Langsdale Library Annual Report FY...

Langsdale Library Annual Report

FY 2011

Table of ContentsDirector’s Message

Goal 1. Information Literacy

Goal 2. Resources Goal 3. Service to the Baltimore Region Goal 4. Marketing Plan

Goal 5. Intellectual Commons

Goal 6. Funding

Goal 7. Professional Growth and Development

Langsdale by the Numbers

FY 2012 Goals

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http://langsdale.ubalt.edu/

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FY2011 was an eventful and productive year for Langsdale; a staff reorganization that involved most functions of the library and three new librarians contributed to increased outreach, more efficient workflows, and new initiatives.

We continued to be fiscally responsible and to look for revenue opportunities; online sales of withdrawn items and donated books earned $41,248. Staff submitted proposals for several federal and private grants; we received more than $10,000 in university and private grants to begin digitization of the WMAR Television News Collection.

Langsdale initiated a number of new services such as loaning laptops for use within the library and making more textbooks available for in-library use. In addition, we worked collaboratively with offices both within the University and throughout the state on projects such as a single sign on for users, a library presence in the University’s course management system, and a regional book courier service to provide increased access to resources and faster delivery for users.

Langsdale faculty and staff continued to be leaders in the Maryland library community as officers in statewide organizations and committee chairs of national associations. Librarians collectively published twelve articles and book chapters and presented at ten state and national library conferences.

We continued to reach out to the UB community, sponsoring campus programs and initiating intellectual discussions with events such as faculty reading of banned books, a discussion of gubernatorial styles, student readings, and an undergraduate research symposium. We also explored communicating to students, staff, and faculty through a variety of methods, including social media.

We are committed to aligning initiatives to Langsdale’s strategic plan. This report outlines our achievements in relation to our strategic goals as well as provides an account of library activities and usage information.

Director’s Message

Lucy Holman2

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• InstructionlibrarianstaughtsevensectionsofIDIS110,IntroductiontoInformationLiteracy.

• Librarianswereembeddedin42sectionsofWRIT300,AdvancedExpositoryWriting.

• Course-integratedinstructionrose10%to85sessionswith1,696studentsattending.

• Overallinstructionattendancerose22%to3,039.

Goal 1: The Library will improve and expand its information literacy activities.

• ReorganizedlibrarystafftocreatenewBookandDocumentDeliverydepartment,whichmergedtheservicesofInterlibraryLoan,CourseReserves,andUSMInter-CampusBorrowingtostreamlineworkflowandstaffresponsibilities.

• WorkedwithUMCollegeParkandOTSstafftoallowstudents,staff,andfacultyaccesstolibraryresourcesusingtheirUBIDandpassword,insteadofrequiringaseparatelibraryaccountnumber.

• Initiatedthelaptoploanerprogram,makingtenlaptopsandnetbooksavailableforin-libraryuse;studentscheckedout361inthefirstyear.

• InitiatedacentralMarylandcourierserviceforfasterdeliveryofbooksrequestedfromregionallibraries.Useofthecourierresultedinsmallcostsavingsandamuchshorterwaitforbooks;usersgenerallyreceivedrequestedbooksintwoworkdays.

• Installedanewcontentmanagementsystemtobettertrackandanalyzeelectronicresourceusetoaidinpurchasingdecisions.

• DevelopedalibrarypresencewithinUB’slearningmanagementsystemandtheredesignedLangsdalewebsite,bothofwhichwillbelaunchedinFY2012.

• InitiatedtheTextbookProject,whichplacesalllibrary-ownedcopiesoftextbooksonreservesandprovidesselectorswithalistofrequiredtitlesforpurchaseconsideration.

• Addedmorethan1,357giftbookstothecollection,includingtitlesonscience,philosophy,andreligionfromacollectionofover1,700booksdonatedbyBarbaraLewisandacollectionof300educationtitlesfromtheCenterforExcellenceinTeachingandLearning(CELT).

Goal 2: The Library will provide the necessary resources and materials to support the curricular, cultural, and intellectual needs of the University community.

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Goal 3: The Library will strengthen its service to the Baltimore region, develop ongoing relationships with local and regional organizations, and expand its resources related to Baltimore and the region.

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• UsingfundsreceivedfromtheBenSnowFoundationandtheBaltimoreRenaissanceSeedScholarsFund,staffdigitized25,211feetofnewsfootagefromtheWMAR-TVNewsCollectionforresearchuse.

