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INDEXRegion States Coverd Location
Bangalore
BangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangalore
Karnataka BangaloreHubliHubliMangaloreMangaloreMangaloreAnathaPurBelgaumShimogaMysore
Chennai
ChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennai
Tamil Nadu ChennaiCoimbatoreCoimbatoreCoimbatoreCoimbatoreCoimbatoreSalem
Chennai
MaduraiTrichyTrichy
Pondicherry PondicherryPondicherry
CochinCochinCochinCochin
Kerala CochinTrivandrumTrivandrumCalicutCalicut
Andaman & Nicobar Andaman & Nicobar
Delhi
DelhiDelhi Delhi Delhi Delhi Delhi Delhi
Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi DelhiDelhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi
Haryana
GurgaonGurgaon
Delhi
Haryana FaridabadKarnalHisar
LucknowLucknowLucknowLucknowLucknowLucknowLucknowLucknowNoida
Uttar Pradesh MeerutVaranasiVaranasiKanpurAllahabadAligarhBareillyBareillyGorakhpurMuzaffar NagarSaharanpurGhaziabad
ChandigarhChandigarh
Punjab ChandigarhChandigarhLudhianaJalandharAmritsar
Rajastan JaipurJaipurJaipurJodhpurKotaUdaipur
DehradunUttarakhand Dehradun
Nainital / HaldwaniHaldwaniAlmora
IndoreIndoreIndore
Delhi
Madhya Pradesh IndoreIndoreBhopalBhopalGwalior
ShimlaHimachal Pradesh
Jammu & Kashmir JammuSrinagar
Hyderabad
HyderabadHyderabadHyderabadHyderabadHyderabadHyderabadHyderabadHyderabadSecunderabad
Andra Pradesh SecunderabadSecunderabadVIZAG(VisakhapatnamVizag(Visakhapatnam)VishakpatanamVishakpatanamVishakpatanamVijayawadaRajmundry
JamshedpurJamshedpur
Jamshedpur JamshedpurJamshedpur
Kolkata
Kolkata Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
West BengalKolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
KolkataKolkataKolkataKolkataKolkata
Siliguri DurgapurPuruliaKharagpur
Raipur
RaipurBilaspur
Guwahati
Guwahati
Chhattisgarh
Kolkata
AssamGuwahati
GuwahatiGuwahati
Bhubaneswar
Bhubaneswar
OrissaBhubaneswar
BhubaneswarBhubaneswar
Cuttack
BerhampurBerhampurRourkela
Patna
BiharPatna
PatnaPatnaGayaKatihar(Bihar)
TripuraAgartala
SikkimGangtok
Kolkata
ManipurManipur
Jharkhand RanchiRanchi
MumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbai
Maharashtra MumbaiMumbai Mumbai
MumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiNavi MumbaiThaneThane
Pune
Pune
Pune
Pune
Pune
Pune
Pune
Pune
Pune
Sangli
Sangli
Nasik
Nasik
Nasik
Nasik
Pune Maharashtra AurangabadAurangabad
Kolhapur
KolhapurNagpurNagpurJalgaonAKOLA
GoaGoa
GOA GoaGoa
Gujrat Bhavnagar
Ahmedabad
AhmedabadAhmedabadAhmedabadAhmedabadAhmedabadAhmedabadAhmedabadSurat
Gujrat SuratSuratBaroda (Vadodara)Baroda (Vadodara)VapiRajkotRajkotNavsariJamnagar
DATE-11-07-11Call Assigning Status WSP Name
Warranty & MA Info ServicesWarranty & MA Frontier Business Systems (P) Ltd.Warranty & MA WYSETEK Systems Technologies Pvt.Ltd.Warranty Calls Only New Wave Computing Pvt. Ltd.Warranty Calls Only PENTAGON SYSTEM & SERVICES PVT LTDWarranty Calls Only Appnomic Systems Private LimitedWarranty Calls Only Wipro Infotech LtdWarranty Calls Only Binary Systems Pvt. Ltd.,Warranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Systech Services Warranty Calls Only Team ComputersWarranty Calls Only ORIENT TECHNOLOGIES PVT LTDWarranty Calls Only HCL Infosystems LtdWarranty & MA Info ServicesWarranty Calls Only Redington India LimitedWarranty & MA Info ServicesWarranty Calls Only Frontier Business Systems (P) Ltd.Warranty Calls Only Binary SystemsWarranty & MA Info ServicesWarranty & MA Info ServicesWarranty & MA Info ServicesWarranty & MA Info Services
Warranty & MA Info servicesWarranty & MA Frontier Business Systems (P) LtdWarranty Calls Only ACCEL ICIM Systems & Servies Ltd.Warranty Calls Only CMS Info SytemsWarranty Calls Only New Wave Computing Pvt. Ltd.Warranty Calls Only Wipro InfotechWarranty Calls Only Pentagon Systems and Services LtdWarranty Calls Only Fourth DimensionWarranty Calls Only Precision Infomatic (M) Pvt. LtdWarranty Calls Only Team computersWarranty Calls Only ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITEDWarranty Calls Only GALAXY OFFICE AUTOMATION PVT LTDWarranty Calls Only SBA Info Solutions Private LtdWarranty Calls Only UNIQUE TECHNOLOGIESWarranty Calls Only VECTRA SYSTEMS AND SOLUTIONS PVT LTDWarranty Calls OnlyWarranty Calls Only FOCUS COMPUTERS PVT LTDWarranty Calls Only SGS ELECTRONICSWarranty Calls Only HCL Infosystems Ltd
Warranty & MA Info SericesWarranty Calls Only Redington India LimitedWarranty Calls Only Vashini Business MachinesWarranty Calls Only SalemWarranty Calls Only Aeon Systems India Private LimitedWarranty Calls Only
OX TRADING & SYSTEMS PVT LTD
TECHMAC INNOVATORS
Warranty Calls Only Vectra Computer SolutionWarranty Calls Only Info servicesWarranty Calls Only Redington India Limited
Warranty Calls Only Info servicesWarranty Calls Only Redington India Limited
Warranty & MA Info servicesWarranty Calls Only ACCEL ICIM Systems & Services Ltd,Warranty Calls Only FRONTIER BUSINESS SYSTEMSWarranty Calls OnlyWarranty Calls Only HCL Infosystems Ltd
Warranty & MA Info ServicesWarranty Calls Only KeltronWarranty & MA Info ServicesWarranty Calls Only Redington India Limited
Warranty Calls Only K Tech Marketing
Warranty & MA M.S Compserve Pvt. Ltd.Warranty & MA Cache TechnologiesWarranty Calls Only Comhard Technics(I)Pvt. LtdWarranty Calls Only CMS Info SytemsWarranty Calls Only CCS Computers Pvt LtdWarranty Calls Only Iris Computers LtdWarranty Calls Only HBS Systems Pvt. Ltd.Warranty Calls Only PC Solutions P Ltd.Warranty Calls Only Direxxions Technologies Pvt LtdWarranty Calls Only Targus Technologies Warranty Calls Only Team Computers Pvt. Ltd.Warranty Calls Only Techpark India Pvt. Ltd.Warranty Calls Only Unique Infoways Pvt LtdWarranty Calls Only Wipro Infotech. Warranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Icon Marketing Pvt LtdWarranty Calls Only Mayank's IT Solutions Pvt. LtdWarranty Calls Only (Only Reliance CallIntarvo Technologies LimitedWarranty Calls Only COMPUTERS NETWORK AND TELECOM INDIA PVT LTDWarranty Calls Only OMNI INFOWORD PRIVATE LIMITEDWarranty Calls Only SG INFORMATICS (I) PVT. LTDWarranty Calls Only TRICORNIO TECHNOLOGIESWarranty Calls Only ALLIED DIGITAL SERVICES LTDWarranty Calls Only AXIS MARKETINGWarranty Calls Only CORPORATE INFOTECH PVT LTDWarranty Calls Only COUNTDOWN TECH PVT LTDWarranty Calls Only Comnet Vision (India) Pvt LtdWarranty Calls Only HCL Infosystems Ltd
Warranty & MA Info ServicesWarranty Calls Only STERLING INFOWAYS PVT. LTD
COMPU MOBILES
Warranty Calls Only DIGITECH SERVICES PVT LTDWarranty Calls Only Infotech Computers & CommunicationsWarranty Calls Only TMC Infoway
Warranty & MA M.S Compserve Pvt. Ltd.Warranty Calls Only Insight Business Machines Pvt. Ltd.Warranty Calls Only (Only Reliance CallIntarvo Technologies LimitedWarranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Century ComputersWarranty Calls Only RED BROOK I T PVT LTDWarranty Calls Only AXIS MARKETINGWarranty Calls Only HCL Infosystems Ltd
Warranty Calls Only HCL Infosystems Ltd
Warranty Calls Only Perfect Computer NetworkWarranty Calls Only Redington India ltd.Warranty Calls Only RED BROOK I T PVT LTDWarranty Calls Only Redington (India) LimitedWarranty Calls Only AR SOFT SOLUTIONSWarranty Calls Only Cosmic TechnologiesWarranty Calls Only SONARA INFORMATICSWarranty Calls Only Sonara InformaticsWarranty Calls Only Creative ComputersWarranty Calls Only Iconic SystemsWarranty Calls Only Maharaja CommunicationsWarranty Calls Only Pioneer Computers
Warranty & MA Spectra Computech Pvt LtdWarranty Calls Only Redington India LimitedWarranty Calls Only Fore Solutions Pvt LtdWarranty Calls Only HCL Infosystems Ltd
Warranty Calls Only Redington India LimitedWarranty Calls Only Touch Automation Pvt LimitedWarranty Calls Only Vast Computers
Warranty & MA Sequel Infocom Pvt. Ltd.Warranty Calls Only Icon Integrated Services SO & MA Calls OnlyWarranty Calls OnlyWarranty Calls Only CRYSTAL COMPUTERSWarranty Calls Only Shri Vinayak Digiteq
Warranty Calls Only Redington India LimitedWarranty Calls Only NATRAJ ENGINEERING SERVICESWarranty Calls Only CSPL Computers Pvt. Ltd.Warranty Calls Only Comps & KeysWarranty Calls Only Dev Mohini Printers & Suppliers
Warranty & MA WYSETEK SYSTEMS TECHNOLOGISTSWarranty & MA INFO SERVICESWarranty Calls Only Worth TechnologyP. Ltd.
M S Compserve C/o Icon Integrated Services BlueBell Computers
Warranty Calls Only Redington India LimitedWarranty Calls Only Netcom ComputersWarranty Calls Only CMS Info SytemsWarranty Calls Only Latest Information TechnologyWarranty Calls Only Computer Palace
Warranty Calls Only ELINE
Warranty Calls Only Digitech SystemsWarranty Calls Only Sheikh Enterprises
Warranty & MA Info ServicesWarranty & MA Frontier Business Systems Warranty Calls Only NEWWAVE COMPUTING PVT LTDWarranty Calls Only CMS Info SytemsWarranty Calls Only Silicon SystemsWarranty Calls Only Wipro InfotechWarranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only HCL Infosystems Ltd
Warranty Calls Only Gowra Bits & BytesWarranty Calls Only Abacus Net-commWarranty Calls Only BLUECOM TECHNOLOGIES PVT. LTD.Warranty & MA Info ServicesWarranty Calls Only Innovative InformationWarranty Calls Only Abacus Net-commWarranty Calls Only SILICON BUSINESS SOLUTIONS PVT LTDWarranty Calls Only CA&S SOLUTIONS (P) LIMITEDWarranty & MA Info ServicesWarranty Calls Only VENKAT COMMUNICATIONS
SO & MA TRISITA C/O JUPITER SYSTEMSWarranty & MA Jupiter Software & Systems Pvt LtdWarranty & MA WIZERTECH INFORMATICS PVT LTD
Warranty & MA Kaizen ServicesWarranty & MA Info Services
Warranty & MA Ace Marketing & Services
Warranty & MA Rahul Commerce Pvt. Ltd
Warranty & MA Microsolus Systems & Sotware Pvt Ltd
Warranty & MA COMPUTEK
Warranty & MA Wizer Technologies
Warranty & MA CMS Info Sytems
Warranty & MA Redington India Limited
Warranty & MA Trisita Corporation
Warranty & MA CMC limited
Warranty & MA Wipro Ltd
Warranty & MA Embee Software Pvt. Ltd
Warranty & MA GALAXY OFFICE AUTOMATION PVT LTD Warranty Calls Only Computer ExchangeWarranty Calls Only NETCOM INFOTECH P LTDWarranty Calls Only VISION COMTECHWarranty & MA HCL Infosystems Ltd
Warranty & MA COMPUTEKWarranty Calls Only TECH INTERNATIONAL Warranty Calls Only KATARUKA FORMS & COMPUTERSWarranty Calls Only WIZERTECH INFORMATICS PVT LTD
Warranty & MA Ankur computers
Warranty & MA Wizertech InformaticsPvt.LtdWarranty Calls Only Computer Connection
Warranty Calls Only HUE SERVICES
Warranty & MA Redington India Limited
Warranty & MA BMG INFORMATICS PVT. LTD
Warranty & MA DDE Org Systems LtdWarranty Calls Only WIZERTECH INFORMATICS PVT LTD
Warranty & MA Microsolus Systems & Sotware Pvt Ltd
Warranty & MA Wizer Technologies
Warranty & MA Redington India Limited
Warranty & MA E-square System & TechnologiesWarranty Calls Only DGT SYSTEMS(P)LTD
Warranty & MA Aditya Impex & Technologies
Warranty & MA WIZERTECH INFORMATICS PVT LTDWarranty Calls Only Supreme SystemsWarranty Calls Only Fusion Technologies
Warranty & MA Cygnet Computers Pvt. Ltd.
Warranty & MA Byte Shoppe
Warranty & MA WIZERTECH INFORMATICS PVT LTDWarranty Calls Only Sona Infotechs Pvt.LtdWarranty Calls Only Baba ComputersWarranty Calls Only Super Computers
Warranty & MA CJ Infosys
Warranty & MA Sikkim Software
Warranty & MA Computer Gallery
Warranty Calls Only WIZERTECH INFORMATICS PVT LTDWarranty Calls Only PC Laptop House
Warranty & MA MITSWarranty & MA SVNWarranty & MA WysetecWarranty Calls Only APLWarranty Calls Only CMSWarranty Calls Only GalaxyWarranty Calls Only LaurenWarranty Calls Only Nair BusinessWarranty Calls Only OmnitechWarranty Calls Only Avnet Solutions Pvt LtdWarranty Calls Only OrientWarranty Calls Only PentagonWarranty Calls Only MicroClinicWarranty Calls Only Team ComputersWarranty Calls Only General TechnologiesWarranty Calls Only Swan SolutionsWarranty Calls Only Glodyne Technoserve Ltd.Warranty Calls Only Dynacons Systems & SolutionsWarranty Calls Only Wipro Infotech Ltd.Warranty Calls OnlyWarranty Calls OnlyWarranty Calls Only HTP SYSTEMS PVT. LTD.Warranty Calls Only UNIQUE ENTERPRISESWarranty Calls Only GalaxyWarranty Calls Only PaceWarranty Calls Only HCL Infosystems Ltd
Warranty & MA Maitreyee I.T.ServicesWarranty Calls Only Monarch Technologies (Pune) P Ltd.Warranty Calls Only CMS Info SytemsWarranty Calls Only Ontrack Solutions Pvt. Ltd.Warranty Calls Only Orion EnterprisesWarranty Calls Only Wipro Information TechWarranty Calls Only Cdot systemsWarranty Calls Only GALAXY OFFICE AUTOMATION PVT LTDWarranty Calls Only HCL Infosystems LtdWarranty Calls Only Veetrag ComputersWarranty Calls Only V G ComputersWarranty Calls Only Alphabetics Business Machines SO & MA Calls Only Wysetek Systems Technologies Pvt LtdWarranty Calls Only MINITEK SYSTEMS (INDIA) PVT. LTD.Warranty Calls Only RACCA INFOTECH PVT LTD
CDP INDIA PVT LTD BLUECOM TECHNOLOGIES PVT. LTD.
SO & MA Calls Only MITSPL C/o Expert SolutionsWarranty Calls Only Expert Solutions (I) Pvt. Ltd.SO & MA Calls Only MITSPL C/o Master servicesWarranty Calls Only Master servicesWarranty Calls Only Micron ServicesWarranty Calls Only Tech Pacific India Ltd Warranty Calls Only INDU COMPUTERSSO & MA Calls Only WYSETEK SYSTEMS TECH PVT LTD
Warranty & MA Wysetek System Technologies Pvt LtdWarranty & MA Info ServicesWarranty Calls Only Redington India LimitedWarranty Calls Only Tech Pacific India Ltd (ASP0500)
Warranty Calls Only THAKUR TURNKEY SERVICES PVT LTD.
Warranty & MA SVN Systems TechnologiesWarranty Calls Only Ontrack Solutions Pvt. Ltd.Warranty Calls Only Silvertouch Technologies LtdWarranty Calls Only CMS Info SytemsWarranty Calls Only Orient Technologies Pvt LtdWarranty Calls Only S. Kumar computers Warranty Calls Only GALAXY OFFICE AUTOMATION PVT LTD SO & MA Calls Only SVN Systems C/O Innovative Telecom Warranty Calls Only Innovative Telecom & Softwares Pvt LtdWarranty Calls Only Micro-Hard Computers SO & MA Calls Only SVN Systems C/O AuromaWarranty Calls Only AuromaWarranty Calls Only Innovative telecom & software Pvt. LtdSO & MA Calls Only SVN Systems Tec C/ODelta Systems & PeripheralsWarranty Calls Only Delta Systems & PeripheralsSO & MA Calls Only SVN Systems Tec C/O Microhard ComputersWarranty Calls Only Binary Systems Pvt. Ltd.
Comment
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
COMPUTERS NETWORK AND TELECOM INDIA PVT LTD
Still Not Certified ( Please do not assign calls)
Mouse MRR Calls only
Still Not Certified ( Please do not assign calls)Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Mouse MRR Calls only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
Still Not Certified ( Please do not assign calls)
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
ESP - Onsite / Post warranty calls / MA CallsESP - Onsite / Post warranty calls / MA CallsOnsite callsOnsite callsOnsite callsReliance & TCS - accounts downloaded by Lenovo.suggest to divert calls to aother ASP's other then this two accountsOnsite calls
Onsite callsOnsite callsOnsite callsOnsite callsOnsite callsOnsite callsOnsite CallsOnsite callsOnsite callsOnsite calls
Supporting customers beyond Municipal Limits ( Central Line )Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Assign Both Desktop & TP Calls
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
Supporting customers beyond Municipal Limits ( Harbour Line )
Reliance & TCS - accounts downloaded by Lenovo.suggest to divert calls to aother ASP's other then this two accounts
ESP/WSP/WSA Location Zone CodeName and AddressIBM Regional Offic IBM Bangalore IBM India Private Limited
Subramanya Arcade, Ground Floor12, Bannerghatta RoadBangalore - 29Direct Nos : 080- 40683581/83579/83577/83578
ESP Bangalore RVA0667 Info Services
No.505-07,4th Floor,Oxford houseRustam Bagh Main RoadOld Airport RoadBangalore - 17Board num : 4350505043505006 / 43505005 , Ext : 222,223,224,22Logistics : Ext : 226,227Rajan / Sales : 43505007 , Ext : 220 ,221
External Calls & KK Outlocations calls
Mouse MRR Calls to be addressed to
ASP Bangalore ASB0050 Frontier Business Systems (P) Ltd.No. 3, Wood Street Ashok Nagar Bangalore - 560 025www.frontier.in Phone (Board) 80-44229191 Fax: 80-44229192
ASP Bangalore ASB0490#404, 3RD FLOOR, OXFORD HOUSE,
KODIHALLI, BANGALORE – 560017KarnatakaPh 080-42838727Fax: 42838728
WSP Bangalore ASB0070 New Wave Computing Pvt. Ltd.611,2nd and 3rd Floor, 80 ft Road,6th Block, KoramangalaBangalore- 560 034Ph (080)25504607/5110 5694
LTD
RD
Fax (080)2990592WSP Bangalore ASB1890 PENTAGON SYSTEM & SERVICES PVT LTD
#431, 1st Floor, 8th Main Road4th Block, KoramangalaBangalore-560034Ph : 25635323/25635220
WSP Bangalore ASB0110 Appnomic Systems Private Limited201, 2nd Floor, 'Touchdown'No. 1 & 2 HAL Industrial Area,Bangalore - 560 037.Mob No 9900593047+9180 4011 3156
WSP Bangalore ASB0130 Wipro Infotech LtdN. 30, "Divyashree", mission road1st Main, S. R. NagarBangalore - 560 027Ph: (080) 22241730/22275593Toll Free No -18003455678
WSP Bangalore ASB0210 Binary Systems Pvt. Ltd.,19-D, Imperial Court,1st Floor,Cunningham RoadBangalore - 560052Ph (080) 22256905, 22266610 / 22264444Fax (080) 2204070
WSP Bangalore ASB0470 Galaxy Office Automation Pvt. LtdNo.1025/C, 17th ‘D’ Cross,
Tel +91 080 32404601
Ph No 9845961847
WSP Bangalore ASB0480 Systech ServicesNo.1524, South End B Road, 9th Block, Jayanagar, Bangalore - 560069KarnatakaBoard number - (080) 40919292Ph 9845909911Fax 41209914
WSP Bangalore ASB0510 Team ComputersNo.1117, 13th cross road,indira nagar,2nd stageBANGALORE – 560038.Ph No:+91-80- 40151818Fax no -080-40151802
WSP Bangalore ASB1951 ORIENT TECHNOLOGIES PVT LTDNo.6/4, 1st Floor,
Indiranagar 2nd Stage, Bangalore-560 038,
Fax +91 080 25214450
Cantonment Railway Station Road, Bangalore-560051080 2530 8893/8894/8895
WSP Bangalore ASB0780 VITAGE SYSTEMS PVT. LTD.NO.572, 1st floor, 20th Main Road, 1st Cross8th Block, KoramanalaBangalore-560095080-40015101/104Fax :40015050
WSP Bangalore ASB0500 HCL Infosystems Ltd3rd Floor, Shubhram Complex144, M.G.RoadBANGALORE - 560 001
ESP Hubli ASB0350 Info ServicesArea Covered MATHAD CORNERDarwad,Bagalkot SOPE NO – G3
PARSWADI CROSSOPP: HALTI CULTURE GARDENBENGERI MAIN ROADHUBLI – 580023
WSP Hubli ASB0140 Redington India LimitedGround Floor, Diamond Corner,Opp.Sawai Gandhrava Hall. Deshpande NagarHubli - 580029(0836) 2213755, 4256517
ESP Mangalore ASB0310 Info ServicesArea Covered Shop No.19, 23 Iind floor
Emkay's Shalimar,Kankanady, Mangalore-575002Mr.Yogesh Raj.J--9448306727
WSP Mangalore ASB0540 FRONTIER BUSINESS SYSTEMS#C5,CITY GATE,1ST FLOOR,KADRI TOOL GATEMANGALORE,5750029844305512/9844305512
WSP Mangalore ASB0190 Binary Systems213, Mahendra ArcadeKarangalapadyMangalore
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
Madikare,
Ph: (0824) 5272000/2493000/2492000
ESP AnathaPur ASB0340 Info ServicesArea Covered # 7/9333 Cuddappa, A upstairs, Rahamath Nagar Ananthpur-5150
Neelakanta Reddy----9441445037Dharmavaram PH: 0855-4225253, 4283205
ESP Belgaum ASB0300 Info ServicesSubhadatta Patil-9448854817C/o Suresh Patil, plot# 62, Scheme# 51,near Hanuman Temple, pipeline rdVinayak nagar, Belgaum-590006PH: 0831-2400238
ESP Shimoga ASB0320 Info ServicesArea Covered C/o Vibhum Infotech
Shantha MasionGandhi Nagar main roadShivmoga -577201Raghu.H.M----9886011855PH: 08282 – 268997.
