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7/23/2019 Operational Managment Project
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http://www.nestle.com/Brands/BottledWater/BottledWaterListing.htmhttp://www.nestle.com/Brands/BabyFoods/BabyFoodsListing.htmhttp://www.nestle.com/Brands/BreakfastCereals/BreakfastCerealsListing.htmhttp://www.nestle.com/Brands/ChocolateConfectionery/Chocolate_Confectionery.htmhttp://www.nestle.com/Brands/Coffee/CoffeeListing.htmhttp://www.nestle.com/Brands/DairyProducts/DairyProductsListing.htmhttp://www.nestle.com/Brands/Drinks/DrinksListing.htmhttp://www.nestle.com/Brands/IceCream/IceCream.htmhttp://www.nestle.com/Brands/InKitchen/IntheKitchenListing.htmhttp://www.nestle.com/Brands/NestleProfessional/NestleProfessionalListing.htmhttp://www.nestle.com/Brands/NestleProfessional/NestleProfessionalListing.htmhttp://www.nestle.com/Brands/Nutrition/NutritionListing.htmhttp://www.nestle.com/Brands/Petcare/PetcareListing.htmhttp://www.nestle.com/Brands/Petcare/PetcareListing.htmhttp://www.nestle.com/Brands/Nutrition/NutritionListing.htmhttp://www.nestle.com/Brands/NestleProfessional/NestleProfessionalListing.htmhttp://www.nestle.com/Brands/NestleProfessional/NestleProfessionalListing.htmhttp://www.nestle.com/Brands/NestleProfessional/NestleProfessionalListing.htmhttp://www.nestle.com/Brands/InKitchen/IntheKitchenListing.htmhttp://www.nestle.com/Brands/IceCream/IceCream.htmhttp://www.nestle.com/Brands/Drinks/DrinksListing.htmhttp://www.nestle.com/Brands/DairyProducts/DairyProductsListing.htmhttp://www.nestle.com/Brands/Coffee/CoffeeListing.htmhttp://www.nestle.com/Brands/ChocolateConfectionery/Chocolate_Confectionery.htmhttp://www.nestle.com/Brands/BreakfastCereals/BreakfastCerealsListing.htmhttp://www.nestle.com/Brands/BabyFoods/BabyFoodsListing.htmhttp://www.nestle.com/Brands/BottledWater/BottledWaterListing.htm7/23/2019 Operational Managment Project
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rtm~g`h ej gjnejp nmm` rtm`xap# gp feq dhhj eqqmageph` ygpf rtm~g`gji fgif uxecgpw# axqpmkht ej`amjqxkht nmaxqh` rtm`xapq* Gj thahjp whetq gp feq nmaxqh` mj dhamkgji e jxptgpgmj# fhecpf ej`
yhccjhqq amkrejw* Yhccjhqq gq edmxp qxrrmtpgji rhmrch pm cg~h kmth fhecpfw cg~hq h*i* pftmxif
pfh `h~hcmrkhjp mn rtmdgpw wmifxtpq pfep fhcr kegjpegj pfh decejah mn pfh `gihqpg~h qwqphk* Pfh
amkrejw gq e ymtc` che`ht gj thqhetaf ej` `h~hcmrkhjp# ej` Jhqpc)q qaghjpgqpq ymtl gj ecc etheq
pm atheph fhecpfght ej` kmth jxptgpgmxq nmm`q*
DEALITMXJ@ MN PFH AMKREJW
Jhqpc Amkrejw fe` qpetph` mnn ntmk e qgjich kej)q g`he# ej` `h~hcmrh` gjpm e igejp
amtrmtepgmj* Gj 56>> Fhjtg Jhqpc# e rfetkeagqp# `h~hcmrh` e kgcl nmm` nmtkxce nmt gjnejpq yfm
yhth xjedch pm pmchteph pfhgt kmpfht kgcl &Jhqpch*amk'* Fgq rtm`xap dhaekh e qxaahqq# ej` gp
atheph` e `hkej` pftmxifmxp Hxtmrh* Eq Jhqpcq rmrxcetgpw ithy kmth dxqgjhqqhq yejph` pm
khtih ej` dhamkh retpjhtq ygpf Fhjtg Jhqpc)q dxqgjhqq* Ntmk 56>> pm 5709 pfh Jhqpc
Amkrejw fe` imjh pftmxif qh~htec jekh afejihq* Gj 5728# Ejicm+Qygqq Amj`hjqh` Kgcl Am*
ej` Netgjh Ceaphh Fhjtg Jhqpc khtih`# ej` pfh amkrejwq jekh dhaekh Jhqpc . Ejicm+Qygqq
Amj`hjqh` Kgcl Am* Pfhj gj 5747# Rhpht+Aegccht+Lmfcht Afmamcephq Qxgqqhq Q*E* khtih` ygpf
pfh amkrejw* Pfh jekh yeq pfhj afejih` pm Jhqpc . Ejicm+Qygqq Fmc`gji Am* Cp`# mj
Jm~hkdht 49# 571>* Gj @hahkdht 5709# Am* eauxgth` ecc pfh qfethq aergpec mn pfh Ecgkhjpeje
Q*E* Amkrejw gj hvafejih nmt ngnphhj Jhqpc qfethq ej` ngnphhj Xjgcea qfethq nmt heaf mn
Ecgkhjpeje Q*E* qfeth# qm pfgq rmgjp pfh jekh yeq ep Jhqpc Ecgkhjpeje Q*E* Ej` pfhj ngjeccw#
pfh ceqp jekh afejih pfep pfh amkrejw ymxc` hj`xth yeq gj 5799# yfhth gp e`mrph` pfh jekh
Jhqpc QE &Khtihjp Mjcgjh'* Ecmji pfh yew Jhqpcq amkrejw thkegj qxaahqqnxc# yfgaf eccmyh`
pfhk hvrej` pm jhy thigmj ej` phttgpmtghq pftmxifmxp pfh ymtc`# kelgji pfhk pfh ymtc`q
dgiihqp nmm` ej` dh~hteih amkrejw* Jhqpcq fhe`uxetphtq eth cmaeph` gj ^h~hw# Qygpzhtcej`#
dxp pfh Jhqpc Amkrejw feq neapmtghq mt mrhtepgmj gj eckmqp h~ht amxjptw gj pfh ymtc`* Gj
e``gpgmj# pm pfh gjatheqh gj pfh qgzh mn pfh Jhqpc Amkrejw*
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KGQQGMJ QPEPHKHJP
Jhqpch gq `h`gaeph` pmrtm~g`gji pfh dhqp nmm`q pm rhmrch pftmxifmxp pfhgt `ew#
pftmxifmxp pfhgt cg~hq# pftmxifmxp pfh ymtc`# ygpf mxt xjguxh hvrhtghjah mn ejpgagrepgji
amjqxkhtq jhh`bq ej` athepgji qmcxpgmjq# jhqpch amjptgdxphq pm wmxt yhcc+dhgji ej`
hjfejahq wmxt uxecgpw mn cgnh*
^gqgmjJhqpc)q egk gq pm khhp pfh ~etgmxq jhh`q mn pfh amjqxkht h~htw`ew dw ketlhpgji
ej` qhccgji nmm`q mn e amjqgqphjpcw fgif uxecgpw*
^GQGMJ EJ@ QPTEPHIW
Pfh Jhqpc icmdec ~gqgmj gq pm dh pfh che`gji fhecpf# yhccjhqq# ej` Jxptgpgmj Amkrejw gj
pfh ymtc`* Jhqpc Relgqpej qxdqatgdhq nxccw pm pfgq ~gqgmj* Gj retpgaxcet# pfhw hj~gqgmj pm?
Che` e `wjekga kmpg~eph` ej` rtmnhqqgmjec ymtlnmtahrtmx` mn gpq fhtgpeih ej` dxccgqf
edmxp pfh nxpxth*
Khhp pfh jxptgpgmjec jhh`q mn amjqxkhtq mn ecc eih itmxrqntmk gjnejaw pm mc` eih# ntmk
jxptgpgmj pm rcheqxth# pftmxif ej gjjm~epg~h rmtpnmcgm mn dtej`h` nmm` ej` dh~hteih
rtm`xapq mn pfh fgifhqp uxecgpw*
@hcg~ht qfethfmc`ht ~ecxh pftmxif rtmngpedch cmji+phtk itmypf# yfgch amjpgjxgji pm rcewe qgijgngaejp ej` thqrmjqgdch tmch gj pfh qmagec# hamjmkga ej` hj~gtmjkhjpec qhapmtq mn pfh
amxjptw*
Jhqpc feq rtmngpedch ej` `g~htqgngh` fgif uxecgpw nmm` ej` dh~hteih rtm`xap rmtpnmcgm#
`hcg~htgji >2?02, e`~ejpeih pm amjqxkhtq# e~egcedch eatmqq ecc qechq afejjhcq*
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QYMP EJECWQGQ
Qpthjipfq?
^htw cmji fgqpmtw &m~ht 502 whetq'Mrhteph` neapmtghq gj 99 amxjptghq &ecc qgv amjpgjhjpq'# e
Ptxcw icmdec amkrejw*
Amjqg`hth` pfh gjjm~epgmj che`ht gj pfh icmdec nmm` ej`
jxptgpgmj qhapmt&1822 qaghjpgqp gj amkrejw T.@ jhpymtl'
Cmy amqp mrhtepmtq &dhep pfh amkrhpgpgmj dw rtm`xagji
cmy amqp rtm`xapq# h`igji efhe` ygpf cmy mrhtepgji amqpq'
Mnnhtgji pfmxqej`q mn cmaec rtm`xapq*
Fe~h e ithep AHM# Rhpht Dtedhal# ej e ~htw qptmji ymtlnmtahq*
Yheljhqqhq?
Jmp eq qxaahqqnxc eq pfhw pfmxifp pfhw
ymxc` dh gj qmkh ketlhp &g*h* Ntejah'
Qmkh mn pfhgt rtm`xap yhth rmqgpgmjh` eq
pmm qaghjpgnga# ej` amjqxkhtq `g jp uxgph xj`htqpej` &g*h* CA+5 yeq e nmm` ej` jmp e`txi'
Mrrmtpxjgpghq?
Yhcc+ljmyj amkrejw ej` qptmji dtej`jekh
Fhecpf+deqh` rtm`xapq eth dhamkgji kmth
rmrxcet gj pfh ymtc`# gjacx`gji gj pfh Xjgph`
Qpephq
Tejlh` ngtqp gj jhetcw ecc pfh rtm`xap
qhikhjpq gj yfgaf gp mrhteph` &ketlhp che`ht'
Xjennhaph` dw axtthjp hamjmkga amj`gpgmjq
&gpqqfeth mn pfh XL amjnhapgmjhtw ketlhp tgqh pm 58*> rht ahjp ygpf e 2*8 rht ahjp
itmypf pfgq whet'
Pfthepq?
Qmkh ketlhpq pfhw eth hjphtgji eth
ecthe`w kepxth
Icmdec amkrhpgpmtq*
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Pfhth eth gjphjqh amkrhpgpgmjq gj pfh
Xjgph` Qpephq# hqrhageccw wmixtp ketlhp &Ihjhtec Kgccq'
Dxqgjhqq+ch~hc qptephiw
Jhqpc dxqgjhqq+ch~hc qptephiw gq
gjphiteph` amqp che`htqfgr-`gnnhthjpgepgmjYg`h tejih mn rtm`xapq &m~ht 42
aephimtghq? amnnhh# kgcl# kgjhtec yepht# rhp nmm`q# ahthecq'Cmy amqp mrhtepmtq*
Amkrhpgpmtq
Kejw amkrhpgpmtq
Pfh qekh uxecgpghq
Pfh qekh rtgahq
Xjgch~ht# Ltenp# Keqpht nmm`q
Fgif rthqqxth
Qptephiga Che`htqfgr
Pm nmtah pfh dxqgjhqqhq pm dhamkh kmth
Hnngaghjp*
Pm atheph e thigmjec kejxneapxtgji
Mdohapg~hq mn Hvhaxpg~h @hretpkhjp
Pm atwqpeccgqh qrhagnga dxqgjhqq che`htqfgr gj e ketlhp &h*i* `ghp mtejih oxgah' Pm rceah R.C thqrmjqgdgcgpw gj ketlhp ep pfh rtm`xap aephimtw ch~hc
Pm gkrtm~h amkkxjgaepgmj ygpf pfh Ahjpth &kmth `gthap gjphteapgmjq dhpyhhj Ketlhpq ej` QDXq' ej`ygpf pfh Acxqphtq ej` RPAq
Thrmtpq pm pfh AHM*
Ecgijkhjp ygpf kejeihkhjp ej` che`htqfgr rtgjagrchq
Ammt`gjepgmj mn atmqq+ Dxqgjhqq FT kepphtq gj?+
Qxaahqqgmj rcejjgji
Amkrhjqepgmj . dhjhngpq rmcgaghq
Ptegjgji &qhchaph`'
Eafgh~hkhjp mn _mjh whetcw petihpq ej` rhtnmtkejah mdohapg~hq Icmdec Dxqgjhqq Qptephiw
Ketlhp Dxqgjhqq Gkrchkhjpepgmj Rcej
Khtihtq# eauxgqgpgmjq# `g~hqpkhjpq
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Eafgh~hkhjp mn Ketlhp-Thigmjec Dxqgjhqq whetcw petihpq ej` rhtnmtkejah mdohapg~hq Gkrchkhjpepgmj Itmxr rmcgaghq mn -rtgjagrchq
Amjahjpteph QDX thqmxtahq mj atgpgaec peqlq &h*i*# qptephiw# Gjjm~epgmj-Thjm~epgmj# dtej` huxgpw
kip*# amjqxkht gjqgifpq# FT'
Cmji phtk rtmngpedgcgpw ej` thpxtj mj gj~hqph` aergpec
Ch~hteih mpfht Ahjpth nxjapgmjq nmt ejagccetw peqlq
Jhqpcq Amkrhpgpg~h E`~ejpeih?
