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Management in Ten Words
Sir Terry Leahy
J Sainsbury and M&S Market Capitalisation 1992
20/11/19920
5
10
15
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25
30
35
Source: Datastream
5960
5980
6000
6020
6040
6060
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6100
20/11/2009
J . Sainsbury Marks & Spencer
£bn
“If you want quality shop at Sainsbury
If you want price shop at the Discounter
Tesco is stuck in the middle
Who needs to shop there”
Times Newspaper 1993
Tesco, J Sainsbury and M&S Market Capitalisation 1992
20/11/19920
5
10
15
20
25
30
35
Source: Datastream
0
5000
10000
15000
20000
25000
30000
35000
40000
20/11/2009
Tesco J . Sainsbury Marks & Spencer
£bn
J Sainsbury and M&S Market Capitalisation 2011
16/09/20110
5
10
15
20
25
30
35
5960
5980
6000
6020
6040
6060
6080
6100
20/11/2009
J . Sainsbury Marks & Spencer
£bn
Source: Datastream
Tesco, J. Sainsbury and M&S Market Capitalisation 2011
16/09/20110
5
10
15
20
25
30
35
0
5000
10000
15000
20000
25000
30000
35000
40000
20/11/2009
Tesco J . Sainsbury Marks & Spencer
£bn
Source: Datastream
Management Lessons
Management Lessons1. Find the truth
Management Lessons1. Find the truth
2. Audacious Goals
• No. 1 choice in UK
• As strong in non-food as food
• Invent Services Retailing
• Become a leader in Global Retailing
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
Sir Terry Leahy © 2012 All Rights Reserved
INSERT DOTTY SLIDE HERE
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
5. The Steering Wheel
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
5. The Steering Wheel
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
5. The Steering Wheel
6. Data is Priceless
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
5. The Steering Wheel
6. Data is Priceless
7. Competition is Good
Management Lessons1. Find the truth
2. Audacious Goals
3. Vision, Values and Culture
4. Follow the Customer
5. The Steering Wheel
6. Data is Priceless
7. Competition is Good
8. Leadership
Future Trends
Drivers of Growth
Drivers of Growth
1. Trust
Drivers of Growth
1. Trust
2. Information
Drivers of Growth
1. Trust
2. Information
3. Health & Beauty
Drivers of Growth
1. Trust
2. Information
3. Health & Beauty
4. Convenience
Drivers of Growth
1. Trust
2. Information
3. Health & Beauty
4. Convenience
5. Simplicity
Drivers of Growth
1. Trust
2. Information
3. Health & Beauty
4. Convenience
5. Simplicity
6. Loyalty
Drivers of Growth
1. Trust
2. Information
3. Health & Beauty
4. Convenience
5. Simplicity
6. Loyalty
7. Going Green