ESP Mysore ASB0330 Info ServicesArea Covered Mr.Sivaprasd K.S
Shop No. 2-A 19th mainKamakshi Hospital Main RoadSaraswathipuram, Mysore-570009
ph: 0821-2541325PH 9900987758
Kurnool, Bellary, Puttaparthi,
Davangiri, Chitrudurga, Bhadravadhi,
Chamraj nagar, Mandya
HELPDESK C0-ORD. & IDNuthan Sagarnuthsaga@in.ibm.com40683964
Direct Nos : 080- 40683581/83579/83577/83578
External-Latha
helpdeskblr@ibmesp.com,Mark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.comInternal helpdesk-Chethanacustomerblr@ibmesp.comMark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.com
Out location callshelpdeskblr@ibmesp.com,Mark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.comMOUSE MRR CALLS-Dhanalakshmi
helpdeskblr@ibmesp.com,kumar.v@ibmesp.comprasanta.k@ibmesp.comhelpdesk-ol@ibmesp.com
Prathibha-98443 05503 80-44229231geetha.k@frontier.inprathiba.n@frontier.insavitha.gudase@frontier.in / 9844305503---support related calls to Savitha Gudase
Mr.Satishpeter (satish.peter@frontier.in /9844802253) for any Wyse ThinclientsMadhusudhan-9341962727ganesh@wysetek.commadhusudhan@wysetek.comsupport.blr@wysetek.com
Reshma (9845040919)
Mr.Vinod(vinod.s@frontier.in / 9844802254 ) & Mr.Velu (velu@frontier.in / 9844244204) for any escaltions
customercareblr@newwavecomputing.com
Mr.Mithun S - 9900240042bangalore.support@pentagon.co.inpentagonbge@pentagon.co.in
Mr.Shashidhar R - 98861 27504
Mr. Prakashhelpdesk@appnomic.com prakash.r@appnomic.comMob No 9900593047
santoshee Naikecare@wipro.com,santoshi.nayak@wipro.comTejas Thimmaiah( 9741102008)
Ph 9611108946
Yoshodhasupportblr@binaryindia.commahesh.dev@binaryindia.com
9901072688
Rekhabangalore@goapl.com080 - 32404601Service Eng.Shashikant Jawali9845961847
Office Co-OrdinatorSavitha contact@teamsystech.com
Ram Prasad - 080-32925348blrhelpdesk2@teamcomputers.comram.prasad@teamcomputers.com
Helpdesk Coordinator ID & Contact No.Ms. Nandini-080-25308893 / 94 / 95
+9180 4011 3156
helpdskblr@orientindia.netilyasahmed@orientindia.netLevel -1 - Ilyas Ahmed (Support Engineer)9845553156Shanmugam - 40015101
support@vitage.com
Praveen BKpraveenbk@hcl.inTech Team leader Name (regional)Prakash Kumar9980080131prakashkch@hcl.in
Latha.Khelpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com
Mr.Raj Shaker9916559355
Vedhaservhubli@redington.co.innationalcc.pc@redington.co.in
helpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.comRajeshwari/Karthikeya.B.G/Muruganrajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in9844305512Karthikeya.B.G-9844305512
Jyotsnasupportmlr@binaryindia.com
helpdeskblr@ibmesp.com,Mark CC to the below persons :
Paramesh.t@ibmesp.comprasanta.k@ibmesp.com
helpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com
helpdeskblr@ibmesp.com,
Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com
helpdeskblr@ibmesp.com,
Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSathyanarayan A Patil Sudhendra Nimbalkersathyapatil@in.ibm.com snrao@in.ibm.com
Prasanta .K Shivadas (09940035110)
ALL THE SUPPORT ACTIVITY & ESCALTION m_shivadas@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comCSAT / TAT REALTED Saraswathiprocesscord@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comENGINEER DETAILS Saraswathiprocesscord@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comLOGISTICS / PART RELATEDlogisticsblr@ibmesp.comprasanta.k@ibmesp.comlogisticsblr1@ibmesp.comSupport Manager @ Bangalorekumar.v@ibmesp.com9845321722
Velu (9844244204) Amoolya, 98442 44289velu@frontier.in Amoolya@frontierdomain.com
amoolya@frontier.in
savitha.gudase@frontier.in / 9844305503---support related calls to Savitha Gudase
Mr.Satishpeter (satish.peter@frontier.in /9844802253) for any Wyse ThinclientsPRASHANTH KUMAR GANESH MESTHAprashanthkumar@wysetek.com ganesh@wysetek.com
9341442425
Nawaz (9900206329) Kiran ( 9731077556)nawaz@newwavecomputing.com Kiranalur@newwavecomputing.com
Anand, 98400 41409anand@newwavecomputing.com
Mr.Vinod(vinod.s@frontier.in / 9844802254 ) & Mr.Velu (velu@frontier.in / 9844244204) for any escaltions
Mr. Nagesh N G Mr Yatin More97422 66158 98455 434590nagesh.ng@pentagon.co.in yatin.more@pentagonsystem.co.in
Mr.Anslem Sequiera098205 66434anslem.sequiera@pentagon.co.in
Durai Manikandan Jagdish Sharma-9900593094durai.m@appnomic.com jagdish.s@appnomic.comMobile No: 9901133733
Ajit nair (9845631620) Sudesh Puthoor ( 9980006275)ajith.nair@wipro.com sudesh.puthoor@wipro.comashley.correya@wipro.com ajith.nair@wipro.comashley.correya@wipro.com ashley.correya@wipro.com
Mahesh Jeevan(98455 66464)mahesh.dev@binaryindia.com
vineet@goapl.com vineet@goapl.com93201 81925 93201 81925manisha@goapl.com manisha@goapl.com9322653829 9322653829
Escalation 1 Escalation 2Mr.Bhanu Prakash Mr.Anil Kumarbhanu@teamsystech.com anil@teamsystech.com
Raju Hosamani - 9342692760 Kailash Joshiraju.hosamani@teamcomputers.com kailashjoshi@teamcomputers.com080-40151818 Mob:9313030098
Syedm Imran (Service Manager) Service Manager ID & Contact No.syedimran@orientindia.net Syed Imran
jeevan@binaryindia.com
9740646351 syedimran@orientindia.netLevel - 3 - Sajid Patel (Branch Manager) 080-25308893 / 94 / 95sajidpatel@orientindia.net9845951210Selva Kumar - 9945416583
support@vitage.com
Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Prakash Kumarkrishnan@hcl.in prakashkch@hcl.in9980080154 9980080131080-25583831
Second Level EscalationM. Krishnankrishnan@hcl.in
9980080154PRASANTA.K m_shivadas@ibmesp.comprasanta.k@ibmesp.com Shivadas (09940035110)
Prakash SA(93434 04427) Lakshmiprakash.sa@redington.co.in nationalcc.pc@redington.co.in
Durairaj (9343310477)
Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.comvasanth.u@ibmesp.com
Murugan-9844305512rajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in
Srinivas Jeevan(98455 66464)srinivas@binaryindia.com
9880312556jeevan@binaryindia.com
Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.comvasanth.u@ibmesp.com
Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com
Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com m_shivadas@ibmesp.com
Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com m_shivadas@ibmesp.com
vasanth.u@ibmesp.com
ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Chennai
ESP Chennai RVA0751
WSP Chennai ASC0040
WSP Chennai ASC0010
WSP Chennai ASC0030Do not assign any calls as
de-certification process
WSP Chennai ASC0050
WSP Chennai ASC0100Do not assign any calls as
de-certification process
WSP Chennai ASC0200
Do not assign any warranty desktop calls
from 07.07.11
Please divert all the calls to SBA, Focus & Pentagon
Assign only calls logged by same WSP
Please do not assign Desktopcalls to this partner from
06.07.11
partner is under
partner is under
Preffered Partner
WSP Chennai ASC0300
WSP Chennai ASC0310
WSP Chennai ASC0320
Partner de-certified
WSP Chennai ASC0470
WSP Chennai ASC0490
WSP Chennai ASC0520Assign All Raigen Power Tech, L & T Calls
Preffered PartnerAssign More calls
WSP Chennai ASC1040
WSP Chennai ASC1050
Preffered Partner
WSP Chennai ASC1020
Please do not assign calls to this partner from 08/07/11
Preffered Partner
WSP Chennai ASC1070
WSP Chennai ASC0833
WSP Chennai ASC0540
ESP Coimbatore ASC0280
WSP Coimbatore ASC0170
Please do not assign Callsfrom today onwards (29.10.10
WSP Coimbatore ASC0260
WSP Coimbatore ASC0290
WSP Salem ASC1060
Please do not assign calls to this partner from 08/07/11
stop call allocation from02.05.2011
WSP Madurai ASC0270
WSP Trichy ASC0633
WSP Trichy ASC0230
WSP Pondicherry ASC0733
WSP Pondicherry ASC0250
ESP Cochin ASC0460
WSP Cochin ASC0110
WSP Cochin ASC0440
Do not assign any calls as
de-certification processWSP Cochin ASC1010
partner is under
WSP Cochin ASC0550
ESP Trivandrum ASC0530
WSP Trivandrum ASC0190Pls don’t assign calls
WSP Calicut ASC0531
WSP Calicut ASC0150
Please do not assign Callsfrom today onwards (29.10.10
WSP Andaman & Nicobar ASC0480
Name & AddressIBM India Private LimitedIBM Tower 222, TTK Rd, AlwarpetChennai - 18Board Nos 044-43952000/43952028Info servicesInfo Services,Plot No: 1872,26th Street,I Block,Thiruvalluvar Kudiyiruppu.Anna Nagar WestChennai-600 040.Ph : 044-43543701 / 43453700/ 99400 40655Fax 42741703Frontier Business Systems (P) LtdWoodhead Centre#23,Sivaganga RoadNungambakkamChennai 600 034.Ph (044) 42011100 /61609191Fax (044) 28235185Accel Frontline LtdMurugesa Naicker ComplexHussain Mansion, II Floor,Chennai-600 006.PHONE NO 42015149/5120Fax (044) 42015161CMS Info SytemsSouth Phase 8,INDUSTRIAL ESTATE AMBATHUR CHENNAI-600058PH:044-39164444New Wave Computing Pvt. Ltd.2nd Floor, # 33, (old No. 16),Prestige Point, Haddows RoadChennai- 600 006Ph (044) 28312146/47/48Fax (044)- 28312149Wipro InfotechCDC-3, Left Wing, Ground Floor,# 105, Anna Salai, Guindy, Chennai - 600032Phone : 044-30686717/30686714 Fax : 044-30686666Toll Free No -18003455678
Pentagon Systems and Services LtdNew No 15, Old N0 9 New Tank StreetNungambakkam
Land mark - Near ValluvarkottamChennai -600034Ph:28250405 / Fax-28250607Fourth Dimension5th Floor, Bali TowersNo.1, Abdul Razak Street, Anna SalaiSaidapet, Chennai-600015PH 24354000/42638082FAX-24343221Precision Infomatic (M) Pvt. LtdFirst Floor, Near Nadigar SangamNo.22, Habibullah RoadT. Nagar, Chennai - 600 17Phone : 42199500/42199527/42199521Fax: 42199502Team computers27, Sait colony I streetEgmore, Chennai-8Ph: (044) 30291000
ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITEDType 2, No 1 Dr VSI estate, ThiruvanmiyurChennai 41(044) 42940606 / 63622542133-36 ext.236/215GALAXY OFFICE AUTOMATION PVT LTD30, VGP Victory House,39, Annasalai,Chennai – 600002Ph 044-43567808Fax 044-43567808SBA Info Solutions Private LtdNew No : 52, 48th Street,Ashok NagarChennai – 600083Ph (044) 24897598Fax (044-24894657)UNIQUE TECHNOLOGIES
Old No: 9, New No: 19, United India Colony, 3rd Main rUnited India Colony, Kodambakkam, Chennai-600024
44-42037704/23751331 VECTRA SYSTEMS AND SOLUTIONS PVT LTD
New no 09(old no 69),luz avenue, 5th flr,mylapore chennai 60000444-24994075/24662285
24994075, 24986866
No15,PUSHPA NAGAR 2ND ST,ROX TRADING & SYSTEMS PVT LTD
Nangam baccam,CHENNAI :-600 034044- 42068316 / 17
FOCUS COMPUTERS PVT LTDNEW 79 OLD 34, THIRUVALLUVARPURAM 2ND STREETCHOOLAIMEDUCHENNAI-600094044-23744639,23744770
SGS ELECTRONICS18/14 3rd Cross Street,Raja Anna Malia PuramChennai-600028PH#044-42112211
HCL Infosystems LtdMurugesanaicker Office Complex65-B, Greams RoadCHENNAI - 600 006
Info Serices1607, I Floor, Beena HouseNear Air India,Trichy Road,Coimbatore 641018Ph 0422- 2303809, 2302619Redington India LimitedNo.94A & 95, Prasad Chambers, EastArokiasamy Road, R S PuramCoimbatore - 641 002Ph (0422) 4372453/ 9942987615 /2492669Fax (0422) 4372453Vashini Business Machines# 24/2, Pykara Office Road, 3rd Street, Tatabad,Coimbatore - 641 012.Ph: 0422 - 4372453 / 2499810 / 2498669Fax : 0422 - 2499810Aeon Systems India Private LimitedAeon Systems India Pvt Limited 8/4, Race Course SIEMA Building Coimbatore - 641 018 Phone : 0422-6577925 Mobile: 9894659370
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
TECHMAC INNOVATORS
5/321, L.I.C.COLONY ROAD,SALEM - 6360049944938973
Vectra Computer Solution41, Ist Floor, North Veli Street,Madurai- 625 001Ph : 0452 2350811/2350812/5370811Telefax : 0452 2350812Info services197, Waheed Complex, 1 floor, India Bank upstairs, Dindugal road, Trichy - 620 001
Redington India LimitedC70, 10th "C" cross, Thillai Nagar,Opp to Sri Krishna Sweets,Trichy - 18Ph: (0431)- 2741020, 2741630Info servicesNo:81, VOC Street, Sanjay Gandhi Nagar, Pondicherry - 605 013.
Redington India Limited3B, Villianur Main RoadNatesan NagarPondicherry 605005Ph : 0413-2200314/315Info services1 st Floor41/1276-BKoyikkal chambersC P Ummer RoadCochin-35Ph- 0484 4031013/2361134ACCEL ICIM Systems & Services Ltd, 41/1854,Ground Floor, Pulimood Flats,Veekshanam RoadCochin- 682 018Ph 0484 6517727/0484 3200234/0484 2381755
FRONTIER BUSINESS SYSTEMSN0-G-380,MARATH,PANAMPALLI NAGAR,COCHIN-682036-KeralaPhone-0484-6069191
Colton House, Bank Road, Kaloor0484-4085800 -Anoop-9961487022
Fax : 0484- 2338760
COMPU MOBILES
HCL Infosystems Ltd4th Floor, Srinivas Chambers40/7290, M.G.RoadErnakulam, KOCHI - 682 035
Info ServicesTC 24 / 466 (6)Opp. Yatri NivasModel High School Road,ThychaduTrivandrum-695 014-KeralaPh - 0471 - 2334548KeltronKeltron House,Vellayambalam,Trivandrum- 695 033Ph (0471) 2724444/2722673, ext 256/281Fax (0471) 2320176Info servicesSheraton complex.2 nd Floor,19/1924.P.V Sammy Road, ChalapuramCalicut.Phone: 0495-4020838Redington India Limited2nd Floor,4th gate building,PT usha road,Nearer to 4th railway gate,Calicut - 673032Phone : 0495 -3023900K Tech Marketing4, BJP BHAVAN ,Middle Point, Port BlairAndaman & Nicobar Islands - 744101Phone : (03192) 241388 , 236383, 244668Fax : (03192) 237743
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
HELPDESK C0-ORD. & IDDeepadeepa.dwarak@in.ibm.comSenthil G Vsenthilgv@ibmesp.comShould be changed to Harini Srinivasanharinsri@in.ibm.comSubbulakshmishivac@ibmesp.com,helpdeskchn@ibmesp.cominfo_servicess@yahoo.co.in
Mouse RR Calls to be addressed tohelpdeskchn@ibmesp.comdileep.m@ibmesp.comsenthilgv@ibmesp.com
Pavithra (98407 37621)helpdeskchn@frontier.indhanasekar@frontier.inrameshbabu@frontier.in
Dhanasekar (9940695334)saranya_hotrc@accelfrontline.inkr.rajaram@accelfrontline.inrotrc_chennai@accelfrontline.in dhanasekaranr@accelfrontline.in
Ramkumarasp_chennai@cms.comChe_tsd@cms.comjoy_james@cms.com
Kalaivani - 9840041407
kannan@newwavecomputing.com
Prashnevecare@wipro.com,santoshi.nayak@wipro.comlakshmana.sundaram@wipro.com,senthil.skumar@wipro.co
prakash.pillai@wipro.comTejas Thimmaiah(9741102008)thimmaiah.thejas@wipro.com Selvakumar- 9894514333support.chn@pentagon.co.inm.pious@pentagon.co.in
customercarechn@newwavecomputing.com
callmds@wipro.com
Lalitha/Rajesh - 9840811937
Radhika - 9940680299servicedesk@precisionit.co.insradhika@precisionit.co.in
Dhivya - 044-32564058chehelpdesk1@teamcomputers.comchehelpdesk2@teamcomputers.com
Selvamuthukumar - 9940115880helpdesk@originitfs.comint.support@originitfs.com
Govindrajan/98401 21401chennai@goapl.com
Vijayalakshmi - 9500077592support@sbainfo.in coordinator@sbainfo.in
Rajakumar -98404-81817/A.Dheenadayalanrajkumar@uniquetechnologies.orgdeenadayal@uniquetechnologies.org
Sasikala-9500029015/Ramanujam-9840299717sasikala@vectrasystems.comvrg@vectrasystems.com
Mercy / 9840298906helpdesk@roxsys.biz
helpdesk_chennai@fourdtech.co.in
bharani@roxsys.bizmms@roxsys.biz
D. Gunasekargunas@focuscomputers.in9841044639
Desigan9840611172Helpdesk : 42112200sgssales@airtelmail.in
Betty Grace Anitacbchen@hcl.inTech Team leader Name (regional)Sandeep Kumar9940147099psandeep@hcl.in
Sudha - 9629186775infocbe@ibmesp.com
Boopathi - 9578797395boopathi@redington.co.inpresariocom@redington.co.innationalcc.pc@redington.co.in
Ms Sabitha - 9942987615vashinisupport@gmail.comvashinisales@gmail.com
Ranjith - 9500466110
K Raja-9543479898
info@aeonsystem.com
9944938973lenovo.salem@yahoo.comsiva_kumaran@airtelmail.in
Pandi Balajimduasp@vectras.orgvectraservices@gmail.com
Ganesh9894059940infotrichy@ibmesp.com
Padmaservtry@redington.co.in,chockalingam.k@redington.co.inservtrylog@redington.co.in,servtrymobile@redington.co.innationalcc.pc@redington.co.in,kvssrinivasan@redington.co.in
Senthil Kumar.K9940040643infopondy@ibmesp.com
Rajalakshmiservpondy@redington.co.innationalcc.pc@redington.co.in,kvssrinivasan@redington.co.in
Nina helpdeskcochin@ibmesp.comcsmcochin@ibmesp.com
Ramya
Praveen-9567864409
asha.n@frontier.invelu@frontier.in
Jaiby John-996149022support@compumobiles.comsunil@compumobiles.com
accelhelpdesk_chn@accelicim.com
praveen.mv@frontier.in
Geetha P Ravindrangeethapr@hcl.inTech Team leader Name (regional)Madhubalan9895348541
madhubalan@hcl.in
Sandhya - 9947838488
Infotvm@ibmesp.comcsmcochin@ibmesp.com
Dolly - 9746660036
Limna - 9605506298
csmcochin@ibmesp.com
Vikas
nationalcc.pc@redington.co.in0495 -3023902
Krishna/Neemanktechmarketing@gmail.comKrishna : 09434281252Neeman : 09434292395
dolly@keltron.org
servcat@redington.co.in
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDV Hemalatha Rajesh SeshadriV Hemalatha/India/IBM rajesh.seshadri@in.ibm.com
Mr.Sendil Kumar.G.V Mr. Shivdas (9176635110)senthilgv@ibmesp.com m_shivadas@ibmesp.com9940131026Mr.parthasarathypartha.l@ibmesp.com9176719202Shivakumar - 99620-09172
Ramesh Babu, 9840329446 Pasupathy B, 9840329445rameshbabu@frontier.in pasupathy@frontier.in
Saranya Saravanan B (09381066688)9884376126 saravananv@accelfrontline.insaravananv@accelfrontline.in
Anoop - 9884838642/8144338642 Sudhakar s- 9382102552anoop_g@cms.com sudhakar_s@cms.com
Kannan Kiran Allur9840941455 9731077556kannan@newwavecomputing.com kiranalur@newwavecomputing.com
L. Shanmuga Sundaram S.Swaminathan9894435686 Regional Manager - Service Delivery
9840729921swaminathan.shanmugam@wipro.com
Pious ( 98404 24090) S Anslem - 9820566434sanslem@pentagonsystem.co.in
lakshmana.sundaram@wipro.com
m.pious@pentagon.co.in
Mr.G.V. Murali 98403 77474 Prabhat K Padhi- 9840711963Gvmurali@fourdtech.co.in Prabhat@fourdtech.co.in
Balasubramanian-9841095324 R.Natarajan - 9940667700bala@precisionit.co.in rnatarajan@precisionit.co.in
Hemachandran Kadar Patcha 9791151911 kadar@teamcomputers.comHemachandran.v@teamcomputers.com 93827365890-9944000000
Prabhakar(09940115886) Kathir 9940115892prabakar@originitfs.com kathir@originitfs.com
Santhosh repali Tasneem khatari - 98334958149320233847santosh@goapl.com assist3@goapl.com
L.M.Mohan-9500077543 Kanthan Nathan - 9500077590support@sbainfo.in kanthan@sbainfo.in
A.Dheenadayalan-98400-93350 K.Manjula-98403-39960deenadayal@uniquetechnologies.org smanjula@uniquetechnologies.org
K.Sivaperuman - 98400-44145siva@uniquetechnologies.org
Ramanujam-9840299717 sathyanarayanan- 9840309183vrg@vectrasystems.com sathya@vectrasystems.com
Srinivasakumar - 9840299504srini@vectrasystems.com
M.M.Senthil Kumar C.D.Balaji-9840298792M.M.Senthil Kumar balaji@roxsys.biz
9840298793mms@roxsys.biz
P.Ravi C.D.Balaji-9840298792service@focuscomputers.inravi@focuscomputers.in
Srinivasan9884009292sgssales@airtelmail.in
Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Sandeep Kumarkrishnan@hcl.in psandeep@hcl.in9980080154 9940147099
Second Level EscalationR Anand
rand@hcl.in9940151752
Arunkumar - 994001708 Haridas 94437 20050
Gandhi (93631 15363) Srinivasan9381382339kvssrinivasan@redington.co.in
Manikandan Shanmugasundaram 098422067959942987616 vashinicoimbatore@gmail.com
Hema - 9894659400 Ravi Kumar - 9894659320hema@aeonthinkworld.com ravi@aeonsystem.com
B.E.K.SIVAKUMARAN-9543479803 D.ANANDAN-9543479801
infocbe@ibmesp.com
gandhi.s@redington.co.in
siva_kumaran@airtelmail.in anand-am@airtelmail.in
Vinod - 9842129797 P.Sivadas (98421 29298)vinod@vectras.org sivadas@vectras.org
Arun Kumar Haridas9940017084 9443720050infocbe@ibmesp.com haridass@ibmesp.com
Sanjay tirupathi - 9341003343chockalingam.k@redington.co.in 9312437677
sanjay.t@redington.co.in
Siva Kumar.C Shivadas9962009178 9176635110shivac@ibmesp.com shivadas@ibmesp.com
Balamurugan Srinivasan9345455865 9381382339bala.l@redington.co.in sachin.deshmukh@redington.co.in
Shaan (99958 76023) M.Shivadasscsmcochin@ibmesp.com 9940035110
kvssrinivasan@redington.co.in
Manojkumar 9995034179 Bijjuc.manojkumar@accelfrontline.in vk.biju@accelfrontline.in
Ramesh Babu-9840329446 Pasupathy B - 9840329445rameshbabu@frontier.in pasupathy@frontier.in
Anoop CT-9961487022 SANTHOSH KUMAR - 9961496022cp_anoop@yahoo.co.in santhosh@compumobiles.com
Chockalingam - 9345112235
Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Madhubalankrishnan@hcl.in madhubalan@hcl.in9980080154 9895348541
Uday Kumar
udayakumar@hcl.in9895242840
Shaan -9995876023 M.Shivadasscsmcochin@ibmesp.com 9176635110
N.Venugopal - 9746660066 Suseela Titas - 94467052536service@keltron.org tsuseela@keltron.org
Shaan M.Shivadasscsmcochin@ibmesp.com 91766351109995876023 m_shivadas@ibmesp.com
Krishnadas TM Srinivasankrishnadas.tm@redington.co.in 93813823399349104814 kvssrinivasan@redington.co.in
Neeman Kumar Neeman Kumarktechmarketing@gmail.com ktechmarketing@gmail.com
ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Hyderabad
ESP Hyderabad ASH0450
ASP Hyderabad ASH0040
WSP HYDERABAD ASH0870
WSP Hyderabad ASH0030
WSP Hyderabad ASH0110
WSP Hyderabad ASH0120
WSP Hyderabad ASH0460
WSP Hyderabad ASH0470
WSP Secunderabad ASH0200
WSP Secundrabad ASH0170
WSP Secunderabad ASH0890
ESP VIZAG(VisakhapatnamASH0190Area Covered
WSP Vizag ASH0160
WSP Visakapatnam ASH0860
WSP Vishakapatinam ASH0880
Srikakulam, Viajayanagaram
WSP Visakhapatanam ASH0900
ESP Vijayawada ASH0180Area covered
WSP Rajmundry ASH1010
Guntur, Tenali, Kammam, Kottakudam, Rajmundry
Name & AddressIBM India Private LimitedUma Aishwarya House,8-2-502/1/AG, Banjara Hill Rd#7Hyderabad - 34Board nos : 040 - 66980700 / 39380700 Extn: 80722Fax Nos : 040- 23350265Info Services#7-1-58,Flat No306 &307,Divya shakti Apartments,Opp to sidhi Jewellers,Lalbanglow,AmeerpetHyderbad-500016PH NO:040-40177261, 62 / 040-23731598Frontier Business Systems (P) Ltd.,Frontier Business Systems (P) Ltd.,6th Floor, Melkins Maheshwari Mayank PlazaGreenlands, BegumpetHyderabad 500016Ph-040 - 44229191Fax Number - 040 - 44229192NEWWAVE COMPUTING PVT LTDNo.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR,S.R.NAGAR,HYDERABAD-500038Phone-040-401533347/+91-9000122455
CMS Info Sytems6/3/569/1, 2nd FloorSurana HouseSomajigudaHyderabadPhone (040)-39183235/236Fax (040) 23321248Silicon SystemsSudha House,1st floor Tilak Road,abidsHyderabad- 500 001Ph (040) 24754846/5044/8141040-24755044Wipro Infotech6th floor, Surya Towers, SP RoadHyderabadPh: (040) 27845196/27811478Toll Free No -18003455678Galaxy Office Automation Pvt. LtdMIG. 6/A, Street No. 3, B K Guda,S R Nagar, Hyderabad -500038Andhra PradeshPh No 9820011283Fax No 91-22-24373143
HCL Infosystems Ltd
HCL Towers
Plot No.44, Dwarkadas Colony
Chikoti Gardens, Begumpet
HYDERABAD - 500 016
Andra Pradesh
Gowra Bits & Bytes# 1-8-144,1st floor, P G Road,Secunderabad 500 003Phone: 27818483,66385718,66387444Abacus Net-commFlat No. 301, MCH No. 6-3-347/12/A/1/8/301Jaya Enclave, Dwarakapuri Colony,PunjaguttaHyderabad - 500 048Ph No:91 40 27000235/91 40 30722068BLUECOM TECHNOLOGIES PVT. LTD.