Qptmji gjjm~epgmj fhtgpeih502 whetq mn qxaahqq gj thqhetaf
Yh fe~h qptmji Jxptgpgmj Dxqgjhqq ep pfh amth mn mxt Nmm` ej` Dh~hteih Dxqgjhqqpm qpthjipfhj mxt qaghjah+deqh` `h~hcmrkhjp pfh theaf mn Jhqpch Thqhetaf
Achet ~gqgmj nmt pfh nxpxth
Jhqpchq Thqhetaf ^gqgmj
Pm atheph pfh nxpxth# km~h neqphtej` im dhwmj` yfep amjqxkhtqphcc xq
Qaghjah ej` phafjmcmiw eqpfh hjigjh mn gjjm~epgmj
Dhgjiamjqxkht ahjptga
Jhqpch ^gqgmj
Pmdh pfh Jxptgpgmj# Fhecpf ej`Yhccjhqq amkrejw
Gjjm~epgmj `tg~hj dw qxrhtgmtqaghjah ej` phafjmcmiw
Xj`htqpej` amjqxkhtq jxptgpgmjej` hkmpgmjec jhh`q
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Ch~hteigji thqhetaf gjpm rtm`xapq ej` qht~gahq?
yhgifp kejeihkhjp itmypf ej` `h~hcmrkhjp rtmphapgmj
IEJPP AFETP
Peqlq @xtepgmjgj `ewq
Qpetp Ngjgqf
Rtmohap yeq eqqgijh` 5 12MAP 12MAPPhek yeq atheph` 5 12MAP 12MAP
Khhpgji yeq fhc` 5 12MAP 12MAP
Tejlgji mn khkdhtq 5 5QPJM^ 5QPJM^Eqqgijkhjp mn `xpghq 5 5QPJM^ 5QPJM^
@hngjh amtrmteph qptephighq 5 8JM^ 8JM^
Thahg~h` gjgpgec `epe ntmk qechq ej` thqhetaf `hrp 5 42JM^ 42JM^Khhpgji yeq fhc` thiet`gji rtmahh`gjiq mn rtmohap
Hqpedcgqfkhjp mn atgphtge thiet`gji rtmohapamkrchpgmj .gjnmtkepgmj ncmy*
5 45JM^ 45JM^
Ejecwqgq mn atgphtge-retekhphtq eth `hphtkgjh` 5 45JM^ 45JM^Qxrht~gqgmj ej` ixg`ejah dw hvhaxpg~hq pm `hrpq* 5 45JM^ 45JM^
QYMP ejecwqgq mn amkrejw 5 44JM^ 44JM^
Khhpgji yeq fhc` 5 40JM^ 40JM^
Gjgpgec ymtl thahg~h` ej` ie~h rthqhjpepgmj pm fhe`mn am*
8 48JM^ 12JM^
@epe thahg~h` ntmk qechq# ketlhpgji ej` thqhetaf`hretpkhjp
5 15@HA 15@HA
@epe thahg~h` ntmk uxecgpw amjptmc `hretpkhjp 5 15 @HA 15 @HA
@epe thahg~h` ntmk qxrrcw afegj `hretpkhjp 5 15 @HA 15 @HA@epe thahg~h` ntmk uxecgpw eqqxtejah `hretpkhjp 4 15 @HA 15 @HA
@epe thahg~h` ntmk gj~hjpmtw amjptmc `hretpkhjp 5 15 @HA 15 @HA@epe thahg~h` ntmk ngjejah `hretpkhjp 5 15@HA 15@HA
@epe thahg~h` ntmk `hqgij `hretpkhjp 5 15@HA 15@HA@epe thahg~h` ntmk ncmmt mrhtepgmjq `hretpkhjp 5 15@HA 15@HA
Amkrgch` pfh yfmch `epe dw hvhaxpg~hq 4 15@HA 4OEJ@hdxiigji mn nceyq 5 4OEJ 4OEJ
Thrmtp pm AHM 5 1OEJ 1OEJ
Errtm~h` 5 0OEJ 0OEJ
Rtmohap ig~hj pm qgt 5 >OEJ >OEJ
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Qechq . Thqhetaf @hretpkhjp
@xpghq . Thqrmjqgdgcgpghq mn qechq . Thqhetaf @hretpkhjp
Qechq @hretpkhjp?
Qechq `hretpkhjp amjqgqpq mn nmccmygji rhtqmjjhc laec'
Aetdmfw`tephq 55*80 i
Qxietq 7*50 i
@ghpetw ngdht 4*0 i
Nep 2*45 i
Rtmphgj 2*92 i
Pfgekgjh &^gp* D5' 2*522 ki &6('
Tgdmnce~gj &^gp* D4' 2*202 ki &1('
Jgeagj &^gp* D1' 2*022 ki &1('
Rejpmpfhjga eag` &D8' 2*482 ki &8('
^gpekgj D> 2*285 ki &0('
http://en.wikipedia.org/wiki/Carbohydratehttp://en.wikipedia.org/wiki/Carbohydratehttp://en.wikipedia.org/wiki/Dietary_fiberhttp://en.wikipedia.org/wiki/Dietary_fiberhttp://en.wikipedia.org/wiki/Fathttp://en.wikipedia.org/wiki/Protein#Nutritionhttp://en.wikipedia.org/wiki/Protein#Nutritionhttp://en.wikipedia.org/wiki/Thiaminehttp://en.wikipedia.org/wiki/Thiaminehttp://en.wikipedia.org/wiki/Riboflavinhttp://en.wikipedia.org/wiki/Riboflavinhttp://en.wikipedia.org/wiki/Niacinhttp://en.wikipedia.org/wiki/Niacinhttp://en.wikipedia.org/wiki/Pantothenic_acidhttp://en.wikipedia.org/wiki/Vitamin_B6http://en.wikipedia.org/wiki/Vitamin_B6http://en.wikipedia.org/wiki/File:Lemon-edit1.jpghttp://en.wikipedia.org/wiki/File:Lemon-edit1.jpghttp://en.wikipedia.org/wiki/File:Lemon-edit1.jpghttp://en.wikipedia.org/wiki/Vitamin_B6http://en.wikipedia.org/wiki/Pantothenic_acidhttp://en.wikipedia.org/wiki/Niacinhttp://en.wikipedia.org/wiki/Riboflavinhttp://en.wikipedia.org/wiki/Thiaminehttp://en.wikipedia.org/wiki/Protein#Nutritionhttp://en.wikipedia.org/wiki/Fathttp://en.wikipedia.org/wiki/Dietary_fiberhttp://en.wikipedia.org/wiki/Carbohydrate7/23/2019 Operational Managment Project
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Nmceph &^gp* D7' 59 i &0('
^gpekgj A 08 ki &98('
Aecagxk 01 ki &0('
Gtmj 2*27 ki &5('
Keijhqgxk 52 ki &1(
Rfmqrfmtxq 54 ki &4('
Rmpeqqgxk 5>7 ki &0('
_gja 2*26 ki &5('
Rtmahqq ~ghy
m Gjnmtkepgmj thahg~gji rtmahqq
m Phek ihjhtepgmj rtmahqq
m Rcejjgji rtmahqq
m @hqgijgji rtmahqq
m Errtm~ec rtmahqq
m Qhchapgmj rtmahqq
5* Gjnmtkepgmj thahg~gji rtmahqq?+
Yh thahg~h` thuxhqp nmt jhy `hqgij nmt pfgq rxtrmqh yh thahg~h
gjnmtkepgmj edmxp axqpmkhtq jhh` ej` thuxgthkhjpq*
Jhqph` rtmahqqhq?+
Gjphtjec gjnmtkepgmj thahg~gji
http://en.wikipedia.org/wiki/Folatehttp://en.wikipedia.org/wiki/Vitamin_Chttp://en.wikipedia.org/wiki/Vitamin_Chttp://en.wikipedia.org/wiki/Calcium#Nutritionhttp://en.wikipedia.org/wiki/Iron#Biological_rolehttp://en.wikipedia.org/wiki/Iron#Biological_rolehttp://en.wikipedia.org/wiki/Magnesium_in_biological_systemshttp://en.wikipedia.org/wiki/Magnesium_in_biological_systemshttp://en.wikipedia.org/wiki/Phosphorus#Biological_rolehttp://en.wikipedia.org/wiki/Phosphorus#Biological_rolehttp://en.wikipedia.org/wiki/Potassium#Potassium_in_the_diet_and_by_supplementhttp://en.wikipedia.org/wiki/Zinchttp://en.wikipedia.org/wiki/Zinchttp://en.wikipedia.org/wiki/Zinchttp://en.wikipedia.org/wiki/Potassium#Potassium_in_the_diet_and_by_supplementhttp://en.wikipedia.org/wiki/Phosphorus#Biological_rolehttp://en.wikipedia.org/wiki/Magnesium_in_biological_systemshttp://en.wikipedia.org/wiki/Iron#Biological_rolehttp://en.wikipedia.org/wiki/Calcium#Nutritionhttp://en.wikipedia.org/wiki/Vitamin_Chttp://en.wikipedia.org/wiki/Folate7/23/2019 Operational Managment Project
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Hvphtjec gjnmtkepgmj thahg~gji
Gjphtjec gjnmtkepgmj thahg~gji ?+
Ntmk ngtkq ~etgmxq `hretpkhjpq yh thahg~h gjnmtkepgmj edmxp `ghp mtejih< ej`
aereagpw mn pfh amkrejw pm rtm`xah `ghp mtejih*
Hvphtjec gjnmtkepgmj thahg~gji?+
Yh amcchap gjnmtkepgmj ntmk mpfht qmxtahq cglh ntmk amkrhpgpmtq* Yh ejecwzh
pfhgt rtm`xapq ej` gj pfgq yew yh qhetaf f mxp gjith`ghjpq yfgaf yh ngjeccw xqh`*
4* Phek ihjhtepgmj rtmahqq?
Jhqph` rtmahqq gj gp?+
Tejlgji
Eqqgijkhjp mn `xpghq
Amkkxjgaepgmj
1* Rcejjgji rtmahqq?+
Yh rcejjh` pym rfeqhq nmt `hqgij rxtrmqh?
Gjphtjec `hqgij
Hvphtjec `hqgij
Gjphtjec hqgij?+
Nmt gp yh qhchap gjith`ghjpq*
Hvphtjec hqgij?
Fhth yh `g` rcejjgji edmxp realeigji ej` cedhcgji*
Gj rcejjgji yh pfgjl edmxp pfhqh pym rfeqhq*Yh hqpedcgqfh` IMECQ*
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Imecq
Xqht ahjphth` `hqgij
Uxecgpw `hqgijDtej` g`hjpgngaepgmj< hqgij
Uxecgpw kephtgec
Uxecgpw gjith`ghjpq
Nmt pfhqh imecq yh hqpedcgqfh` qptephighq?
Pm eafgh~h xqht ahjphth` hqgij yh amjqg`hth` fhecpfnxc# xjguxh gjith`ghjpq
Nmt uxecgpw `hqgij athepgmj yh xqh` e`mdh rfmpm qfmr qmnpyeth*
Yh xqh` `gnnhthjp realeigji keafgjhq ej` cedhcgji keafgjhq*
Yh xqh` UN@ Q fmxqh mn uxecgpw keptgv nmt afhalgji pfh uxecgpw mn `hqgij*
Yh xqh` qpej`et` rceqpga dmppchq ej` cg`*
0* @hqgijgji rtmahqq?
Gj pfgq rtmahqq yh `hqgijh` pfh rtm`xap# dw pelgji pfh edm~h khjpgmjh` gjrxpq ej` imp pfh mxp rxp mn
`ghp mtejih*
Qphrq pm `hqgij `ghp Mtejih?
Gjnmtkepgmj thahg~h`? Yh thahg~h` gjnmtkepgmj ntmk Qech ej` thqhetaf `hretpkhjp*Enpht pfep yh hqpedcgqfh` pfh atgphtge nmt `hqgij*
Atgphtge hcedmteph?
5* Mtejih oxgah
4* Aetdmjeph` tgjl-Ngzzw tgjl
1* @ghp qxiet nthh*
0* Uxecgpw rceqpga dmppch*
8* Amcmtnxc cedhcgji
>* Eppteapg~h ej` qpej`et`gzh` realeigji
Enpht gp yh ejecwzh pfh atgphtge mj pfh nmccmygji retekhphtq*
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5* Uxecgpw
4* Rtgah
1* @hkej`
0* Peqph
QYMP Ejecwqgq
Qpthjipfq?
Yh amjpeap pfh ngjejah `hretpkhjp pm ljmy pfep yh eth gj rmqgpgmj pm `h~hcmr jhy
rtm`xap*
Yh amjpeap qechq ej` thqhetaf `hretpkhjp pm `gqaxqq@HANheqgdgcgpw afhalh` 5 4>@HA 4>@HA
Amqp hqpgkepgmj ygpf thch~ejp `hretpkhjp 5 12@HA 12@HA
Rtgah qhp 5 15@HA 15@HA
Errtm~h` 5 15@HA 15@HA
8* Errtm~ec rtmahqq
Yh imp pfh errtm~ec ntmk mxt AHM ej` fhe`q mn ecc `hretpkhjpq enpht pfh errtm~ec ntmk mxt
errtm~ec kejeiht*
>* Qhchapgmj rtmahqq?
Yh qhchaph` 0 `hqgijq ygpf cgppch ekhj`khjpq* Ntmk errtm~ec `epe yh `g` qhchapgmj* Pfgq rtmahqq yeq
gjphtjec* Eq jhqpch ngj` jm thuxgthkhjpq nmt mxp qg`h qxt~hw*
Amjacxqgmj
Mxt omd yeq thcepgji pm rtm`xap `hqgij# nmt pfh rxtrmqh mn `ghp mtejih `hqgij yh hqpedcgqfh` pym
`hqgij hchkhjpq?
