View
43
Download
0
Category
Tags:
Preview:
DESCRIPTION
Living Online. Unit 10 Communication Services. Objectives. Identify types of electronic communication Describe users of electronic communication Identify major components of electronic communication Manage email with Outlook Send & receive email. Electronic Communication. Email IM - PowerPoint PPT Presentation
Citation preview
Living Online
Living OnlineUnit 10Communication ServicesIdentify types of electronic communicationDescribe users of electronic communicationIdentify major components of electronic communicationManage email with OutlookSend & receive emailObjectivesEmailIMText MessageVoIPOnline ConferenceChat roomSocial NetworkingBlogsMessage Boards/NewsgroupsElectronic Communication
Email: message, address, a carrier, send email anywhereIM: real-time (Both MUST be connected)Text: over cellVoIP: phone calls over InternetOnline/Video Conferencing: audio & video over InternetChat rooms: real-timeSocial networking: builds communities of people to share interestsBlogs: web log, journal to shareMessage board: discussions, messages3Components of Electronic Communication
How Email Works
Software, sender, receiver, channel (to carry the message- phone, coax, wireless), protocols (rules to transfer data that all understand)5larry@gmail.comUsername@ symbolEmail domain name
Domain Code.com (commercial).edu (education).gov (government).mil (military).org (organization)Email Address
Web AccessGmailHotmailAOLComcastVerizon
Program on PCOutlook
Username/mailbox name & passwordAccessing Email
Samantha Murray works for IBMIBMs web site is www.ibm.comSams username is smurray
What would be her email address?smurray@ibm.comWhats the email address?You know a guy named Bills email addressbillg@gcsssd.orgYou cant remember where he works
What would be the web site to find out the companys name?www.gcsssd.orgWhats the web site?Raquel works at MTVMTVs web site is www.mtv.comWhich could be her email address?raquel@mtv.comraquel@mtv.orgrbruno@mtv.govrbruno@musictv.netWhich is correct?First set developed.com.edu.gov.mil.org
Know any others?DomainsLook up their names for websites to see if its available & other extensions.11What domain would a school have?.eduWhat are the three parts of an email address?Username, @, domain nameWhere is email stored, until you are ready to retrieve/read it?Email serverWhat kind of communication requires both users to be online at the same time?IMReviewPersonal Information Manager
EmailCalendarContacts
Outlook w/ OfficeWindows Mail with WindowsOutlook/Windows Mail
Outlook Interface
Quick Access Toolbar; Ribbon; Tab; Group; Navigation Pane; View Tabs; Inbox; Reading Pane; To-Do Bar; Zoom Slider14Can access ALL of your emails from one spot!
Set up your personal account:File, Add AccountWhy Use Outlook?
Send Emails
From: If you made multiple accounts in Outlook, you can change the FROM: to another accountTo: Enter the email address or click TO: to view the contact list. The email is directed to this person to take action.Cc: Carbon copy. Include a name for someone to be in the loop of the email, and not to take the action.Subject: Brief description of what the email is about.Attached: Any files you have attached would be here.
Address Book: Look at your contact list and select names/addresses.Attach File: Signature: Allows you to add a signature (usually includes your name, phone #, business title, etc.)Importance Flags: Alerts to high or low email importance
Top Arrow: Body of the emailBottom Arrow: Previous email if youre replying or forwarding16Add/Create Signature
ReviewTeknimedia Slides C2.1-C2.12Outlook WindowMessage FoldersReceiving & Viewing MessagesComposing & Sending MessagesSending & Receiving Attachments
Name the parts of the Outlook window
Email Extra Credit:Add your email to Outlook or Windows Mail
ProjectMessage arranged by date (new/old on top)New ones in BOLDMail PaneCreate foldersDelete foldersMove emails to foldersReceiving Email
Inbox (1): Unread emailsMail folders (inbox, deleted items, sent, drafts, junk, outbox)20Inbox icons
Opening AttachmentDouble-click
Save AttachmentRight-click, Save AsReceiving Email
Also preview the attachment in the Reading Pane, open by double-clicking file, or save21Click on column heading, also SearchSorting Mail
ReplyReply to AllForwardReplying to an Email
Right-click options
Make new folders
Save an email addressRight-click on email addressAdd to Contacts
What To Do With Mail
Teknimedia C2.13-C2.16Replying & ForwardingCreating a SignatureProjectReviewNames, emails, phone numbers, other infoTools, Address BookFile, New ContactContacts/Address Book
Teknimedia C2.17-C2.23Building Your Contact ListCreating & Using Your Contact ListCreating & Using Contact GroupsQuizProjectUnsolicited bulk messages
Content of email scanned by client softwareSent to Junk folderIf not, identified in InboxSuspected spam
Spam also filtered at mail server
Dealing with Spam
80%-96% of email is spam!29Out of Office ResponseAuto forwardSend to phoneBlock sendersOther Options
30T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent.
T or F. You can only type one email in the To:An email address consists of ___ parts.
A file sent with an email is called a _________.
You can use _______ to make phone calls over the Internet.ReviewTeknimedia C2.24-C2.46Sorting MessagesOrganizing MessagesMarking & Flagging MessagesMessage PriorityRequesting a ReceiptSaving MessagesFiltering Junk EmailQuiz
Outlook Tasks from Microsoft
Projectshttp://office.microsoft.com/en-us/outlook/outlook-skills-builder-FX102757416.aspx32ReviewReviewSubject lineBrief enough to grad attentionOn topic
Body of messageClear, error freeNote if any attachments
Email Subject & BodyLiving OnlineUnit 10Communication Services
Recommended