H.no -1-1-10/2,First floor,S.P Road,Secunderabad-500003
040-39100957 / 58
Info ServicesMr.P.Chandra Sekhar
H no : 43-11-5, 1st floor Subbalaxmi Nagar Visakhapatnam-16AndhrapradeshOffice landline no : 0891-3202131
Innovative Information10-1-38/A, 1st floor, Waltair uplandsNext to Dubai MallVishakapatnam - 3Ph : 0891 2745081Abacus Net-commFF3, 1 St Floor,Satya Lakshmi Vinayaka towers,Madhura Nagar.Visakapatnam.Ph No : 0891 2711279 / 0891 6464010Fax: 91 40 2711279SILICON BUSINESS SOLUTIONS PVT LTD202.ESWAR PLAZA DWARAKA NAGAR,VISHAKHAPATNAM-5300070891-6660444/0891 – 27003399866223308/9848653430
Note: Don't Assign Calls to Galaxy till further communication- Notice from Ushas.
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
CA&S SOLUTIONS (P) LIMITED
# 47-10-20; Flat No: B2, 302 3rd floor,Dwaraka Plaza, DwarakaNagar Main road
Visakhapatnam - 530 016
Info ServicesINFO SERVICES,
G.F-1,FIRST FLOOR,ANJANA APARTMENTS,STADIUM EAST ROAD,LABBI PET,VIJAYAWADA - 520 010.OFF: +91 - 0866 2430677VENKAT COMMUNICATIONSDoor no 46-7-35,Visramarcade,Near Muncipal ParkDanavaiteta,Rajmundry 533103,
883-2461987/98662 42007
Ph: 0891-2563087; Tele-Fax: 2716 787
HELPDESK C0-ORD. & IDSunandasunanasa@in.ibm.com
Board nos : 040 - 66980700 / 39380700 Extn: 80722
Priyahydcss@ibmesp.comravisankar@ibmesp.cominfohyd@ibmesp.com, Ravisankar (09676401377)
Neeraja ( 98854 63854) sonali.pandit@frontier.in
neeraja_frontier_hyd@yahoo.co.inNeeraja ( 98854 63854)
VASUDHAVAN
customercarehyd@newwavecomputing.com,nawaz@newwavecomputing.com
Rajkumari / Gopal
hyd_tsd@cms.com99494998099701110079
Sonali Pandit (09985820315)Neha
pkmudigonda@silicon.inrguntamukkala@silicon.in
Tejas Thimmaiah( 9741102008)ecare@wipro.com,santoshi.nayak@wipro.comajith.nair@wipro.com,thimmaiah.thejas@wipro.comRadhika (27722538)
SAMATHA/09295751002hyderabad@goapl.comsamathamacherla@gmail.com040-32445323Cust support eng.Mehboob
neerajakumar@frontierdomain.com
logistics.hyd@cms.com
support@silicon.in
K Prakashkprakash@hcl.inTech Team leader Name (regional)Vivian Paul9989133618vivipaul@hcl.in
customer care number: 9866669152support@gbb.co.insolutions@gbb.co.inRaja Rajeswarirajeswari@abacusnet.info98484 33587
G.S Thakur-9885070740anand@bluecomtechnologies.comgirijesh@bluecom.co.in
Prabha0891 - 3202131
infovizag@ibmesp.com
hydcss@ibmesp.comravisankar@ibmesp.comEngg NameMr. Rajesh Kumar9618123475Gajapathiinnovatives@gmail.com
Satish/Rajanisatish.k@abacusnet.info,servicevizag@abacusnet.info9848162564/9666653262
Subhashini (Call co-ordinator)
subhashini@silicon.in,nkona@silicon.in0891 – 2700339
gajapathi_iit@yahoo.com
Rajubabu surendra@cassolutions.in
Ms. Jyothsna0866 - 2472677
infovijayawada@ibmesp.com
ravisankar@ibmesp.comhydcss@ibmesp.comEngg NameMr. Syam Prasad9908732472Ravi kumarvenkatj@vencom.co.in
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSathyanarayan A Patil Sudhendra Nimnalkersathyapatil@in.ibm.com snrao@in.ibm.com
Ravisankar (09676401377) Prashanta (99457 15946)ravisankar@ibmesp.com prasanta.k@ibmesp.com
sunil.patnaik@frontier.in JayvanthK@frontier.in
NAVAZ
Basava raju (0986628873) Hatul BhattRamesh ramesh_krishna@cms.com hatul_bhatt@cms.com
Sunil (9885309854) Jayvanth Ramesh Poonam(9848005086)ramesh.g@silicon.in9000292919
rajesh.talluri@wipro.com Sudesh Puthoor ( 9980006275)ramesh.grandhi@wipro.com sudesh.puthoor@wipro.com
vineet@goapl.com vineet@goapl.com93201 81925 93201 81925
manisha@goapl.com manisha@goapl.com9322653829 9322653829
poonam@siliconnetsol.com
Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Vivian Paulkrishnan@hcl.in vivipaul@hcl.in9980080154 9989133618
Second Level EscalationJoby John
jobyjohn@hcl.in Prasant K99891 820538Prashant Ksolutions@gbb.co.inB.Sudhakar Jaya Prakash.Gsudhakar@abacusnet.info jpnaidu@abacusnet.info9848924228 9848040434
Prashanta (99457 15946) Shivadas, 98410 35110prasanta.k@ibmesp.com m_shivadas@ibmesp.com
Shyam Suresh(9849129333) suresh@innovativesinfo.com
Ravi Kumar Satish.K9246677050 satish.k@abacusnet.info
98481 62564
K. Nageshwar Rao Haridas. Unkona@silicon.in hunnikkat@silicon.in9866223308 9848653430
shyam_iit@yahoo.com
Prashanta (99457 15946) Shivadas, 98410 35110prasanta.k@ibmesp.com m_shivadas@ibmesp.com
ESCALATION LEVEL, (M)#, ID
Shivadas, 98410 35110m_shivadas@ibmesp.com
Vijay Wadhi(9848005080)
Sudesh Puthoor ( 9980006275)
vijaywadhi@siliconnetsol.com
Subbaram Gowra (09849004358)subbaramg@gbb.co.in
G.Rameshrguntamukkala@silicon.in9000292919
ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Delhi
ESP Delhi ASD0450Start assigning MRR callsto MS compserve Delhi only
ASP Delhi ASD0630Note:- Don’t assign MA callsgreater than 100 k.m to cache
WSP Delhi ASD0020
(28.04.11)
WSP Delhi ASD0030Note: Don't Assign MA calls to
CMS Bhopal and Delhi
WSP Delhi ASD0050
WSP Delhi ASD0090
WSP Delhi ASD0080
WSP Delhi ASD0160
Assign all Agra calls to MS Compserve
Don't assign both DT & Server calls
WSP Delhi(Gurgaon) ASD0190
WSP Delhi ASD0210
WSP Delhi ASD0220
WSP Delhi ASD0230
WSP Delhi ASD0660
WSP Delhi ASD0600
WSP Delhi ASD0690
Please Do not assign Desktop Calls to this Partner from 01.07.11
onwards till further Notice
WSP Delhi ASD0100
WSP Delhi ASD0700
WSP Delhi ASD0770Note:Assign only Warranty calls of PC all customer.Don’t Assign TP Calls
WSP Delhi ASD1050
please so not assign any calls.
WSP Delhi ASD1090
WSP Delhi ASD1120
WSP Delhi ASD1150
WSP Delhi ASD2220
WSP Delhi ASD1040
This Partner is de-certified from today onwards (02.06.11)
WSP Delhi ASD1060
WSP Delhi ASD1070
WSP Delhi ASD1210
WSP Delhi ASD0740
WSP Gurgaon ASD0760Note:Only mouse calls to be assinged
WSP Gurgaon ASD1140
WSP Faridabad ASD1080
WSP Karnal ASD1270
WSP Hisar ASD1330
ESP Lucknow ASD0750
WSP Lucknow ASD0460
WSP Lucknow ASD0780Note:Assign only Warranty calls of PC all customerDon’t Assign TP Calls
WSP Lucknow ASD0580Note: Don't Assign Calls to Galaxy
WSP Lucknow ASD4440
WSP Lucknow ASD1110Do not assigning any callstill futher update
WSP Lucknow ASD1030
WSP Lucknow ASD0720
WSP Noida ASD0710
WSP Meerut ASD0680
WSP Varanasi ASD0560
WSP Varanasi ASD1100
WSP Kanpur ASD0390
WSP Allahabad ASD1020
WSP Aligarh ASD1230
WSP Bareilly ASD1130
WSP Bareilly ASD1320
WSP Gorakhpur ASD1240
WSP Muzaffar Nagar ASD1260
WSP Saharanpur ASD1280
WSP Ghaziabad ASD1010
ASP Chandigarh ASD0310
WSP Chandigarh ASD0320
x
WSP Chandigarh ASD0550
WSP Chandigarh ASD0730
WSP Ludhiana ASD0420
WSP Jalandhar ASD1340
WSP Amritsar ASD1350
ASP Jaipur ASD0340
Do not assign Any calls till further communication with immediate
effect From 20/06/2011
Assign the calls to this partnerfrom today onwards (17.05.11)
Do Not Assign Any callsTill further communication
WSP Jaipur ASD0330
Assign Only Lenovo only warranty calls
WSP Jaipur ASD0654
Assign MA / SO calls only
WSP Jodhpur ASD3330
WSP Kota ASD1160
WSP Udaipur ASD1310
WSP Dehradun ASD0380
WSP Dehradun ASD1180
WSP Nainital / Haldwani ASD0620
Pls DO not Assign Any calls
WSP Nainital / Haldwani ASD1220
WSP Almora ASD1250
ASP Indore ASD0880
Pls DO not Assign Any calls13.04.2011
ASP Indore ASD0980
Assign MA & Warranty Calls
WSP Indore ASD0430
WSP Indore ASD0440
WSP Indore ASD2280
WSP Bhopal ASD0470Note: Don't Assign MA calls to
CMS Bhopal and Delhi
WSP Bhopal ASD2190
WSP Gwalior ASD2180
Do not assign AGRA calls
WSP Shimla ASD1200
WSP Jammu ASD0670
WSP Srinagar ASD1300
Name & AddressIBM India Private LimitedFirst Floor, BirlaTowers25, Barakhamba RoadCannaught PlaceNew DelhiPh. No : 011 - 43680500 Ext. 80522DID No. 011 - 43680522Fax No. 011 - 41511871M.S Compserve Pvt. Ltd.606, Prabhat Kiran17, Rajendra Place, New Delhi- 110 008Phone (011) 25822030/25823545Fax: (011) 25822030Cache Technologies702-703, 7th Floor, Siddhartha BuildingNehru PlaceNew Delhi-19Ph: 011-47150702/ 47105710/728Mb: 9312687106,9313816147,0990422029,9868160215Comhard Technics(I)Pvt. Ltd312, Vikas Complex,37 VS Block, Vikas Marg, Opp. Nathu SweetsShakarpur, Delhi - 110092Phone: 43022768 / 769, 28822517CMS Info Sytems257,Okhla Industrial EstatePhase-III,OPP-Post Office,New Delhi 110020.PH:-30888444/45/46 ext:- 419Fax : (011) 30888398CCS Computers Pvt Ltd3rd Floor, Skipper House, 62-63, Nehru Place, New Delhi - 110 019Ph: (011)26413959,26423959,26463959Fax: (011) 26224339, 26288463Iris Computers LtdA-155, Road No 4, Mahipalpur Extension,New Delhi 110037Tel 011 26782505, Fax 011 26782510-11 HBS Systems Pvt. Ltd.107-108, Padma Tower II,22, Rajendra Place,New Delhi-110008Phone (011) 25767117-2581402425814025-25826803PC Solutions P Ltd.
12, Sant Nagar, East of Kailash,New Delhi-110065Ph 26213355 , 26467500 , 26474020Fax (011) 26476822Direxxions Technologies Pvt Ltd547A - Sector 37, Pace City - 2Industrial Area, Udyog Vihar Phase-6Gurgaon - 122 001 HARYANAQuantm Helpdesk(Toll Free)-1800-180-0786
Targus Technologies Plot Number - 218, Phase IV,Udyog Vihar, Gurgaon - 122016 Hello:0124-4742320 /322/ 323
Team Computers Pvt. Ltd.No.1, MohammadpurNew Delhi 110066Phone : 42004205/203/144, 42004200Fax : (011)26188834Phone Gurgaon (0124) 2561573/74/75
Techpark India Pvt. Ltd.Techpark India Pvt Ltd. A-247 Okhla Phase-1,New Delhi-110020.Ph (011) 40570016, 17,18, 19Board +91 1140570000Fax +91 11 40570004Unique Infoways Pvt Ltd308, IIIrd Floor, Skylark Building, 60, Nehru Place, New Delhi-110019.(91-11) 26445601, 41617999Fax 011-26230900
Wipro Infotech. 1st Floor, Rattan Jyoti Commercial Complex,18, Rajendra Place, New Delhi-110008Ph No 011-32991004/09312425014New Delhi -110008Toll Free No -18003455678Galaxy Office Automation Pvt. LtdFlat No. 107Pankaj Plaza, Plot No. 15,Site No. 37 & 38, L.S.C, KalkajiNew Delhi - 110019Tel.: 011-32464512
Fax: 011-26228455
Icon Marketing Pvt Ltd210 A/4, Ground FloorShahpurjatNear 'N' Block, Panchsheel ParkNew Delhi 11004991-11-26491529, 26491538Mayank's IT Solutions Pvt. LtdE.mail:-Services@mayanks.com177A/1, Jeevan NagarBehind Jeevan Hospital,Opp Maharani BaghNew Delhi-110014IndiaIntarvo Technologies LimitedD1/3,Okhala industrial area.Phase 2,New delhi-20Haryana.Help Desk-0172-5043126IT-Coordinator-0172-5043128COMPUTERS NETWORK AND TELECOM INDIA PVT LTD
9310031883, 011-47120011
OMNI INFOWORD PRIVATE LIMITED
B1-/144,3RD FLOOR,NEW KONDI MARKET,NEAR MAYUR VIHAR-III,DELHI-110096011-22615345SG INFORMATICS (I) PVT. LTD
706 Ashok Bhawan 93 Nehru Place New Delhi011-26295461, 41607556,26287496, +91-11-26446446-7
TRICORNIO TECHNOLOGIES
209,gk ghouse,187-a,san nagar,East of kailash,new Delhi-110065011-41003016
ALLIED DIGITAL SERVICES LTD95, Shambu Dayal Bagh, Old Eshwar Nagar, Okhla |New Delhi -20(011) 2684 2923, 24, 25,9999016301
AXIS MARKETING
196/16B IInd floor,ramesh market, east of kailash, new delhi 110065.011-4760-4444/26291139
206,Siddaratha Building,96,Nehra Place,ND-110019
CORPORATE INFOTECH PVT LTD
A-16,LGF,Jangpura Extention,New Delhi-110014
COUNTDOWN TECH PVT LTD
Comnet Vision (India) Pvt LtdB-1, Aggarwal Bhawan, 35-36, Nehru PlaceNew DelhiPho No – 011-26210431
HCL Infosystems LtdG-8 & 9, Sector - IIINOIDA - 201 301Delhi
Info ServicesJay Plaza, 3rd floor old DLF Colony,Sector 14, M.G.Road, GurgoanHaryana - 122001pmdelhi@ibmesp.comPh:0124 -4231459/60/61/62/63Fax:0124 -4231462STERLING INFOWAYS PVT. LTD
Independent shed no.38, Hartron Complex,Electronic city, Gurgaon (Haryana)122015.0124-4278800/01/02DIGITECH SERVICES PVT LTDFF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTERSECTOR-16,FARIDABAD-121002,HARIYANA.0129-4073326/4073328
Infotech Computers & CommunicationsSCO 204 , Sector 12 , UE , Karnal , 132001 132001
TMC InfowayTMC Infoway , 22-23, Lajpat Rai Market, Opp. Elite cinema Railway Road Hisar9254140464, 9254140468, 1662-240460
M.S Compserve Pvt. Ltd.7,Janapath Road,Aliganj
Countdown Tech Pvt Ltd.112,Tribhuvan Complex,10th milestone,Mathura Road,Old Eshwar Nagar,New Delhi-65
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
Ms.Jyoti Sharma
LUCKNOW-226001Uttar PradeshTel: 0522 407 3317Mobile No: 09621855508Insight Business Machines Pvt. Ltd.C-163/A, Sector - BNear Next Showroom,Aliganj Lucknow - 24Ph. 0522-2325047 / 3293439 / 4024236
Intarvo Technologies LimitedB-48,A Nirala Nagar,Near IT Chouraha,Lucknow-226001Uttar PradeshMobile:9811030535/9810041675Board Line:011-40757551 Ext 528 Galaxy Office Automation Pvt. LtdKohil House,4E,2nd Floor, Ramtirth MargLucknow-226001ph:0522-3207112
Century ComputersBGF, Sana Palace-II, Opp. Saharaganj Mall,Hazratganj, Lucknow- 226 0010522-2234219, 9889199905RED BROOK I T PVT LTD
red brook it (P) ltd, RBL ROAD, Baba Dyal singh Hata , behind Akash Ganga Tower, New Hyderabad Lucknow9793111553AXIS MARKETING
Flat no 201,Gulmarg Appartment,5 Jopling Road Lucknow-UP Pin-2260010522-4010591/40082479310004483HCL Infosystems Ltd8-A, Faizabad RoadOpp. Dua Ka GharMahanagarLUCKNOW - 226 006
HCL Infosystems LtdE- 4,5,6 Sector-11Noida,UPNoida
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
Perfect Computer Network25/1Mangal Pandey NagarOpp. Central Excise OfficeGarh Road, Near CCS University Meerut-250004Ph 0121-2760465, 2604158Fax-0121-2760465Redington India ltd.D-58/12, A-82, 1st FLOORGandhi Nagar ColonySIGRA, Varanasi - 221 010Ph. 0542-2227582/ 2227583, 3206907RED BROOK I T PVT LTD
B-37/122, Shri Krishna Complex,Rathyatra-Mahmoorganj Road,Varanasi-221010.
Redington (India) Limited112/8.Benajabhar, Opp. Sachiv NiwasSwaroop Nagar, Kanpur– 208002Phone (0512) 2546482 /2555852aliganj, Lucknow- 226024 AR SOFT SOLUTIONS
7, Kamla Nehru Road, Civil Lines, Allahabad9336847362
Cosmic TechnologiesShop No. 24, First Floor,Muzzammil Complex,Near Zakir Hussain School ,Dodhpur , Civil Lines,Aligarh, 202002
SONARA INFORMATICS
Address-146,civil lines,Bareilly ,243001-india9359611113Sonara InformaticsSonara Informatics , 146 Civil Lines , Near Circuit House , Bareilly ,
Uttar Pradesh BAREILLY
Creative ComputersCreative Computers , 5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-2730010551-2345759
Mr. Bhuvaneshwar Singh/Mobile No. 09936300990 Iconic SystemsIconic Systems , 148 , Ansari Road , Muzaffar Nagar , 2510010131-2441164-9319409320/9412215001.