• TheSpecialCollectionsdepartmentcollaboratedwiththeMarylandInstituteCollegeofArt(MICA)exhibitBaltimore Open City.MICAstudentsusedthedigitizedholdingsfromtheWMAR-TVNewsCollection,theCitizensPlanningandHousingAssociation(CPHA),thePostCardProjectattheUniversityofBaltimore,theGreaterBaltimoreCommittee,andtheAmericanCivilLibertiesUnioncollectionsintheexhibit.

GOAL 4: The Library will develop a marketing plan to increase campus awareness of its services so that students, staff, and faculty may make use of library resources.

• Hostedreceptionsfordepartmentaladvisorsandadministrativestaff,aswellasnewfacultyandadjunctfaculty.

• HostedwelcomebacksocialsforstudentsinSeptemberandFebruary.

• Sponsoredafaculty/staffreadinginrecognitionofBannedBooksWeek,andthegrandopeningoftheUBBookstore.

• Co-sponsoredwiththeCollegeofPublicAffairsaprogramandexhibittocelebrateNationalArchivesMonth;CoPAfacultyJohnWillishostedapanelofjournalistsandbiographersofrecentMarylandgovernors.

• Hostedend-of-semestercoffeebreaksforstudentsinDecemberandMay.

• SponsoredanMFAstudentreadingduringNationalLibraryWeek,whichdrew75attendeesfromacrosscampus.

• Expandedthelibrary’ssocialmediapresencewithregularpostingsonourblog,Facebook,andTwitterpages;createdpresenceonlocation-sharingsite,Foursquare;initiateduseofQRcodestolinkadvertisingtolibraryresources.

• CreatedbusinessprofileinGooglePlacestodrivehitsfromGoogleMapssearchestoLangsdalesite.

• Implementedtelevisionfeedoflibraryservicesandeventsvialargescreenmonitoronfirstfloor.

• Participatedinmonthlynewemployeeorientation,campus-wide,andschoolnewfacultyorientations.

• LauraMelamedandMichaelShochetcontributedtothecolumn,“LibraryInsider,”forthe UB Post.10

• Completedrenovationstoexpandandimprovestudentstudyspacesonthelowerlevel,firstfloor,andsecondfloor,whichincluded:

Cafétablesandsoftseatinginlowerlevelvendingareas Newtablesandchairsforgroupstudyinlowerlevel Smallerandbetter-positionedreferenceandcirculationdesks Expandedflexiblecollaborativestudyspacesandsoftseatingonfirstfloor Fournewstudyroomsonsecondfloor Twostudyroomsequippedtorecordstudentspracticingtheirpresentations.

• CatherineJohnsonpresentedwithLisaStickney(MSB)onbibliographicreferencesoftwarefortheUniversityFacultySenateResearchCouncil.

• NatalieBurclaffandPeteRamseyprovidedtrainingtotheSmallBusinessDevelopmentCenter.

• Co-sponsoredsecondannualInspired Discoveries Symposiumof Undergraduate Research and Creative Works.

GOAL 5: The Library will become an intellectual commons for the University by providing in-house and virtual opportunities to share information, knowledge, and perspectives on issues of interest to the University community.

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• TechnicalServicesstaffadded1,357giftbookswithanestimatedvalueof$29,217toLangdale’scollection.

• Receivedtwolargegifts,including1,700-bookcollectionfromBarbaraLewiswithbooksonscience,philosophy,andreligion,and,a300-bookcollectionfromtheCenterforExcellenceinLearningandTeaching(CELT).

• Earned$41,248insalesofsurplusbooksandgiftbooks,including$1,479fromtheannualNovemberbooksale.

• IncollaborationwiththeSchoolofCommunicationsDesignandOfficeofTechnologyServices,wereceived$11,000fromtheProvost’sTechnologyInvestmentGrantforthecreationoftwopresentationpracticerooms.

• Received$5,000fromBaltimoreRenaissanceSeedScholarsFundtodigitizelocaltelevisionnewsfootage,specificallyrelatedtotheModelUrbanNeighborhoodDemonstration(MUND)program.

• Received$5,000fromtheBenSnowFoundationtodigitizelocalMarylandfootagefromtheWMARTelevisionNewsCollection.

• SubmittedgrantproposaltotheNationalEndowmentfortheHumanities(NEH)tofundamajordigitizationprojectwiththeWMARTelevisionNewsCollection.

GOAL 6: The Library will work with University administrators and faculty to establish a reliable funding mechanism for the Library’s activities.

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GOAL 7: The Library will foster a culture of professional growth and development for all staff.

Severallibrarystaffheldofficesinstatewideorganizationsincluding:

• Lucy Holman,President,CongressofAcademicLibraryDirectors(CALD)andPresident-ElectoftheMarylandLibraryAssociation(MLA).