Hvphtjec `hqgij pfep eth realeigji ej` cedhcgji
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Gjphtjec `hqgij# Gpq gjith`ghjpq*
Fmrh nmt imm` nhh`deal ntmk ecc khkdhtq ej` thqrhaph` pheafht%
@ghp Mtejih Oxgah
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IMECQ MN RTM@XAPGMJ @HRETPKHJP
5* @hcg~ht pfh rtm`xapHnngaghjpcw amj~htp gjrxpq gjpm ngjgqfh` imm`q mt ketlhpedch qpeph eaamt`gji pmpfh axqpmkhtq jhh`*
4* Kevgkgzgji ecxh
Ig~h pfh axqpmkht yfep pfhw jhh` ej` yfhj pfhw jhh`*
1* Kgjgkgzgji YeqphHcgkgjeph ejw pfgji jmp jhh`h` nmt `hcg~htgji ~ecxh*
0* Rxtqxgji RhtnhapgmjJh~ht qpmr qptg~gji pm dhppht eafgh~h pfh chej g`hec*
8* Kgjgkgzh Rtm`xapgmj PgkhE kegj imec mn rtm`xapgmj rcejjgji gq pm hjqxth pfep rtm`xapgmj rtmahqqhq eth
amkrchph` gj eq cgppch pgkh eq rmqqgdch# nthhgji xr thqmxtahq nmt e``gpgmjecrtm`xapgmj* Iejpp afetpq gq xpgcgzh` eq khejq mn `hphtkgjgji pfh kmqp hnngaghjpqpetp ej` hj` pgkhq nmt heaf rtm`xapgmj eapg~gpw# ej` eq e yew mn `hphtkgjgjiyfhj qrhagnga eapg~gpghq eth dhfgj` qafh`xch* Pfhqh phafjguxhq aej ecqm rgjrmgjpyfgaf rtm`xapgmj eapg~gpghq hvrhtghjah qceal pgkhq# athepgji pfh rmqqgdgcgpw nmte``gpgmjec aereagpw xpgcgzepgmj*
>* Kgjgkgzh AmqpqPm kgjgkgzh pfh amqp mn rtmahqq ej` rtm`xap dw xqgji hnngaghjp khpfm`q ej`
phafjguxhq*
9* Xqh Thqmxtahq Hnngaghjpcw
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Aereagpw Thuxgthkhjpq Rcejjgji gq e khpfm` mn `hatheqgji tey kephtgecqgj~hjpmtw mj fej`# ej` hjqxtgji pfep heaf rtm`xapgmj `hretpkhjp feq hveapcwpfh tgifp kephtgecq ep pfh tgifp pgkh*
6* Axqpmkht QepgqneapgmjPfh m~ht+tg`gji nmaxq mn rtm`xapgmj rcejjgji qwqphkq gq mj gjatheqgji axqpmkhtqepgqneapgmj* Dw athepgji e chej# amqp hnngaghjp rtm`xapgmj qwqphk# mxtmtiejgzepgmj ygcc dh edch pm kgjgkgzh `hnhapq# th`xah rtgahq# ej` uxgalhjpftmxifrxp# kelgji kmth thcgedch rtm`xapq ep cmyht rtgahq e~egcedch kmthuxgalcw pm wmxt axqpmkhtq*
MDOHAPG^HQ MN RTM@XAPGMJ @HRETPKHJP
Rtm`xapgmj aereagpw
Rtm~g`h pfh `hpegcq mn neapmtw rcejp ej` huxgrkhjp pm dh xqh` gj pfhkejxneapxtgji rtmahqq
Mxprxp Ch~hcq
Rthreth e qafh`xch mn kmjpfcw rtm`xapgmj mxprxp nmt heaf whet mn rcej* Pfgq gqatgpgaec qxaahqq neapmt*
Rtm`xapgmj Khpfm`
Gj`gaeph yfep rtm`xapgmj khpfm` ygcc dh xqh` gjacx`gji rtm`xapgmj rtmahqqpgkh
Rtm`xapgmj Uxecgpw Amjptmcq
@hqatgdhq yfep khpfm`q ygcc dh e`mrph` pm hjqxth pfh `hqgth` ngjec rtm`xapuxecgpw gq eafgh~h` pm khhp pfh m~htecc kejxneapxtgji mdohapg~hq*
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Errcwgji Chej Rtgjagrchq pm Rtm`xap@h~hcmrkhjp
Gj pfh kejxneapxtgji mn mxt rtm`xap Jhqpch @ghp Mtejih Oxgah#
CHEJ KEJXNEAPXTGJI*
PYgpf pfh fhcr mn chej kejxneapxtgji yh ptw pm kejeih# qpej`et`gzh ej` amjpgjxmxqcw gkrtm~hpfh rtm`xap `h~hcmrkhjp rtmahqq eq cmji eq pfhth gq e qmcg` xj`htqpej`gji mn# ej` eccmyejahq ethke`h nmt# pfmqh afeteaphtgqpgaq mn pfh rtm`xap `h~hcmrkhjp hj~gtmjkhjp pfep eth gj`hh` xjguxh*
Chej Kejxneapxtgji gq e xjgngh`# amkrthfhjqg~h qhp mn rfgcmqmrfghq# txchq#ixg`hcgjhq# pmmcq# ej` phafjguxhq nmt gkrtm~gji ej` mrpgkgzgji `gqathph rtmahqqhqpfep thqxcpq gj#
5* Qechq rht hkrcmwhh 52 v fgifht4* M~htfhe` mrhtepgji amqpq th`xah` 12(1* Qechq `mxdchq0* Rtmngpq 0 v8* Che` pgkh axp dw 82( pm 72(>* Rtmahqq uxhxhq axp dw 92(9* Chqq ntxqptepgmj mj+pfh+omd
Rtgjagrchq mn Chej Kejxneapxtgji gj JHQPCH5* ^mgah mn pfh Axqpmkht
4* Amjpgjxmxq gkrtm~hkhjp
1* Thamijgzh . Hcgkgjeph yeqph h~htwyfhth?
Fmy gq Chej Kejxneapxtgji Eafgh~h` dw mxt mtiejgzepgmj
5* Eqqhqqgji pfh axtthjp rtmahqq4* Xj`htqpej`gji pfh axqpmkht)q ptxh `hqgthq . nxpxth ketlhp pthj`q1* Ptegjgji . dxw+gj dw kejeihkhjp0* @h~hcmrgji rtmnmxj` ljmych`ih mn pfh kejxneapxtgji rtmahqq8* Errcwgji Chej pmmcq ej` phafjguxhq ep pfh kmqp atgpgaec rtmahqqhq
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>* Qrthe`gji mxp pfh Chej gkrchkhjpepgmj pm ecc exvgcgetw etheq xjpgc enxccw gjphiteph` kejxneapxtgji rtmahqq gq mdpegjh`
Lejdej Qwqphk
Lejdej gq pfh mjh mn pfh kmqp rmrxcet phafjguxhq mn chej kejxneapxtgji ej`
gp `hngjhq `gnnhthjp `gkhjqgmjq# yfgaf eth e`thqqh` dw mxt amkrejw gj pfh
rtm`xapgmj mn Jhqpchq `ghp mtejih oxgah#
5* yfep retpq pm kejxneapxth#4* yfhj pm qpetp kejxneapxtgji#1* yfhj pm qpmr kejxneapxtgji#0* fmy kejw pm kejxneapxth# ej`
8* yfhth pm `hcg~ht pfhk pm
Chej Kejxneapxtgji
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Pmpec Uxecgpw Kejeihkhjp &PUK'
Pmpec Uxecgpw Kejeihkhjp gq
Mxt kejeihkhjp qwqphk xqh` pm amjpgjxmxqcw gkrtm~h ecc etheq mn eamkrejw)q mrhtepgmj* PUK gq errcgaedch pm h~htw mrhtepgmj gj pfh amkrejw ej`
thamijgzhq pfh qpthjipf mn hkrcmwhh gj~mc~hkhjp pfep xcpgkephcw thqxcpq gj
5* Gkrtm~h` axqpmkht qepgqneapgmj ej` rtm`xap uxecgpw
4* Gjatheqh` rtm`xapgmj pftmxifrxp
1* Gkrtm~h` amkkxjgaepgmjq ygpfgj pfh amkrejw
0* Th`xah` mrhtepgji amqpq
8* @hatheqh` qater ej` thymtl `hnhapq
Rtgjagrchq mn PUK gj Rtm`apgmj?
Pfh kegj rtgjagrchq pfep xj`htcghq gj pfh rtm`xapgmj mn JHQPCHQ @ghp Mtejihoxgah eq PUK eth qxkketgzh` dhcmy?
Rth~hjpgmjRth~hjpgmj gq dhppht pfej axth* Pfepq yfw yh eth xqgji PUK gj mxtRtm`xapgmj* Gp gq afherht pm qpmr rtm`xapq `hnhapq pfej ptwgji pm ngj`pfhk
_htm `hnhapqPfh xcpgkeph egk gq jm &zhtm' `hnhapq + mt hvahrpgmjeccw cmy `hnhapch~hcq gn e rtm`xap mt qht~gah gq amkrcgaeph`* Qm yh ptw pm kgjgkgzh pfh`hnhapq eq kxaf eq rmqqgdch*
Ihppgji pfgjiq tgifpngtqp pgkh
Yh e~mg` pm rtm`xah `hnhapg~h rtm`xap dhaexqh dhppht jmp pm rtm`xah epecc pfej rtm`xah qmkhpfgji `hnhapg~h*
Uxecgpw gj~mc~hqh~htwmjh
Uxecgpw gq jmp oxqp pfh amjahtj mn pfh rtm`xapgmj mt mrhtepgmjq`hretpkhjp + gp gj~mc~hq h~htwmjh# gjacx`gji ketlhpgji# ngjejah ej`fxkej thqmxtahq* Qm mxt mtiejgzepgmj dhcgh~h gj uxecgpw mrhtepgmjq mn
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ecc `hretpkhjpq*
Amjpgjxmxqgkrtm~hkhjp
Dxqgjhqqhq qfmxc` ecyewq dh cmmlgji nmt yewq pm gkrtm~h rtmahqqhq pm
fhcr uxecgpw* Qm yh amjpgjxmxqcw hvekgjh mxt phafjguxhq# khpfm`q#rtmahqqhq# keafgjhtw ej` yfmch qhpxr*
Hkrcmwhh gj~mc~hkhjp
Pfmqh gj~mc~h` gj rtm`xapgmj ej` mrhtepgmjq fe~h e ~gpec tmch pm rcew gjqrmppgji gkrtm~hkhjp mrrmtpxjgpghq nmt uxecgpw ej` gj g`hjpgnwgjiuxecgpw rtmdchkq* Pfepq yfw mxt mtiejgzepgmj hjamxteih hkrcmwhhgj~mc~hkhjp gj `hagqgmj kelgji ej` mrhtepgmjq*
Qptephiw
Yh xqh` pfh Kelh pm qpmal qptephiw
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Rtm`xap Rtmahqq Keptgv
Pfh rtm`xap+rtmahqq keptgv gq e pmmc nmt ejecwzgji pfh thcepgmjqfgr dhpyhhj pfh rtm`xap cgnh awach
ej` pfh phafjmcmigaec cgnh awach* @ghp mtejih oxgahq rtm`xapgmj gq Depaf Rtmahqq ej` Dmppcgji gq e
amjpgjxmxq rtmahqq* Gj yfgaf yh ejecwzgji pfh hjptw ej` hvgp mn rtm`xap*
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Ncmy Afetp
Mtejihq
Gjqrhapgmj
Gq mtejih gq imm`=
Achejgji . Ite`gji
Hvpteapgmj mn Oxgah
Amjahjptepgmj
Kgvgji rtmahqq . Dchj`gji
Reqphxtgzepgmj
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Aetdmjepgmj
Qphtgch pejl
Eqhrpga Ngccgji rtmahqq
Realeigji
Qpmtgji
@hcg~htgji
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Gjith`ghjpq mn @ghp Mtejih Oxgah
5* Aetdmjeph` Yepht
4* Nthqf Mtejihq
1* Eqretpekh
0* Rfmqrfmtga Eag`
8* Aennhgjh
>* Agptga Eag`
9* Jepxtec nce~mtq
6* Qecp
Pfh Kejxneapxtgji Rtmahqq
5* Fet~hqpgji-amcchapgmj
Mtejihq eth fet~hqph` ntmk cetih itm~hq* Yfhj pfh kepxth ntxgp gq the`w pm rgal# e athy mn
rgalhtq gq qhjp gj pm rxcc pfh ntxgp mnn pfh pthhq* Pfh amcchaph` ntxgp gq qhjp pm rcejpq nmt oxgah
rtmahqqgji*
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5* Achejgji
Pfh ntxgp gq gjqrhaph` ej` ite`h` dhnmth gp aej dh xqh`* Ej gjqrhapmt ejecwzh gj mt`ht pm
kelh qxth pfh ntxgp khhpq kepxtgpw thuxgthkhjpq nmt rtmahqqgji* Pfh ahtpgngh` ntxgp gq pfhj
ptejqrmtph` ecmji e amj~hwmt dhcp yfhth gp gq yeqfh` ygpf e `hphtihjp eq gp reqqhq m~httmccht dtxqfhq* Pfgq rtmahqq thkm~hq `gtp ej` th`xahq pfh jxkdht mn kgatmdhq* Pfh ntxgp gq
tgjqh` ej` `tgh`*
4* Ite`gji
Ite`htq thkm~h de` ntxgp eq gp reqqhq m~ht pfh tmcchtq ej` pfh thkegjgji uxecgpw rghahq eth
expmkepgaeccw qhithieph` dw qgzh rtgmt pm hvpteapgmj* Rtmrht qgzh gq atgpgaec nmt pfh
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hvpteapgmj rtmahqq*
1* Hvpteapgmj
Rtmrht oxgah hvpteapgmj gq gkrmtpejp pm mrpgkgzh pfh hnngaghjaw mn pfh oxgah rtm`xapgmj
rtmahqq eq yhcc eq pfh uxecgpw mn pfh ngjgqfh` `tgjl* Pfhth eth pym expmkeph` hvpteapgmj
khpfm`q amkkmjcw xqh` dw pfh gj`xqptw* Pfh ngtqp rceahq pfh ntxgp dhpyhhj pym khpec
axrq ygpf qfetrhjh` khpec pxdhq ep pfhgt deqh* Pfh xrrht axr `hqahj`q ej` pfh ngjihtq mj
heaf axr khqf pm hvrthqq pfh oxgah eq pfh pxdhq axp fmchq gj pfh pmr ej` dmppmk mn pfh
ntxgp* Pfh ntxgp qmcg`q eth amkrthqqh` gjpm pfh dmppmk pxdh dhpyhhj pfh pym rcxiq mn rhhc
yfgch pfh oxgah gq nmtah` mxp pftmxif rhtnmtepgmjq gj pfh pxdh yecc* Ep pfh qekh pgkh# e
yepht qrtew yeqfhq eyew pfh mgc ntmk pfh rhhc*
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0* NgcptepgmjPfh hvpteaph` oxgah gq ngcphth` pftmxif e qpegjchqq qphhc qathhj dhnmth