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
Maharaja CommunicationsMaharaja Communications , 1st Floor Opposite Sophia Market , Court Road , Saharanpur0132-2712082Pioneer ComputersPioneer Computers , 343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 2010010120-2790040 / 09212296401
Spectra Computech Pvt LtdSco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022)Ph:-0172-4305555Fax-01725087264
Redington India LimitedS.C.O No.5, Sector 20-D, First FloorChandigarh - 160 020Phone : (0172) 2776131/2776108/2713499/DID NO.: 0172-3255682Fax : (0172) 2713499Fore Solutions Pvt LtdSco 319,Sector 40D,ChandigarhPh.: 0172-2691277, 26873653098762, 5089766HCL Infosystems LtdSCO - 66-67, Sector - 17ACHANDIGARH - 160 017
Redington India LimitedNoble Enclave, First Floor,Opp Park Plaza Hotel ,Ferozepur Road , Ludhiana ( Pb )Phone (0161) 2402511/2401299Touch Automation Pvt Limited2 b , Dashmesh Nagar,1 st floor,K 4 RestaurantNear Railway Crossing,Garha road, Jalandhar0181-2460285/9417094584/09876298833/09888448484Vast ComputersVast Computers , SCF 23 , First Floor , A Block Market , Ranjit Avenue , Amritsar 1430010183-2500510Sequel Infocom Pvt. Ltd.401-404, Geetanjali Towers,
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
Opp. Bal Niwas, Ajmer Road,Jaipur-302006Tel: 0141- 2222024, 2222705. Fax: 2222705/Icon Integrated Services 9A, Sunshine Enclave, Uniara GardenUniara Garden,Moti Doongri Road,Jaipur-302004Phone : (0141) 2624250/2621252Fax :(0141) 2624250
9A, Sunshine Enclave, Uniara GardenUniara Garden,Moti Doongri Road,Jaipur-302004Phone : (0141) 2624250/2621252Fax :(0141) 2624250
First Floor , Amardeep Complex , Main B Road,Sardarpura , Jodhpur , 342003 0291-2640039/26349829314040039/9314224358CRYSTAL COMPUTERS
Kotri Road, Near Rai Beauty, Gumanpura Kota ( Rajasthan ) PIN 3240070744-2392659, 2390257, 2390915
Shri Vinayak DigiteqShri Vinayak Digiteq , Inside NB Rice Mill , Near Old Station , Ayad , Udaipur , 313001 9024869815/0294-2491169, 2490931
Redington India LimitedShop # 10 , Tilak ComplexTilak RoadDehradun 248 0010135-2727797,2724045NATRAJ ENGINEERING SERVICES
4 old survey Road Dehradun 248001
CSPL Computers Pvt. Ltd.Rajani Gandha Arcade,Bhutia Padav, Nainital RoadHaldwaniPin Code : 263141Ph. 05946-2843679336841294/9412445483 - roopam saxenaComps & Keyscomps keys jail road chauraha, kaladhugi road haldwani
M S Compserve C/o Icon Integrated Services
BlueBell Computers
Opp. GGIC School, Haldwani Nanital-26313905946-322563, 9758542292
Dev Mohini Printers & SuppliersDev Mohini Printers & Publishers , Mall Road , Jakhandevi , Almora , 263601
05962-211222 , 9319239410/05962-211222 ,
WYSETEK SYSTEMS TECHNOLOGISTS PVT LTDC/O 9/2, Ajay Bagh Colony,Near Tulasi Palace,Musakhedi, Indore (M.P) 452001022 666627279826028057INFO SERVICES76, Kagdi Pura near Balvinay Mandir SchoolFloor no.26, Fathima ManzilIndore- 452010
Worth TechnologyP. Ltd.206, Apollo Tower2, MG Road, Indore 452001Phone :(0731)2529455, 2529355Fax- (0731) 2513241
Redington India LimitedRedington India Ltd. Ground Floor, D-10, Blk No.5, Malwa Tower, Guitar Wala Square, Old Palasia, A.B.Road,Indore.-452001 Netcom ComputersNetcom Computers , 106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 4520010731-2543333
CMS Info SytemsCMS COMPUTERS LIMITED153,Guru Arcade,1st Floor,M.P. NAGAR, ZONE-I,BHOPAL-M.P. PIN-4620110755-4286006Latest Information TechnologyM 8-9 Shirishti Complex Zone 1 , M. P Nagar , Bhopal , Bhopal 4620110755-3012488, 0755-4270073Computer PalaceComputer Palace , 104 Kartik Plaza , Jinsi road 1, Gwalior , 4740010751-2638281
011-244842222
ELINEEline,Hanskutir,Khalini,Shimala,Himalachapradesh-1710020177-2627456/7455-9418051050
Digitech Systems117,Canal Road 1st Floor,Bhandari Complex,Jammu-180016Ph 191-2561574Fax- +91 01912563537Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001
HELPDESK C0-ORD. & IDSurbhie Guptasurbhiegupta@in.ibm.com
Manish/ Kanikamscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.imohindersingh.mscpl@airtelmail.in
Deepak Gupta/Sangeeta /Samita/ Raghavendra Singh
raghav@cachedigitech.com ibmhelpdesk@cachedigitech.com dgupta@cachedigitech.com
Arun Goyal (9818866113)
comhardtechnics@rediffmail.comspsharma@timestech.co.in
Madhu Kunwaraspcmsdelhi@cms.com30888419
Ms Meenakshisupport@ccscomputers.co.in011-26463959, 26233959011-26288464, 26453797011-26423959, 26433959
Paul Toms
9891452547
Ranju Praasherhelpdesk@hbsindia.com
Level 1
service@cachedigitech.com
info@comhard.com
helpdesk@iriscomputers.net
Asha Bisht (Coordinator)Ph 26213355 , 26467500 , 26474020
indent @e-pspl.com Lalit Rajotiyahelpdesk@quantm.com,eclaim@quantm.comteamdel@quantm.com,Support@quantm.comTel: 0124-2370315-19Mobile +91 9582 228 310Mobile +91 9873 235 969
Sudip Das(9953325772)targus.support@targustech.com0124-4742320 // 9953325772
1st LevelVikram Minz - TL - 011-4200 415542004100/1800114200/18001024200customercare@teamcomputers.comwarranty.helpdesk@teamcomputers.comwttyhelpdesk@teamcomputers.comkailashjoshi@teamcomputers.com
Sonia /Babloosupport@techparkindia.com,sonia.pareek@techparkindia.comsanjeev@techparkindia.com
Satendra Kumar( +91-9818670742)ksatendra@uniqueinfoways.comvamit@uniqueinfoways.comjvipul@uniqueinfoways.comcoordinator@uniqueinfoways.comKrishan JindalHelp desk 1800 345 5678 / 09980556533ecare@wipro.com,santoshi.nayak@wipro.comkrishan.jindal@wipro.com9945563222javeed.pasha@wipro.comDeepakdelhi@goapl.com,vivek@goapl.comTech NameRavidelhi@goapl.com9313659407
calldesk@e-pspl.com,
Project Manager for Reliance CommunicationCC to Shailesh Varpeibmsupport.dakc@relianceada.commanisha@goapl.comvineet@goapl.com Ashishservice@icon.co.in 9810020401
Ms.Santosh Sharma (9999319814)Office Phone:- 26343308/ 9999790796/97Services@mayanks.com09811157354(M)
Reena Rawathelpdesk.project@rteservices.comrtdelhi.it@intarvo.com ,suneeta.tikoo@intarvo.com
9717624955
Shilam Verma
services@cntindia.netdipesh@cntindia.net
Sanjay K Jha
011-22615345
Hemahema@sginformatics.cominder@sginformatics.com
Kishlay Rai
Poonam-Pho No -(011) 2684 2923, 24, 25,Rubul chetia-999901630vinod.shekeran@alliedindia.com,praem varma-pream.varm@allidindia.com
Gandharv/ V K Gupta-9310504488
9310536423vk.axis@gmail.com,gandharv.axis@gmail.com
Vinod Kumar
24371666/888 jayant.kumar578@gmail.com
Harish Choudhary
919910100846
Tech Name - Mr. Narinder Rattan - 9811375122nrattan@comnetit.comsupport1@comnetit.comvishal@comnetit.comservice@comnetit.comSunil Sharmasunil.s@hcl.inTech Team leader Name (regional)Satgur P Gaur9810564675
satgur.gaur@hcl.inShalini Updhyayhelpdesknorth@ibmesp.comcustomerblr@ibmesp.com,helpdeskol@ibmesp.com0124 -4231459/60/61/62/63
servicedesk@sterlingmail.in,lenovosupport@sterlingmail.in
Co-ordinator ( Tanika/ Chinkey) FARIDABAD@DIGITECHONWEB.COMibmsupport_fbd@digitechonweb.com
Mr. Harminder Virkinfocompknl@sify.com,gjsingh78@gmail.cominfotechhs@sify
Rampal/Pradeep09254140468/9254140464ved@tmcinfoway.com
Mr.Ajay Kumarmscomp.lko@gmail.com
mscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.in
9621855508
Mayalkowsp@insightindia.com,insightlko@rediffmail.comMob: +91 9833495600
Mr.Raghvendrapit.lucknow@rteservices.com9695095688
lucknow@goapl.com, vineet@goapl.comVinod Chaudhary/094156 41315Service engineerManish Dubey/0522 3053095Branch headSanjay saxsena/0522-3207112Arshad Ali0522-2234219, 9889199905
Ajay singh
9793111553lucknow@redbrookit.comajay@redbrookit.comNaveen Kadiya-9310104476gandharv.axis@gmail.com vk.axis@gmail.com
Basudeb MurmuMs.Omnalknclbd@hcl.inTech Team leader Name (regional)S.George9936792750s.george@hl.in
Sharmanoiclbd.manager@hcl.inTech Team LeaderPrasenjit Dhar9810883809prasen@hcl.in
Sachin Tyagi - (09927015376) / Nusratsachin@perfectcomputer.co.inservices@perfectcomputer.co.inpcnet_mrt@yahoo.co.inservices_pcn@yahoo.com9837637785
Arunservvar@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in
Avadhesh Tiwari
lucknow@redbrookit.comajay@redbrookit.comAnil (98390 31938)servkan@redington.co.inkvssrinivasan@redington.co.inklsharma@redington.co.in
Shreya/Amit Purwar
9336847362arinfo@arsoftsolutions.co.inshreya@arsoftsolutions.co.inFarhan Shikoh9837041941cosmicaligarh@yahoo.com, lsvcaligarh@gmail.com
9359611113sonarainformatics@gmail.com,sonaras@redifmail.comMr. Dilip Keshwani0581-3290560
Manindra KishoreMohd. Jawaid Quamar/ Mobile No. 09936300992 , cclenovoasp@gmail.com,ccgkp@rediffmail.comMobile No. 09936300990 Email Id.
Mr. Vikas Singhallenovo_mzn@rediffmail.com,ics2221@rediffmail.com
MOB: + 91 9792578850 +91 9455290112
Pankaj Malhotralenovoasp@gmail.com,9358362898
Mubeen Khan 0120-2790040 / 09212296401service@pioneercomputer.in,service@pioneerinc.co.inmonu@pioneercomputer.in
SUPPORT support@spectracomputech.com,ryadav@spectracomputech.comPh:-0172-4305555RANJIT YADAV/ Upasana0172-5025422,5025440,09915065617
Jyotiservchdsc@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in
Neetasupport@foresolutions.net
Sanjeev Kumarhclchdcc@hcl.inTech Team leader Name (regional)Vinay Agarwal 9876711575vinay.aggarwal@hcl.in
Anuradha
kvssrinivasan@redington.co.in
Supreet Singh / Surinder Kaurtouchautomations@gmail.comwalia2k1@gmail.com
Hemant Nandaservice.vast@gmail.comvastcyberzone@gmail.com
Manish (9314480632)support@sequelinfo.com
servlud@redington.co.in
calldesk@sequelinfo.commobile number-9314014111
Priyanka Ajmera/ Surbheehelpdesk@iconitservices.com
Priyanka Ajmera/ Surbheehelpdesk@iconitservices.com
Mr.Mahendra Singhbbcmail@satyam.net.inlenovocare@bluebellcomputers.co.in9314224358
giriraj-09829038257crystalcomputers@vsnl.com
Mr. Ajay Agarwal9024869815/0294-2491169, 2490931svd.lenovoservices@gmail.com
Geeta Sharmaservddn@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in
Vinod
9759155899vs.bisht@natraj.net.in
Surender singh Dhela -(9410172471)lko@csplworld.com,Haldwani@csplworld.combhimtal@csplworld.com,0522-2635217-9, 9335699310Chintel House, 16 Station Road, Lucknow
Himani / Tech Name - Manoj - 0945673024205946-322563, 09808770736
compsnkeys@rediffmail.commanoj_johari@rediffmail.comcompskeys@rediffmail.comMr. Pradeep
9319239410, 9411113111/05962-237463
Shrishail Prachandeshrishail@wysetek.com,harshit@wysetek.com,support.ind@wysetek.comHarshit Aranya9826028057/9765203853
helpdesknorth@ibmesp.comavnishg@ibmesp.comsupportindore@ibmesp.comTech Name - Mr. Avinash9958161717Kalpana Rathoresupport@worthtechnology.com
Reenaservind@redington.co.in,kvssrinivasan@redington.co.inservindact@redington.co.innationalcc.pc@redington.co.in0731-42625200731-4262501Mr. Nitin Poddar0731-2543333
Nilima (09755092880)bhopal_asp@cms.com
Mr. Bhupendra Singh GaurLATESTBHOPAL@YAHOO.CO.IN
Ram Nagori-9301100200lenovocare.gwl@gmail.comnagori_computerpalace@yahoo.co.in
pantpradeep@hotmail.com,mpaliwal53@gmail.com
Co-Coordinator Name - Ms.Babitha - 011-244842222
Balkarelineshimla@yahoo.comcomputercare_hp@yahoo.co.in
helpdesk@digitechsys.net
Irfan9906805145sgrlenovoservice@hotmail.com
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSantosh K Choudhary/India/IBM, Sanjay KhareSantocho@in.ibm.com
Mr. Mohinder Singh, 98110 11262 Mr. Mohinder Singh, 98110 11262mohindersingh.mscpl@airtelmail.in mohindersingh.mscpl@airtelmail.in
Alok Gupta (09312278408) Prathna Gupta (9810273558)Alok@cachedigitech.com prarthana@cachedigitech.com
Vineet-9810027830 Pramod K Goyal - 9810127830 (Director)info@comhard.com pkgoyal@mantraonline.com
info@comhard.com
Atul Maheshwari Rajeev Kumar (Regional Manager)atul_maheshwari@cms.com Rajeev_Kumar@cms.comMobile 9811118189 Mobile #9350808660
K K Gautam Tarun Malikkgautam@ccscomputers.co.in tmalik@ccscomputers.co.inMob:9717497515 Mob:9810273642011-26463959, 26233959 011-26463959, 26233959011-26288464, 26453797 011-26288464, 26453797011-26423959, 26433959 011-26423959, 26433959Mr. Suresh Joshi (9818422878) Goldy Soni suresh.joshi@iriscomputers.net goldy.soni@iriscomputers.net
Ph 9910038368
Ajay Mittal Ajay Mittalamittal@hbsindia.com amittal@hbsindia.com9811066778 9811066778
Level 2 D Chandershekhar, 9810065547
skhare@in.ibm.com
Rajeev Kesharwani chandrsekard@pcsolutionsindia.comPh 9873097411rajeev.kesharwani@e-pspl.com
Rakesh Sanjay Bakshirakesh@quantm.com sanjay@quantm.comavinash@quantm.com 93131109009958795716
Ashvni Kumar Tauqeer Alam tauqeer.alam@targustech.com
9999984941 Mob:9711001227
2ndLevel :- 3rd Level :- Satish Raturi Kailash Joshi011-4200 4297 / 9310959121 9313030098 /011-42004253wttyhelpdesk@teamcomputers.com kailashjoshi@teamcomputers.com
SPOC for IBM warranty
Sanjeev (98185 97387) Rajive Anandsanjeev@techparkindia.com rajiv@techparkindia.com9818597387 9810044377
Vipul (98103 44524)jvipul@uniqueinfoways.com
Surinder Singh Rakesh Pandeysurinder.singh@wipro.com pande.rakesh@wipro.com
9810273260
atul(9313922311) Vineet (9320181925)atul.anand@goapl.com Tel.: 011-32464512Fax: 011-26228455
ashvni.kumar@targustech.com
vineet@goapl.com
Vijay Makhija Director service@icon.co.in Vijay Kumar Sethi9810509510 Mob 09810134504
wingco@icon.co.in Veena sethiveena@icon.co.in
Bhupesh Maggo (9873200363) Neha Batra (98111-57354)bhupesh.m@mayanks.com neha@mayanks.com
Mr.Raj Kumar Vimal Mishrarajkumar.verma@rteservices.com vimal.mishra@rteservices.com9654202047 9911422591
Tech Person Mobile No - 011-26426847/48/49 -,Mob.09999016276-vinod shekharan-9999016252
Mr. Anil Kumar Nirmal K. PantMobile No – 9711733689 service@comnetit.com
Mobile No – 09711733695Mr. Vishal Goel9711733690Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Satgur P Gaurkrishnan@hcl.in satgur.gaur@hcl.in9980080154 9810564675
Second Level Escalation
Anupam MishraRakesh Kumar Mr.Navendu Dasshddelhi@ibmesp.com pmdelhi@ibmesp.com9971991210 9971471414
Rajeev Soni V N Jatwanirajeev@digitechonweb.com vnjatwani@digitechonweb.com0129-4073326/ 9718520412 9810549219
Gurinder Singh-09416732949,Harbhajan singh-09813014400
Ved Prakash Mr. Manoj9254140471 9254140462vinod@tmcinfoway.com manoj@tmcinfoway.com
Mr. Mohinder Singh, 98110 11262 Mr. Mohinder Singh, 98110 11262mohindersingh.mscpl@airtelmail.in mohindersingh.mscpl@airtelmail.in
mscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.in
Neel Shah (9820088201)neel@insightindia.com
Mr.Raj Kumar Vimal Mishrarajkumar.verma@rteservices.com vimal.mishra@rteservices.com9654202047 9911422591
vineet@goapl.com Vineet - (9320181925)manisha@goapl.com vineet@goapl.com
Gupta - 9310504488
Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan S.Georgekrishnan@hcl.in s.george@hl.in9980080154 9936792750
Second Level EscalationVimal Garg
vimalg@hcl.inDirector/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Prasenjit Dharkrishnan@hcl.in prasen@hcl.in9980080154 9810883809080-25583831 Second Level Escalation
Sanjeev Anand
sanjeev.anand@hcl.inSanjeev Goel - 9997798281 J P Tyagai - 9837094788 sanjeev@perfectcomputer.co.in
Mr. Sharad Dubey - 9336914757 Govind Singh-(9335910160)govind.singh@redington.co.in
CP Sharma (93361 05296) Govind Singh -(9335910160)govind.singh@redington.co.in
Gaurav Vashishth-0131-2441164
jptyagi@perfectcomputer.co.in
sharadchandra@redington.co.in
sharma.cp@redington.co.in
Monu Sharma Muveen Khan9212296400 92122964010120-2790040
MANISH KUMAR Sandeep Vig, 9814003024manishk@spectracomputech.com sandeep_vig@spectracomputech.com0172-5025451,09876023971 0172-5087263
Suresh Sharma (9316204170) Lakshmi/ Sachin Deshmukh (9312437677)suresh.sharma@redington.co.in sachin.deshmukh@redington.co.in
Pratibha (9216888059) Rajesh Puri(9814210307)Pratibha@foresolutions.net
Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Vinay Agarwal krishnan@hcl.in vinay.aggarwal@hcl.in9980080154 9876711575
Second Level EscalationOnjiwan Guptaomjiwang@hcl.in
9876711576Mr. Jasmeet Singh (09316903168) Suresh Sharma - ( 09316204170)jasmeet.singh@redington.co.in suresh.sharma@redington.co.in
Manish (9314480632) Srinivas Kaja, 9829014582skaja@sequelinfo.com
rajesh@foresolutions.net
manish@sequelinfo.com
vandana@sequelinfo.com
rajeev@iconitservices.com rajeev@iconitservices.com
rajeev@iconitservices.com rajeev@iconitservices.com
Mr. Basant Mehtamail@bluebellcomputers.co.in9829021253
Namita-9024869815,srivinayakdigitechhotmail.com
Surendra Kumar Govind Singh -(9335910160)surendrakumar@redington.co.in govind.singh@redington.co.inMobile#9358105732
S K Chaturvedi - ( 94150201850) Mr Neeraj Kapoor - 9935084102, 9415019874lko@csplworld.com nkshack@satyam.net.in
Manoj/ Himani Himanshu Pant9456730242 9917244409
Rajeev Mathur (9829065228) Rajeev Mathur (9829065228)
Rajeev Mathur (9829065228) Rajeev Mathur (9829065228)
Mukesh Paliwal-9756029961pantpradeep@hotmail.com
Sachindra Kanchan Rajesh MathkarSachin@wysetek.com rajesh@wysetek.com9324977788 9821142507
Mr.Prasanta .Kprasanta.k@ibmesp.com9945714946
Ravinder Bhalke, 9827022251 Ravinder Bhalke, 9329822211ravindra@worthtechnology.com ravindra@worthtechnology.com9329822211
Bhawana Sachin Deshmukh- (9312437677)Bhawana.a@redington.co.in sachin.deshmukh@redington.co.in
Rajesh Viswakarma (09755092900 ) Kamlesh Joshi (9755092888)kamlesh_joshi@cms.com
0755-4286010 0755 4286009Fax:0755 2572000
rajesh_vishwakarma@cms.com
Ranjeet Thakur-9816181317- tejprakesh-9418055298
Randeep Jamwal - ( 9906062522) Jyotin Sharma - 9906079967randeep@digitechsys.net jyotinsharma@hotmail.comTel: 0191-2561574 Ext-36
Pramod K Goyal - 9810127830 (Director)
Kamal Khanna/Amarjeet waliakamal.khanna@targustech.com,amarjeet.walia@targustech.com 09953325752 (for escalation)9953325745
4th Level :- Ravi Mehta7428397182/ 011-4200 4279ravi.mehta@teamcomputers.com
escalation only
Mr. P. K. Sharmapksharma@comnetit.comMobile No – 9811026195
Ajay Bhardwaj9729040460 ajay@tmcinfoway.com
Gaurav- 9810266062gaurav@pioneercomputer.in
Lakshmi/ Sachin Deshmukh (9312437677)
Vandana-09351114582
Mr Neeraj Kapoor - 9935084102, 9415019874
Sachindra KanchanSachin@wysetek.com9324977788
ESP/WSP/WSA Location Zone CodeName & AddressIBM Jamshedpur IBM India Private Limited
'Kashi Kunj', Road No. 2, Contractors Area,Bistupur, Jamshedpur -831 001Ph# 0657-6699341Fax #0657-6699356
ASP Jamshedpur ASJ0440 TRISITA C/O JUPITER SYSTEMS1st Floor, IMA BuildingDamodar Road, Sakchi,Jamshedpur- 831 0010657- 2231305/306/5576417Fax : (0657) 2423271, 2433088
WSP Jamshedpur ASJ0010 Jupiter Software & Systems Pvt Ltd1st Floor, IMA BuildingDamodar Road, Sakchi,Jamshedpur- 831 0010657- 2231305/306/5576417Fax : (0657) 2423271, 2433088
WSP Jamshedpur ASJ0030 WIZERTECH INFORMATICS PVT LTD31-A,CIRCUIT HOUSE AREA9 (OLD)ROAD NO: 4JAMSHEDPUR – 831001PH # 0657 –2230829 / 2230832
HELPDESK C0-ORD. & ID SERVICE MANAGER & IDSamrat Chakraborty
'Kashi Kunj', Road No. 2, Contractors Area, Samrat Chakraborty3/India/IBM
Dibyendu Maity Madhumita Chatterjeetrisita_service@vsnl.net,madhumita.chatterjee@trisita.com, madhumita.chatterjee@trisita.comjssjsr@rediffmail.com 98305809169831781943 Kamalendu Shukla, 94311 12701)
jssjsr@rediffmail.com
Ashok Kumar/Pramod Kamalendu Shukla, 94311 12701)jssjsr@rediffmail.com jssjsr@rediffmail.com
Arijit Ray Mr Heeralal Jaiswal9430372390 9334644478Support_jsr@wizertech.comwizerjsr@sify.com
ESCALATION LEVEL, (M)#, ID
Anthony Harry anthony.harry@trisita.com9831151607
ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Kolkata
ESP Kolkata / Siliguri RVA0753Note: ONLY IBM Internal callsmark cc toAmartya Sinha/India/Contr/IBMASSIGN SO/INTERNAL CALLS ONLY10/03/2011 As per VinilDO NOT ASSIGN EXTERNAL WARRANTY CALLS
ESP Kolkata ASK0520Note:Only mouse calls to be assinged
ASP Kolkata ASK0020
ASP Kolkata ASK0080
ASSIGN IBM MA calls for Kolkata
ASP Kolkata ASK0320
ASP Kolkata ASK0500Assign Dhanbad,Asansol,Durgapur and Burdwan region Call to Computek Only
WSP Kolkata ASK0290
WSP Kolkata ASK0030Stop Assigning callsUntill Further commication
from ASP Manager - PrasenjitWSP Kolkata ASK0100
Stop Assigning callsUntill Further commicationfrom ASP Manager to ASK0100
WSP Kolkata ASK0110
ASSIGN IBM MA calls for Kolkata
WSP Kolkata ASK0260Stop Assigning callsUntill Further commicationfrom ASP Manager.
