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W HAT DO MANAGERS DO ? Behavioral roles, such as: Negotiator Group spokesperson Planning Organizing Staffing Directing Coordinating Reporting Budgeting What do managers do? “The question actually contains two issues: management function and behavior” (Evans & Ward,2007, p. 8). Management function (Evans & Ward,2007, p. 8).
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PHILOSOPHY OF MANAGEMENT AND LEADERSHIP
San Jose State UniversitySchool of Library and Information Science
Professor Robert Boyd, LIBR 204
Hui Hua Li
WHAT IS MANAGEMENT? “Management, is the art of getting things
done through People”(Evans & Ward,2007, p. 7).
http://www.thestaffingstream.com/wp-content/uploads/2012/12/supplier-management.jpg
WHAT DO MANAGERS DO?
Behavioral roles, such as: Negotiator Group spokesperson
Planning
Organizing
Staffing
Directing Coordinating
Reporting
Budgeting
What do managers do? “The question actually contains two issues: management function and behavior” (Evans & Ward,2007, p. 8).
Management function
(Evans & Ward,2007, p. 8).
EFFECTIVE MANAGEMENT INVOLVE?
Manage People
Managing diversity
Staffing issues
Marketing
Branding
Internal Marketing
Manage Money
Budgeting
Securing funds
Manage Technolog
y
E-leadership
Electronic Resources
Manage Facility
Disaster managemen
t
Planning for new places
(Evans & Ward,2007)
WHAT IS LEADERSHIP? Leadership- “A collaborative activity generating
the opportunity for all members of an organization to engage in the vision and motivation of one another to meet the challenges of a continually changing operating environment” ( Evans & Ward, 2007, p.330).
“True leadership only exists if people follow when they have the freedom not to” ( Collins, 2005, p.13). In other words, the real power lies on leadership is their influence on followers who accomplish things without commanding.
FUNCTIONS OF LEADERSHIPDevelops the vision
Planner
Problem solver
The ultimate decision maker
Example setter
Controller of internal relations
Team builder
(Evans & Ward,2007)
WHAT’S THE DIFFERENCE BETWEEN A MANAGER AND A LEADER?
The manager… Administers Is a copy Maintains Accepts reality Focuses on systems and
structure Relies on control Has a short-range view Asks how and when Eye on the bottom line Imitates Accepts the status quo Classic good soldier Does things right
The Leader… Innovates Is an original Develops Investigates it Focuses on people Inspires trust Has a long-range view Asks what and why Eye on the horizon Originates Challenges it Own person Does the right thing
(Evans & Ward,2007, p. 331)
COLLIN’S LEVEL 5 LEADERSHIP• Level 5 leaders are
“ambitious first and foremost for the cause, the movement, the mission, the work—not themselves—and have the will to do whatever it take” (Collins, 2005, p. 11). Level 5 leaders put organizations’ interest on the top of self-interest.
• “The whole point of Level 5 is to make sure the right decisions happen,” which works best for organizations and customers (Collins, 2005, p. 11).
• Level 5 leadership concept mirrors the idea of “servant leadership.” Jones (2012) asserts servant leadership focuses on the development of followers.
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MY PHILOSOPHY OF LEADERSHIP& MANAGEMENT
A good leader/manager should possess:• Well-developed people
skills and communication skills
• Team building skills: motivation, delegation
• Problem-solving skills: decision-making
• Adaptability to change: innovative, risk-taking
(Evans & Ward,2007)
COMMUNICATION Communication is key to management and leadership. Attitude counts when communicating: respect, friendly, and
smile. Five key points for clear and effective communication:
Know what to communicate Know who should communicate with whom Know who needs to know what Know how to time messages Know how to listen and read
(Evans & Ward,2007, p. 290)
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MOTIVATION
Encourage
Coaching
Inspire
No blaming, No ordering!
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Motivation can enhance
employees’ morale at work.
Coaching is an effective tool to encourage employees to learn and develop
new skills (Macmillan, 2011).
Inspiration can bring
creativity and productivity.
DECISION MAKING
http://cbmbc.cc/wp-content/uploads/2013/04/decisionmaking2.s600x600.jpghttp://2.bp.blogspot.com/FquEkpIPFQ0/TZqWnLqBWsI/AAAAAAAAAEg/RdeuNkPOUXE/s1600/decision_making_process_flip_coi_902095.jpg
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• Decision Making is the process of making a decision after considering all the uncertainties.