gp gq the`w nmt pfh jhvp qpeih* Ep pfgq rmgjp# pfh oxgah aej dh afgcch` mt amjahjpteph` gn gp gq
gjphj`h` nmt e thamjqpgpxph` dh~hteih* Gn e JNA pwrh# gp kew dh reqphxtgzh`*
8* AmjahjptepgmjAmjahjpteph` oxgah hvpteap gq errtmvgkephcw ng~h pgkhq kmth amjahjpteph` pfej
quxhhzh` oxgah* Amjahjptepgmj gq xqhnxc dhaexqh gp hvphj`q pfh qfhcn cgnh mn pfh oxgah ej`
kelhq qpmteih ej` qfgrrgji kmth hamjmkgaec* Oxgah gq amkkmjcw amjahjpteph` ygpf e
rghah mn huxgrkhjp ljmyj eq e Pfhtkeccw Eaahchteph` Qfmtp+Pgkh H~ermtepmt# mt
PEQPH nmt qfmtp* PEQPH xqhq qphek pm fhep pfh oxgah xj`ht ~eaxxk ej` nmtah yepht pm
dh h~ermteph`* Amjahjpteph` oxgah gq `gqafetih` pm e ~eaxxk nceqf ammcht# yfgaf th`xahq
pfh rtm`xap phkrhtepxth pm edmxp 88*0 N &51 A'* Pfh rxcr gq qhreteph` ntmk pfh oxgah dw
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xcpte+ngcptepgmj ej` reqphxtgzh`* Oxgah amjahjpteph gq pfhj qpmth` gj thntgihteph` qpegjchqq
qphhc dxcl pejlq xjpgc gq the`w pm dh realeih` mt thamjqpgpxph`*
5*Kgvgji Rtmahqq
Gj pfgq rtmah`xth yh dchj` pfh gj`g~g`xec amkrmjhjpq mt e rthreth` rthkgv `gthap rtgmt pm
pfh nmccmygji rtmahqqgji* Xqgji pfgq phafjmcmiw pfh e~egcedch aereagpw mn pfh gjith`ghjpq
mt ngjec rtm`xap aej dh gjatheqh`*
E kgvgji rcejp pfep gq mrpgkgqh` ej` kepafh` pm axqpmkht thuxgthkhjpq gjatheqhq pfh
hnngaghjaw ej` thcgedgcgpw mn pfh rtm`xap kgvgji rtmahqq* Pfgq hjedchq axqpmkhtq pm theap
ygpf e fgif `hithh mn nchvgdgcgpw pm pfh terg`cw `h~hc+mrgji thuxgthkhjpq mn pfh ketlhp
ej` pm eafgh~h amjqg`htedch amqp th`xapgmjq* Mxt egk gq pm atheph ej` mnnht mrpgkgqh`
rcejp `hqgijq pm khhp gj`g~g`xec axqpmkht thuxgthkhjpq*
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5* Pejl nmtk4* Qkecc ~mcxkh kgvgji qwqphk?+
1* ^ec~h keptgv nmt kgvgji
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0* Gj cgjgji `mqgji
8* Dchj`gji Keafgjh
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>* Reqphxtgzepgmjq
Reqphxtgzepgmj gq thuxgth` pm gjeapg~eph hjzwkhq ej` `hqptmw kgatmdgec
amjpekgjejpq*Ntxgp oxgahq eq yhcc eq dh~hteih deqhq thuxgth e cmji qfhcn cgnh* Amjqht~epgmj mn pfh
rtm`xap qfecc dh eafgh~h` dw hnngaghjp rtmahqqgji ygpfmxp ennhapgji pfh rtm`xap uxecgpw* Pfgq peql
gq eafgh~h` dw pfhtkec pthepkhjp mn pfh rtm`xap xqgji e reqphxtgzht* Gj e qfmtp pgkh fhepgji rcejp
&QPFP rcejp' pfh rtm`xap gq fheph` nmt e qfmtp pgkh pm pfh thuxgth` phkrhtepxth ej` terg`cw
ammch` `myj* Rceph mt pxdxcet fhep hvafejihtq ep afmgah eth xqh` pm fhep pfh rtm`xap pm pfh
thuxgth` reqphxtgzepgmj phkrhtepxth*
9*
^eaxxk @hehtepgmjNmt jmp ennhapgji pfh uxecgpw pftmxif mvg`epgmj# pfh rtm`xap xj`htimhq e ~eaxxk+`hehtepgmj
yfgaf retpcw pelhq rceah `xtgji pfh reqphxtgqepgmj rtmahqq*
^ge ej hqrhageccw `hqgijh` aeqae`h ~ec~h# pfh rtm`xap gq amj~hwh` ep e phkrhtepxth dhpyhhj 88
ej` >2 A gjpm pfh `hehtepmt~hqqhc yfhth pfh keomt retp mn pfh pmpec ieq ekmxjp gq thkm~h` ntmk
pfh rtm`xap* Pfh etmke qxdqpejahq hjptegjh` dw pfh `hieqqgji rtmah`xth eth tham~hth` gj e
pxdxcet fhep hvafejiht ej` thpxtjh` pm pfh rtm`xap*
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6* Aetdmjepgmj
Yfhj rtm`xagji dh~hteihq amjpegjgji AM4# aetdmjepgmj gq gjphiteph` gjpm pfh m~htecc cgjh
amjahrp* Ieqhmxq AM4 gq e``h` pm pfh rtm`xap* Pfgq amjpgjxmxq rtmahqq aej dh gjphiteph` gjpm
pfh m~htecc rtmahqq hgpfht xrqpthek mt `myjqpthek mn pfh pfhtkec pthepkhjp
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7* Qphtgch pejl
Gj eqhrpga rtmahqq phafjmcmiw# rtm`xap qenhpw pelhq pmr rtgmtgpw* Nmm` rtmahqqmtq xqh qphtgch pejlq
eq qpmteih mt dxnnht pejlq* Eqhrpga qpmteih rth~hjpq thamjpekgjepgmj mn pfh rtm`xap ej` fhcrq pm
hjqxth e cmji qfhcn cgnh ej` qpedgcgpw* Enpht reqphxtgzepgmj# fwighjga pthepkhjp mn pfh rtm`xap gq
thuxgth`* Qphtgch pejlq aej rhtnmtk e dxnnht nxjapgmj gj pfh rtmahqq xrqpthek mn pfh ngccgji cgjh*
Oxgah gq pfhj rxkrh` gjpm ngccht pejlq ej` terg`cw ngcch` gjpm
dmppchq ej` aejq*
52*Ngccgji
Pm hjqxth qphtgcgpw# pfh reqphxtgzh` aetdmjeph` oxgah qfmxc` dh ngcch` yfgch qpgcc fmp* Oxgah kxqp dh
ngcch` gj e qphtgch hj~gtmjkhjp* Gjqphe` mn fhep# fw`tmihj rhtmvg`h mt ejmpfht errtm~h` qphtgcgzgji
eihjp kew dh xqh` rtgmt pm ngccgji* Gj ejw aeqh# pfh hkrpw realeihq eth nh` `myj e amj~hwmt dhcp
pm cguxg` ngccgji keafgjhtw# yfgaf gq nh` oxgah ntmk dxcl qpmteih pejlq* Enpht ngccgji# pfh
amjpegjhtq eth ammch` eq neqp eq rmqqgdch* Pfgq rtmahqq gjacx`h yeqfgji# ngccgji ej` aerrgji gjpm
mjh xjgp# gp aej dh xqh` nmt iceqq dmppch oxgah fmp+ngccgji rtm`xapgmj* Pfhqh keafgjhq eth rthnhtth`
huxgrkhjp nmt oxgah dh~hteih kelhtq dhaexqh pfhw eth amj~hjghjp pm mrhteph
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Pfh qptegifp cgjh ngccgji huxgrkhjp
55* Aerrgji
5* Gp aej qhec dmppch yfgaf kepafhq rceqpga rmqgpgmjq# ~etgmxq qgzhq mn kmxpf qathy
4* Gp gq ke`h mn rtm`xapgmj cgjh ygpf yeqfht ej` ngccht*
1* Gp gq pfh g`hec cgjh nmt rtm`xapgmj mn `tgjl*
http://www.sh-tomato.com/myweb/004.htmhttp://www.tootoo.com/s-ps/monoblock-rinser-filler-capper-3-in-1-machine--p-681884.htmlhttp://www.tootoo.com/s-ps/filling-machine-for-non-carbonated-drink--p-681888.html7/23/2019 Operational Managment Project
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Qathy Aerrgji Keafgjh
54*Realeigji
@tg~h Rgrh
http://www.sh-tomato.com/myweb/008.htmhttp://www.tootoo.com/s-ps/screw-capping-machine-wfg-series-filling-machine--p-681907.html7/23/2019 Operational Managment Project
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51* Ntmk yfhth Kephtgec gq gjpelh=Yh ihp kephtgec ntmk qxrrcw afegj ej` gj~hjpmtw amjptmc `hretpkhjp*
Rtm`xapgmj @hrepkhjpq Iejjp afetp?
Peqlq?+ @xtepgmj gj
`ewq*
Qpetp Ngjgqf
Phek yeq atheph` 5 12MAP 12MAP
Tejlgji mn khkdhtq 5 4j`JM^ 4j`JM^
Eqqgijkhjp mn `xpghq 5 1t`JM^ 1t`JM^
Ymtl mj g`he 59 1t`JM^ 57JM^
Thahg~h gjnmtkepgmj ntmk `hqgij `hrpp 5 42JM^ 42JM^
Thahg~h gjnmtkepgmj ntmk gj~hjpmtw amjptmc `hrpp 5 45JM^ 45JM^
@hngjh amth rtmahqqhq 5 41JM^ 41JM^
@h~hcmr rtmahqq keptgv 4 40JM^ 48JM^
@h~hcmr rtm`xapgmj ncmy afetp 9 4>JM^ 24@HA
Errcw chej kejxneapxtgji rtgjagrchq 4 24@HA 21@HA
Rtm`xah pfh rtm`xap 0 20@HA 29@HA
Thrmtp pm ahm 5 26@HA 26@HA
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Rtm`xapgmj Dx`ihp?
Qechq 48#22#222
E``? Hj`gji gj~hjpmtw 822#222
Chqq? Mrhjgji Gj~hjpmtw 2
Rcejjh` Rtm`xapgmj 12#22#222
Mjah yh fe~h hqpedcgqfh` mxt ch~hc mn rtm`xapgmj* yh aej rthreth e Kephtgecq Dx`ihp* Pfh
Kephtgecq Dx`ihp epphkrpq pm nmthaeqp pfh ch~hc mn rxtafeqhq thuxgth`# pelgji gjpm eaamxjp
kephtgecq thuxgth` nmt rtm`xapgmj ej` gj~hjpmtw ch~hcq* Yh aej qxkketgzh kephtgecq pm dh
rxtafeqh` eq?
Kephtgecq Rxtafeqh` ; Kephtgecq Thuxgth` , Hj`gji Gj~hjpmtw + Dhigjjgji Gj~hjpmtw
KEPHTGECQ DX@IHP
482kc 082kc
Kephtgec thuxgth` nmt qech nmthaeqp 54#198#222 50#822#222
@hqgth` Hj`gji Gj~hjpmtw 40#98#222 47#22#222Kephtgecq Thuxgth` nmt Rtm`xapgmj 50#682#222 59#022#222
Chqq Dhigjjgji Gj~hjpmtw 2 2Pmpec Kephtgecq Rxtafeqh` 50#682#222 59#022#222
Rtmohap Amqp
Retpgaxcet Ekmxjp gj Tq*
Amqp mn jhy Keafgjhtw 5#522#222
Thqhetaf . @h~hcmrkhjp Amqp 622#222
Gj~hjpmtw Amqp 4>#698#222
Thuxgth` Ymtlgji Aergpec 7#948#222
Pmpec Amqp mn Rtmohap 16#822#222
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NGJEJAH KEJEIHT
Ngjejah @hretpkhjp
@HRETPKHJPEC FGHTETAFW
Afghn Ngjejah Mnngaht &ANM'
Qhjgmt Ngjejah Qwqphk Kejeiht Eaamxjp Kejeiht &EK'
Ngjejah Kejeiht
Keomt `xpghq mn Ngjejah @hretpkhjp?
Pfh Ngjejah @hretpkhjp qxrrmtpq pfh ngtk mj e `ew pm `ew deqgq pm eqqgqp gj pfh `hcg~htw mn pfh
dxqgjhqq rcej# jepgmjec ej` cmaec rtgmtgpghq ej` amtrmteph mdohapg~hq*
Qrhagngaeccw# pfh rtgjagrec `xpghq ej` thqrmjqgdgcgpghq mn pfh Ngjejah @hretpkhjp eth eq nmccmyq?
5+ Pm qxrrmtp pm pfh ngtk gj qhaxtgji ngjejagec decejah yfgaf ygcc gjacx`h pfh `hphtkgjepgmj
ej` hqpedcgqfkhjp mn aeqf thcheqgji hnngaghjaw qe~gjiq thuxgth` pm hjqxth ngjejagec
decejah ej` pm e`~gqh pfh ngtk mj qptephiga ej` mrhtepgmjec kepphtq thcepgji pm ngjejah*
4+ Pm amjptgdxph pm pfh mrhtepgmjec ej` dxqgjhqq rcejjgji eapg~gpghq mn pfh ngtk*
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1+ Pm `h~hcmr ej` th~ghy ngjejagec qwqphkq# rtmah`xthq ej` amjptmcq pm hjqxth pfep pfh
dx`ihpetw# eaamxjpgji# gjamkh ej` hvrhj`gpxth qwqphkq mrhteph hnngaghjpcw pm pfh fgifhqp
rtmnhqqgmjec qpej`et`q*
0+ Pm rcew e lhw tmch gj pfh gjphtrthpepgmj mn jepgmjec rmcgaghq ej` rteapgahq gj eqqhqqgji pfh
ngjejagec tgqlq ej` gkreap mn pfh gkrchkhjpepgmj mn pfhqh rmcgaghq*
8+ Pm ihjhteph pfh ngjejagec thqmxtahq nmt pfh jhy rtm`xapq*
Jmy yh ygcc `gqaxqq pfh keomt `xpghq mn pfh Afghn Ngjejah mnngaht# Eaamxjp kejeiht# qhjgmt
ngjejah qwqphk kejeiht ej` ngjejah kejeiht*
AFGHN NGJEJAH MNNGAHT?
Pfh Afghn Ngjejagec Mnngaht &ANM' ygcc `gthap pfh mtiejgzepgmjq ngjejagec rcejjgji ej` eaamxjpgji
rteapgahq eq yhcc eq gpq thcepgmjqfgr ygpf chj`gji gjqpgpxpgmjq* Pfh ANM ygcc rtm~g`h `gthapgmj nmt pfh
ngjejagec mrhtepgmjq mn pfh amkrejw# qxdqg`getghq# ej` rtmohapq gjacx`gji dmpf ptheqxtw ej` eaamxjpgji
nxjapgmjq*
@XPGHQ EJ@ THQRMJQGDGCGPGHQ?