WSP Kolkata ASK0270Do not assign any calls as this partner hasbeen de-certified from today (24.05.11)
WSP Kolkata ASK0310
WSP Kolkata ASK0460
WSP Kolkata ASK1090
wsp Kolkata ASK1040
WSP Kolkata ASK1060
Do not assign any calls till futhercommunication from WSP Manager
Please Do not assign Desktop Calls to this Partner from
30.06.11 till further communication from WSPManager
WSP Kolkata ASK0510
WSP Durgapur ASK1050
WSP Purulia ASK1180
WSP Kharagpur ASK1190
Note: Do not assign callstill fruther communication
WSP Siliguri ASK0420
Assign Malda and Siliguri to Computek Siliguri
ASP Raipur ASK0360
ASP Raipur ASK0490
WSP Bilaspur ASK1080
WSP Guwahati ASK0620
Preferred service center
WSP Guwahati ASK0130
till further communication
WSP Guwahati ASK0480
WSP Guwahati ASK0120Call not be assigned until further comm from ASP Mng
WSP Guwahati ASK1170
Note: Do not assign callstill fruther communication
ASP Bhubaneswar ASK0351
WSP Bhubaneswar ASK0400
Assign only KIIT DT calls
WSP Bhubaneswar ASK0150Stop Assigning callsUntill Further commicationfrom ASP Manager ASK0150
WSP Bhubaneswar ASK0530
Preferred service center
OPEPA, TCS & VODOFONE All Desktop callsassign all the to E-sqaure
WSP Bhubaneswar ASK1030Pls stop assigning calls31-03-2011
WSP Cuttack ASK0470
Do not Assign both Server & desktop calls
WSP BERHAMPUR ASK0540
Note: Do not assign callstill fruther communication
WSP BERHAMPUR ASK0640
WSP Rourkela ASK1100
WSP Patna ASK0160
WSP Patna ASK0330
Note: Do not assign LENOVO WARRANTYCALLS till fruther communication
Assign only IBM MA CallsWSP PATANA ASK0550
Note: Do not assign callstill fruther communication
WSP Patna ASK1130
WSP Gaya ASK1070
WSP Katihar(Bihar) ASK1140
WSP Agartala ASK0280
Assign only MA Desktop & Thinkpad
Pls don’t assgin calls to ASPUntil Further Communicationfrom ASP Manger
WSP Gangtok ASK0350Pls don’t assgin calls to ASPUntil Further Communicationfrom ASP Manger
WSP Manipur ASK0430
WSP Ranchi ASK1160
Assign all TATA CUMMINS Callsfrom today (09.11.10) onwards
WSP Ranchi ASK1120
Do not assign any calls to this partnerfrom today onwards (26.03.11)
NAME & POSTAL ADDRESSIBM India Private Limitedaddress: 16, Camac Street2nd Floor L& T Chambers cal 17Ph (033) 22826417 (ext 205/206)Board-91 33 40022000Fax- 91 33 22826410DID NO- 91 33 40022xxx (xxx being the Extn number)Kaizen Services219, Jodhpur Park, Kolkata-– 700068Office: 24994192,93,94,95Shimantini Roy-033-24994192-95Chaitali Roy-033-24994192-95-9830224932Ph No033-24994192-95
Info ServicesDE 121, Rabindra Pally, KrishnapurKolkata -700101033-25915525Mob:9940035110 Ace Marketing & Services7T, Cornfield Road,Kolkata - 700 019Phone : (033) 24600456, 24402068, 24402256Fax : (033) 24402071Rahul Commerce Pvt. LtdD-38(79), Rajdanga NabapallyCalcutta - 700 107Ph: 033 2441 6101Fax: 033 2442 6102
Microsolus Systems & Sotware Pvt LtdBE 101 , Sec 1 , Saltlake , Kol -64Phone (033) 23580414/23592613/23345379Fax (033) 23592612
COMPUTEK1/2, LORD SINHA ROAD, KOLKATA - 71WEST BENGALPh (033) 2282 6846 / 1267/ 2761Fax +91 33 22822768
Wizer Technologies162/C/529, Lake GardenKolkata- 700 045Ph: (033) 24221503/04CMS Info Sytems4A, Orient Row, 3rd floorKolkata - 700 017
Ph: (033) 22806112/6113/6114/36450074Redington India LimitedP-89, CIT Road;Entally, PuddapukurKolkata - 700014Ph 033 - 22865880/81/82 /3950 0098Fax: : (033) 22405606Trisita Corporation7/1 , Lord Sinha RoadGr Floor.kolkata - 700071Phone (033) 22825091/22825092/22820166/22433814Fax (033) 22103292CMC limited28, Camac Street,KolkataPhone (033) 22874845Wipro Ltd3, Pretoria St, III floor, KolkataPh: (033) 22828489Fax (033) 22825912Toll Free No -18003455678 Embee Software Pvt. Ltd1 Kyd Street14B Palace Court1st FloorKolkata – 700 016033 – 2229 2434/4006 5584
GALAXY OFFICE AUTOMATION PVT LTD 219 RAJDANGA NABAPALLY. (P.S. KASBA.)KOLKATA (WEST BENGAL) PIN: - 700107
Ph 033 24638359/32538359 Fax 033 24653044
Computer Exchange24 park street, 1st floor park centre building , kolkata-16033 2229 3904/2229 5047
NETCOM INFOTECH P LTD
95-Ajcbose Road Goury Appt 1st floor Kolkata 7000149836077749--033-22265256,58
VISION COMTECH
147-E Sharad Bose Road Kolkata 700026PH:033-24630450 / 51Fax no – 24630451
HCL Infosystems Ltd
45, Jhothwala Road
On Syed Amirl Ali Avenue
CALCUTTA - 700 019
TECH INTERNATIONAL
Red Cross Road, City Centre, Durgapur - 713216.0343-2548216 / 2548217
KATARUKA FORMS & COMPUTERS
Ranchi Road bye lane,neer ICICi bank,purulia WB-72303252-227638
WIZERTECH INFORMATICS PVT LTDC/o, Subha Medical,Prakash Plaza,1st Floor, Oppo. Of S.D.Hospital,Chota TangraKharagpur – 721301
COMPUTEKKIRAN NIWAS37/33, SISIR BHADHURI SARANIWORD NO-XI , KHUDIRAM PALLISILIGURI- 734001Tele :0353-3202645FAX-22822768Ankur computers2nd Floor, Raipur Complex, MG RoadLink 1, Raipur, Chattisgarh 492 0010771-2884441Wizertech InformaticsPvt.LtdDutta Complex,1st FloorAbove Varun Honda Showroom G.E. RoadRaipur- 492010Ph 0771-228270Fax 0771-4060609
Computer ConnectionComputer Connection , G N Complex , Link Road Bilaspur ,Bilaspur, Chhatisgarh , 495001
HUE SERVICES2nd floor, House No: 60;Beside Blue Moon Hotel,Bhuban Road,Uzanbazar, Guwahati – 781 001, ASSAM.Ph.: (0361)-2510471; 098640 57901.
Redington India LimitedBajrangbali Bldg.; 1st floor; Bora service
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
03222-255856
G S Road; UlubariGuwahati - 781007Phone (0361) 2450611/12
BMG INFORMATICS PVT. LTDOpp. City Heart Hospital.Rajgarh RoadGuwahati – 781007 Assam,India(0361) 2460701FAX (0361) 2459004DDE Org Systems LtdC Goswami Road, 2nd floor, Ganjanan Bhawan,Panbazar, Guwahati - 781001Phone (0361) 2545523/2515577WIZERTECH INFORMATICS PVT LTDH.No:111A,DrB.K.Kakati Road,Ulubari,Guwahati-781007.
09957562103/9957562102/09831431678
Microsolus Systems & Sotware Pvt Ltd634 Saheed Nagar,Bhubneshwar- 751007(0674) 2544562Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floor
Bhubaneshwar0674-2397656,2397068
Redington India LimitedA/29/1, Kharvel NagarUunit III, 3rd floorBhubaneswar - 1Phone (0674) 2536166/2402663/656/665/659E-square System & TechnologiesPlot no-135, 1st floor, Sahid NagarBhubaneswar-7510087Orissa Ph No:0674-2540481Mob No:9776037500Fax No:0674-2540481DGT SYSTEMS(P)LTDDGT Systems pvt ltd,M-132,Barmuda housing board ,colony ,Barmuda,Bhubaneshwar,Orissa9437055522Aditya Impex & TechnologiesBiswanath Lane, Balu BazarCuttack - 753002
OrissaPh No 0671 - 2368752 / 3291890Fax No 91-671-2368870WIZERTECH INFORMATICS PVT LTD
GANDHINAGAR,1ST LANE,BERHAMPUR-760001Orrisa region.9748775020/9861232994Supreme Systems1st Floor, Giri Road, Berhampur, Orissia- 760005Phone :0680-2212369/94370069569
Fusion Technologies1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,Main Road, Rourkela-769001, Orissa0661-2500386
Cygnet Computers Pvt. Ltd.183-B, Sahadeo Mahato Marg,S K Puri,Patna- 800 001Phone : (0612) 2540714/2202864Fax (0612) 2225192Byte ShoppeMadhuraj , Rajendra PathOpp CDAPatna - 800 001Ph : 0612-2320333Telefax : 0612-2322155 WIZERTECH INFORMATICS PVT LTD18,TELEGRAPH COLONY,KIDWAI PURI,NEAR CISF UNIT HOUSE,PATANA-800001Ph no-0612-2521042,09570921010Sona Infotechs Pvt.LtdSona Infotechs Pvt. Ltd., Back of Sahay Sadan, Museum Road, Patna-8000010612-2232433/09708329918Baba ComputersLAL BHAWAN MARKET, TOWER CHOWK,GAYA,-823001. BIHAR0631-2222281
Super ComputersM.G.Road , Katihar , Bihar- 854105 06452-240531, 241194 ,6452240531
CJ Infosys
C J INFOSYSTEMST.G Road, Ramnagar Road No-1, KerchowmuniAgartala, Tripura- 799001Ph : 0381-2310486/496Fax : 0381-2330255Sikkim SoftwareNew Market, GangtokSikkim 737101Contact # 03592 202665 /202640
Computer GalleryKeisampat JunctionAirport RoadImphal – 795001 ( Manipur )PH 0385-2446682FAX 0385-2227977WIZERTECH INFORMATICS PVT LTDOpposite Mahavir Mandir,Kadru Main road,Ranchi - 834001,Phone:-0651-2341233K. Suresh-09934310175
PC Laptop HouseIst floor,Shop no: M4 Rospa tower Main Road Ranchi 0651-2332293 & 9204065770
www.sikkimsoft.com
HELPDESK C0-ORD. & IDTania Chakraborty
DID NO- 91 33 40022xxx (xxx being the Extn number)Chaitali Roy(033-24994192-95)(9830224932)Chaitali.Roy@kaizencare.netShimantini.Roy@kaizencare.net
Debdoot Mukherjee - 9007266740Debdoot.Mukherjee@kaizencare.net
Ajit ukilhelpdeskkolkata@ibmesp.com,sourav.das@ibmesp.comdhimanro@in.ibm.com033-25915525
Miss Mohua Pauace-service@acemarketservices.com98309-76282
helpdesk@rahulcommerce.comsoumen@rahulcommerce.com, pjain@rahulcommerce.com
Anado Dasibmsupport@microsolus.com
RAKTIMA PALsupport_ho@computek.co.in,info@computek.co.insanjit@computek.co.inTech-SANJIT JOYDHAR9433475321
Arpita Talukdarsupport@wizertech.comsupport_bbsr@wizertech.com
Ms.Nandini - co-ordinator 033-30219429/30219400kol_tsd@cms.com,
tchakrob@in.ibm.com
clogisti@cms.comSumita
servcal@redington.co.inhpcpckol@redington.co.in
Dibyenduanthony.harry@trisita.com
Phone (033) 22825091/22825092/22820166/22433814
DP Roy Choudharydp.roychoudhury@cmcltd.com
Rakeshecare@wipro.com,santoshi.nayak@wipro.comprakash.pillai@wipro.comKranti kumar Singh(9900306626)kranti.singh@wipro.com Babita Singh9836810810support.asp@embee.co.intapas.g@embee.co.in
Rupa Raykolkata@goapl.combasab@goapl.com033-3253 8359Branch headBasab Choudhary/9831296763033-24638359 Ankhi Roy/Zafreenzafreen@computerexchangeindia.com,kunal@computerexchangeindia.com
Abhijeet
95-Ajcbose Road Goury Appt 1st floor Kolkata 700014
MS. CHANDANA CHATTERJEE/MR. SHANKAR DAS
9830600223/09433392617visioncomtech@vsnl.com
Sushanta kundu
sushanta.kundu@hcl.inTech Team leader Name (regional)
M. Bineesh
9748764705
m.bineesh@hcl.inSadhan Mondal
9732115798 / 9800899919techinternational@dataone.inamitavadurgapur@rediffmail.comMaheshkatarukaprl@bsnl.inmaheshk79@hotmail.com
Debasish Mukherjee,09933391757-support@wizertech.com,nandah@wizertech.com
9748775020
Bebasis Chokrobortysupport_slg@computek.co.insupport_ho@computek.co.incomputek_ho@yahoo.in
Lokesh Shuklaankurcomputers@gmail.comnancy@ankurcomputers.com
Tech NameMr.Arijit Rayarijitr@wizertech.comPh 09755559057
Neelam Vishkarma /Praveen Srivastava-982671717291-7752-237596,409402,6536289770599448neelamvishawakarma@gmail.comProdyut Paul - 9508621363ibmsupport.ghy@hueservice.comguwahati@hueservice.com
Partho Das/Lakshmiservgwi@redington.co.in
nationalcc.pc@redington.co.in nationalcchpcpc@redington.co.in
Mr. AMIT KARMAKAR9957569178bmg_service@yahoo.com
Ansuman Guha 98640 38403ansuman_guha@rediffmail.com
Nabarun Das/Jyotiswar support_guw@wizertech.com,nabarund@wizertech.com
Monalisa Routsupportbbs@microsolus.com
Ashok Samal:94372 32748
support_bbsr@wizertech.comrakeshs@wizertech.com
Atish (92385-82697 / 0674-2532368)servbhu@redington.co.insrinibas.m@redington.co.inatishsahoo@rediffmail.com nationalcc.pc@redington.co.inTulsi Kohartulsikohar@ymail.comjitin.sahu@estpl.in0674-2540481
Satyajit Ray
9437922953digitek1@rediffmail.comsunil@dgtsystems.inTech NameMr Manoj Behera9938709049its@adityaimpex.co.in
Nanda Kumar Halder-09748775020nandah@wizertech.com,jyotiswarc@wizertech.com,SUPPORTBER@WIZERTECH.COM
V.Ramu - 8763296376helloramu05@gmail.comsupremebam@gmail.comPuspalata Panda
Praveen Agarwal
fusiontechz@gmail.com
Suruchi (0612-3101793)support@cygnetcomputers.com
Binod Singhania 94310 18299care@bytewonder.combytecare@hotmail.com
Dhirendra Kumar/09204593378dhirendrak@wizertech.com,manojks@wizertech.com
Devendra Kumar Singhsonaservice2@gmail.comdspande@gmail.com, mehra.sonainfo@gmail.commehra.sonainfos@gmail.com,dkmehra24@sify.comNiraj Tiwari
Sandeep agrawalsuper_lenovocare@yahoo.com
Jayanta
agartala@cjinfosystems.comjayanta@cjinfosystems.comkolkata@cjinfosystems.commadhumita@cjinfosystems.com
Tenzing 99331 16600bigbytecompsys@sify.com
rkprallo@cgimphal.com
Asrar Ahmed--099934316459asrara@wizertech.com,stanleyx@wizertech.comK. Suresh-09934310175
Mr. Vikram Choudhary
pclaptophouseservice@gmail.com
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDPrasenjit Maity Anirban Sen
Prasenjit Maity2/India/IBM asen@in.ibm.com
Arin Banerjee-033-40228026/9830122770 Subhradarshi Sen Gupta/033-40228030/9007015494arin.banerjee@kaizencare.net subhro.sengupta@kaizencare.netbanerji.arin@gmail.com subhradarshi.sengupta@gmail.com
Dhiman Roy Prasanta Kprasanta.k@ibmesp.com
9903956568 9945715946
Niharendu Chakroborty 9830276290 Suptaim Bose : 9830276283supratim@cal.vsnl.net.in
Rajarshi Dasgupta, 9831257075 Deven Shah, 9831027879deven@rahulcommerce.com
Mr Gautam Chatterjee 31054805/31054713
BAJRANG CHURIWAL First Level Escinfo@computek.co.in SANJIT JOYDHAR
support_ho@computek.co.in9433475321Second Level EscDevjit Dey
Krishnendu (033-31044076)wtsupport@vsnl.net
Sanjay Sengupta 033-32069414 / 98300 23074sanjay_sengupta@cms.co.in ruma_dutta@cms.com
dhimanro@in.ibm.com
Sanjay Tripathi, 93310 53907 Lakshmisanjay.t@redington.co.in nationalcc.pc@redington.co.in
Ashu Modi, 9831087495 anthonyanthony.harry@trisita.com
KD Burman(98300 73011) S S Banerjeessb@calro.cmc.net.in
Mukul Bose(9830452615)mukul.bose@embee.co.in
manisha@goapl.com manisha@goapl.comvineet@goapl.com vineet@goapl.com
033 24638359/32538359 033 24653044
Zafreen/09330585374 Rajnish Kumar Singhzafreen@computerexchangeindia.com rajnish@computerexchangeindia.com9330585374 9830642570
Mr. Joseph John-9830951008joseph@computerexchangeindia.com
MR. GOUTAM PAUL MR. SUBHAS CHATTERJEE- 98367069659830329001 RAJHANS JAIN-9830169277visioncomtech@vsnl.com
Director/Manager Name (National support manager) First Level Escalation
Mr. M. Krishnan M. Bineesh
krishnan@hcl.in m.bineesh@hcl.in9980080154 9748764705
Second Level Escalation
Satyapal Menon
Simarekha Dey Karar,09748736181- Nanda Kumar Halder-
Sanjit Joydhar9433475321 Bajrang Churiwal
info@computek.co.in9830210800
Nancy Dama (93012 29991)nancy@ankurcomputers.com
Mr.Suresh Mishrasuresh@wizertech.com
Neelam Pravin Shristav/Virendra Batraneelamvishawakarma@gmail.com neelamvishawakarma@gmail.com9770599448 9826717172/9826165875
Ashish Chakraborty Subhradeep Aichsupport.guwahati@hueservice.com sd.aich@hueservice.com9508620981 9864028226
Lakshminationalcc.pc@redington.co.in
JOYDEEP GUPTA Joydeep.bmg@gmail.com
orggh@sify.com
Mitra Chetry-09957562102mitrac@wizertech.com
Sandip Saha Kamal Routray
Srinivas Mishra (93310 53907) Lakshmisrinibas.m@redington.co.in nationalcc.pc@redington.co.in
Jitin Kumar Sahu Mahendra Kumar Dakuajitin.sahu@estpl.in mk_dakua@yahoo.co.in9777102304 9692244955
Sunil Das-9437055522sunil@dgtsystems.in
Adarsh Halana_halan@hotmail.com 0671 - 2368752 / 3291890 91-671-2368870
JYOTISWAR CHAKARBORTY-9861232994jyotiswarc@wizertech.com
Biswajit Padhi Akshay Kumar Dashbapi_berhampur@rediffmail.com sukhoi2705@gmail.com91-8763296377 8895317666
Rupesh (0612-3101870) SN Prasad(0612-3101830)snp@cygnetcomputers.com
Rajiv Agarwal (94310 18295)
ranchi@bytewonder.com
Manoj Kumar Singh-09570921010manojks@wizertech.com
Chetan Sandeepsuper_lenovocare@yahoo.com super_lenovocare@yahoo.com6452240531 9334474729
Jayanta Chayan Das(9830142652)
jayanta@cjinfosystems.com
Karma Dawa (99331 10033) Karma Dawa (99331 10033)karma@sikkimsoft.com karma@sikkimsoft.com
RK. Prallo RK.Philiprkprallo@cgimphal.com rkphilip@cgimphal.com9862034814
Stanley Xavier-092046536759771400206
chayan@cjinfosystems.com
Subhradarshi Sen Gupta/033-40228030/9007015494
ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Mumbai
ESP Mumbai ASM0460Note:Assign IBM Daksh ( Mumbai ) calls to MOnly - Notice from Prasad Ranade.
ESP Mumbai ASM0450Note:Assign IBM Daksh ( Mumbai ) calls to MOnly - Notice from Prasad Ranade.
Assign MCGM /BMC MA callsASP Mumbai ASM0370
WSP Mumbai ASM0020
WSP Mumbai ASM0060Note:Don't Assign MA callsto CMS Mumbai-Notice from Prasad Ranade.
WSP Mumbai ASM0090
Do not assign calls till 20/07/2011 from 11/07/2011
Assign All MA calls of Reserve Bank of India and DBS Bank Ltd.
WSP Mumbai ASM0110
WSP Mumbai ASM0150Harbour Line
WSP Mumbai ASM0170
WSP Mumbai ASM0180Please do not assign thecalls till further communication
WSP Mumbai ASM0190
WSP Mumbai ASM0210
WSP Mumbai ASM0360
WSP Mumbai ASM0420
WSP Mumbai ASM0530Please do not assign thecalls till further communication
WSP Mumbai ASM0430
WSP Mumbai ASM0200
WSP Mumbai ASM0470
WSP Mumbai ASM0280
Communication From Prasad not to assign calls to Wipro until customer insist
WSP Mumbai ASM1020
WSP Mumbai ASM1010
WSP Mumbai ASM1060
WSP Mumbai ASM1040
ASSIGN J & J CALLS
WSP Navi MumbaASM0480
WSP Thane ASM0400Central Line
WSP Thane ASM0520
STOP assigning calls to Pace Business Machines with immediate effect.
Name & AddressIBM India Private LimitedIL&FS Financial Centre,4th flr, Bandra Kurla Complex,Bandra East.Mumbai - 400 051Board 022- 56962020 / 40589000Fax Nos : 022- 26533570Maitreyee IT ServicesOffice no.11, 2nd Floor,Divya Commercial Complex,17th Road, Chembur,Mumbai 400 071.Tel:8080 8747 12 / 8080 8747 13Tel: 91-22-2526 0690/91 TeleFax: 91-22-2529 7677
Escalation Matrix for MRR Calls
Calls & Update related Queries: Shilpa Patkar
Stores & Stock related Queries: Yogesh Ganage
Escalations To: Udeet U. BardhanSVN Technologies217 – 220, B – Wing,BONANZA, Sahar Plaza Complex,Andheri (E),Mumbai 400 059Andheri (East), Mumbai – 400059Ph: (022) 28245899 / 28245900/67100176Wysetek Technologies6&7,Ground floorUdyog Mandir no.1, Bhagoji Keer Marg, Mahim (W), Mumbai - 400 016. Ph (022) 66662727APL Mumbai (formerly Alphabetics)25, Madhu Estate, P B Marg,Worli,Mumbai - 400 013Phone : (022)24931399,24932405, 40272400/33Fax : (022)24932400CMS Info SytemsCMS House,No.91, Street No.7MIDC, Marol,Mumbai- 400 093Ph : 022 30804498 /99 /44Fax : 022 28364954Galaxy Office Automation Pvt LtdA-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump HouseAndheri (east)
4000934218 7777 - ext 700 / 01 / 02
Lauren Information Technologies Pvt.Ltd.Jains Arcade, 3rd Floor,14th Khar Danda Road, Khar (West), 'Mumbai- 400 052Phone : (022) 6735 7000/6735 7043 / 6735 7037Fax : 91-22-2600 7702Nair Business Machines Pvt. Ltd.109, Punit Chamber,Near Masco,Sector-18, Vashi,Navi Mumbai- 400 705
Fax : 022-27888006Omnitech Business Machines Pvt. Ltd.
Phone : (022) 40956666,23734861, 23716702Fax :(022)23780367Avnet Solutions Pvt LtdD/4131-4139,Oberoi Garden Estates,Off Saki Vihar Road, Chandivli,Andheri(East), 'Mumbai- 400 072Boardline - 022 44200200Tel: +91 22 4420 0221Ph(022)66426000/66426030/66426006Fax (022) 66781299Orient Technologies Pvt. Ltd49H, New Havens, 2nd Floor,Parsi Panchayat Road,Andheri (East),Mumbai 400069.Phone : 022-67158888Fax : (022) 67158989Pentagon Systems & Services Pvt. Ltd.,501, Pamukh Plaza, Cardinal Gracious Marg,Chakala Andheri East, Mumbai - 400 059.Ph 022-67417500 /67417512Fax : (022) 28234996Micro Clinic India Private Limited208,Laxmi Plaza,
Ph : 22-27889970,27888084,27888085,28888509,27888201
Plot No A-13 , Kondivita Road , Cross road number 5 , Near Pidilite IndustriesMarol MIDC Andheri ( E) Mumbai 400093
Laxmi Industrial Estate,New Link Road, Opp.Adhikari Brothers office,Andheri (W)Mumbai - 4000 53Direct:- 26319702 / 03Team Computers Pvt. Ltd.Radha Rani Silk Mill Compound,30 Parsi Panchayat Rd., Andheri (E) Mumbai.- 400 069022-42014214/15/16/17
General TechnologiesUnit No 4, Municipal Industril EstateBapati Road, Near Navivan Soc. Circle,Grand Road (E) , Mumabi-400008MaharstraPh : 022- 23447565/23400228/66356993/94Fax : 022-66335086
Swan Solutions & Services (P) Ltd, 11 Currimji Building,19 M.N. Koli Marg, Masjid(W)Mumbai-400 009Phone: 022 61127020/23
Glodyne Technoserve Ltd.53/2476, Radheshyam,A3, Unit No. 215, Sector 1,Millennium Business ParkMahape, Navi Mumbai - 400 709.Tel No: 022 61442727
Dynacons Systems & Solutions78, Ratnajyot Industrial EstateIrla Lane, Vile Parle WestMumbai-400 056Direct: 022-5695 7423Ph :022-2671 4494 (5 Lines)Wipro Infotech Ltd.B-wing, 1st floorShah Industrial estateSaki vihar , Andheri (E)Ph : 28577820, 26323253Fax : 28577787
CDP INDIA PVT LTD
299,Shantashram Building,Tardeo Road,Nana Chowk,Mumbai-400007
V.N Puram Marg,prakash kunz,first floor chember,mumbai 400071022-67247272
HTP SYSTEMS PVT. LTD.