• Catherine Johnson,Chair,ConferenceProgram2011Committee,AmericanLibraryAssociationLibraryInstructionRoundtable(ALA-LIRT).

• Robert Shindle,Editor,Maryland History and Culture Collaborative (MHCC) Newsletter.

• Tammy Taylor,Secretary,Associates,Para-Professionals,&LibrarySupportStaff(APLSS),adivisionoftheMarylandLibraryAssociation(MLA).

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Librarianspresentedatnationalandstatelibraryassociationsandorganizations:

• Bill Helmanco-presentedKeep it simple, stupid:Free and easy-to-use tech ideas for your libraryattheMarylandLibraryAssociation(MLA)annualconference,May2011.

• Lucy Holmanco-presentedGetting the library job you want: Secrets from library leadersattheMLAannualconference,May2011.

• Catherine Johnsonco-presentedIn the spirit of Ben Franklin: 13 virtues of the next-gen librarianattheAssociationofCollegeandResearchLibraries(ACRL)biennialconference,March2011.

• Catherine Johnsonco-presentedPlug and play potential of Bibliobouts information literacy game and Bibliobouts: Building the information literacy game students want to play postersessionsattheAmericanLibraryAssociation(ALA)annualconference,June2011.

• Catherine Johnson presented Perry’s states of intellectual and moral development for information literacy instructorsatACRL-MDProgramOctober2010andtheMarylandInformationLiteracyExchange(MILEX)meeting,June2011.

• Catherine JohnsonpresentedLibGuides: Leading them to the sourcesatSLA-MDXtremeReferenceconference,October2010.

• Mike Kielco-presentedLessons learned from teaching a for-credit information literacy classattheMLAannualconference,May2011.

• Michael Shochetpresented Powerpoint doesn’t have to suckattheMLAannualconference,May2011.

• Carol Vaethpresented Rethinking policy and initiating changeattheannualUniversitySystemofMarylandandAffiliatedInstitutions(USMAI)ResourceSharingTaskGroup(RSTG)meeting,February2011.

• Carol Vaethco-facilitatedtheannualUSMAIRSTGInterlibraryLoanmeetingwhereshealsopresentedatrainingsession,April2011.

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GOAL 7: The Library will foster a culture of professional growth and development for all staff.

Librarianspublishedinprofessionaljournalsorcontributedbookchaptersorreferenceentriesincluding:

• Elfenbein, J. I., Hollowak, T. L. & Nix, E. M.(Eds.).(2011).Baltimore ‘68: Riots and rebirth in an American city. Philadelphia:TempleUniversityPress.

• Faust, A.(2010).Exhibitionhistory:ArtfromAfricaandtheAfricandiaspora,1989-2010.InL.S.Sims&L.King-Hammond(Eds.),Global Africa project (pp.252-262).Munich:Prestel.

• Faust, A.(2010).Bibliography.InL.S.Sims&L.King-Hammond(Eds.),Global Africa project(pp.248-251).Munich:Prestel.

• Hollowak, T. L.(2011).Gawrychowski,WalentyPiotr.InJ.S.Pula(Ed.),Polish American encyclopedia (p.145).Jefferson,NC:McFarland.

• Hollowak, T. L.(2011).Lutherans,PolishAmerican.InJ.S.Pula(Ed.),Polish American encyclopedia(p.287).Jefferson,NC:McFarland.

• Holman, L.(2011).Millennialstudents’mentalmodelsofsearch:Implicationsforacademiclibrariansanddatabasedevelopers.Journal of Academic Librarianship,37(1),19-2.doi:10.1016/j.acalib.2010.10.003.

• Kruse, T. (2010).Sustainableinterlibraryloanpackaging. Journal of Interlibrary Loan,DocumentDelivery&ElectronicReserve,20(5),347-351.doi:10.1080/1072303X.2010.516185.

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GOAL 7: The Library will foster a culture of professional growth and development for all staff.

Librarianspublishedinprofessionaljournalsorcontributedbookchaptersorreferenceentriesincluding:

• Mealey, J.(2011).Honoring our colonial history: Tablets, monuments and memorials placed by the Society of Colonial Wars, 1892-2010.Baltimore,MD:GeneralSocietyofColonialWars.

• Mealey, J.(2011). Index of ancestors and roll of members.Baltimore,MD:GeneralSocietyofColonialWars.

• Mealey, J.(2011).General Society of Colonial Wars yearbook for the year 2010.Baltimore,MD:GeneralSocietyofColonialWars.

