McCombs Career Webinar/media/Files/MSB...Languages of Appreciation Ines Meneses United Globe...

McCombsCareer Webinar

Ines MenesesThursday, September 17

Appreciative LeadershipThe University of Texas, McCombs School of Business

Ines Meneses

Sep 17, 2015

Ines Meneses

MBA 2001

São Paulo, Brazil

Consulting

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Source: Merrian-Webster DictionaryInes MenesesUnited Globe Associates

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

How?

Appreciative Inquiry

Languages of Appreciation

Strengths

Ines MenesesUnited Globe Associates

Appreciative Inquiry

David Cooperrider

The study of what is best in people and organizations

Ines MenesesUnited Globe Associates

Appreciative Inquiry

Ines MenesesUnited Globe Associates Source: Cooperrider et al

Appreciative Inquiry

Ines MenesesUnited Globe Associates

Languages of Appreciation

Gary Chapman Paul White

Ines MenesesUnited Globe Associates

Languages of Appreciation

Ines MenesesUnited Globe Associates

Strengths

Donald CliftonTom Rath

Marcus Buckingham

"Hide not your talents. They for use were made. What's a sundial in the shade?"

-- Benjamin Franklin

Ines MenesesUnited Globe Associates

Strengths

Ines MenesesUnited Globe Associates

Strengthsfinder.com

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Results from Appreciative Leadership (or its absence)

Individuals that voluntarily leave work cite

lack of appreciationas

one of the major reasons for leaving

Source: U.S. Department of Labor, as mentioned in http://smallbusiness.foxbusiness.com/legal-hr/2014/04/03/employee-appreciation-is-vital-to-productivity/

Ines MenesesUnited Globe Associates

Results from Appreciative Leadership (or its absence)

http://www.appreciationatwork.com/blog/13-disturbing-facts-employee-engagement-infographic/https://www.officevibe.com/employee-engagement-roiInes Meneses

United Globe Associates

Results from Appreciative Leadership (or its absence)

Ines MenesesUnited Globe Associates Source: Gallup

Engaged = involved in, enthusiastic about and committed to their work

Results from Appreciative Leadership (or its absence)

Ines MenesesUnited Globe Associates

Source: Study by Towers Watson, as mentioned in Harvard Business Review https://hbr.org/2012/01/why-appreciation-matters-so-mu.html

The single highest driver of engagement is whether or not

workers feel their managers are genuinely interested in their

wellbeing.

Results from Appreciative Leadership (or its absence)

Ines MenesesUnited Globe Associates

Source: Marcial Losada

Feed

bac

k

positive

negative

Team Performance

High Low

Results from Appreciative Leadership (or its absence)

In 1 yearUS$ 3,5 million savedUS$ 1 million by truck drivers

1 Whitney, Diana; Cooperrider, David L; Stavros, Jacqueline M (2008-01-01). Appreciative Inquiry Handbook: For Leaders of Change (Kindle Locations 526-527). Berrett-KoehlerPublishers - A. Kindle Edition.2 Whitney, Diana; Cooperrider, David (2005-10-10). Appreciative Inquiry: A Positive Revolution in Change (Kindle Locations 658-659). Berrett-Koehler Publishers. Kindle Edition.

Ines MenesesUnited Globe Associates

In 6 years600% increase in profits

75% decrease in absenteism1

Agenda

• Who are we?

• What is Appreciative Leadership?

• Why do we care?

• How may we incorporate appreciation into our leadership style?

• Results from Appreciative Leadership (or its absence)

• Q&A

Ines MenesesUnited Globe Associates

Ines MenesesUnited Globe Associates

Bottom line

• Appreciate and teach others to appreciate

• It pays off!

Ines MenesesUnited Globe Associates

Ines MenesesUnited Globe Associatesines@united-globe.com

+55 11 3453-8302+55 11 9 8428-9851Ines Meneses

United Globe Associates

Thank You!

The recording of today’s presentation, along with the PowerPoint slides, will be available on our Career Programming Web page by next week:

http://www.mccombs.utexas.edu/alumni/careers/programming/