901, Techniplex Park-II, 9th Flr, Goregaon East-West flyOpp. Grand Sarovar Premiere, Off. S.V.RoadGoregaon (West) Mumbai: 400 062Contact details: +91-9167970001-05022-61960900UNIQUE ENTERPRISES
103,Krishna Commercial Center,6 Udyug Nagar off, S.V Road,Goregaon ,Mumbai 40006222-2878 5154/55 Galaxy Office Automation Pvt LTDD-122/123 Steel Chambers,Plot No.514,Steel Yard,KalamboliNavi Mumbai-410218Ph-022-27425057
Pace Business Machines Pvt. Ltd.G-11/S-14, Camps Corner Apt.,Ground Floor, Near Shahad Rly. Stn.,Shahad - { West}, Kalyan - 421 103Dist: Thane, State: Maharashatra.Ph (0251)2300876/2301333/Fax (0251) 2320913.HCL Infosystems Ltd
A/107, AMARGYAN INDUSTRIAL
ESTATE, KOPHAT
OPP. TO S.T.WORKSHOP
THANE(WEST) - 400601
Maharashtra
22-2387 3744/23898943 Ext. 129
BLUECOM TECHNOLOGIES PVT. LTD.
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
HELPDESK C0-ORD. & IDKishori Rane
Shilpa PatkarMark it all the Mail IDhelpdesk.mumbai@mitspl.comtechspecialist.mumbai@mitspl.commumbaisupport@mitspl.comudeet.bardhan@mitspl.com022 2526 0690/ 91Mahesh Indap- Tech+91 93231 90604
Lovina/Satishhelpdesk@svnindia.com,stores@svnindia.comsvntechsupport@svnindia.com prashant@svnindia.com
Mohini/Rekhamohini@wysetek.comrekha@wysetek.comvenkat@wysetek.comcallcentre@wysetek.com
Vibha/Vishalsupport@apl-mumbai.comvishal@apl-mumbai.com
Smitacmsasp@cms.comsparestores.bom@cms.comkisan_magar@cms.com022-28205329Parikshit Raut9324380808Call co-ordinatorLovina Mathiayshelpdesk@goapl.com,assist3@goapl.com,santosh@goapl.comhelpdesk1@goapl.com
ibmcsmbi@in.ibm.com
anjani@goapl.com
Team leaderSantosh Repale/98202 33847santosh@goapl.com4218 7777 - ext 700 / 01 / 02Almas (Normal support - Office hrs)almas@lauren.co.inhelpdesk@lauren.co.inChristy Gomes/022-67357034christy@lauren.co.in
Prasad Nair (98201 46625)
prasad970@hotmail.compra.achu@gmail.comprasad_nair27@rediffmail.com
prasad@nairbusinessmachines.comPh:022-27889639Sachin / Savita/Sudahakrserviceco@omnitechindia.comrupesh.shirgaonkar@omnitechglobal.comkamlesh@omnitechglobal.com
Savita - 9863389621Sachin - 9004665913Ms. Trupti/ Ms. Shalakahelpdesk.mumbai@avnet.comshalaka.pawar@avnet.comtrupti.pali@avnet.comCC torakesh.bhuvad@avnet.com
Joseph Nadar – 9769008834customercare@orientindia.net,josephnadar@orientindia.netjosephnadar@orientindia.netDirect: - +91-22-67158827Mobile: +91- 9769008834
Chetan/ Reenasupport@pentagon.co.in,helpdesk@pentagon.co.in22-67417550
Swati(26319702/3)
nbmpvtltd@vsnl.net
customercare@microclinic.in servicemumbai@microclinic.insupportmum@microclinic.in
Nilesh Ausaramal - 9320167423mumhelpdesk1@teamcomputers.commumhelpdesk2@teamcomputers.commumhelpdesk3@teamcomputers.com,sunilnaik@teamcomputers.com022-32408017/022-42014214/15/16/17
slcwest.bf2@teamcomputers.comAsif Usmaniasif@gtindia.netahzaz@gtindia.netTech NameAhzaz PatelPh 9322246896
Reeta/Nishasupport@swansol.comrahil@swansol.commukta@swansol.com
Anjali 9324263308anjali.deshprabhu@glodyne.comhelpdesk@glodyne.com
Dattaibm.support@dynacons.com22-66889900
minesh Jangam (9819062020)ecare@wipro.com,santoshi.nayak@wipro.comShalini.rawat@wipro.comkavitha.prashanth@wipro.comminesh.jangam@wipro.comprakash.pillai@wipro.com1800-34-55678ajay.mombharkar@wipro.comNishitha Vinay( 9900557213)nishitha.vinay@wipro.com Roshani -
techsupport@cdpindia.com,nikunj@cdpindia.com
Sharada/Komal
support@bluecom.co.inmaqsood@bluecom.co.in
Raju Jain/9867388271 (Proprietor)
022-42029999
Latha Shettycontact@uniquee.comsupport@uniquee.com
lovina / Anjani Parab4218 7777 - ext 700 / 01 / 02helpdesk@goapl.com,assist3@goapl.com Team leaderSantosh Repale/98202 33847santosh@goapl.com4218 7777 - ext 700 / 01 / 02Office AssistantAjesh Bhor/022-27425057kalamboli@goapl.comApurva 9920053973rashmib@pbmpl.comservices@pbmpl.compbmservices@vsnl.net
Ms.Reshmi
cbmgr@hcl.inTech Team leader Name (regional)
Haresh Narasinghania
9867566103
hareshn@hcl.in
SERVICE MANAGER & IDSuryakant D Sakpal/India/IBM
Mahesh Indup
9323190604
Prashant tamhaneprashant@svnindia.com9867359006
Venkatesh Pai, 9821417643 venkat@wysetek.comnilesh@wysetek.comNilesh(9870233361)rsrao@wysetek.comRao(9870009611)Vishal Shindevishal@apl-mumbai.com9833540088
Manoj Agarwalmanoj_agarwal@cms.com9324108351
Tasneem Khatri - 9833495814assist3@goapl.comsanjay@goapl.com
susakpal@in.ibm.com
techspecialist.mumbai@mitspl.com
Custome support ManagerSandeep Choudhary
4218 7777 - ext 707Ravi Palival (24/7 After office hrs)Ravi Palival - 9833816550ravi.paliwal@lauren.co.inDarwin jacob - 9967016927djacob@lauren.co.in
Prasad Nair (98201 46625)prasad970@hotmail.com
Kamleshkamlesh Sumandhkamlesh@omnitechindia.com982039899
ramakrishnan.najaraajan@avnet.com9820454798rajesh.palaye@avnet.com9920076787For 24 x7 Support - Rakesh Bhuvad – 9833636346 & Rajesh Palaye – 9920076787
Krishnan Menon -9769008816Direct: - +91-22-67158830 krishnanmenon@orientindia.net
Anslem sequeraanslem.sequiera@pentagon.co.in9820566434
sandeep@goapl.com
Kailash JoshiLevel II9313030098kailashjoshi@teamcomputers.com
First LevelAhzaz Patelahzaz@gtindia.netMobile No : 9322246896
Rahil9867508501rahil@swansol.com
Suhas Tillu9324034429suhas.tillu@glodyne.com
Satyanarayan Patnaik (93223 29707)satya@dynacons.com022-5695 7423
Sanjay - 09821556186sanjay.gothivrekar@wipro.comajay.mombharkar@wipro.comminesh.jangam@wipro.com
Deepaish Patil-9967072607Service-Supv@htpindia.com
9821993033
Vinee Gadiavineet@goapl.com Manisha More manisha@goapl.com,
Rohit Agrwal - 9819234084
Director/Manager Name (National support manager)
Mr. M. Krishnan
krishnan@hcl.in9980080154
Rollwyn Dsouza rollwyn@uniquee.com
ESCALATION LEVEL, (M)#, IDSujit Parulekarpsujit@in.ibm.com
Udeet U. Bardhanudeet.bardhan@mitspl.com91 99603 66602
Mr. Vishwanath Nayak (98672 90576)nayak_v@svnmumbai.com
Rajesh Mathkar, 9821142507rajesh@wysetek.com
M.M Nerurakarmmn@apl-mumbai.com
Harish Nairharish_nair@cms.com (9920706464)
Sanjay Patodiasanjay@goapl.com
9322711283
vineet Gadiavineet@goapl.com93201819254218 7777 - ext 719
Hemant Yalgutkar hemant@lauren.co.inhemant@lauren.co.in9920756239
Rajesh Bhosalerajesh@ominitechindia.com921894315Avinash Pitaleavinash@omnitechindia.com9322951002
Naresh Desainaresh.desai@avnet.com
Rajesh Savla -9769008819Direct: - +91-22-67158831 rajeshsavla@orientindia.net
Fernando Faleiro fernando.faleiro@pentagon.co.in.98212699636741 7568
Diwakar Khatri (98199 31704)diwakar@microclinic.in
Devendran NadarLevel IIIdevendran.n@teamcomputers.com9321861302022-33016233
Aneesahmed M.Kagzianees@gtindia.netMobile : 9820039974
kamal (9821313196)kamal@swansol.com
Devayani Sarnaik- 93242 63399 / 66963333divvyani@glodyne.com
Dharmesh (98201 51566)dharmesh@dynacons.com
Sanjay - 09821556186sanjay.gothivrekar@wipro.com
Daljeet SinghService-mgr@htpindia.com022-42029999/9867001832
Vinee Gadiavineet@goapl.com Manisha More manisha@goapl.com,
Nitin(98200 53973)pbm@bom8.vsnl.net.inVivek (98210 62163)
First Level Escalation
Haresh Narasinghania
hareshn@hcl.in9867566103
Second Level Escalation
KG Rajagopal
kgr@hcl.in9867566052
ESP/WSP/WSA Location Zone Code Name & Address
IBM Regional Office IBM Pune IBM India Private Limited
TPO, Tower B,S.No. 19/A/2A/1/2,
Next to DON BOSCO High School
off airport road Yerwada
Pune - 411006
Board no.020 40115000
Fax.No.020 40116023
Direct No. 020 40117274
ESP Pune RVA0755 Maitreyee I.T.Services
105, Gulmohar Center Point,
1st Flr. Vadgaonsheri, Pune 411 014
Don't assign any warranty PC calls Tel: 91-20-3052 3028/ 29/ 78
Till Further Communication TeleFax: 91-20-2663 0007
From Nagesh Escalation Matrix for MRR Calls
Calls & Update related Queries: Deepali Yadav
Stores & Stock related Queries: Mousuf Chiniwar
Escalations To: Udeet U. Bardhan
ASP Pune ASPP047 Wysetek Systems Technologies Pvt Ltd
305, Sahil Arcade, Shivaji Nagar
JM Road, Pune -411005
Maharastra
Ph : 020-66207142/43
Fax : 020-66207142
WSP Pune ASPP017 Monarch Technologies (Pune) P Ltd.
1, Infinity,
129/132, Law college Road
Do not Assign Any calls Pune 411 004
28.04.2011 Ph.(020) 25424560 /61
WSP Pune ASPP003 CMS Info Sytems
Unit No.24, Electronic Sadan,
No.11, MIDC, Bhosari Industrial Area,
Pune- 411 026
Phone : (020) 27129961, 27120506
(020) 27119461
Fax (020)2792622
WSP Pune ASPP007 Ontrack Solutions Pvt. Ltd.
A-103, 1st Floor, Choice Apartments
38, Sasson Rd.,
Pune - 411 001.
Phone :(020) 26119401 / 26119431
Fax (020) 4026985
WSP Pune ASPP008 Orion Enterprises
272/10, Parth Complex,
Off LBS Road,
Navipeth,
Pune - 411 030
Phone : (020) 24336565/24320709
Fax : (020)24335369
WSP Pune ASPP010 Wipro Information Tech
3rd Floor, Bhosale Heights
1195/5 FC Road, Pune
Calls Ph (020) 25533381/25535659
Fax (020) 25535401
Partner has been Toll Free No -18003455678
de-certified
WSP Pune ASPP015 Cdot systems
41/5, Chinar Apts, Flat # 2
Tarate colony Off Karve Road
Erandwane, Kothrud
Pune
Ph (020) 56614515/ 25412211/25444948
Fax (020) 25450318
WSP Pune ASPP020 GALAXY OFFICE AUTOMATION PVT LTD
F118, Ashoka Mall, Opp. Sun & Sand Hotel
Bund Garden Road,
Pune - 411 001
020-3254 4520
Fax no.020-26054733
WSP Pune ASPP046 HCL Infosystems Ltd
201-208, Akshay Complex
Dhole Patil Road
Behind Hote Regency
PUNE - 411 001
Maharashtra
WSP Sangli ASPP019 Veetrag Computers
Blk NO 1-2., Siddhivinayak Complex
Near Tata Petrol Pump Guest House
Sangli-416416
Ph 0233-2670798,2672320
WSP Sangli ASPP416 V G Computers
Venkatesh Senate, Pushparaj chowk
Sangli-Miraj Road,Sangli-416416
Ph : 0233-2376684,2372793,2322792,
Fax : (0233)-6601302
Please do not assign the
Start assigning calls from 07/06/2011
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
DO NOT ASSIGN ANY CALLS TILL FURTHER
NOTICE
WSP Nashik ASPP011 Alphabetics Business Machines
Kamal Apartment, Ground Floor
Opp. Telephone Exchange, Canada Corner,
Sharanpur Road
Nasik- 422002
Phone : (0253)2342586/2341986
Fax : (0253)2315686WSP Nashik ASP1450 WYSETEK SYSTEMS TECH PVT LTD
JANKI BUNGLOW, PLOT NO 23, Assign Onlly MA ca SHRAM-SNEH HOUSING SOCIETY,
BEHIND GREEN PARK ROW HOUSE, SHANTI NAGAR,
MAKHAMALABAD,NASIK- 422003.
WSP Nashik ASPP401 MINITEK SYSTEMS (INDIA) PVT. LTD.
Shop No. 1, Atreya Apartment, Mahatma Nagar, Nashik - 422 007253-2350 442/6629325/9890914670
WSP Nashik ASPP502 RACCA INFOTECH PVT LTD
C-WING ALCO MARKET OPP STATE BANK CHOWK RAJIVNAGAR NASHIK - 442200253 - 2394513 , 2395513
ASP Aurangabad ASP0440 MITSPL C/O Expert Solutionsshop no. 103/104, c/o planet sagana,
Aurangabad-Pin-431001Phone : (0240) 6600266/9225246854helpdesk@expertgs.com
WSP Aurangabad ASPP012 Expert Solutions (I) Pvt. Ltd.
No. 16-18, Software technology Parks of India,Opposite ESIC Hospital,Chikalthana, Aurangabad 431001.Phone: 0240-6600265/6600261Fax-6600245
ASP Kolhapur ASP1048 MITSPL C/o Master servicesShrikrupa 2000 E
Rajarampuri 8th lane
Kolhapur-411 008
Ph (0231) 2520554
Fax (0231) 2533386
WSP Kolhapur ASPP014 Master services
Shrikrupa 2000 E
Rajarampuri 8th lane
Kolhapur-411 008
Ph (0231) 2520554
Fax (0231) 2533386
WSP Nagpur ASP0310 Micron ServicesMicron House,Next to Hotel Midland,
Do not assign any calls from 07.07.11
rd.
Central Avenue,Nagpur - 18Phone : (0712)2726134, 2726135Fax : (0712)2725607
WSP Nagpur ASP0510 Tech Pacific India Ltd 154-167, Rajat Sankul, Opp. S. T. Stand Ganeshpeth, Nagpur - 440018 0712-3259456
WSP Jalgaon ASPP603 INDU COMPUTERS
Indu Computers, Mahavir Chamber , Jaikisanwadi , Jalgaon-4250010257-2224600, 09325125832 , 09422775787
WSP AKOLA ASP1440 WYSETEK SYSTEMS TECH PVT LTDSITARAM BHAVAN, 1ST FLOOR,
Assign Onlly MA ca RAJPUTPURA,CHITRA CHOWK,AKOLA – 444001
ASP Goa ASPP048 Wysetek System Technologies Pvt Ltd107, Nova- Cidade Complex , Ist Floor Alto Porvoim, Goa-403521GoaPh:022-66662727Board Line:0832-6631942Fax:0832-6631942
ASP Goa ASP0345 Info Services
Kamat Towers Premises
2nd Floor, Kamat towers, Patto Plazao
Panaji, Goa-403001
9923313728WSP Goa ASP0350 Redington India Limited
409, Citicenter, Patpo PlazaPanaji, Goa - 403001Ph: (0832) 2438775/6
WSP Goa ASP0500 Tech Pacific India Ltd (ASP0500)Tech Pacific India LtdMahalaxmi Niwas,2nd Floor,Plot No.M-10,Opp.Ghavnekar's Nursing Home,Chindivala's Colony,St.Inez Punjim,Goa - 403002Ph - 0832 - 3253015/2421564
WSP Bhavnagar ASPP704 THAKUR TURNKEY SERVICES PVT LTD.
14-16, Parag Appt., Nr. Inarco Ltd., Meghani Circle Road, Bhavnagar – 364 0010278 2516 410, 300 1318, 300 1418,252 1013, 300 1218, 329 4200
Do not assign any calls from 07.07.11
Do not assign any calls from 07.07.11
HELPDESK C0-ORD. & ID
Shailendra Bankar
shabanka@in.ibm.com
Meenakshi Suryavanshi
To ---To all the below given ID
helpdesk.pune@mitspl.com
punesupport@mitspl.com
udeet.bardhan@mitspl.comstores.pune@mitspl.com,punesupport@mitspl.comtechspecialist.pune@mitspl.comMark it all the Mail ID
Manisha Mane
manisha@wysetek.com
partha@wysetek.comsupport.pun@wysetek.com
Ms Vinita Dikshit
service@monarchtechnologies.com
Vinita@monarchtechnologies.com
raghavendra@monarchtechnologies.com
aniruddha@monarchtechnologies.com
Vora/Vishwas (9970964804)
Vikram
Vikram.Kalokhe@Avnet.com
9923385663
Sujit
stores.pune@cms.com
orion1@vsnl.com
engineer.lenovo@capgemini.comMr.Ganesh - 9552589294
Ajit/Anantaecare@wipro.com,santoshi.nayak@wipro.comajit.chavan@wipro.com
prakash.pillai@wipro.com
Nishitha Vinay(9900557213)
nishitha.vinay@wipro.com
Ashwini
Ashwini.m@cdotsystems.com
Bharti Pawar
020-3254 4520pune@goapl.comBranch head
Harish Bhatia/9373046660
020 3252 5134
Subratocbopun@hcl.inTech Team leader Name (regional)
Manoj Patil
9096374447manoj.patil@hcl/in
chandrakant
9373898086
service@veetragcomputers.comsunilbhosale@veetragcomputers.comSnehal Bhosale (Call Co-ordinator)info@vgcomputers.orgdilip@vgcomputers.org0233-23227793
demandspune@wipro.com
c-dot@eth.net
Sandeepsupport@abmpl.com,abmplnsk@gmail.comsandeep@abmpl.com,abhay@abmpl.com9225145892
Sanjay Karmalkar-9326184288sanjaykarmalkar@wysetek.commanisha@wysetek.com
Ravi Barhate9890914670eg_service@hotmail.com,vinod@miniteksystems.com
Sharada SERVICES@RACCAINFOTECH.COMADHAR@RACCAINFOTECH.COM
Sanjay Bohare(9225246858)sanjayb@expertgs.com,helpdesk@expertgs.com
Priya Nathani
helpdesk@expertgs.com
sanjayb@expertgs.com
anilk@expertgs.com
Anil Kale-9225246825
0240-6600265
Somnath (98225-33663)
services@masterservices.co.in
masterservices.kolhapur@gmail.com
Somnath (98225-33663)
services@masterservices.co.in
masterservices.kolhapur@gmail.com
nanda (9325820784)rajni@micronconnect.combajaj@micronconnect.com
engr1@epsonindia.comsales@micronconnect.com
RAJU CHINNOREjaytirth.s@ingrammicro.co.inservice.nagpur@ingrammicro.co.inRaju.c@ingrammicro.co.inKIRAN SONAR 9423975987inducomputer@dataone.in,inducomputer@rediffmail.comManisha Manemanisha@wysetek.com
Partha Sarkar-9225500395partha@wysetek.comPratiksha Naiksupport.goa@wysetek.com,Pratiksha@wysetek.com0832-6631942
Arul - 8971477739
amin.thab007@gmail.com
Saritha / Ashok (9422450285)servgoa@redington.co.innationalcc.pc@redington.co.in
Jaytirth Shindejaytirth.s@ingrammicro.co.inMobile - 09881218040
Opp.Ghavnekar's Nursing Home,Chindivala's Colony,
Himnashu -09925040105
14-16, Parag Appt., Nr. Inarco Ltd., Meghani Circlehimanshu@thakurpl.comh_raja@in.com
helpdeskblr@ibmesp.com
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, ID
Nagashetty G Prachande Gorky Vishnoinagprach@in.ibm.com vgorky@in.ibm.com9850834858 9890360303
Udeet Bardhan Mr. Uttam K Bardhan
9960366602 9860037104
udeet.bardhan@mitspl.com
Santosh Kashid
020 30523029/ 78 9763 3298 41
Deepali Yadav
020 30523029/ 78
techspecialist.pune@mitspl.com Rajesh Mathkar
Tech Name rajesh@wystek.com
Partha Sarkar 022-66662727
9225500395
Aniruddha Menavlikar Aniruddha Menavlikar
aniruddha@monarchtechnologies.com aniruddha@monarchtechnologies.com
9890047232 9890047232
Vora (30688176/5) Nilesh Chachad
niranjan_vora@cms.com nilesh_chachad@cms.com
Vikram Tarang Daptardar, 9822023925
Vikram.Kalokhe@Avnet.com tdaptardar@ontrackin.com
020 26123618
Madhav Diwanji, 9822024459 Madhav Diwanji, 9822024459
orion1@vsnl.com orion1@vsnl.com
Tech Specialist Pune
Sameer Kale Sameer Kalesameer.kale@wipro.com sameer.kale@wipro.com
Sharma(98900 40059) Rajeev Phatdare (98900 00066)
Harish Bhatia/9373046660
020 3252 5134
Director/Manager Name (National support manager) First Level Escalation
Mr. M. Krishnan Manoj Patilkrishnan@hcl.in manoj.patil@hcl.in9980080154 9096374447
Second Level Escalation
Sabu PaulSabupaul@hcl.in
9422030964
Mr. Sunil Bhosale Mr.Sunil Bhosale (9372141352)
0233-2672320 sunilbhosale@veetragcomputers.com
Praveen Naik (9373898098)
Mr. Milind Shah Mr.Bhavesh Ramesh Shah
9890000153
c-dot@eth.net
praveen@veetragcomputers.com
bhavesh@vgcomputers.org
Abhay Vadgaonkar
abhay@abmpl.com
Manisha Manemanisha@wysetek.com rajesh@wystek.com
022-66662727Partha Sarkar-9225500395partha@wysetek.com
Vinod Mane (Manager)vinod@miniteksystems.com9370696718
Service Dept. Head Asst. Manager
Sanjay Bohare Debasish Gupta
9225246858 9225246816
sanjayb@expertgs.com debasishg@expertgs.com
Udeet Bardhan Mr. Uttam K Bardhan
9960366602 9860037104
udeet.bardhan@mitspl.com
Udeet Bardhan Sachin Kulkarni (98225-33173)
9960366602 sachinkulkarni@rediffmail.com
udeet.bardhan@mitspl.com
Rajani (9822201676) Chandar Bajajrajni@micronconnect.com bajaj@micronconnect.com
9823029141
Rajesh Mathkar
PAWAN NATH Rahul Kulkaraniinducomputer@dataone.in 94201088338055866595 inducomputer@rediffmail.com
rajesh@wystek.com022-66662727
Yogesh Redkar Mr.Rajesh Mathkaryogeshredkar@wysetek.com rajesh@wystek.com9823225118 022-66662727
Rrkamat (9326107028) Lakshmirrkamat@redigton.co.in nationalcc.pc@redington.co.in
Jaytirth Shindejaytirth.s@ingrammicro.co.inMobile - 09881218040
Rajesh Mathkar
Manager Sales & Support
Atul Joshi
9225246868
atulj@expertgs.com
ESP/WSP/WSA LOCATION Zone codeNAME & POSTAL ADDRESSIBM Regional Offic IBM Ahmedabad IBM India Private Limited
2nd Floor Chandan HouseOpp PantaloonsMithakhali Six RoadAhmedabad-380 006, INDIA.Ph:+91-79-66069554
ESP Ahmedabad ASA0050 SVN Systems Technologies308, Shital Varsha 5,Near. Shivaranjani Cross RoadSatellite,Ahmedabad- 380015.