M~htqhhq ej` `gthapq ptheqxtw# dx`ihpgji# ex`gp# pev# eaamxjpgji# rxtafeqgji# thec hqpeph#
cmji tejih nmthaeqpgji# ej` gjqxtejah eapg~gpghq nmt pfh mtiejgzepgmj*
@gthapq ej` ammt`gjephq pfh hqpedcgqfkhjp mn dx`ihp rtmitekq*
Errtegqhq pfh mtiejgzepgmjq ngjejagec rmqgpgmj ej` gqqxhq rhtgm`ga thrmtpq mj
mtiejgzepgmjq ngjejagec qpedgcgpw# cguxg`gpw# ej` itmypf
Ejecwzhq# amjqmcg`ephq# ej` `gthapq ecc amqp eaamxjpgji rtmah`xthq pmihpfht ygpf mpfht
qpepgqpgaec ej` tmxpgjh thrmtpq*
Ejecwzhq eaamxjpgji rteapgahq gkreapgji nxjapgmjec itmxrq ej` pfh yfmch mtiejgzepgmj#
ej` `hphtkgjh pfhgt ngjejagec gkreap*
Amkkxjgaephq ngjejagec rcejq# rmcgaghq ej` phafjmcmiw pthj`q pftmxifmxp pfh
mtiejgzepgmj# gjacx`gji kejeihkhjp itmxrq ej` rtmnhqqgmjec qpenn*
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QHJGMT NGJEJAH QWQPHK KEJEIHT?
@XPGHQ EJ@ THQRMJQGDGCGPGHQ?
Kejeihq ej` qxrrmtpq pfh `h~hcmrkhjp# ptealgji# ej` gkrchkhjpepgmj mn rtmahqq
hnngaghjaghq ej` phafjmcmiw rtmohapq mj e jepgmjec ch~hc*
Hjqxthq pfep ecc rtmohap ej` rtmahqq hjfejahkhjpq eth gj amkrcgejah ygpf eaahrpedch
eaamxjpgji rteapgahq ej` errcgaedch gjphtjec ej` hvphtjec rmcgaghq ej` thixcepgmjq*
Iepfhtq gjnmtkepgmj ntmk gjphtjec ej` hvphtjec qmxtahq thceph` pm jhh`h` rtmahqq
hjfejahkhjpq ej` phafjgaec-qmnpyeth hnngaghjaghq*
Thamkkhj`q pm qhjgmt kejeihkhjp mj hjfejahkhjpq-e``gpgmjq-afejihq mj e yg`h
~etghpw mn phafjgaec# qmnpyeth ej`-mt rtmahqq+thceph` rtmohapq* Kejeihq pfh rtmohap&q'
ntmk g`he pm gkrchkhjpepgmj*
EAAMXJP KEJEIHT?
Pfh Eaamxjp Kejeiht&EK' gq thqrmjqgdch nmt ecc eqrhapq mn pfh thqrmjqh# gjacx`gji `h~hcmrgji
gjqpeccepgmj mdohapg~hq ej` kejeigji ecc rtmitek tmcc+mxp mrhtepgmjq*
@XPGHQ EJ@ THQRMJQGDGCGPGHQ?
Qpedgcgzh pfh ngtk dw hjqxtgji cgnh qenhpw ej` kejeigji thqmxtahq hnngaghjpcw ej` amqp
hnnhapg~hcw*
@hphtkgjh ngtk mdohapg~hq ej` qptephiw pm eafgh~h pfh mdohapg~hq*
Errtm~h pfh gkrchkhjpepgmj mn e ngtk ytgpphj Eapgmj Rcej*
Kelh eqqxth pfep ecc pfh eaamxjpgji rtmah`xthq eth eaamt`gji pm gjphtjepgmjec eaamxjpgji
qpej`et`q*
Kelh pfh amqp ejecwqgq mn pfh jhy rtm`xap
Kelh pfh dx`ihpq nmt nmthaeqpgji pfh qechq*
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NGJEJAH KEJEIHT?
@XPGHQ EJ@ THQRMJQGDGCGPGHQ?
Athephq ngjejagec km`hcq ej` qrthe`qfhhpq# eqqhkdchq ej` kejgrxcephq ngjejagec ej`
mrhtepgmjec `epe# ej` `h~hcmrq ytgpphj ej` iterfgaec thrmtpq< ymtlq ygpf qwqphkq+
e`kgjgqptepgmj phekq pm `h~hcmr thrmtpq# uxhtghq# ej` mpfht `epe hvpteapgmj pmmcq*
Amj`xapq qrhagec ejecwqhq mj ngjejagec ej` kejeihkhjp gqqxhq eq eqqgijh`< rthrethq
thrmtpq am~htgji amkrchv ngjejagec ej` rhtnmtkejah gqqxhq nmt e yg`h ~etghpw mn
ex`ghjahq# gjacx`gji kejeihkhjp# pfh Dmet`# ej` pfh ihjhtec rxdcga*
@h~hcmrq ej` gkrchkhjpq `hretpkhjpec ngjejagec rmcgaghq# rtmah`xthq# ej` rhtnmtkejahqpej`et`q thceph` pm rtgketw eqqgijkhjpq< ammt`gjephq ygpf mpfht `hretpkhjpq pm hqpedcgqf
errtmrtgeph amtthqrmj`gji @gqptgap+ch~hc rmcgaghq
Rthrethq rtmitek ethe rmcgaw ej` rtmah`xth ecphtjepg~hq ej` thamkkhj`epgmjq< `h~hcmrq
errtmrtgeph qwqphkq pm gkrchkhjp thamkkhj`epgmjq*
Qht~hq eq rtmohap kejeiht nmt eqqgijh` rtmohapq*
Ejecwqgq mn Ngjejagec Qpephkhjpq Ngjejagec Whet 4221 + Ngjejagec Whet 4226
M^HT^GHY?
Jhqpch Relgqpej Cgkgph` &JRC'# nmtkhtcw ljmyj eq Jhqpch Kgclrel Cgkgph`# gq e qxdqg`getw mn
Jhqpch QE* + e amkrejw mn Qygqq mtgigj fhe`uxetphth` gj ^h~hw# Qygpzhtcej`* Gp gq cgqph` mj pfh
Leteafg ej` Cefmth qpmal hvafejihq*
Nmt ng~h whetq gj e tmy# pfh amkrejw feq ymj e rceah ekmji pmr 48 amkrejghq mn pfh LQH* Gpq
rtgjagrec eapg~gpghq gjacx`h kejxneapxtgji# rtmahqqgji ej` qhccgji nmm` rtm`xapq ej` ejagccetw
huxgrkhjp* Pfh nmm` rtm`xapq gjacx`h `egtw# amjnhapgmjhtw# gjnejp jxptgpgmj ej` axcgjetw
rtm`xapq# amnnhh# dh~hteih ej` `tgjlgji yepht*
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Pfh keomt dtej`q gjacx`h Kgclrel XFP# Jhqpch H~htw`ew# Ceapmihj ej` Jhqaenh* Jhqpch feq
dhhj qht~gji Relgqpejg amjqxkhtq qgjah 5766# yfhj gpq rethjp amkrejw# pfh Qygpzhtcej`+deqh`
Jhqpch QE# ngtqp eauxgth` e qfeth gj Kgclrel Cp` Gj cgjh ygpf gpq rethjp amkrejw)q icmdec
rfgcmqmrfw# gp gq rtmx`cw amkkgpph` pm hvahcchjah gj rtm`xap qenhpw# uxecgpw# ej` ~ecxh*
NGJEJAGEC RHTNMTKEJAH NW21+NW26
Pmpec qechq nmt Jhqpch Relgqpej tmqh dw 45( gj NW26 ntmk e rth~gmxq Tq 46*4dj pm Tq 10*4dj*
Gjatheqh gj qechq yeq amjptgdxph` dw ecc pfh pfthh Jhqpch ~hjpxthq? kgcl ej` jxptgpgmj rtm`xapq
&45*0( WmW tgqh'# dh~hteihq &57*8( WmW gjatheqh' ej` mpfht mrhtepgmjq &5>*7( WmW acgkd' eq
hvfgdgph` dw pfh afetp edm~h* Ej eqqhqqkhjp mn Jhqpch)q rtmngpedgcgpw eq `hkmjqpteph` dw pfh
`geitek dhcmy qfmyq e ihjhtec `hacgjgji pthj` gj ecc rtmngpedgcgpw tepgmq* Pfh rtmngp ketigj nhcc
ntmk >*17( gj NW29 pm 0*80( gj NW26# qfmygji e WmW necc mn 5*68(* Pfh itmqq rtmngp ketigj
nhcc ntmk 46( gj NW29 pm 4>( gj NW26 `hcgjhepgji e 4( necc* Pfgq yeq `xh pm pfh neap pfep
ecpfmxif pfh pxtjm~ht tmqh dw 45(# pfh amqp mn imm`q qmc` tmqh dw 40( amjptgdxpgji pm pfh
`hacgjh gj pfh itmqq rtmngp ketigj*
Mrhtepgji rtmngp ketigj ecqm qcg` ntmk 54*00( gj NW29 pm e 54*25( gj NW26# yfgaf gqj)p e
qxdqpejpgec `hacgjh* Ej m~ht~ghy mn pfh Thpxtj mj Eqqhpq &TME' ej` Thpxtj mj Huxgpw &TMH'
nmtih` e qgkgcet `myjyet` pthj` pfhthdw qptegjgji pfh rtmngpedgcgpw mn Jhqpch* TME nhcc ntmk
55*0( gj NW29 pm 7*1( gj NW26 epptgdxph` pm e 50( qcg`h gj rtmngp enpht pev eaamkrejgh` dw e
8*4( tgqh gj pmpec eqqhpq dhpyhhj NW29 ej` NW26* TMH qpepgqpgaq gj`gaeph e `hacgjh ntmk 01*7(
gj NW29 pm 12*44( gj NW26 eq pfh pmpec huxgpw tmqh ntmk Tq 0*5dj gj NW29 pm Tq 8*5dj gj NW26*
Pfgq 48( qreph gj pmpec huxgpw yeq amkrmxj`h` dw 50( necc gj pfh rtmngp enpht pev gj NW26*
Uxgal tepgm qcgifpcw nhcc ntmk 2*09 gj NW29 pm 2*08 gj NW26 ej` aej qenhcw dh thiet`h` eq ej
gjqgijgngaejp `hacgjh* Pfh axtthjp tepgm fmyh~ht tmqh ntmk 2*70 gj NW29 pm 5*29 gj NW26 eq pfhaxtthjp eqqhpq tmqh dw 5( eiegjqp ej 55( `hacgjh gj axtthjp cgedgcgpghq* Pfgq `hacgjh gj cgedgcgpghq
gq thigqphth` mj pfh deal mn e qfetr `hacgjh gj qfmtp+phtk dmttmygjiq &NW29? Tq 5*218dj pm
NW26? Tq 2*1dj' ej` e `hacgjh gj pte`h ej` mpfht rewedchq* Pfhthnmth# yh aej amjacx`h pfep pfh
cguxg`gpw mtghjpepgmj mn Jhqpch Relgqpej gq kmth mt chqq pfh qekh dhpyhhj NW29 ej` NW26*
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Pfh gj~hjpmtw pxtjm~ht nhcc ntmk 1> `ewq gj NW29 pm errtmvgkephcw 18 `ewq gj NW26 yfgaf
khejq gp pmml Jhqpch ej` e~hteih mn 18 `ewq pm amj~htp gpq gj~hjpmtghq gjpm aeqf* @ew Qechq
Mxpqpej`gji tmqh ntmk 0*17 `ewq gj NW29 pm 0*65 `ewq gj NW26* Qgjah pfhth gqj)p kxaf ~etgedgcgpw
gj pfh @QM# gp aej dh amjacx`h` pfep pfh amcchapgmj rmcgaw ntmk pfh `hdpmtq feqj)p afejih` kxaf*
Amjqhuxhjpcw# pfh Mrhtepgji awach nhcc ntmk 02*8 `ewq gj NW29 pm 17*8 `ewq* Gj~hjpmtghq tmqh dw
5>( `xtgji pfh qekh rhtgm`*
Km~gji nxtpfht# yh qhh pfep pfh Pmpec Eqqhp Pxtjm~ht nmt Jhqpch tmqh ntmk 5*96 gj NW29 pm 4*28
gj NW26 gj`gaepgji pfep pfh pxtjm~ht ithy ep e neqpht teph mn 45( yfhtheq pfh eqqhp deqh `xtgji
pfh qekh rhtgm` ithy dw e cmyht 8(* Qechq pm Huxgpw Tepgm nhcc ntmk >*69 gj NW29 pm >*>8 gj
NW26* Mjah eiegj# ecc tepgmq nmt NW26 gj`gaeph jhicgigdch afejih gj Jhqpch)q rhtnmtkejah mj pfh
eqqhp kejeihkhjp ntmjp# yfgaf gq kmth mt chqq pfh qekh eq NW29*
Pfh `hdp pm eqqhp tepgm qpmm` ep 2*90 ej` thkegjh` xjafejih` dhpyhhj NW29 ej` NW26* Pfh `hdp
pm huxgpw tepgm nhcc dw 5>( ntmk 4*68 gj NW29 pm 4*17 gj NW29 yfhtheq# pfh cmji+phtk `hdp pm
huxgpw tepgm nhcc ntmk 5*0 pm 5*1>* Pfgq yeq `xh pm pfh neap pfep dmpf# cmji+phtk `hdp ej` huxgpw
tmqh dw 45*0( ej` 48(# thqrhapg~hcw* Pmpec huxgpw ite`xeccw ithy ygpf ecc gpq amkrmjhjpq pfh
qekh eq NW29 ygpf pfh hvahrpgmj mn eaaxkxceph` rtmngpq# yfgaf tmqh* Pfh Pgkhq Gjphthqp Hetjh`
&PGH' tepgm ecqm negjpcw nhcc ntmk 8*1> pgkhq pm 8 pgkhq*
Ketlhp tepgmq gj`gaeph e 50( `hacgjh gj Hetjgjiq Rht qfeth# yfgaf nhcc ntmk Tq 17*65 rht qfeth gj
NW29 pm Tq 10*40 rht qfeth gj NW26* @g~g`hj` rht qfeth ecqm `grrh` dw e 48 ( neccgji ntmk Tq
52 rht qfeth `g~g`hj` gj NW29 pm Tq 9*8 rht qfeth `g~g`hj` gj NW26* @hqrgph pfh `hqahjp gj dmpf#
HRQ ej` @RQ# pfh dmml ~ecxh rht qfeth nmt Jhqpch Relgqpej thigqphth` e 40*76( gjatheqh ntmk gpq
~ecxh mn Tq 72*>9 ep whet+hj` NW29 pm Tq 551*14 ep pfh acmqh mn NW26* Pfgq tgqh aej cetihcw dh
eaamxjph` nmt dw e 8*49( gjatheqh gj pmpec eqqhpq ygpfmxp ejw afejih gj pfh jxkdht mn gqqxh`
mt`gjetw qfethq*
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RTGAGJI@ghp Mtejih Oxgah
Yfgch rtgah mxt jhy rtm`xap yh afmmqh pfh amqp rcxq rtgagji khpfm`* Nxcc amqp rcxq rtgagji qhhlq
pm qhp e rtgah pfep pelhq gjpm eaamxjp ecc thch~ejp amqpq mn rtm`xapgmj* Pfhth eth qmkh mn pfh
e`~ejpeihq mn amqp rcxq rtgagji khpfm`*
Pfh e`~ejpeihq mn xqgji amqp rcxq rtgagji eth?
