Management in Ten Words Sir Terry Leahy. J Sainsbury and M&S Market Capitalisation 1992 Source:...

Management in Ten Words

Sir Terry Leahy

J Sainsbury and M&S Market Capitalisation 1992

20/11/19920

5

10

15

20

25

30

35

Source: Datastream

5960

5980

6000

6020

6040

6060

6080

6100

20/11/2009

J . Sainsbury Marks & Spencer

£bn

“If you want quality shop at Sainsbury

If you want price shop at the Discounter

Tesco is stuck in the middle

Who needs to shop there”

Times Newspaper 1993

Tesco, J Sainsbury and M&S Market Capitalisation 1992

20/11/19920

5

10

15

20

25

30

35

Source: Datastream

0

5000

10000

15000

20000

25000

30000

35000

40000

20/11/2009

Tesco J . Sainsbury Marks & Spencer

£bn

J Sainsbury and M&S Market Capitalisation 2011

16/09/20110

5

10

15

20

25

30

35

5960

5980

6000

6020

6040

6060

6080

6100

20/11/2009

J . Sainsbury Marks & Spencer

£bn

Source: Datastream

Tesco, J. Sainsbury and M&S Market Capitalisation 2011

16/09/20110

5

10

15

20

25

30

35

0

5000

10000

15000

20000

25000

30000

35000

40000

20/11/2009

Tesco J . Sainsbury Marks & Spencer

£bn

Source: Datastream

Management Lessons

Management Lessons1. Find the truth

Management Lessons1. Find the truth

2. Audacious Goals

• No. 1 choice in UK

• As strong in non-food as food

• Invent Services Retailing

• Become a leader in Global Retailing

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

Sir Terry Leahy © 2012 All Rights Reserved

INSERT DOTTY SLIDE HERE

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

5. The Steering Wheel

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

5. The Steering Wheel

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

5. The Steering Wheel

6. Data is Priceless

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

5. The Steering Wheel

6. Data is Priceless

7. Competition is Good

Management Lessons1. Find the truth

2. Audacious Goals

3. Vision, Values and Culture

4. Follow the Customer

5. The Steering Wheel

6. Data is Priceless

7. Competition is Good

8. Leadership

Future Trends

Drivers of Growth

Drivers of Growth

1. Trust

Drivers of Growth

1. Trust

2. Information

Drivers of Growth

1. Trust

2. Information

3. Health & Beauty

Drivers of Growth

1. Trust

2. Information

3. Health & Beauty

4. Convenience

Drivers of Growth

1. Trust

2. Information

3. Health & Beauty

4. Convenience

5. Simplicity

Drivers of Growth

1. Trust

2. Information

3. Health & Beauty

4. Convenience

5. Simplicity

6. Loyalty

Drivers of Growth

1. Trust

2. Information

3. Health & Beauty

4. Convenience

5. Simplicity

6. Loyalty

7. Going Green