MRR Mouse call Escalation MatrixNehal Vyashelpdeskahmedabad@svnmumbai.comPhe: 09824452114
WSP Ahmedabad ASA0020 Ontrack Solutions Pvt. Ltd.903, Sakar - V, behind Natraj cinemaOff Ashram Rd,Ahmedabad - 380 009Ph (079) 26586556/7/8Fax (079) 26586558
WSP Ahmedabad ASA0040 Silvertouch Technologies Ltd2nd Floor, SaffronNr. Panchwati CircleAhmedabad – 380 006Ph (079) 2640 4586 / 2656 3158Fax (079) 2656 1624
WSP Ahmedabad ASA0130 CMS Info Sytemsvision house
Note: Don’t assign any calls 03-pravin colonytill further confirmation Near-Navrangpura Bus stand
Ahmedabad 380006Ph: 079-40221230
WSP Ahmedabad ASA0160 Orient Technologies Pvt Ltd711, Shiromani, Complex,Nehrunagar, Satellite,AhmedabadPin Code.380015PH 079-30617547/8/9 / 079-26752025
WSP Ahmedabad ASA0170 S. Kumar computers S. Kumar houseGulbai TekraAhmedabad.Tel # - 079-26306143 , 26306215 , 26300297.
ASP Surat ASA1360 SVN Systems C/O INNOVATIVE TELECOM & SOFTO-21/22, Kanaknidhi Complex,
Assign SO & MA Calls OnlOpp. Gandhi Smruti Bhavan, Timaliawad, Surat
Ph (0261) 2461920/2461926Fax ( 0261) 2461902
WSP Surat ASA0110 Innovative Telecom & Softwares Pvt LtdO-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, SuratPh (0261) 2461920/2461926Fax ( 0261) 2461902
WSP Surat ASA0180 Micro-Hard Computers 320, Golden Point Building, Nr. Hotel Park Inn, Ring RdSurat - 395002PH 0261-24552280FAX NO 0261-2470280
ASP Baroda(Vadodara ASA0330 SVN Systems C/O Auroma001, puja upvan-1 89, dhananjay society,
Assign SO & MA Calls Onlnear akhota stadium, vadodara-390 020Ph 0265-23431909227104056, 9714713356
WSP Baroda ASA0060 Auroma89,Dhananjay SocietyAkotaBaroda - 390 019Ph 0265-2343190
WSP Vapi ASA0018 Innovative telecom & software Pvt. Ltd219, Govinda complex, GIDC char rastaNational highway # 8, Vapi - 396195Gujrat.Landline/Telefax #- 0260-2401962
ASP RAJKOT ASA0770 SVN SYSTEMS C/O DELTA SYSTEM & PERIPHERALSILVER CHAMBER, TAGORE ROAD
Assign SO & MA Calls OnlRAJKOT-360 002. PHONE NO:- 09824212779, 0281-2468192 FAX-0281-2463440
WSP Rajkot ASA0210 Delta Systems & Peripherals336/337/338,Silver ChambersTagore Road,RAJKOTGujratPh 0281-2468192Fax 0281-2463440
ASP NAVSARI ASA0660 SVN Systems Tec C/O MICROHARD COMPUTERSLG-1/2, FOUNTAIN PLAZA,NR.
Assign SO & MA Calls OnlLAXMI CINEMAGIC, FUWARA,NAVSARI -396445
WSP Jamnagar ASA0780 Binary Systems Pvt. Ltd.Ground Floor, Shop no.:22, Mondern market,
Near amber cinema, Jamnagar - 3610080288-3200421/0288-2556829
HELPDESK C0-ORD. & IDPranav Shahpranshah@in.ibm.com079 - 66069554
Mr. Nehal Vyas helpdeskahmedabad@svnindia.comsvntechsupport@svnindia.comMobile No: 09824452114Milin Brhmakshatriya9426039394Prashantprashant@svnmumbai.com
Kelvin Patadia (9979867700)kelvin.patadia@avnet.compravin.parmar@avnet.com
Pravin Parmar (9909011078)
Pinky Patel (079 26404586)service@silvertouch.comsachin@silvertouch.com
Pankaj079-40221230
asp_ahmedabad@cms.com
Primaryotplahm@gmail.com,helpdskahm@orientindia.net,vipulpatel@orientindia.neSecondaryvipulpatel1976@gmail.com,vipulpatel@orientindia.net
Vandana Jadhavsupport@skumarglobal.comnmevada@skumarglobal.com
Sabiha(98796 12705)support@innosoftel.comsupport@innovative.co.in
Sabiha(98796 12705)support@innovative.co.inmihir@innovative.co.insabiha@innovative.co.in
Shailesh DhimmarPH NO 09824751655support@microhard.inshailesh@microhard.in
Pratik Gohilservices@auromaindia.cominfo@auromaindia.comservices_auroma@yahoo.co.in971471335700%
Pratik Gohilservices@auromaindia.cominfo@auromaindia.comservices_auroma@yahoo.co.in
Satish Patel((Mob :- 09879612701)
supportvapi@innosoftel.com,satish@innovative.co.in
BHAVESH AJMERA(09824212779)info@deltaperi.com,services@deltaperi.com
BHAVYANG PATWARI (93276 26836)services@deltaperi.com
Hiteshbhai (9824751656)hitesh@microhard.in
Mahendra.N.Sagathia9879778528
binaryjamservices@gmail.combinaryjam@gmail.com
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDnagprach@in.ibm.com Gorky Vishnoi Nagashetty G Prachande vgorky@in.ibm.comDirect Tel. No. 020 - 40116745. Ext - 16745.Cell No. 9850834858
Mr. Prashant Tahme Mr. Prashant Tahmeprashant@svnmumbai.com prashant@svnmumbai.com9867359006 9867359006
Kelvin Patadia Ranjeet Thadathilkelvin.patadia@avnet.com ranjeet.thadathil@avnet.comMobile # 9979867700
Manoj Patel Jignesh Patelmanoj@silvertouch.com jignesh@silvertouch.com +91 98795 17159 9825034159
Kanan Ashok Nakum9377023874 9377773616
kanan_adajania@cms.com askok_nakum@cms.com
Vipul Patel Vipul PatelVipul Patel (93777-67751) 9377767751
vipulpatel1976@orientindia.net
Hardik/Nimish Hardik/Nimishnmevada@skumarglobal.com nmevada@skumarglobal.com9825014946 9825014946hardik@skumarglobal.com hardik@skumarglobal.com9879533736 9879533736Mihir Chawla 98251-11621 Mihir Chawla 98251-11621mihir@innosoftel.com mihir@innosoftel.com
Mihir Chawla 98251-11621 Mihir Chawla 98251-11621
Bhavesh Rathod Shailesh Dhimmarbhavesh@microhard.in PH NO 098247516559824110542 support@microhard.in
Bhavesh Rathodbhavesh@microhard.in9824110542
Biney Mehta 92271 04056info@auromaindia.comauroma@satyam.net.in9714713356
Biney Mehta 92271 04056info@auromaindia.comauroma@satyam.net.in9714713356
BHAVYANG PATWARI Bhavesh Ajmera 098242 49557 info@deltaperi.comservices@deltaperi.com 9824212779
Bhavesh Rathod Shailesh Dhimmarbhavesh@microhard.in PH NO 098247516559824110542 support@microhard.in
Jasmin Kamdar (Proprietor)9898059164
mihir@innosoftel.com mihir@innosoftel.com
binaryjam@gmail.com
ok
ok
okranjeet.thadathil@avnet.com
okjignesh@silvertouch.com
Hitesh Sojitra9328010295
hitesh_sojitra@.cms.com
okok
vipulpatel1976@orientindia.net
oknmevada@skumarglobal.com
ok
ok
ok
ok
ok
ok
ok
Region States Coverd Location Zone Code
Ahmedabad
Ahmedabad
Ahmedabad ASA0190
Ahmedabad ASA0050
Ahmedabad ASA0160
Gujrat
Surat ASA0110
Rajkot ASA0220
Baroda ASA0230
Bangalore
Bangalore
Do not assign tp calls till further communication
Bangalore
Bangalore
ForInternal EmployeesOnly
Bangalore
SEZ users
Bangalore RVA0667
Assign only INTEL calls
Bangalore ASB0050
Bangalore ASB0070
Bangalore ASB1951
Mangalore ASB0370
only For
Do not assign any calls from 22/06/2011 till further
communication
Bangalore
Karnataka Mangalore ASB0540
Manipal ASB0810
Mysore ASB0390
Ananthpur ASB0380
Belgaum ASB0300
Hubli ASB0360
Chennai
ChennaiAsiign blow customer callsTo TRC onlyTCS RBSCTS ABBNOKIA PfizerChennai
Internal EmployeesOnlyChennai RVA0751
For
Do not assign any TP calls till further notice
Chennai
Chennai ASC0040
Chennai ASC0050Tamil Nadu
from 09/06/2011
Chennai ASC1020
Madurai ASC0270
Coimbatore ASC0510
PONDICHERRY ASC0933
Cochin ASC0500
Kerala Cochin ASC1010
Trivandrum ASC0600
Do not assign any TP calls till further notice
Start assigning TP calls other than CTS and VIT
Chennai
Do not assign any Calls
Trivandrum ASC0530
Delhi
Delhi
DelhiDelhi ASD0630
Delhi ASD0230
Gurgaon
Haryana
FARIDABAD ASD1080
Noida ASD0540
Assign Noida onsitecalls To Delhi TRC
Noida ASD0450
ALL AMEX CALLS TO BE ASSIGNED
Delhi
Assign Gaziabad calls also31-03-2011Noida ASD0770
Assign only Amity Sites calls
Uttar Pradesh Ghaziabad ASD1010Do not assign any Calls31-03-2011Assign calls to MS NoidaLucknow ASD0500
Lucknow ASD0750
Lucknow ASD0780
Assign only Amity Sites calls
Meerut ASD0680
Gorakhpur ASD1240
Chandigarh ASD0520Jammu's call assigned to Ingram chandigarh only
Chandigarh ASD0310
Punjab
Delhi
Ludhiyana ASD0410
Jaipur ASD0510
Rajastan
Dehradun ASD0490
Uttarakhand
Indore ASD0530
Indore ASD1190Madhya Pradesh
Srinagar ASD1300Jammu & Kashmir
Jammu's call assigned to Ingram chandigarh only
Hyderabad
Hyderabad
Hyderabad
Internal EmployeesOnly
For
Hyderabad
Hyderabad ASH0110Andra Pradesh
HYDERABAD ASH0870
Vishakapatnam ASH0210
Vijayawada ASH0220
Jamshedpur
Jamshedpur
Jamshedpur
Kolkata
Kolkata
Kolkata
West Bengal Internal EmployeesOnlyKolkata ASK0500
For
Kolkata
Kolkata ASK0290assign only calls logged by Wizerassign if customer demands
Durgapur ASK1050
Raipur ASK0380
ASSIGN CCIR CALLS ONLY
IF THE CUSTOMER PREFERRED
AFTER THE APPROVAL FROM VINIL
Raipur ASK0490Chhattisgarh
Guwahati ASK0410
Assam
Bhubaneshwar ASK0400
Bhubaneshwar ASK1030
BERHAMPUR ASK0640
Orissa
Rourkela ASK1010
Patna ASK0330
Kolkata
Note: Do not assign LENOVO WARRANTY CALLS till fruther communication
Bihar Assign only IBM MA CallsPatna ASK1020
Ranchi ASK1160
Jharkhand Assign only On-site TPRC calls
Assign all TATA CUMMINS Callsfrom today (09.11.10) onwards
Mumbai
Mumbai
Assign TCS & Saint Gobain callsTO IBM TPRC ONLY8/3/2011
Mumbai ASM0060
Mumbai ASM0090Do Not Assign
Maharashtra HSBC calls to Galaxy& assign to TRC
Assign TCS to IBM TPRC ONLY8/3/2011
Mumbai ASM0190
Mumbai ASM1040
Assign only MA Desktop & Thinkpad
Mumbai
ASSIGN J & J CALLS
Mumbai ASM1010
Mumbai ASM1020
Mumbai ASM1930
Pune
Pune
Assign All TCS Calls to TRC17/03/2011
Pune ASPP045
Assign all Amdocs calls17/03/2011
Pune ASPP020
Start assigning calls from 07/06/2011
Pune ASPP017Maharashtra
Do not Assign Any calls
28.04.2011
Pune ASPP008
Pune
Nagpur ASP0510
Nasik ASPP011
Goa ASP0500
GOA
Call Assigning StatusIBM India Private LimitedTitanium,Unit 1- Ground Floor, Corporate Road, Near Prahladnagar Garden,Satellite, AHMEDABAD - 380015PH:079 - 66069555 & 66069567.Mr.Anshuman Shroff - 9824002928anshu.shroff@in.ibm.comIngram Micro India Limited(Tech Pacific India L328 Patel Avenue,Near Gurudwara,S.G.Road,Ahmedabad-380054Phone:26857570,40203572/30178141/service.ahmedabad@ingrammicro.co.inGulam(Eng)-Ph no: 30178142Bhavesh 30178143 ,Farsheed-9920351100SVN Systems Technologies308, Shital Varsha 5,Near. Shivaranjani Cross RoadSatellite,Ahmedabad- 380015.
Orient Technologies Pvt Ltd711, Shiromani, Complex,Nehrunagar, Satellite,AhmedabadPin Code.380015PH 079-30617547/8/9 / 079-26752025Innovative Telecom & Softwares Pvt LtdO-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, SuratPh (0261) 2461920/2461926Fax ( 0261) 2461902Silvertouch Infotech Pvt Ltd202, Shilp TowerGodown Road, Nr
Gujarat91-281-3015199Silvertouch Infotech Pvt LtdA-130 Rajlaxmi Complex, Old Padara roadNr ABS Tower Baroda, Gujrat India. 390007 0265-2340893
IBM India Private LimitedSubramanya Arcade, Ground Floor12, Bannerghatta RoadBangalore - 29Direct Nos : 080- 40683581/83579/83577/83578/83
Tagor- Road, Rajkot, Gujrat , India. 360002
Swetha/Chandrakalaswholla1@in.ibm.com / chandra.kala@in.ibm.comIBM India Private Limited (EGL)EGL A blockGround Floor - Cafeteria, Near GymBangaloreCoordinator - Vidhya KulkarniRoysten Adarsh Serrao, (Customer support Engineer)roserrao@in.ibm.comContact No:080-41777300, 41777177IBM India Private Limited (Manyata)Ground Floor G1/BlockManyata Embassy Business Park,Rachenahalli, Nagawara, Outer Ring Road,Bangalore. Karnataka 560 045Ph: 28030498 and 28030499 pramoraj@in.ibm.comInfo ServicesNo.505-07,4th Floor,Oxford houseRustam Bagh Main Road,Old Airport RoadBangalore - 17Board num : 4350505043505006 / 43505005 , Ext : 222,223,224,225Frontier Business Systems (P) Ltd.No. 3, Wood Street Ashok Nagar Bangalore - 560 025www.frontier.in Phone (Board) 80-44229191 /44229231Fax: 80-44229192 New Wave Computing Pvt. Ltd.611,2nd and 3rd Floor, 80 ft Road,6th Block, KoramangalaBangalore- 560 034Ph (080)25504607/5110 5694Fax (080)2990592ORIENT TECHNOLOGIES PVT LTDNo.6/4, 1st Floor, Cantonment Railway Station Road, Bangalore-560051080 2530 8893/8894/8895
INFO SERVICES No 19 , 23, II nd Floor ,Emkay ' s Shalimar
Ph 9448306727Prashanta (99457 15946) EscalationsMS.DHANALAKSHMI
080-25202839/25267268
Kankanady , Mangalore -575002
FRONTIER BUSINESS SYSTEMS#C5,CITY GATE,1ST FLOOR,KADRI TOOL GATE,
MANGALORE,575002
9844305512/9844305512
FRONTIER BUSINESS SYSTEMS# 006 college of Nursing Old MAHE Building,Manipal-576104-UDUPI DISTPho No - 0820-29-22906 OR 0820- 4290405Vel murugan -98442 44204ARJUN CHRISTOPHER- 9964668489
INFO SERVICES Door No: 118, 4th Cross,2nd stage Gangotri layout,maruti temple roadMysore 570009Ph 9886623561Prashanta (99457 15946) EscalationsINFO SERVICES D.NO: 7/9333-A (UPSTAIRS), Ramnatha nagar, annathpurAnnathpur 515001Ph 9441445037Prashanta (99457 15946) EscalationsINFO SERVICES C/o Suresh Patil, plot# 62, Scheme# 51,near Hanuman Temple, pipeline rdVinayak nagar, Belgaum-590006PH: 0831-2400238Prashanta (99457 15946) EscalationsINFO SERVICES MATHAD CORNER,Shop NO - G3,parswadi cross, bangari main road ,Hubli 580023Prashanta (99457 15946) Escalations
IBM India Private LimitedIBM Towers, 222,TTK RoadAlwarpet, Chennai-18Board Nos 044-43952078/2091
Fax: 24661712IBM India Private LimitedDLF IT Park – Tower 7A Wing 3rd Floor Shivaji Gardens,Ramapuram, Chennai – 600089,Ph No : 22723952Karthick.MInfo servicesPlot No: 1872,26th Street,I Block,
karthick.m@in.ibm.com
Thiruvalluvar Kudiyiruppu,Anna Nagar WestChennai-600 040.Ph : 044-43543701 / 43453700/ 99400 40655
Frontier Business Systems (P) LtdWoodhead Centre,#23,Sivaganga RoadNungambakkamChennai 600 034.Ph (044) 42011100 Fax (044) 28235185New Wave Computing Pvt. Ltd.2nd Floor, # 33, (old No. 16),Prestige Point, Haddows RoadChennai- 600 006Ph (044) 28312146/47/48Fax (044)- 28312149
No15,PUSHPA NAGAR 2ND ST,Nangam baccam,CHENNAI :-600 034044- 42068316 / 17
Vectra Computer Solution41, Ist Floor, North Veli Street,Madurai- 625 001Ph : 0452 2350811/2350812/5370811Telefax : 0452 2350812Tech Pacific India LtdNo. 68, WEST PONNURANGAM ROADR.S.PURAM, COIMBATORE - 641 002.PH 0422 - 3018555/98415- 89302/0422 - 3018559Fax No – 0422 - 3018560TECHMAC INNOVATORS #24, 6th CROSS STREET,KURUNJI NAGAR, LAWSPET,PONDICHERRY - 605008.0413-2255249Tech Pacific India LtdCC53/1411 A,Cheruperambath Road,Kadavanthara, Kadavanthara | Kochi - 682 020Phone: 0484- 3027522/7520
Colton House, Bank Road, Kaloor0484-4085800 -Anoop-9961487022
Tech Pacific India LtdTC/12/466 (2), Uthradom,Plamood-Thekkumood Roa
ROX TRADING & SYSTEMS PVT LTD
COMPU MOBILES
Pattom P.O, Trivendrum – 695004PH 0471-6572204,0471-2306691Info ServicesTC 24 / 466 (6)Opp. Yatri NivasModel High School Road,Thychadu,Trivandrum-695 014-KeralaPh - 0471 - 2334548
IBM India Private LimitedFirst Floor, BirlaTowers25, Barakhamba RoadConnaught Place, New DelhiNew Delhi-110001Ph 011-43680547,43680575,43680546,43680549Neha Sharmabhattneha.bhatt@in.ibm.comCache Technologies208 Siddrath Building96 Nehru PlaceNew Delhi-19Ph: 65662884,65662885, 26470277,26227898Fax:46535309Techpark India Pvt. Ltd.Techpark India Pvt Ltd. A-247 Okhla Phase-1,New Delhi-110020.Ph (011) 40570016, 17,18, 19Board +91 1140570000
IBM India Private LimitedDLF, Village SilokheraNational Highway No 8. Sector 30Gurgaon0124-4053288.2834151,2834151,Fax # 0124-2382478Ravinder Pal 1/India/Contr/IBM, Ravinder Pal
DIGITECH SERVICES PVT LTDFF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTER SECTOR-16,FARIDABAD-121002,HARIYANA0129-4073326/4073328
Tech Pacific India LtdD44, 1st FloorNear Nirula’s Hotel,Sector # 2,Noida – 201301Ph No:0120-2534787 / 3218010/9920351100
M S COMPSERVE PVT. LTD
#E4/11,FIRST FLOOR,SHOPPING COMPLEX,SECTOR 56,NOIDA-201301Pho No – 0120 423 6799Intarvo Technologies LimitedC-32, First Floor, Sector-2, NOIDA0120-4318632Uttar Pradesh
343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 2010010120-2790040 / 9717296400Tech Pacific India Ltd7-Way Lane, Behind Khanij BhawanAshok Marg,Lucknow-226001Ph - 0522-3926170, 0522-3926171M.S Compserve Pvt. Ltd.7,Janapath Road,AliganjLUCKNOW-226001Uttar PradeshTel: 0522 407 3317Mobile No: 09621855508Intarvo Technologies LimitedB-48,A Nirala Nagar,Near IT Chouraha,Lucknow-226001Mobile:9811030535/9810041675Board Line:011-40757551 Ext 528
Perfect Computer Network25/1Mangal Pandey NagarOpp. Central Excise OfficeGarh Road, Near CCS University Meerut-250004Ph 0121-2760465, 2604158Creative Computers5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-273001Ph: 0551-2345759
Tech Pacific India LtdSCO 60, 2nd Floor, Sector 47 – CChandigarh (UT) - 1600470172 – 5018073, 3247805Spectra Computech Pvt LtdSco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022)Ph:-0172-4305555
PIONEER COMPUTERS
0172-5025422,5025440,09915065617Tech Pacific India LtdBxx-1275, Krishna Nagar, Ghumar Mandi Civil lines, Ludhiana - 141001 Punjab Phone Number: 0161 - 2410049
Tech Pacific India LtdPlot # 33, 1st FloorSudarshan Pura Industrial Area,Near Bais Godown Pulia,JAIPUR-302006.