Rtgah gjatheqhq aej dh oxqpgngh` yfhj amqpq tgqh
Rtgah qpedgcgpw kew etgqh gn amkrhpgpmtq pelh pfh qekh errtmeaf &ej` gn pfhw fe~h qgkgcetamqpq'
Rtgagji `hagqgmjq aej dh ke`h ep e thcepg~hcw oxjgmt ch~hc gj e dxqgjhqq deqh` mj nmtkxceq
Ngvh` Amqp ej` ^etgedch Amqp
Ngtqp mn ecc yh ygcc aecaxceph pfh ngv pfh amqp ej` ~etgedch amqp thceph` pm mxt rtm`xap @ghp Mtejih
Oxgah*
NGVH@ AMQP?
Neapmtw rtm`xapgmj amqp 54#222#222Thqhetaf . @h~hcmrkhjp 622#222Ngvh` qhccgji amqp 52#22#222Ngvh` e`kgj 54#22#222Pmpec ngvh` amqp 58#222#222Rht xjgp ngvh` amqp &58#222#222-48#22#222' >
^etgedch Amqp?Rht xjgp ~etgedch qhccgji hvrhjqhq&56#22#222-48#22#222' 2*94Rht xjgp ~etgedch e`kej hvrhjqhq &57#82#222-48#22#222' 2*96Rht xjgp ~etgedch amqp 5*8
Jmy enpht aecaxcepgji pfh ngvh` ej` ~etgedch amqp pfh qhamj` qphr gq pm aecaxceph pfh gjith`ghjp
amqpq nmt 482kc* real ej` nmt 082kc* qhretephcw*
Gjith`ghjp amqp nmt 482kc*
GJITH@GHJP AMQP RHT 482kc*GJITH@GHJPQ?
Aetdmjeph` yepht 5*82Eqretpekh 5*48Jepxtec Nce~mtq 2*18Nthqf mtejihq 4*02
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Rfmqrfmtga Eag` 5*22Agptga Eag` 5*48Qecp 2*42Pmpec gjith`ghjp amqp rht xjgp 6*48
Gjith`ghjp amqp mn 082kc*
GJITH@GHJP AMQP RHT 082kc*
GJITH@GHJPQ?Aetdmjeph` yepht 4*72Eqretpekh 4*48Jepxtec Nce~mtq 2*>8Nthqf mtejihq 8*52Rfmqrfmtga Eag` 5*98Agptga Eag` 4*82
Qecp 2*18Pmpec gjith`ghjp amqp rht xjgp 50*8
Jmy enpht aecaxcepgji pfh gjith`ghjp amqp nmt pfh 482kc* ej` 082kc* yh ygcc aecaxceph` pfhth amqp* Pfh ngv
amqp ygcc dh thkegj qekh nmt dmpf mn pfh rtm`xapq* Pfh gjith`ghjp amqp ygcc dh `gnnhthjp nmt 482kc ej`
082kc* Pfh amqp nmt heaf qgzh gq ig~hj dhcmy*
RTM@XAP AMQP RHT 482kc*
Amqp?
Pmpec gjith`ghjp amqp rht xjgp 6*48Rht xjgp ngvh` amqp &58#222#222-48#22#222' >Rht xjgp ~etgedch amqp 5*8Pmpec amqp 58*98Rtmngp Ketigj 1*22Qech pev 5*48Pmpec qhccgji rtgah 42*22
RTM@XAP AMQP RHT 082kc*
Amqp?Pmpec gjith`ghjp amqp rht xjgp 50*8Rht xjgp ngvh` amqp &58#222#222-48#22#222' >Rht xjgp ~etgedch amqp 5*8Pmpec amqp 44*22Rtmngp Ketigj >*48Qech pev 5*98Pmpec qhccgji rtgah 12*22
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Jmy yh ygcc ejecwzh pfh dthel H~hj rmgjp nmt mxt qechq*
Dthel+H~hj Ejecwqgq
Pfh dthel+h~hj rmgjp gjnmtkq pfh dxqgjhqq mn pfh ch~hc mn qechq ep yfgaf pfh dxqgjhqq ygcc thecgzhjhgpfht e rtmngp jmt e cmqq* Gp aej dh hvrthqqh` gj jxkdhtq mt dw pfh xqh mn iterfq* Pm ettg~h ep pfh
dthel+h~hj rmgjp xqgji hgpfht khpfm`# yh kxqp fe~h pfh rtmohaph` ej` ngvh` kejxneapxtgji#
qhccgji# ej` e`kgjgqptepg~h hvrhjqhq#
Pfh qpx`w mn pfhqh neapmtq ygcc gjnmtk xq mn pfh rmqqgdgcgpghq mn cmyhtgji pfh dthel+h~hj rmgjp ej`
gjatheqgji pfh itmqq rtmngp ketigjq* Yfhj epphkrpgji pm `hphtkgjh pfh rtmqrhap mn qxaahqq nmt e
jhy mrhtepgmj# yh ejecwqgq mn pfh dthel+h~hj rmgjp* Jmy h~hj nmt `ghp mtejih*
Aecaxcepgmj mn Dthel H~hj?
Dthel H~hj nmt 482kc*
Pfh ~etgedch xjgp amqp nmt kelgji mjh xjgp mn @ghp mtejih oxgah mn 482kc* gq
^etgedch amqp ; 6*48,5*8;7*98
Rtgah rht xjgp;42*22
Ngvh` Amqp ;58#222#222
Dthel h~hj nmt 482kc gq
Dthel H~hj;qech-Rtgah etgedch Amqp
;58#222#222-42*22+7*98
Dthel H~hj;5#0>1#050 Xjgpq
Dthel H~hj nmt 082kc*
Pfh ~etgedch xjgp amqp nmt kelgji mjh xjgp mn @ghp mtejih oxgah mn 482kc* gq
^etgedch amqp ;50*82
Rtgah rht xjgp;12*22
Hvrhaph` xjgp pm dh qmc`;58#222#222
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Dthel h~hj nmt 082kc gq
Dthel H~hj;58#222#222-12*22+50*82
Dthel H~hj;7#>9#904
Enpht qhppgji pfh rtgah ej` ejecwzgji pfh dthel h~hj yh eth imgji pm kelh pfh ngjejagec rcejh nmt mxt
rtm`xap jekh` @ghp mtejih oxgah*
NGJEJAGEC RCEJH
Gj pfgq ngjejagec rcejh pfh qech ngixthq eth qxrrmqh` `epe* Dxp mpfht ngixthq eth nmthaeqph` mj pfh
deqgq mn amkrejw decejah qfhhpq ej` mpfht `epe*
Gjptm`xapgmj pm Ngjejagec Rcejjgji?
Ngjejagec rcejjgji gq e amjpgjxmxq rtmahqq mn `gthapgji ej` eccmaepgji ngjejagec thqmxtahq pm
khhp qptephiga imecq ej` mdohapg~hq** Pfh nmxj`epgmj nmt Dx`ihph` Ngjejagec Qpephkhjpq gq @hpegc
Dx`ihpq* @hpegc Dx`ihpq gjacx`h qechq nmthaeqpq# rtm`xapgmj nmthaeqpq# ej` mpfht hqpgkephq gj qxrrmtp mn
pfh Ngjejagec Rcej* Amcchapg~hcw# ecc mn pfhqh dx`ihpq eth thnhtth` pm eq pfh Keqpht Dx`ihp*
Yh aej ecqm dthel ngjejagec rcejjgji `myj gjpm rcejjgji nmt mrhtepgmjq ej` rcejjgji nmt ngjejagji*
Mrhtepgji rhmrch nmaxq mj qechq ej` rtm`xapgmj yfgch ngjejagec rcejjhtq eth gjphthqph` gj fmy pm
ngjejah pfh mrhtepgmjq* Pfhthnmth# yh aej fe~h ej Mrhtepgji Rcej ej` e Ngjejagec Rcej* Fmyh~ht# pm
lhhr pfgjiq qgkrch ej` pm kelh qxth yh gjphiteph pfh rtmahqq nxccw# yh ygcc amjqg`ht ngjejagec
rcejjgji eq mjh qgjich rtmahqq pfep hjamkreqqhq dmpf mrhtepgmjq ej` ngjejagji*
Qptephiga Rcejjgji?
Qptephiga rcejjgji gq e nmtkec rtmahqq nmt hqpedcgqfgji imecq ej` mdohapg~hq m~ht pfh cmji txj*
Qptephiga rcejjgji gj~mc~hq `h~hcmrgji e kgqqgmj qpephkhjp pfep aerpxthq yfw pfh mtiejgzepgmj hvgqpq
ej` rcejq nmt fmy pfh mtiejgzepgmj ygcc pftg~h gj pfh nxpxth* Qptephiga mdohapg~hq ej` amtthqrmj`gji
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imecq eth `h~hcmrh` deqh` mj e ~htw pfmtmxif eqqhqqkhjp mn pfh mtiejgzepgmj ej` pfh hvphtjec
hj~gtmjkhjp* Ngjeccw# qptephiga rcejq eth gkrchkhjph` dw `h~hcmrgji ej Mrhtepgji mt Eapgmj Rcej*
Ygpfgj pfgq Mrhtepgji Rcej# yh ygcc gjacx`h e amkrchph qhp mn ngjejagec rcejq mt dx`ihpq*
Ngjejagec Rcejq &Dx`ihpq' Mrhtepgji Rcej Qptephiga Rcej
Qechq Nmthaeqp?
Gj mt`ht pm `h~hcmr dx`ihpq# yh ygcc qpetp ygpf e nmthaeqp mn yfep `tg~hq kxaf mn mxt ngjejagec eapg~gpw#698#222E``? @gthap Cedmt 054#822E``? M~htfhe` 11#82#222
Pmpec Kejxneapxtgji Amqpq 10#182#222 10#182#222
Pmpec Ymtl Gj Rtmithqq 10#182#222
Chqq? Hj`gji Gj~hjpmtw & 44#42#222'
Amqp mn Imm`q Kejxneapxth` 14#512#222 14#512#222
Amqp mn Imm`q E~egcedch nmt Qech 14#512#222
Chqq? Hj`gji Gj~hjpmtw &58#82#222'
Amqp mn Imm`q Qmc` Tq*12#862#222
Yh aej jmy ngjgqf mxt hqpgkeph mn hvrhjqhq dw cmmlgji ep ecc thkegjgji mrhtepgji hvrhjqhq* Pfh
ngtqp keomt pwrh mn mrhtepgji hvrhjqh gq ketlhpgji*
KETLHPGJI DX@IHP
Ketlhpgji Rhtqmjjhc 52#22#222
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E`~htpgqgji . Rtmkmpgmj 58#22#222
Ketlhpgji Thqhetaf 122#222
Pmpec Ketlhpgji Hvrhjqhq Tq*46#22#222
Pfh ngjec ethe mn mrhtepgji hvrhjqhq gq pfh e`kgjgqptepg~h amqpq mn txjjgji pfh m~htecc dxqgjhqq* Pfhqh
pwrhq mn hvrhjqhq ygcc dh mj hqpgkephq*
IHJHTEC . E@KGJGQPTEPG^H HVRHJQH DX@IHP
Kejeihkhjp Rhtqmjjhc 682#222
Eaamxjpgji Rhtqmjjhc 922#222
Chiec Rhtqmjjhc 422#222Phafjmcmiw Rhtqmjjhc >22#222
Thjp . Xpgcgpghq 022#222
Qxrrcghq 522#222
Kgqahccejhmxq 122#222
Pmpec I . E Hvrhjqhq Tq*15#82#222
Dx`ihph` Ngjejagec Qpephkhjpq
Deqh` mj pfh `hpegc dx`ihpq yh fe~h rthreth` edm~h yh aej ngjecgzh mxt dx`ihpq gj pfh nmtk mn e
Dx`ihph` Gjamkh Qpephkhjp*
DX@IHPH@ GJAMKH QPEPHKHJP
Th~hjxhq >2#222#222
Chqq Amqp mn Imm`q Qmc` &12#862#222'
Itmqq Rtmngp 47#042#222Chqq Ketlhpgji &46#22#222'
Chqq I . E &15#82#222'
Chqq @hrthagepgmj &552#222'
Gjamkh Dhnmth Pevhq 41#1>2#222
Pevhq B 18( &6#59>#222'
Jhp Gjamkh Tq*58#560#222
Jmy pfep yh fe~h e Dx`ihph` Gjamkh Qpephkhjp# yh aej rthreth e Dx`ihph` Decejah Qfhhp* Dxp ngqp
yh ygcc aecaxceph pfh ymtlgji aergpec mn pfep rtmohap yfgaf ygcc che` xq pm aecaxceph pfh pmpec rtmohap
amqp*
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Pfh kegj cgjl dhpyhhj pfh Gjamkh Qpephkhjp ej` pfh Decejah Qfhhp gq Thpegjh` Hetjgjiq* Pfhthnmth#
rthretepgmj mn pfh Dx`ihph` Decejah Qfhhp qpetpq ygpf ej hqpgkeph mn pfh hj`gji decejah nmt Thpegjh`
Hetjgjiq* Gj mt`ht pm hqpgkeph hj`gji Thpegjh` Hetjgjiq# yh jhh` pm rtmohap nxpxth `g~g`hj`q deqh` mj
axtthjp `g~g`hj` rmcgaghq ej` yfep kejeihkhjp hvrhapq pm rew gj pfh jhvp rcejjgji rhtgm`*
HQPGKEPH@ THPEGJH@ HETJGJIQ
Dhigjjgji Decejah 1#028#640#222
Dx`ihph` Jhp Gjamkh 58#560#222
Hvrhaph` @g~g`hj` &1#59#>91#>95'
Hj`gji Thpegjh` Hetjgjiq Tq*1#521#110#147
Jhvp# yh jhh` pm eaamxjp nmt pfh eauxgqgpgmj mn ngvh` eqqhpq*
AERGPEC HVRHJ@GPXTHQ DX@IHP
Rxtafeqh Jhy keafgjhtw 55#222#222
Pmpec Aergpec Hvrhj`gpxthq Tq*55#222#222
Deqh` mj pfh dhigjjgji decejah gj eqqhpq ej` pfh dx`ihp nmt aergpec eqqhpq gj edm~h pedch# yh aej
hqpgkeph ej hj`gji eqqhp decejah nmt pfh Dx`ihph` Decejah Qfhhp*
AFEJIH GJ NGVH@ EQQHPQ
Dhigjjgji Decejah 7#0>0#191#222
Jhy Eauxgqgpgmjq 55#222#222
Chqq @hrthagepgmj nmt pfh Whet &552#222'
Hj`gji Ngvh` Eqqhpq Tq* 70#098#4>1#222
Yh ygcc eqqxkh pfep cgedgcgpghq ej` gjphthqp hvrhjqh ygcc thkegj pfh qekh* Fmyh~ht# enpht yh fe~h
`hphtkgjh` mxt ch~hc mn ngjejagji# yh ygcc jhh` pm th~gqh pfhqh ekmxjpq* Qm nmt pfep rxtrmqh yh ygcc
ngtqp aecaxceph pfh ymtlgji aergpec*
Ymtlgji Aergpec?
