Listening Effectively

Natalie Bryant, DirectorPractice Development

How many of your waking hours are

spent communicating with others?

70% - 80%

Ways to Communicate:

ReadingWriting

SpeakingListening

Listening

•Listening is the most frequently used communication skill – 45%

•60% of worker errors due to poor listening

•Can only listen EFFECTIVELY to one stimuli at a time

Overview

• Terminology•Why We Listen• Obstacles to Listening• How to Improve Listening• Payoffs of Good Listening

Terminology

• Hearing - the physical reception of sound waves to the eardrum.• Listening - the interpretation of what

the ears perceiveHearing/InterpretationEvaluation/Response

Which is……….• Active• Intermittent• Learned• Continuous• Natural• Passive

Why do YOU

Listen???

Why Listen?

PleasureInformation

UnderstandingEvaluation

Signs of Poor Listening

What keeps us from Listening?

•Environmental Noise•Semantic Noise•Physiological Noise•Psychological Noise

How can we improve?

Activity

Improving Listening

• Take care of YOURSELF! Sleep/Eat/Exercise properly• Establish buddy system – take breaks!• Leave, change, or block out environmental noise• Focus on verbal, vocal & nonverbal codes of the

speaker• Keep eye contact• Take notes to stay engaged

Improving Listening

• Leave problems at home• Remain open minded – curious not

defensive – avoid mentally arguing • Allow the speaker to finish before

commenting/asking questions• Listen to all of the message before making a

judgment call• Avoid egocentrism – be a life long learner.

You can never know EVERYTHING!

Improving Listening

• Catch emotional and factual content• Avoid too much, too fast, during short period

of time – PRIORITIZE• Avoid being apathetic – find a reason to care• Work SMARTER, not HARDER!• Stop Talking• Repeat what the speaker says to you –

“What I’m hearing is …..?”

Importance of Listening•Vital to Clinics• Listening effectively to patients,

employees, coworkers, and supervisors• Improves quality of work/Increases

productivity/Decreases mistakes• Saves Time/Increases Revenue/Builds

better relationships

Important to Relationships

• The most basic of all human needs is the need to understand and be understood. • The best way to understand people is to

listen to them.• Effective listeners remember that words

have no meaning - people have meaning.

1Things that make you go HUMMMMMMMMMM

Listening Effectively

Documents

Presentation on listening effectively

listening effectively Public Speaking ... · not only in a public speaking class, but also in the world. You’ll read about attributes of an active listener, barriers to listening,

1.5 Working effectively with Interpreters - National … · 2017-01-19 · 1.2 Active listening – unconditional positive regard across cultures ... the Accreditation of Translators

listening effectively Public ...sahlmanj.faculty.yosemite.edu › comm-100 › textbook...different types of listening. When we are tuning our attention to a song we like, or a poetry

Listening Effectively - DTIC

LANGUAGE ARTS - Amazon Web Services · An equally important skill to develop is listening. Through several listening activities you will learn how to listen more effectively and tell

Think Like a Scientist - Richmond County School System...Communicating effectively requires many skills, including writing, reading, speaking, listening, and making models. Scientists

LISTENING AND RESPONDING distribute EFFECTIVELY or post, · out quality listening, our interpersonal communication suffers. Despite its value, so many of us experience listening deficiencies

Devoted to Luang Por - cd1.amaravati.org · Listening moon Listening Is the listening moon Within Listening Is the listening tomb Without Listening Listening So please don’t shout

BUILDING PUBLIC WILL: LISTENING AND COMMUNICATING EFFECTIVELY Monette Goodrich, Vice President of Communications & Public Affairs Grantmakers in Health

Personal Listening Profile® · APPRECIATIVE LISTENING EMPATHIC LISTENING DISCERNING LISTENING COMPREHENSIVE LISTENING EVALUATIVE LISTENING 32 30 • • 28 • 26 MOST LEAST NATURAL

Workbook · 1/6/2020 · HOW TO LISTEN EFFECTIVELY 5 WHY EFFECTIVE LISTENING IS IMPORTANT TO YOU Just as in speaking, you are not born with the ability to listen effectively. Listening

How Hard Can Listening (Skills) Be? It’s Super Easy!...recognize the importance of effective listening skills identify problems they may have in listening effectively provide a challenging

Thematic Connections Reading Questions Multiple Text ...€¦ · Listening/Speaking Activities CCSS.ELA-Literacy.SL.6.1 Engage effectively in a range of collaborative discussions

EFFECTIVELY LISTENING - Professor Mark J. Grossman · What It Means to Listen Listening effectively is important •We spend much of our waking day listening •Good listening skills

National Geographic Learning | English Learning Programs ...€¦ · Web viewspeaking and listening standards CCR Anchor 1: Prepare for and participate effectively in a range of

Listening Effectively - DTICnication skills, listening is one of the most neglected. Our lack of attention to listening skills is puzzling; we spend so much of our time listening that

L75 - Shakespeare Curriculum Essentials Document · • Oral Expression & Listening ... Speaking and Listening 1a. Prepare for and communicate effectively by sharing reasoning and

Listening Pre Listening & Post Listening

Listening Effectively Module 1, Lesson 3 Communication for Life