Tech Pacific India LtdJain Warehouse Complex, Chaman Vihar Niranjanpur, Dehradun - 248001 Uttarakhand Tel: 0135-3295452
Tech Pacific India LtdG-1, Swadesh Bhawan, Press ComplexAgra Bombay Road, Indore0731-4009995, 2552216
106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 4520010731-2543333
Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001
IBM India Private LimitedNo.8-2-502/1/AG, Uma Aishwarya House, Road No.7, Banjara Hills, Hyderabad - 500 034.Phone : (040) 66980700 / 39380700 Extn: 80727Fax No 040-23350265ismail.smd@in.ibm.comTp Co-ordinator- Shaik Ismail
IBM India Private LimitedRoom # 722,Building No.3B,7th FloorMindspace,Raheja IT park,Hitech CityMadhapur, Hyderabad - 500 081.Ph 040-66952507 Ext 52507
Ismail/Rajshekar
9828673741
NETCOM COMPUTERS
Shaik Mohammed Ismail/India/Contr/IBM,
Silicon SystemsSudha House,1st floorTilak Road,abidsHyderabad- 500 001Ph (040) 24754846/5044/8141040-24755044NEWWAVE COMPUTING PVT LTDNo.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR,S.R.NAGAR,HYDERABAD-500038Phone-040-401533347/+91-9000122455INFO SERVICESH no : 43-11-5, 1st floor SUBALAKMI NAGARVISAKHAPATANAM-16 PH 9908123406Escalations -Prashanta (99457 15946)prasanta.k@ibmesp.comINFO SERVICESGF-1, first floorAnjana Appartments, Stadium East Roadlabbi Pet, Vijayawada – 520010Ph 9908732472 / 0866 2430677Escalations -Prashanta (99457 15946)prasanta.k@ibmesp.comPh 9908732472 / 0866 2430677
IBM India Private Limited'Kashi Kunj', Road No. 2, Contractors Area,Bistupur, Jamshedpur -831 001Ph# 0657-6699341Fax #0657-6699356sajsaman@in.ibm.comMr. Sajal Samanta TP onsite call-9852107348bishwdas@in.ibm.comSwatee Mondal/India/Contr/IBM IBM India Private Limited16, Camac Street2nd Floor L& T Chambers PH033 - 4002 2199(ext 22019)Sudipta Dutta2/India/IBM Sharmistha Mohajan,Sudipta DuttaSudipta(033-44499000)IBM India Private LimitedDLF - IT Park Tower C, New Town,North - 24 Parganas, 5th Floor,KolkataSudipta Dutta2/India/IBM (033)444-99239-KolkattaCOMPUTEK1/2, LORD SINHA ROAD, KOLKATA - 71
WEST BENGALPh (033) 2282 6846 / 1267/ 2761Fax +91 33 22822768SANJIT JOYDHAR9433475321Wizertech InformaticsPvt.Ltd162/C/529, Lake GardenKolkata- 700 045Ph: (033) 24221503/04TECH INTERNATIONAL
Red Cross Road, City Centre, Durgapur - 713216.9732115798 / 9800899919
Tech Pacific India LtdDaldal Seoni Road, Beside Ultratech Cement Depot, Beside Videocon Godown , Raipur (C.G.) - 492007 0771-3269656/4025998Wizertech InformaticsPvt.LtdDutta Complex,1st FloorAbove Varun Honda Showroom G.E. RoadRaipur- 492010Ph 0771-228270Fax 0771-4060609
Tech Pacific India LtdHouse No. 101, Ground Floor,Opposite City Heart HospitalRajgarh Road,Guwahati-781007DhrubaJyoti Hazarika (94350 11522) 0361- 2463269 /09435011522
Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floorBhubaneshwar0674-2397656,2397068DGT SYSTEMS(P)LTDDGT Systems pvt ltd,M-132,Barmuda housing board ,colony ,Barmuda,Bhubaneshwar,OrissaPH:0674 2354784/2354589
Supreme Systems1st Floor, Giri Road, Berhampur, Orissia- 760005Phone :0680-2212369/94370069569
1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,Main Road, Rourkela-769001, Orissa0661-2500386-9338833525Byte ShoppeMadhuraj , Rajendra Path
FUSION TECHNOLOGIES
Opp CDAPatna - 800 001Ph : 0612-2320333
Telefax : 0612-2322155
SONA INFOTECH2nd Floor,Puspa Market,Near Axis Bank,
Club Road,Klayani,Muzaffarpur09334851919/09334122751,09431602051Escalations -DAYASHANKER PANDEYdspande@sancharnet.in
WIZERTECH INFORMATICS PVT LTDOpposite Mahavir Mandir,Kadru Main road,Ranchi - 834001,Phone:-0651-2341233K. Suresh-09934310175
IBM India Private LimitedIL&FS Financial Centre,4th flr, Bandra Kurla Complex, Mumbai022-67089361/362 or 40589361/362harishnair@in.ibm.comspoojari@in.ibm.comShweta/HarishCMS Info SytemsCMS House,No.91, Street No.7MIDC, Marol,Mumbai- 400 093Ph : 022 30804498 /99 /44Fax : 022 28364954Galaxy Office Automation Pvt LtdA-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump HouseAndheri (east)400093022-4218 7777 - ext 700 / 01 / 02Santosh Repale/98202 33847santosh@goapl.comOrient Technologies Pvt. Ltd49H, New Havens, 2nd Floor,Parsi Panchayat Road,Andheri (East),Mumbai 400069.Phone : 022-67158888/67158827Fax : (022) 67158989UNIQUE ENTERPRISES103,Krishna Commercial Center,6 Udyug Nagar off,
S.V Road,Goregaon ,Mumbai 400062Tel.: 28785154 / 55Fax.: 28783332BLUECOM INFOTECH PVT. LTD.
V.N Puram Marg,prakash kunz,first floorchember,mumbai 400071022-67247272
299,Shantashram Building,Tardeo RoadNana Chowk,Mumbai-400007
HTP SYSTEMS PVT LTD
Mumbai 400 104Tel : 022-42029999
IBM India Private LimitedTech Park One,Tower BGround FLoor,191A/2A/1/2,Off.Airport RoadNext to Don Bosco Schoolyerwada,Pune-411006020-4011 7270 / 4011 7269020-40117277Amit Kulkarniakulkar6@in.ibm.comMaitreyee I.T.Services
105, Gulmohar Center Point,
1st Flr. Vadgaonsheri, Pune 411 014
Tel: 91-20-3052 3028/ 29/ 78
TeleFax: 91-20-2663 0007
GALAXY OFFICE AUTOMATION PVT LTD
F118, Ashoka Mall, Opp. Sun & Sand Hotel
Bund Garden Road,
Pune - 411 001
020-3254 4520
Fax no.020-26054733Monarch Technologies (Pune) P Ltd.129/132, Law college Road
Pune 411 004
Ph.(020) 25424560 /61
Orion Enterprises
272/10, Parth Complex,
Off LBS Road,
Navipeth,
Pune - 411 030
CDP INDIA PVT LTD
22-2387 3744/23898943 Ext. 129
301, Onyx Towers, S.V.Road, Near St.John's High School, Goregaon (W),
Phone : (020) 24336565/24320709
Fax : (020)24335369Tech Pacific India Ltd613, Ghat Road,Opposite Union Bank of IndiaNear Rajat Plaza, Nagpur - 440 018.0712-3259456Alphabetics Business MachinesKamal Apartments, Opp. Telephone Exchenge,Sharanpur Road, Canada CornerNashik- 422 002Ph. 0253-2315586/0253-2571486Bhagyshree/Pramod
Tech Pacific India LtdMahalaxmi Niwas, 2nd floor, Plot No. M-10,Opp. Ghavnekar's Nursing Home, Chidvila's ColonySt. Inez, Panaji, Goa - 403 002Ph 0832-2421564 /3253015
Comments
Onsite Calls Assighn to Ingram Micro - Ahmedabad
Bhavesh 30178143 ,Farsheed-9920351100
service.ahmedabad@ingrammicro.co.infarsheed.i@ingrammicro.co.inbhavesh.s@ingrammicro.co.in
Mr. Nehal Vyas helpdeskahmedabad@svnindia.comsvntechsupport@svnindia.comMobile No: 09824452114Milin Brhmakshatriya9426039394Vipul Patel (93777-67751)
otplahm@gmail.com,helpdskahm@orientindia.net,vipulpatel@orientindia.net, vipulpatel1976@gmail.com
Sabiha(98796 12705)Mihir Chawla 98251-11621support@innovative.co.inmihir@innovative.co.insabiha@innovative.co.in
Rajan Pharmar-9375107006/ Siraj-9825609226
lcrajkot@silvertouch.comtprcrajkot@silvertouch.com.
Vijay Padhiyar-9825011989/ TAPAN -919825609227tprcbaroda@silvertouch.comtapan@silvertouch.com
Assign Onsite T/P calls to INFO SERVICES except the belowTCS, Microsoft, CISCO, Oracle 57961
Roysten Adarsh Serrao, (Customer support Engineer)
Lathatpsupportkk@ibmesp.com,processcord@ibmesp.comkumar.v@ibmesp.com,shreekanth.hb@ibmesp.comprasanta.k@ibmesp.comAll GAKA customers apart from Top 5 accounts
Prathibha-98443 05503
geetha.k@frontier.inprathiba.n@frontier.in
SAP India, SAP Labs, NET APP, NOKIA
Reshma (9845040919)
customercareblr@newwavecomputing.com nawaz@newwavecomputing.com
Amazon, I gate, Few other calls (avg 5 calls/day)Helpdesk Coordinator ID & Contact No.Ms. Nandini-080-25308893 / 94 / 95helpdskblr@orientindia.netilyasahmed@orientindia.netLevel -1 - Ilyas Ahmed (Support Engineer)9845553156JPMC, CapgeminiMS.DHANALAKSHMI
080-25202839/25267268
helpdeskblr@ibmesp.com , mangaloresupport@ibmesp.com
Rajeshwari/Karthikeya.B.G/Muruganrajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in
USHA - 9945285913/RAJESHWARI -9844305500USHA.DEVADIGA@FRONTIER.IN,RAJESHWARI.SUVARNA@FRONTIER.INHARIPRASAD.S@FRONTIER.IN, ARJUN.CHRISTOPHER@FRONTIER.IN,velu@frontier.in
MS.DHANALAKSHMI
080-25202839/25267268
helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com
MS.DHANALAKSHMI
080-25202839/25267268
helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com
Subhadatta Patil-9448854817
lathajayashankar@gmail.comlogisticsblr@ibmesp.com
MS.DHANALAKSHMI
080-25202839/25267268
helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com
Onsite Calls - Murthy Karthick
Subbulakshmishivac@ibmesp.com,helpdeskchn@ibmesp.com
info_servicess@yahoo.co.inShivakumar - 99620-09172
Sangeetha /Anitha (98407 37621)
helpdeskchn@frontier.indhanasekar@frontier.in
Shweta
customercarechn@newwavecomputing.comsantosh@newwavecomputing.com
Nirmala-9840298906/N.C.Narendra Kumar-9840298795nirmala@roxsys.bizsupport@roxsys.biznaren@roxsys.biz,bharani@roxsys.bizJ.Bharanidharan-9840298794V.Anandraj9840297744Pandi Balaji
mduasp@vectras.orgvectraservices@gmail.com
P.Muthukkumar (98415 89302)
thanigaimani.b@ingrammicro.co.inmuthukkumar.p@ingrammicro.co.in
Helpdesk Coordinator Service Manager
lenovo.pondicherry@airtelmail.in RAVI - 9543479888SURESH - 9543479896 lenovo.coimbatore@airtelmail.in
Prameela Devi: 0484-3027120/Binoj-9447465933service.kochi@ingrammicro.co.inbinoj.k@ingrammicro.co.in
Irani-9920351100irani.f@ingrammicro.co.inJaiby John-996149022support@compumobiles.comsanthosh@compumobiles.com
Suji Mon N/Binoj Kservice.trivandrum@ingrammicro.co.in
suji.m@ingrammicro.co.inbinoj.k@ingrammicro.co.inSandhya - 9947838488Infotvm@ibmesp.comcsmcochin@ibmesp.com
Onsite Calls - Amandeep Madan
Deepak Gupta/Sangeeta/Krishna (9312687106)
sonirai2007@yahoo.co.inibmhelpdesk@cachedigitech.com
Sonia /Bablootprc@techparkindia.com,babloo.kumar@techparkindia.com bunty.jaiswal@techparkindia.com,sanjeev@techparkindia.comsonia.pareek@techparkindia.com
Onsite Calls - EISHER KHURANA
Co-ordinator ( Tanika/ Chinkey) ibmsupport_fbd@digitechonweb.comFARIDABAD@DIGITECHONWEB.COMrajeev@digitechonweb.comvnjatwani@digitechonweb.comAnand Banerji / Mob : 9810288547
anandmoy.b@ingrammicro.co.in,farsheed.i@ingrammicro.co.inAnandmoy.b@ingrammicro.co.inPrabhleen Wadhwa-0120 423 6799 /Manish Kumar-09810761793
service@cachedigitech.com
mscompservenoida@airtelmail.inmscompservedelhi@airtelmail.inmohindersingh.mscpl@airtelmail.inSudhir Zutshi - 9891987965, Prakash Singh - 9811950331rcd.noida@intarvo.comhemant.bisht@intarvo.comSERVICE MANAGER & IDHemant BishtMonu/deepak sharma-009457074004.service@pioneercomputer.in,service@pioneerinc.co.inmonu@pioneercomputer.ingaurav@pioneercomputer.in
dayanand.s@ingrammicro.co.inumesh.si@ingrammicro.co.in
Mr.Ajay Kumarmscomp.lko@gmail.commscompservedelhi@airtelmail.inmohindersingh.mscpl@airtelmail.in9621855508
Mr.Raghvendra - 9695095688pit.lucknow@rteservices.com
Mr.Raj Kumar - 9654202047rajkumar.verma@rteservices.com
Sachin Tyagi - (09927015376) / Nusrat - 9837637785sachin@perfectcomputer.co.inservices@perfectcomputer.co.inpcnet_mrt@yahoo.co.inservices_pcn@yahoo.com
Manindra Kishore/Mohd. Jawaid Quamar- 09936300992cclenovoasp@gmail.com Mr. Bhuvaneshwar Singh-9936300990 ccgkp@rediffmail.com
Gurpreet Singh - 9876143186 / Vipin- 9417520940gurpreet.s@ingrammicro.co.inservice.chandigarh@ingrammicro.co.invipin.s@ingrammicro.co.inRANJIT YADAV/ Upasana
support@spectracomputech.comryadav@spectracomputech.com
Contact Person: Kamal/Maninder
service.ludhiana@ingrammicro.co.inkamal.s@ingrammicro.co.in
Vishal/ Ritesh Pachisia
service.jaipur@ingrammicro.co.in
Shabdprakash-9720105472
service.dehradun@ingrammicro.co.in
Dinesh Singh
service.indore@ingrammicro.co.inyogesh.s@ingrammicro.co.inMr. Nitin Poddarnetcomind5@gmail.comservice@indoretrade.comService Manager -Piyush ahar-09424011055npoddar@indoretrade.com,netcomind@gmail.com
Irfan9906805145sgrlenovoservice@hotmail.com
Onsite Calls - Balakrishna Javvadibkjavvadi@in.ibm.com AVBJ9J
Neha
pkmudigonda@silicon.inrguntamukkala@silicon.in
NAVAZ/VASUDHAVANcustomercarehyd@newwavecomputing.com,nawaz@newwavecomputing.com
MS.PRABHA-0891-3202131/9908123406
infovizag@ibmesp.comravisankar@ibmesp.comhydcss@ibmesp.com
MS.VHARAGHI-0866 - 2472677
ravisankar@ibmesp.comhydcss@ibmesp.com
Onsite Calls - Bishwajit Das
Onsite Calls - Sudipta Dutta
RAKTIMA PAL
support@silicon.in
infovijayawada@ibmesp.com
info@computek.co.insupport_ho@computek.co.insanjit@computek.co.in
Arpita Talukdartrc_kol@wizertech.comarpitac@wizertech.com
Sadhan Mondal
9732115798 / 9800899919
Engineer- Irshad Ahamad-0771-3269656
service.Raipur@ingrammicro.co.in, mohammed.a@ingrammicro.co.in
Mr.Arijit Ray - 09755559057
arijitr@wizertech.com
House No. 101, Ground Floor,Opposite City Heart Hospitalservice.guwahati@ingrammicro.co.inDhrubajyoti.h@ingrammicro.co.in
Ashok Samal:94372 32748anupsro@gmail.comsupport_bbsr@wizertech.comrakeshs@wizertech.comSatyajeet Roy9437922953digitek1@rediffmail.comsunil@dgtsystems.in
V.Ramu - 8763296376helloramu05@gmail.comsupremebam@gmail.comPuspalata PandaPraveen Agarwal
1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,fusiontechz@gmail.com
Binod Singhania 94310 18299care@bytewonder.com
bytecare@hotmail.com
SANTOSH KUMAR/Anil/PANKAJ KUMARsonaservice2@gmail.comdspande@gmail.com, mehra.sonainfo@gmail.commehra.sonainfos@gmail.com,dkmehra24@sify.com
Asrar Ahmed--099934316459asrara@wizertech.com,stanleyx@wizertech.comK. Suresh-09934310175
Onsite Calls - Lokesh Khandait
Smita -022-28205329 / Parikshit Raut-9324380808
cmsasp@cms.comsparestores.bom@cms.comkisan_magar@cms.com
Lovina Mathiayshelpdesk@goapl.com,assist3@goapl.comhelpdesk1@goapl.commanisha@goapl.comanjani@goapl.com
Joseph Nadar – 9769008834
customercare@orientindia.net,josephnadar@orientindia.netjosephnadar@orientindia.net
Sarika/Jyoti / Maheshcontact@uniquee.com,support@uniquee.com
9821332047
Sharada/Komal support@bluecom.co.inmaqsood@bluecom.co.insajjad.shaikh@bluecom.co.in,biren@bluecom.co.inRoshani -techsupport@cdpindia.com,nikunj@cdpindia.com
Dipesh Patel (Service-Supervisor) - 9967072607support@htpindia.comservice-mgr@htpindia.comDaljeet Singh - 9867001832Rajiv Jain (MD) - 9867388271rajivj@htpindia.com
Onsite Calls - Amit Kulkarni
Meenakshi Suryavanshi
To ---To all the below given ID
helpdesk.pune@mitspl.com
punesupport@mitspl.com
udeet.bardhan@mitspl.comstores.pune@mitspl.com,punesupport@mitspl.comtechspecialist.pune@mitspl.com
Harish Bhatia/9373046660
pune@goapl.comVineet@goapl.com
manisha@goapl.com,
Ms Vinita Dikshitservice@monarchtechnologies.com
Vinita@monarchtechnologies.com
raghavendra@monarchtechnologies.com
aniruddha@monarchtechnologies.com
Sujit
orion1@vsnl.com
engineer.lenovo@capgemini.com
Mr.Ganesh - 9552589294
RAJU CHINNORE-09673992401service.nagpur@ingrammicro.co.inRaju.c@ingrammicro.co.injaytirth.s@ingrammicro.co.inDeodatta Pawar-9225146108support@abmpl.com,abmplnsk@gmail.comsandeep@abmpl.com,abhay@abmpl.comdeodatt@abmpl.com
Kartik Parikh(9833453996)/Jaythirth Shinde 98812 18040
jaytirth.s@ingrammicro.co.inkartik.parikh1979@gmail.com
REGIONAL WSP - MANAGERSREGION Name E-mail id
Chennai V Hemalatha V Hemalatha/India/IBMDelhi Santosh K Choudhary Santosh K Choudhary/India/IBM
Mumbai Suryakant Sakpal Suryakant D Sakpal/India/IBM,
Mahesh S Kulkarni Mahesh S Kulkarni2/India/IBM,
Regional Desktop SpecialistRegion Name Phone
Rajen Gupta 033-4002 2018
Delhi Amandeep Madan 99539 20065
Ahmedabad Jatin kumar Panchal 98909 09575/020-5604 1144/2644 97Mumbai Suryakant SakpalPune Rutika 98909 09575/020-5604 1144/2644 97Hyderabad Shaik Ismail 040 - 2335 0260/30/12Chennai Guna G SekaranBangalore Hemanth Mk Kumar 080-40683576
TP - SpecialistRegion Name PhoneKolkata Sudipta Dutta 033 - 4002 2199/22019Delhi Neha Sharmabhatt 011-43680547,43680575Ahmedabad Jatin Panchal 079-66069555-66069567Mumbai Harish Nair 022-67089361/362Pune Amit Kulkarni 020-4011 7270/4011 7269Hyderabad Shaik Ismail 040 - 2335 0260/30/12Chennai Anandi Rajathiraviam 044-43952078/2028Bangalore Swetha Holla 080-40683577Jamshedpur Biswajit 0657-6699341
Monitor -Specialist Region Name PhoneAll Region Bhaskar R Bhovi 080-40683588
PCD TechnicaHarisha Keshavarao 98450 26615
Bangalore & Hyderabad
sathyanarayan Patil / Raghavendra Rao
Sathyanarayan A Patil/India/IBM@IBMIN & Raghavendra Kn Rao/India/IBM,
Kolkata & Jamshedpur
Prasenjit Maity / Samrat Chakraborty
Prasenjit Maity2/India/IBM & Samrat Chakraborty3/India/IBM
Pune & Ahmedabad
Kolkata / Jamshedpur
Regional Desktop SpecialistMail States Covered
rajguptm@in.ibm.com
amandeep02@in.ibm.com
jatinpan@in.ibm.com Gujarat, MPSuryakant D Sakpal/India/IBM, Maharashtra, GoaRutika R Shety/India/IBM, Maharashtraismail.smd@in.ibm.com Andhra PradeshGuna G Sekaran/India/IBM@IBMIN Tamil Nadu, KeralaHemanth Mk Kumar/India/Contr/IBM
TP - SpecialistMail Regionsudutta2@in.ibm.com Kolkattaneha.bhatt@in.ibm.com Delhijatinpan@in.ibm.com Ahemdabadharishnair@in.ibm.com Mumbaiakulkar6@in.ibm.com Puneismail.smd@in.ibm.com Hyderabadarajathi@in.ibm.com Chennaiswholla1@in.ibm.com Bangalorebishwdas@in.ibm.com Jamshedpur
Monitor -Specialist Mail RegionBhabhovi@in.ibm.com All Region
harishakr@in.ibm.com Country
For all issues of Jharkhand,Orissa,Bihar and Chattisgarh,pl contact WSP Manager Mr. Samrat Chakraborty at sachakrm@in.ibm.com
West Bengal, Assam, Nagaland, Mizoram, Meghalaya, Sikkim, Manipur,Bihar, Jhakhand, Orissa, ChattisgarhJammu & Kashmir, Punjab, Uttaranchal, Himachal, Haryana, Uttaranchal, Delhi, Rajasthan
hemmkuma@in.ibm.com
Mr. Samrat Chakraborty at sachakrm@in.ibm.com
RT Escalation MatrixArea Matrix Region East
Contact Matrix-ISPOC Ms Sowmya
Regional Delivery
Email-ID sowmya.b@intarvo.comMobile ID 080-39815305
Contact Matrix-IIRM Cheryl TennyEmail-ID cheryl.tenny@intarvo.comMobile ID 080-39815315
Contact Matrix-IIIVP Mr Jagdish ShenoyEmail-ID jm.shenoy@intarvo.com Mobile ID 9686239479
Area Matrix Region South
Regional Delivery
Contact Matrix-ISPOC Ms ManjulaEmail-ID manjula.r@intarvo.comMobile ID 080-39815309
Contact Matrix-IIRM Cheryl TennyEmail-ID cheryl.tenny@intarvo.comMobile ID 080-39815315
Contact Matrix-IIIVP Mr Jagdish ShenoyEmail-ID jm.shenoy@intarvo.com Mobile ID 9686239479
CC to Bhaskar R Bhovi/India/IBM
Online Tools Pincode search http://www.pincode.in/search.phpPincode search http://mapsofindia.com/pincode/index.php
http://www.mapxl.com/highway-path-finder/map_routing.phtml?config=routing
D100 RT Outsourcing Services LtdB-81, Okhla Industrial Area
ASBRT01 Phase-2, New Delhi-110020Contact Person:- Pratap Singh ThapaContact No:- 26383671, 26383667/64Handphone No:- 09899206711
ASNRT01 ASP RT NORTH Delhi,Chandigarh,Lucknow,Kanpur,Indore,Jammu,Ludhiana,Merrut,Nainita / Haklwanil,Jaipur,Dheradun,Bhopal,Varnasi
ASWRT01 ASP RT WEST Mumbai,Nagpur,Navi mumbai,Goa,Thane,Ahemadabd,Surat,Vapi, Rajkot,Baroda,Pune,Nasik,Sangli,Kolapur.
ASSRT01 ASP RT SOUTH Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.
ASERT01 ASP RT EAST Kolkata,Raipur,Cuttack,Manipur,Siliguri,Gantok,Agartala,Patna,Bhuneshwar,Guwahati,Bhilai.
Co ordinatorASERT01 Pratap
infocus.del@rteservices.com1st Level escala2nd Level3rd Level Escalation.
Distance between tow cities http://www.mapsofindia.com/distanceShortest Distance Between Two Cities
Pradeep Yadav (OpArvind Ra Vikas Bhatia (Sr. Manager)pradeep_yadav@rtarvindrain vikas_b@rteservices.comMobile +91-9811 Mobile +9 Mobile +91-9811010567
RT Escalation MatrixWestMs Manjulamanjula.r@intarvo.com080-39815309 Cheryl Tennycheryl.tenny@intarvo.com080-39815315 Mr Jagdish Shenoyjm.shenoy@intarvo.com 9686239479NorthMs Sowmyasowmya.b@intarvo.com080-39815305Cheryl Tennycheryl.tenny@intarvo.com080-39815315 Mr Jagdish Shenoyjm.shenoy@intarvo.com 9686239479
CC to Bhaskar R Bhovi/India/IBM
Online Tools
http://mapsofindia.com/pincode/index.php
http://www.mapxl.com/highway-path-finder/map_routing.phtml?config=routing
infocus.del@rteservices.comPratap Thapa
Delhi,Chandigarh,Lucknow,Kanpur,Indore,Jammu,Ludhiana,Merrut,Nainita / Haklwanil,Jaipur,Dheradun,Bhopal,Varnasi
Mumbai,Nagpur,Navi mumbai,Goa,Thane,Ahemadabd,Surat,Vapi, Rajkot,Baroda,Pune,Nasik,Sangli,Kolapur.
Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.
Kolkata,Raipur,Cuttack,Manipur,Siliguri,Gantok,Agartala,Patna,Bhuneshwar,Guwahati,Bhilai.
Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.
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