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Aeqf Tq*>#222#222 52( mn QechqEaamxjpq Thahg~edch 0#422#222 9( mn QechqGj~hjpmtw 7548222 58*42( mn QechqPmpec axtthjp Eqqhp 57#148#222Eaamxjpq Rewedch 7#>22#222 59( mn Qechq
Pmpec Axtthjp Cgedgcgpghq 7#>22#222
Ymtlgji aergpec ; A*E + A*C;57#148#2227#>22#222 ; 7#948#222
Rtmohap Amqp
Retpgaxcet Ekmxjp gj Tq*Amqp mn jhy Keafgjhtw 5#522#222
Thqhetaf . @h~hcmrkhjp Amqp 622#222
Gj~hjpmtw Amqp 4>#698#222
Thuxgth` Ymtlgji Aergpec 7#948#222
Pmpec Amqp mn Rtmohap 16#822#222
Pm ngjejah pfh jhy rtm`xap mxt Amkrejw gq gqqxgji jhy qfeth* Pfh axtthjp ketlhp rtgah rht
qfeth gq 5572* Yh ygcc gqqxh pfh qfeth ep axtthjp Ketlhp Rtgah*
Qm ngjejah pfep rtmohap yh ygcc gqqxh qfethq ep pfh rtgah mn Tq*5572 rht qfeth*
Aecaxcepgmj mn jm* mn qfethq gqqxh` ? pmpec rtmohap amqp- Rtgah rht qfeth; 16#822#222-5572;14181
qm yh ygcc gqqxh 14181 qfethq pm ngjejah mxt rtmohap
Dx`ihph` Decejah Qfhhp
HUXGPW EJ@ CGEDGCGPGHQ EkmxjpQfeth Aergpec ej` Thqht~hq &gj Tq*'
Expfmtgzh` aergpec98#222#222 &4229? 98#222#222' mt`gjetw qfethq mn Tq* 52 heaf
982#222#222
Gqqxh`# qxdqatgdh` ej` reg` xr aergpec&081#07>#222,141812' 081#657#812
Qfeth rthkgxk &407#849#222 , 16#59>#092' 469#921#092
Ihjhtec thqht~h 462#222#222
Eaaxkxceph` rtmngp 1#521#110#147
0#540#689#147
Jmj+Axtthjp Cgedgcgpghq
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Cmji phtk ngjejahq 8#517#698#222
@hnhtth` pevepgmj 5#157#111#222
Thpgthkhjp dhjhngpq 185#7>6#222
Cgedgcgpghq eiegjqp eqqhpq qxdohap pm ngjejah cheqh 599#864#222
>#766#986#222
Axtthjp cgedgcgpghqAxtthjp rmtpgmj mn?Cgedgcgpghq eiegjqp eqqhpq qxdohap pm ngjejah cheqh
80#204#222
Qfmtp phtk dmttmygjiqqhaxth` 122#222#222Qfmtp phtk txjjgji ngjejah xj`ht ketlxr ettejihkhjpqqhaxth` 5#740#469#222Axqpmkht qhaxtgpw `hrmqgpqgjphthqp nthh 549#660#222Pte`h ej` mpfht rewedchq 4#976#568#222Gjphthqp ej` ketlxr eaatxh` 524#591#222
8#12>#895#222
5>#042#56>#147
EQQHPQ Ekmxjp &Gj Tq*'Pejigdch ngvh` eqqhpq
Rtmrhtpw# rcejp ej` huxgrkhjp 1#521#110#147
Aergpec ymtlgjrtmithqq 5#164#025#222
0#068#918#147
Gjpejigdch eqqhpq 07#900#222Cmji phtk cmejq ej` e`~ejahq 76#800#222Cmji phtk qhaxtgpw `hrmqgpq 8#21>#222Gj~hqpkhjp >#299#940#222
Axtthjp Eqqhpq
Qpmthq ej` qrethq 620#>09#222
Qpmal gj pte`h 4#079#>76#222Pte`h `hdpq 0>5#251#222
Axtthjp rmtpgmj mn cmji phtk cmejq ej` e`~ejahq 4>#>58#222E`~ejahq# `hrmqgpq# rthrewkhjpq ej` mpfht thahg~edchq 5#066#521#222
Aeqf ej` dejl decejahq 048#149#222
8#921#021#222
5>#042#56>#147
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Qxdkgpph` dw?
_gcch Fxke
Qxkhte Lejyec
Tedge Kejzmmt
Ueket Eddeq Qfef
_mfegd Feqqej
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Gj~hjpmtw @hretpkhjp
Tejlq . Thqrmjqgdgcgpghq?
Tedge Kejzmmt &Rtm`xapgmj @hrp* amjpeapmt'Ihppgji gjnmtkepgmj ntmk rtm`xapgmj `hretpkhjp edmxp `hqgth` tey kephtgec#
uxejpgpw# uxecgpw# rtgagji ej` pgkh rhtgm` ygpfgj yfgaf pm kelh gj~hjpmtw e~egcedch
nmt rtm`xapgmj*
Ueket Eddeq Qfef &Qxrrcght amjpeapmt'
Ig~gji mt`htq pm pfh hvphtjec qxrrcghtq nmt mdpegjgji thuxgth` kephtgec eaamt`gji pm
pfh qrhagngaepgmjq thiet`gji uxejpgpw# uxecgpw# rtgah# amkkgqqgmj# che` pgkh#
cmigqpgaq cme`gji ej` xjcme`gji phtkq*
_mfegd Feqqej &Ngjejah @hrpp* amjpeapmt'
Qxdkgppgji pfh thahgrpq ej` ~mxafhtq pm pfh ngjejah `hretpkhjp# ~htgnwgji pfh
ptejqeapgmjq ej` ihppgji aeqf ntmk ngjejah `hretpkhjp gj mt`ht pm kelh rewkhjpq
&pftmxif qxrrcght amjpeapmt' pm hvphtjec qxrrcghtq ej` khhpgji mpfht hvrhj`gpxthq*
Qxkegte Lejyec &Rfwqgaec gjqrhapmt'
Rfwqgaeccw lhhrq pfh afhal ej` decejah mn gjamkgji ej` mxpimgji qpmal ecmji ygpf`hphtkgjgji pfh uxejpgpw ej` uxecgpw mdpegjh` ej` rhtnmtkq m~htecc gjqrhapgmj
thqrmjqgdgcgpghq*
_gcch Fxke &Aet` Kegjpegjht'
Kejeih gj~hjpmtw aet` qwqphk thiet`gji gjamkgji ej` mxpimgji mn gj~hjpmtw ej`
rtm~g`gji gjnmtkepgmj pm rtm`xapgmj `hretpkhjp mn xqh` ej` xjxqh` gj~hjpmtw*
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Qptephiga Mdohapg~hq
Ntmk e ngjejagec rhtqrhapg~h# gj~hjpmtw amjptmc gq jm qkecc keppht*Mnphjpgkhq#gj~hjpmtw
gq pfh cetihqp eqqhp gphk mj e kejxneapxthtq mt `gqptgdxpmtq decejah qfhhp* Eq e thqxcp#pfhth gq e
cmp mn hkrfeqgq mj rtmrht gj~hjpmtw kejeihkhjp* Pfh hnnhapg~hjhqq mn gj~hjpmtw amjptmc gq
`gthapcw kheqxtedch dw fmy qxaahqqnxc e amkrejw gq gj rtm~g`gji fgif ch~hcq mn axqpmkht
qht~gah# cmy gj~hjpmtw gj~hqpkhjp# kevgkxk pftmxifrxp ej` cmy amqpq* Ahtpegjcw#ej ethe yfhth
kejeihkhjp qfmxc` errcw e rfgcmqmrfw mn eiithqqg~h gkrtm~hkhjpq*
5* Mdpegj axqpmkht qepgqneapgmj ej` ptw pm eafgh~h qgv qgike*
4* Kegjpegj e`huxeph ch~hc mn Gj~hjpmtw ygpfmxp hvahqqg~h mt m~ht qxrrcw gj mt`ht pm th`xah
gj~hqpkhjp gj Gj~hjpmtw*
1* Ihp kevgkxk hnngaghjaw*
0*Th`xah amqp dw rtmrht afhal ej` decejah mj Gj~hjpmtw*
8* Pgkhcw e~egcedgcgpw mn kephtgecq*
>* Hnngaghjp Qxrrcght jhpymtl*
9*Rtm~g`h qpmteih neagcgpghq*
6*Rfwqgaec gjqrhapgmj pm lhhr thamt`q ej` hjqxth uxecgpw qpej`et`q*
7*Xqgji amqp ncmy khpfm`q pm h~ecxeph Gj~hjpmtw*
52* HMU*
55* ^htgnwji pfh ptejqeapgmjq ygpf ngjejah `hretpkhjp pm rtm~g`h ptxh ej` negt ~ghy edmxp
ngjejagec rmqgpgmj mn mtiejgzepgmj*
54* Ptw pm axp `myj pfh jmtkec cmqqhq mn mtiejgzepgmjq dw e~mg`gji pfhnp ej` mpfht kec rteapgahq*
51* Thqrmjqgdch nmt ecc @hretpkhjp rmcgaghq ej` rtmah`xthq# ej` xcpgkeph errtm~ec ej` ngjejagecoxqpgngaepgmj mn qgph gj~hjpmtw ytgph+mnnq* Hjnmtahq ej` gq thqrmjqgdch nmt qgph rmcgaghq ej`rtmah`xthq thceph` pm gj~hjpmtw amjptmc ej` amkrcgejah*
50* Che`q pfh `h~hcmrkhjp ej` gkrchkhjpepgmj mn qptephighq# rtmahqqhq# pmmcq# ej` qwqphkthuxgthkhjpq pm gkrtm~h pfh hnngaghjaw# uxecgpw# ej` hnnhapg~hjhqq nmt Qxrrcw Afegj ej` QgphGj~hjpmtw Amjptmc Rtmahqqhq*
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58* Kejeih Gj~hjpmtw Amjptmc itmxr# che` pfh `h~hcmrkhjp# gkrchkhjpepgmj# amjpgjxmxqgkrtm~hkhjp mn gj~hjpmtw kejeihkhjp ej` amjptmc# ej` th`xah qmxtahq mn ljmyj ej` xjljmyjcmqq*
Gj~hjpmtw Amjptmc Qwqphkq?
Amjpgjxmxq qwqphk &ngvh`+mt`ht+uxejpgpw'
Amjqpejp ekmxjp mt`hth` yfhj gj~hjpmtw `hacgjhq pm rth`hphtkgjh` ch~hc
Rhtgm`ga qwqphk &ngvh`+pgkh+rhtgm`'
Mt`ht rceah` nmt ~etgedch ekmxjp enpht ngvh` reqqeih mn pgkh
Gj~hjpmtw Amjptmc Phafjguxhq?
5* Hamjmkga rxtafeqh mt`ht uxejpgpw &Fmy kxaf pm mt`ht'4* Thmt`ht ch~hc &yfhj pm mt`ht'1* Kgjgkxk gj~hjpmtw mt qenhpw qpmal*
Hamjmkga Rxtafeqh Mt`ht Uxejpgpghq? Gj mt`ht pm amjptmc gj~hjpmtw e `hagqgmj km`hc feq dhhj`h~hcmrh` pm `hphtkgjh pfh mrpgkxk uxejpgpw mn kephtgecq pm dh rxtafeqh` mj heaf rxtafeqhmt`ht* Pfh km`hc `hphtkgjhq pfh mrpgkxk ymtlgji qpmal ch~hc pm dh kegjpegjh`* Heaf pgkh erxtafeqh mt`ht gq rceah`# pfh amkrejw gjaxtq ahtpegj amqpq*
HMU;4@Q - F
;4482222269 -5>
;8450 xjgpq
Ejjxec @hkej` &@' ;4822222
Mt`htgji amqp &Q' ;69
Aettwgji Amqp &F' ;5>
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Amqp mn Mt`htgji?
+ Rthretgji rxtafeqh mt rtm`xapgmj mt`htq# thahg~gji ej` rthretgji ej` rtmahqqgji thceph`
`maxkhjpq*
+ Gjathkhjpec amqpq mn rxtafeqgji mt ptejqrmtpepgmj nmt nthuxhjp mt`htq &Rxtafeqh gj qkecc cmpq gq
mnphj amqpcght ej` ptejqrmtpepgmj amqpq ecqm gjatheqh'
+ Mxp mn rmalhp amqpq mn rmqpeih# phchrfmjhq# phchitekq# amqp mn qpepgmjhtw# pte~hcgji hpa*
+ Hvpte amqpq mn jxkhtmxq qkecc rtm`xapgmj txjq# m~htpgkh# qhpxrq# ptegjgji hpa* Gj e``gpgmj+ ngvh`
amqpq gj nmtk mn qecetghq# yeihq mn hkrcmwhhq amjjhaph` ygpf pfgq ymtl gj rxtafeqgji# thahg~gji#
gjqrhapgmj ej` Kephtgec fej`cgji @hretpkhjpq*
Amqpq mn Aettwgji?
+ Gjphthqp mj Gj~hqpkhjp*
+ Cmqqhq ntmk edqmchqahjah ej` `hphtgmtepgmj# qrmgceih*
+ Qpmteih+qreah amqpq# gjacx`gji Thjp# Tephq# Pevhq# Hchaptgagpw# hpaq*
+ Gjqxtejah# gj e``gpgmj+ ngvh` amqpq gj nmtk mn qecetghq# yeihq hpa mn hkrcmwhhq amjjhaph` ygpf
pfgq ymtl gj qpmthq ej` Kephtgec fej`cgji @hretpkhjpq*
Thmt`ht Ch~hc?