• Decision Making involves risking-taking.
• A rational decision leads to success while a wrong decision leads to failures.
• “Understanding decision-making and problem-solving processes is a managerial asset” ( Evans & Ward, 2007, p. 142).
DELEGATION“A climate of cooperation is
developed, starting by delegating”( Evans & Ward,
2007, p. 349).
“In the broadest sense, you can think of delegation as a form of time management tool for both yourself and the organization” (Evans & Ward, 2007, p. 198).
“Employees who feel trusted are more likely to produce better work because they
feel engaged” (Boule, 2008, p. 7).
“Make sure the right people on the bus, the wrong
people off the bus” ( Collins, 2007, p.34).
Teamwork
Time management
Trust & Accountability
Frist who
INNOVATIVE
How to adapt to the change is
challenging for a leader in the
radically changing
environment.
“Change is a managerial challenge”
(Evans & Ward, 2007, p. 122).
In order to survive in the digital age, a
leader requires innovative
thinking and competences,
continuous learning and
improvement.
“Innovation is knowledge-
intensive”(Evans & Ward, 2007, p.
122).
(Evans & Ward,2007, p. 122)
REMARKS While a manager is someone who plans, organizes, controls and
coordinates, a leader is someone who creates vision, motivates and influences people to work together toward the long-lasting success of an organization(Kent, 2005).
It is important to incorporate the concept of Level 5 leadership into philosophy of management and leadership since “our people are our greatest assets,” which is the heart of great managing (Harter & Wagner , 2006, p. 199).
“Leadership is essentially a social process, and effective leaders have to connect with those around them” (Evans & Ward, 2007, p.342).
A good leader leads directions, communicates effectively, respects others, makes rational decisions, builds teams, motivate others, fosters a learning environment, adapts to change and exhibits combination of personal humility and professional will (Evans & Ward, 2007; Collins, 2005).
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REFERENCES Boule, M. (2008). Changing the way we work. Library Technology Reports, 44(1), 6-9. Retrieved from https://
wiki.ucop.edu/download /attachments/34668692/Changing the Way We Work.pdf Evans, G.E., & Ward, P.L. (2007). Management basics for information professionals (2nd ed.). New York: Neal-
Schumann Publishers, Inc. Collins, J. C. (2005). Good to great and the social sectors: A monograph to accompany good to great : why
some companies make the leap ... and others don't. Boulder, CO: Jim Collins. Harter, J.K. &Wagner, R. (2006) 12 the elements of great management. New York: Gallup Press Jones, D. (2012). Does servant leadership lead to greater customer focus and employee satisfaction?
Business Studies Journal, 4, 21-33. Kent, T. (2005). Leading and managing: It takes two to tango. Management Decision. 43(7/8), 1010-1017. Macmillan, M. (2011). A “coach approach” to staff engagement. Partnership: the Canadian Journal of Library
and Information Practice and Research, 6(2). 1-9. Retrieved from http://libaccess.sjlibrary.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=llf&AN=72397763&site=ehost-live
Image Sources:http://www.thestaffingstream.com/wp-content/uploads/2012/12/supplier-management.jpghttp://www.vitalitylink.com/blog/wp-content/uploads/2012/11/Communication101.gifhttp://3.bp.blogspot.com/_DGG3LElbQ4o/SMi-ijX2GFI/AAAAAAAAAVY/bDgu2-7Ew18/s400/decision-making.jpghttp://myfertilitychoices.com/wp-content/uploads/2012/04/Decision-Making-Strategies-590x400.jpghttp://2.bp.blogspot.com/FquEkpIPFQ0/TZqWnLqBWsI/AAAAAAAAAEg/RdeuNkPOUXE/s1600/decision_making_process_flip_coi_902095.jpghttp://blog.7geese.com/wp-content/uploads/2013/02/level-5-hiersrchy.pnghttp://cbmbc.cc/wp-content/uploads/2013/04/decisionmaking2.s600x600.jpghttp://www.drtoddthomas.com/wp-content/uploads/2013/04/managers-leaders.png
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