Paul Tops - maxlead.com€¦ · Solving cross-device multi-channel attribution. Rick Dronkers -...

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7 februari 2017

Paul Tops

Google Attribution (360).

13th of June 2017

Solving cross-device multi-channel attribution.

Rick Dronkers - Head of Analytics at Maxlead

Rick.

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Rick DronkersHead of Analytics

rick@maxlead.com @RickDronkers

Rick.

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● 10 Digital Analytics Consultants in The Netherlands● 5 Technical Analytics Consultants in Bratislava● International Analytics Academy● Google Analytics Certified Partner since 2010● Google Analytics Premium* (360) Reseller since launch● 10 Google Analytics 360 Clients through Maxlead

What is Attribution.

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Imagine I was asked to optimize the infrastructure of Naarden based solely on the information I have of you walking in this room.

I would be forced to remove all roads and bicycle lanes from the area and create pedestrian friendly walking paths everywhere.

What is Attribution.

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Session 1 Session 2 Session 3 Session 4

What is Attribution.

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Session 1 Session 2 Session 3 Session 4

What is Attribution.

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Session 1 Session 2 Session 3 Session 4

The Challenges of Attribution.

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No Attribution Needed.

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The Ideal Customer Journey

One user, one device & one marketing source to attribute the conversion to.

Complex Customer Journeys.

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● Complexity of calculating the Return on Investment thanks to multi-device and multi-channel customer journeys.

Two Technical Problems.

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Users with Multiple Devices Multi-Channel Marketing

1. Paid Search Ad Click through Google

2. Organic Search Result Click

3. Referral via mail.google.com

4. Direct Traffic (mis-attributed click from WhatsApp without UTM

parameters)

Attribution.

5. Affiliate(Searched for a coupon)

Google Attribution.

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Attribution at Google.

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+

2014

Google Analytics 360 Suite Attribution 360

2016 2017

Google Attribution (360).

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Data-Driven TV OptimizerDevice Graph

Google’s Device Graph.

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Google’s Device Graph.

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● 1+ Billion MAU’s

That is approximately 1 in every 7 people on earth!

Google’s Device Graph.

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device id: 1111111 device id: 2222222 device id: 3333333

user id: 111222333

Google Internal Only

Your end

Google’s Device Graph.

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user id: 111222333

Google Internal Only

Your end

Aggregated Reports with Google Device Graph

data in it.

Use reports in Attribution to take action upon.

● Proactive Google Advertising campaign highlighting the users advertising settings to opt out.

Google’s Privacy Push.

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Data-Driven Attribution.

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Data-Driven Attribution.

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SimpleRules-Based

0% 0% 0% 100%

LAST EVENT

25%

EVEN

25%25%25%

40%

AD-HOC

15%15%30%

24%

Data Driven

23%15%45%A360 Data-Driven

Data-Driven Attribution.

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Likelihood of Conversion3%

2% Likelihood of Conversion

Display Impression

Paid Search

Display Impression Email

50% increase in probability of conversion

Email

Data Driven “A/B Testing”

Digital Spend Optimizer.

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Digital Spend Optimizer.

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TV Attribution.

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TV Attribution.

Search Queries: What Sets Google Apart

Via Paid Search

Via Organic Search

Via Direct Navigation

Access search query information on your

product/brand on Google search engines and soon -

YouTube.

Site Visits

TV Attribution.

TV Attribution.Baseline

Calculation

Behavior Types

Overlapping Spots

Local Response

Lag Delay EffectsTV Ad-AttributedBaseline

TV Spot

10 minute window after TV spot analysed

Free vs. Paid (360).

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Google Attribution Google Attribution 360

● Free● Secret :)

● Paid● Secret :)

Takeaways.

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● Google is solving the attribution challenge for us. Are you going to profit from it?

● The free version of Attribution is something you can’t afford not to use, simply because of the device graph.

● Is your digital marketing setup configured to take advantage of this Google data?

Takeaways.

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Building success together.

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