Che` pgkh gq pfh pgkh gjpht~ec dhpyhhj rceagji ej mt`ht ej` thahg~gji `hcg~htw* Gn pfh che` pgkh
ej` pfh uxejpgpw mn `hkej` `xtgji che` pgkh eth ljmyj ygpf ahtpegjgjpw pfh thamt`ht rmgjp kew
dh `hphtkgjh`*
TMR ;` CP
TMR ;48 9
TMR ;598
@hkej` teph &`' ;48
Che` Pgkh &CP' ;9
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Kgjgkxk Gj~hjpmtw mt Qenhpw Qpmal?
Gj rteapgah# yh qhc`mk amkh eatmqq qxaf e qgpxepgmj ej` `hkej` aejjmp dh nmthaeqp
eaaxtephcw* Eapxeccw pfh `hkej` kew ncxapxeph ntmk rhtgm` pm rhtgm`* Gn# pfhthnmth pfh xqeih rht
yhhl ep ejwpgkh imhq dhwmj` ngvh` jm*mn xjgpq rht yhhl# pfh amkrejw ygcc dh mxp mn qpmal nmt
qmkhpgkh* Fhjah etgqh pfh jhh` nmt rtm~g`gji nmt qmkh qenhpw qpmal# g*h* qmkh kgjgkxk mt
dxnnht eq gj~hjpmtw eq e axqfgmj eiegjqp qxaf qpmal mxpq* Pfh thamt`ht rmgjp gq gjpht+thceph` ygpf
pfh qenhpw qpmalq dhaexqh eq pfh thamt`ht rmgjp gq km~h` xryet`q# pfh ekmxjp mn pfh axqfgmj gq
gjatheqh`* Pfxq pfh thamt`ht rmgjp gq pfh thqxcpejp mn pfh `hkej` `xtgji che`+pgkh rcxq qenhpw
qpmal* Dw gjatheqgji pfh qenhpw eccmyejah pfh thamt`ht rmgjp gq gjatheqh` dw pfh qekh ekmxjp* Gp
qfmxc` dh jmph` pfep pfh hamjmkga mt`ht uxejpgpw `mhq jmp amkh gjpm pfh rgapxth ej` gq
gj`hrhj`hjp mn qenhpw qpmal ejecwqgq*
DGJ Aet` fmc`ht &_gcch Fxke'
e'
Ngjejah
amjpeap
mt
Rtm`xap
gmj
Amjpeap
mt
Qxrrcght
amjpeap
mt
Rfwqgaec
Gjqrhapmt
DGJ Aet`
Fmc`ht
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Thuxgthkhjpq nmt hnnhapg~h Gj~hjpmtw Kejeihkhjp
Gj~hjpmtw eth e ~gpec retp mn dxqgjhqq* Jmp mjcw eth pfhw jhahqqetw nmt mrhtepgmjq dxp pfhw
ecqm amjptgdxph pmyet`q axqpmkhtq qepgqneapgmj* Pm ihp e qhjqh mn qgijgngaejah mn Gj~hjpmtghq cmml
pfep ~htw cetih ngtkq fe~h pthkhj`mxq ekmxjpq mn Gj~hjpmtghq ej` gp ~etghq yg`hcw ngtk dw ngtk*
Mjh kmqpcw xqh` kheqxth mn kejeihtgec rhtnmtkejah thcephq pm pfh Thpxtj mj Gj~hjpmtw
&TMG'#yfgaf gq pfh rtmngp enpht pev `g~g`h` dw pmpec eqqhpq*
Kejeihkhjp feq pym deqga nxjapgmjq amjahtjgji Gj~hjpmtw* Mjh gq pm hqpedcgqf e qwqphk mn
lhhrgji pteal mn gphkq gj Gj~hjpmtw ej` mpfht gq pm kelh `hagqgmjq edmxp fmy kxaf Gj~hjpmtw gq
thuxgth` ej` yfep gq pfh kmqp qxgpedch pgkh pm rceah e thmt`ht ngmt jhy Gj~hjpmtw gj yfgaf
uxejpgpw mn Gj~hjpmtw gq mn xpkmqp gkrmtpejah* Pm dh hnnhapg~h#kekeihkhjp kxqp fe~h pfh
nmccmygji?
5*E qwqphk pm lhhr pteal mn Gj~hjpmtw mj fej` ej` mj mt`ht*
4*E thcgedch nmthaeqp mn `hkej` pfep gjacx`hq ej gj`gaepgmj mn rmqqgdch nmthaeqp httmt*
1*Ljmych`i mn che` pgkh ej` che` pgkh ~etgedgcgpw*
0*Theqmjedch hqpgkephq mn Gj~hjpmtw fmc`gji amqp# Mt`htgji amqp ej` deal mt`ht mt qfmtpeih amqp*
8*E aceqqgngaepgmj qwqphk nmt Gj~hjpmtw gphkq*
Gj~hjpmtw Nxjapgmjq
Gj mt`ht pm xj`htqpej` pfh gkrmtpejah mn Gj~hjpmtghq# chpq fe~h icejah mj nxjapgmj mn Gj~hjpmtghq
5*Pm khhp ejpgagreph` axqpmkht `hkej`*
4*Pm qkmmpf rtm`xapgmj thuxgthkhjp*
1*Pm `hamxrch mrhtepgmjq
0*Pm rtmphap eiegjqp qpmal mxp*
8*Pm pelh e`~ejpeih mn mt`ht awach*
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>*Pm fh`ih eiegjqp rtgah gjatheqh*
9*Pm rhtkgp mrhtepgmjq*
Aceqqgngaepgmj Qwqphk
Ej gkrmtpejp eqrhap mn Gj~hjpmtw kejeihkhjp gq pfep pfh gphkq fmc`q gj Gj~hjpmtw eth jmp
mn huxec gkrmtpejah gj pfh phtkq mn `mccet gj~hqph`# rtmngp rmphjpgec# qech mt xqeih ~mcxkh mt
qpmal mxp rhjecpghq* Gp ymxc` dh xjthecgqpga pm `h~mph huxec epphjpgmj pm heaf mn pfhqh gphkq cglh
Mtejihq rthqht~h` gj amc` qpmteih# aetdmjeph` kephtgec# `ghp kephtgec ej` mpfht `hqgth` kephtgec*
Gjqphe`# e kmth theqmjedch errtmeaf gq dhgji xqh` dw JHQPCH @ghp Mtejih pm eccmaeph amjptmc
hnnmtpq eaamt`gji pm pfh thcepg~h gkrmtpejah mn pfh ~etgmxq gphkq gj Gj~hjpmtw*
Fhth# E+D+A errtmeaf aceqqgnghq gj~hjpmtw gphkq eaamt`gji pm qmkh kheqxthq mn Gkrmtpejah
xqxeccw ejjxec `mccet ~ecxh &g*h***`mccet ~ecxh rht xjgp kxcpgrcgh` dw ejjxec xqeih teph'#ej` pfhj
eccmaephq amjptmc hnnmtpq eaamt`gjicw* Pwrgaeccw# pfthh aceqqhq mn gphkq eth xqh`? E &~htw
gkrmtpejp' #D#& km`htephcw gkrmtpejp'# ej` A &cheqp gkrmtpejp'*Fmyh~ht# qmkh mpfht aephimtghq
fe~h dhhj xqh` dhqg`h pfhqh eq khjpgmjh` edm~h* Ygpf pfh pfthh aceqqhq mn gphkq# E gphkq
ihjhteccw eaamxjp nmt edmxp 52 pm 42 rhtahjp mn pfh jxkdht mn gphkq gj gj~hjpmtw dxp edmxp >2 pm
92 rhtahjp mn pfh ejjxec `mccet ~ecxh**Ep pfh mpfht hj` mn pfh qaech# A gphkq yfgaf eth rthqht~gji
kephtgecq kgifp eaamxjp nmt edmxp 82 pm >2 rhtahjp mn pfh jxkdht mn pfh gphkq dxp mjcw edmxp 52pm 58 rhtahjp mn pfh `mccet ~ecxh mn ej gj~hjpmtw*
Pfh ejjxec `mccet ~ecxh mn pfh gphkq thuxgth` gj pfh rtm`xapgmj rtmahqq mn pfh JHQPCH @ghp
Mtejih feq dhhj aecaxceph` deqh` mj ejjxec `hkej` ej` xjgp amqp* Pfh ejjxec `mccet ~ecxhq yhth
pfhj ettewh` ntmk fgifhqp pm pfh cmyhqp pm qgkrcgnw aceqqgngaepgmj mn gphkq*
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Gphk Jekh Ejjxec @hkej` Xjgp amqp ;Ejjxec `mccet ~ecxh Aceqqgngaepgmj
Aetdmjeph` `tgjl 522#222 5*82 582222 A
Eqretpekh 1722#222 5*48 0698222 E
Jepxtec Nce~mxtq 5722#222 4*02 08>2222 E
Nthqf Mtejihq 522#222 5*2 522#222 A
* Rfmqrfmtga Eag` 4822#222 5*48 1548222 D
Agptga Eag`q 122#222 2*42 >2222 A
Qecp 482222 2*18 69822 A
Gj~hjpmtw TepgmqCguxg`gpw mn Gj~hjpmtw
Pfh ejecwqgq mn pfh cguxg`gpw mn pfh gj~hjpmtghq feq dhhj errtmeafh` gj e kejjht
qgkgcet pm pfep pelhj pm ejecwzh pfh cguxg`gpw mn eaamxjp thahg~edchq* Mjh
amkrxpepgmj `hphtkgjhq pfh jxkdht mn`ewq qechq gj gj~hjpmtw ep pfh hj` mn pfheaamxjpgji rhtgm`# ejmpfht amkrxpepgmj `hphtkgjhq pfh gj~hjpmtw pxtjm~ht gj pgkhq
rht whet# ej` pfgt` `hphtkgjhq pfh gj~hjpmtw pxtjm~ht gj `ewq*
@ewq Qechq gj Gj~hjpmtw
Pfh jxkdht mn`ewq qechq gj gj~hjpmtw tepgm thcephq pfh ekmxjp mn pfh hj`gjigj~hjpmtw pm pfh e~hteih `egcw amqp mn imm`q qmc`* Ecc mn pfh gj~hjpmtw eaamxjpq
fe~h dhhj gjacx`h` gj pfh amkrxpepgmj* Pfh amkrxpepgmj ig~hq ej gj`gaepgmj mn pfh
chjipf mn pgkh pfep gp ygcc pelh pm xqh xr gj~hjpmtw pftmxif qechq*
Amkrxpepgmj mn pfh @ewq qechq gj Gj~hjpmtw gq eq nmccmyq?@ewq qechq gj Gj~hjpmtw; Hj`gji Gj~hjpmtw -Amqp mn Imm`q qmc`1>8
;822222 -12862222 1>8
;>2 `ewq
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Gj~hjpmtw Pxtjm~ht
Gj~hjpmtw pxtjm~ht gj`gaephq pfh cguxg`gpw mn pfh gj~hjpmtw* Pfgq amkrxpepgmj gq
qgkgcet pm pfh eaamxjp thahg~edch pxtjm~ht amkrxpepgmj*
Pfh gj~hjpmtw pxtjm~ht gq eq nmccmyq?
Gj~hjpmtw Pxtjm~ht;Amqp mn Imm`q Qmc` -E~hteih gj~hjpmtw
;12862222 -822222
; >5*5> Pgkhq rht whet*
E~hteih Gj~hjpmtw ;Dhigjjgji Gj~hjpmtw ,hj`gji Gj~hjpmtw -4
; 2 ,822222 -4;822222 -4
;482222*
Gj~hjpmtw pxtjm~ht gj @ewq
Gj~hjpmtw pxtjm~ht ngixth aej dh hvrthqqh` gj jxkdht mn `ewq gjqphe` mn pgkhq rht
whet* Pfgq gq amkretedch pm pfh amkrxpepgmj pfep hvrthqqh` eaamxjpq thahg~edch
pxtjm~ht gj `ewq*
Amkrxpepgmj mn gj~hjpmtw pxtjm~ht gj `ewq gq eq nmccmyq?
Gj~hjpmtw Pxtjm~ht gj @ewq; E~hteih Gj~hjpmtw -Amqp mn Imm`q Qmc` 1>8
;482222 -12862222 1>8
;1 @ewq
Mrhtepgji awach
Pfh mrhtepgmj awach thrthqhjpq pfh rhtgm` mn pgkh hcerqgji dhpyhhj pfh eauxgqgpgmj
mn imm`q ej` pfh ngjec aeqf thecgzepgmj ntmk qechq ej` qxdqhuxhjp amcchapgmjq* Ej
errtmvgkepgmj mn pfh Mrhtepgji awach nmt JHQPCH @ghp Mtejih feq dhhj
`hphtkgjh` ntmk thahg~edchq cguxg`gpw ngixth ej` pfh gj~hjpmtw cguxg`gpw ngixth*
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Amkrxpepgmj mn pfh Mrhtepgji awach gq eq nmccmyq?
Mrhtepgji Awach ;Eaamxjp Thahg~edch ,Gj~hjpmtw Pxtjm~ht
pxtjm~ht gj `ewq gj `ewq
; 08 `ewq ,>5*5> `ewq
;52>*5> `ewq
Ncmy Afetp Nmt Rxtafeqgji Thahg~gji#Thamt`gji#Rewgji Nmt Gj~hjpmtw*
Nmt Eaamxjp
Jxkdht
Gqqxh Rxtafeqh Mt`ht pm Thpxtj Ealjmych`ihkhjp
Amrw
Qfgr Kephtgec ej` Qhj` gj~mgah
Thahg~h gj~mgah nmt gjqrhapgmj
Gqqxh Thahg~gji Thrmtp Nmt Rewkhjp
RxtafeqhThuxgqgpgmj Eaamxjp@hretpkhjp
Rxtafeqh
@hretpkhjp
^hj`ht
Thahg~gji
@hretpkhjpDgj Aet`
Rxtafeqh
@hretpkhjp
Ptheqxth
Eaamxjp@hretpkhjp
^hj`ht
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Gj~hjpmtw Amjptmc Amxjpgji Qwqphk
JHQPCH @ghp Mtejih Eaamxjpejpq xpgcgzh` Rhtrhpxec Gj~hjpmtw Qwqphk &ecqm jekh eq
amjpgjxec qwqphk ' lhhrq pfh ptealq mn thkm~ec ntmk Gj~hjpmtw mj e amjpgjxmxq deqgq# qm pfh
qwqphk aej rtm~g`h gjnmtkepgmj mj pfh axtthjp ch~hc mn Gj~hjpmtw nmt heaf gjith`ghjp thuxgth` gj
pfh rtm`xapgmj mn @ghp Mtejih cglh nthqf Mtejihq #Aetdmjepgji kephtgec# `ghp kephtgec ej` mpfht
rthqht~gji thuxgqgphq* Yfhj pfh ekmxjp mj fej` theafhq e rth`hphtk
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