• Mu, X., Dimitroff, A., Jordan, J., and Burclaff, N.(2011).Asurveyandempiricalstudyofvirtualreferenceserviceinacademiclibraries.Journal of Academic Librarianship,37(2):120-129.doi:10.1016/j.acalib.2011.02.003.

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GOAL 7: The Library will foster a culture of professional growth and development for all staff.

GOAL 7: The Library will foster a culture of professional growth and development for all staff.

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Librariansandstaffalsoreceivedawardsandpromotions:

• Tammy TaylorreceivedtheMarylandLibraryAssociationParaprofessionaloftheYearaward.

• Michael ShochetwaspromotedtoHeadofReference.

• Carol VaethwaspromotedtoBookandDocumentDeliverySupervisor.

• Catherine JohnsonwaspromotedtoLibrarianII.

• Tom HollowakwaspromotedtoLibrarianIV.

• Jeffrey Hutsonwasgrantedpermanentstatus.

Finally,wewelcomedthreenewlibrarianstoLangsdale,whogreatlycontributedtothelibrary’ssuccessfortheyear:

• Natalie Burclaff,Reference&InstructionLibrarian,M.L.I.S.,UniversityofWisconsin,Milwaukee.

• Pete Ramsey,Reference&InstructionLibrarian,M.S.L.S.,UniversityofNorthCarolina,ChapelHill.

• Bill Helman,IntegratedDigitalServicesLibrarian,M.S.L.I.S.,SimmonsCollege.

Langsdale by the numbers

Ourusers:

• VisitedLangsdale91,265times,averaging400visitorsonasemesterweekday.

• Made141,793visitstoLangsdale’swebsite,averagingalmost400visitsperday.

• Conducted706,382searchesinLangsdale’ssubscriptiondatabases,retrieving138,8170items.

• Borrowedandrenewedalmost30,000UBandUSMAImaterials.

• Accessed52,109electronicreservesandcheckedout2,215reservebooksforatotalof54,324itemsaccessed.

• Requested4,473itemsthroughintercampusloansand3,732itemsthroughInterlibraryloan.

• Asked37,587referencequestions(whichincludesthoseaskedofCirculationandSpecialCollections),withasignificantincreaseinmorein-depthresearchquestions.

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Librariansandstaff:

• Withdrew6,231booksand28,000governmentmicrofiche.

• Taught3,039studentsin227course-integratedinstructionsessionsorworkshops.

• Processed1,767electronicdocumentsand938books.

• Scanned942documentsforpatrons,increasingvolumeby41%from2010.

• Updated33publiccomputingworkstationsandinstalledBarnes&Noble’sNooke-readeronallnewandnewlyupdatedPCs.

Langsdale by the numbers

InFY2012Langsdaleplansto:

• StrengthenanddevelopLangsdale’sassessmentactivities.

• RedesignLangsdaleandSpecialCollectionswebsites.

• Implementalibrarypresenceinnewuniversitylearningmanagementsystem;integratelibraryservicesintosystem.

• Developnewself-guidedinformationliteracyinstructionmodules.

• Developonlineguides/documentationforvarietyoflibraryservices,includingcoursereserves,intercampusandinterlibraryloan.

• Expanduseofsocialmediaforservice,deliveryandoutreacheffortsandimplementtextmessagingnotificationforinterlibraryloan andcirculationnotifications.

• Develope-collectiondevelopmentplanwithtargetsforbooks,purchaseplans,periodicals,andrecommendationsforplatform.

• Growlocaldigitizationefforts,expandmetadataforfiles,andintegrateitemsintolibraryholdings.

• Developneedsassessmentandimplementationofmobilelibraryinterfaceandapplications.

• ContinuetoofferprogramsrecognizingUniversityscholarshipandencouragingintellectualdiscussion.

• Pursueexternalfundingfordigitizationandotherspecialprojects.

• CollaboratewithUniversityunitstoimproveservices,includingcampusone-card,singlesignon,andtextmessagenotifications.

• Implementnewstaffwikiforinternalcommunication,policies,andprocedures;employnewlearningmanagementsystemfor departmentaldiscussions.

Looking Ahead to FY 2012

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Lucy Holman - DirectorJeffrey Hutson - Associate Director for Public ServiceTed Kruse - Associate Director for Technical Services & BudgetThomas L. Hollowak - Associate Director for Special CollectionsBill Helman - Integrated Digital Services LibrarianMichael Shochet - Head of ReferenceTammy Taylor - Circulation SupervisorCarol Vaeth - Book and Document Delivery Supervisor