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How the Internet is Changing the Financial Services Industry
Chrissy Catoe
VP, Marketing & Public Relations
How the Internet is Changing the Financial Services Industry
• Services
• Website
• Social media
• Processes
Services Offered
• Online banking / E-Statements
• BillPay
• Check ordering
• Loan applications
• External Transfers
• E-Alerts
Website Capability
• www.familytrust.org
• Online banking portal
• Live secure chat
• Online membership
Social Media
• Blog – www.good2cu.org– Purpose– Contributors– Topics
Processes
• Branch locations vs. online branch
• Training
• Communications– E-News– Screencast tutorials– Online packages
Questions
Chrissy Catoe
VP, Marketing & Public Relations
ccatoe@familytrust.org
803-367-4106
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