Living Online. Unit 10 Communication Services. Objectives. Identify types of electronic communication Describe users of electronic communication Identify major components of electronic communication Manage email with Outlook Send & receive email. Electronic Communication. Email IM - PowerPoint PPT Presentation
Living Online
Living OnlineUnit 10Communication ServicesIdentify types of
electronic communicationDescribe users of electronic
communicationIdentify major components of electronic
communicationManage email with OutlookSend & receive
emailObjectivesEmailIMText MessageVoIPOnline ConferenceChat
roomSocial NetworkingBlogsMessage Boards/NewsgroupsElectronic
Communication
Email: message, address, a carrier, send email anywhereIM:
real-time (Both MUST be connected)Text: over cellVoIP: phone calls
over InternetOnline/Video Conferencing: audio & video over
InternetChat rooms: real-timeSocial networking: builds communities
of people to share interestsBlogs: web log, journal to shareMessage
board: discussions, messages3Components of Electronic
Communication
How Email Works
Software, sender, receiver, channel (to carry the message-
phone, coax, wireless), protocols (rules to transfer data that all
understand)[email protected]@ symbolEmail domain name
Domain Code.com (commercial).edu (education).gov
(government).mil (military).org (organization)Email Address
Web AccessGmailHotmailAOLComcastVerizon
Program on PCOutlook
Username/mailbox name & passwordAccessing Email
Samantha Murray works for IBMIBMs web site is www.ibm.comSams
username is smurray
What would be her email [email protected] the email
address?You know a guy named Bills email [email protected]
cant remember where he works
What would be the web site to find out the companys
name?www.gcsssd.orgWhats the web site?Raquel works at MTVMTVs web
site is www.mtv.comWhich could be her email
[email protected]@[email protected]@musictv.netWhich
is correct?First set developed.com.edu.gov.mil.org
Know any others?DomainsLook up their names for websites to see
if its available & other extensions.11What domain would a
school have?.eduWhat are the three parts of an email
address?Username, @, domain nameWhere is email stored, until you
are ready to retrieve/read it?Email serverWhat kind of
communication requires both users to be online at the same
time?IMReviewPersonal Information Manager
EmailCalendarContacts
Outlook w/ OfficeWindows Mail with WindowsOutlook/Windows
Mail
Outlook Interface
Quick Access Toolbar; Ribbon; Tab; Group; Navigation Pane; View
Tabs; Inbox; Reading Pane; To-Do Bar; Zoom Slider14Can access ALL
of your emails from one spot!
Set up your personal account:File, Add AccountWhy Use
Outlook?
Send Emails
From: If you made multiple accounts in Outlook, you can change
the FROM: to another accountTo: Enter the email address or click
TO: to view the contact list. The email is directed to this person
to take action.Cc: Carbon copy. Include a name for someone to be in
the loop of the email, and not to take the action.Subject: Brief
description of what the email is about.Attached: Any files you have
attached would be here.
Address Book: Look at your contact list and select
names/addresses.Attach File: Signature: Allows you to add a
signature (usually includes your name, phone #, business title,
etc.)Importance Flags: Alerts to high or low email importance
Top Arrow: Body of the emailBottom Arrow: Previous email if
youre replying or forwarding16Add/Create Signature
ReviewTeknimedia Slides C2.1-C2.12Outlook WindowMessage
FoldersReceiving & Viewing MessagesComposing & Sending
MessagesSending & Receiving Attachments
Name the parts of the Outlook window
Email Extra Credit:Add your email to Outlook or Windows Mail
ProjectMessage arranged by date (new/old on top)New ones in
BOLDMail PaneCreate foldersDelete foldersMove emails to
foldersReceiving Email
Inbox (1): Unread emailsMail folders (inbox, deleted items,
sent, drafts, junk, outbox)20Inbox icons
Opening AttachmentDouble-click
Save AttachmentRight-click, Save AsReceiving Email
Also preview the attachment in the Reading Pane, open by
double-clicking file, or save21Click on column heading, also
SearchSorting Mail
ReplyReply to AllForwardReplying to an Email
Right-click options
Make new folders
Save an email addressRight-click on email addressAdd to
Contacts
What To Do With Mail
Teknimedia C2.13-C2.16Replying & ForwardingCreating a
SignatureProjectReviewNames, emails, phone numbers, other
infoTools, Address BookFile, New ContactContacts/Address Book
Teknimedia C2.17-C2.23Building Your Contact ListCreating &
Using Your Contact ListCreating & Using Contact
GroupsQuizProjectUnsolicited bulk messages
Content of email scanned by client softwareSent to Junk folderIf
not, identified in InboxSuspected spam
Spam also filtered at mail server
Dealing with Spam
80%-96% of email is spam!29Out of Office ResponseAuto
forwardSend to phoneBlock sendersOther Options
30T or F. Reply to All is the same as reply except your reply
goes to all people to whom the original message was sent.
T or F. You can only type one email in the To:An email address
consists of ___ parts.
A file sent with an email is called a _________.
You can use _______ to make phone calls over the
Internet.ReviewTeknimedia C2.24-C2.46Sorting MessagesOrganizing
MessagesMarking & Flagging MessagesMessage PriorityRequesting a
ReceiptSaving MessagesFiltering Junk EmailQuiz
Outlook Tasks from Microsoft
Projectshttp://office.microsoft.com/en-us/outlook/outlook-skills-builder-FX102757416.aspx32ReviewReviewSubject
lineBrief enough to grad attentionOn topic
Body of messageClear, error freeNote if any attachments
Email Subject & BodyLiving OnlineUnit 10Communication
Services
