View
54
Download
0
Category
Preview:
Citation preview
KENMARSHALLAcademicHealthCare
502-648-0562 kenmrshll@gmail.com
https://www.linkedin.com/in/ken-marshall-
6736601Louisville,Kentucky
SUMMARY
STRENGTHS
ACHIEVEMENTS
s _
5 +
President/CEOwithextensiveexperienceinacademicmedicine.Reputationforsuccessfullyleadingand
managingoperationsinahighlycomplexacademicenvironmentandbringingavisiontolife.Mystrengths
includebeingresultsfocused;developingclearexpectations;buildingcollaborativeteamsthatcansolvecomplex
problems;creatinglastingrelationshipswithstakeholders.Ihavealwayssaid,“Iaminterestedinhavingan
experiencenotajob."“Experiences”aredeeper,morepassionateandteachuslessons.Theselessonsand
passionleadtopersonalandprofessionalgrowthandinturncreatevalueinourwork.Ibelievesuccessrestson
thestrengthofourrelationships,howtheyarebuiltandmaintained.First,Itrytolistenandseektounderstand.
Ialsounderstandthathonestcommunicationandtransparencybuildtrust.BynatureIamcollaborative,and
believediversityofthoughtandexperiencecreatesbetteroutcomes.Iaminspiredbyleadingteamsandseeing
themachieveresultstheythoughtimpossible.
ResultsFocusedIfyoudon’tknowwhereyouaregoing,howcanyougetthere?
Ibelieveitisimportanttobeclearabouttheresultsthatare
expectedandhowtheyaremeasured.Developingclear,
objectiveresultsthatarechallenging,yetachievableiskey
whenmovinganorganizationorteamforward.Progress
shouldbemonitoredtounderstandwhatisgoingrightand
whatneedstobeimproved.Itkeepsateamfocusedonwhat
isimportantandwheretheyareonthejourney.
RelationshipBuilderThestrengthofrelationshipswithco-workersandcolleagues
canmeanthedifferencebetweensuccessandfailure.
Buildingastrongrelationshipistimeintensive.Itmeans
reachingouttothoseyouagreeanddisagreewith.Havingan
openmind,trulylisteningandseekingtounderstandisthe
initialstep.Trustisalsokey,havinghonestandtransparent
communicationbuildstrust-itiseasytolosetrustand
difficulttore-buildit.
CollaboratorBuildingcollaborativeteamsiscentraltosolvingdifficult
problems.Incomplexorganizations,rarelydothebest
answerscomefromasingleindividual.Being
multidisciplinaryinapproachisespeciallyimportantinlarge
organizationswheredisciplinescanoftenbedisconnected.
Incorporatingdiversityofthoughtandexperienceleadsto
bettersolutionsandinturnbetterresults.
DevelopingFutureLeadersHealthcareisaservicedeliveredtopeoplebypeople.Those
whoareresponsible,connectingwiththoseweserve,arethe
organization’sgreatestasset.Inatimewhenthereischange
withinorganizationsandacrosstheindustry,weshouldmake
sureleadersatalllevelsarepreparedtomanageandlead
successfully.Identifyhighlytalentedstaff,mentorand
developthem,asaninvestmentinthefoundationofthe
organization.
Implementedorganizationaldevelopmentefforts.
Implementationofmanagementaccountability,including
redesignofthemanagementcompensationmodel.This
improvedaccountabilityandobjectivelymeasuredleader
performance.Thisexperiencetaughtmehowtosuccessfully
implementbroadchangeoveralargeorganization.It
developedmyskillsincollaboration,teambuildingandresults
focus.
DevelopmentofOrganizationWideAccountability
Developedandimplementedperformancebasedincentives
intoacademicdepartmentsupportagreements.Thisinitiative
resultedinimprovementsinqualityandpatientsatisfaction.
Theexperiencetaughtmetheimportanceofbuildingand
maintainingrelationships,howtoapproachdifficult
conversations,andhowtransparencyandhonestybuildtrust
andvalue.
ImplementingObjectiveIncentivesforPhysician
SupportAgreements
EXPERIENCE
ExecutiveConsultantCenterforGlobalHealth-UniversityofLouisvilleDivisionofInfectiousDiseases
Aug2016-ongoing Louisville,KY
DevelopandnegotiatearealestatepartnershipresultingintheconsolidationofclinicswithintheCenterforGlobalHealth.
RecruitandimplementCenterforGlobalHealthadvisorycouncil.ThecouncilwillserveasacommunitychampionoftheUofL
CenterforGlobalHealth.
r +
TheCenterforGlobalHealthattheUniversityofLouisvilleispartoftheDivisionofInfectiousDiseasesattheUofLSchoolof
Medicine.TheCenterforGlobalHealthhasover11,000clinicvisitsannually.Itisamultidisciplinaryefforttoimprovehealth,and
reducehealthinequalities,amongunderservedpopulationslocallyandworldwide.Servicesprovidedatthecenterinclude:
comprehensivecareforHIV/AIDSpatients,refugeehealthcareandimmunization,internationalhealthandtravel,globalresearch
inpneumonia,influenza,andemergingpathogens.
PresidentKentuckyOneHealth-UniversityofLouisvilleHospitalandJamesGrahamBrownCancerCenter
Mar2013-Aug2016 Louisville,Kentucky
10%EBIDAmarginfor2016fiscalyear.
Achieved98.7%ofvaluebasedpurchasingclinicalprocessofcaremeasures.Sevenofthe11measuresscoringat100%.
Providedleadershipanddirectionregardingthejointoperatingagreementandacademicaffiliationagreementbetween
UniversityofLouisvilleSchoolofMedicineandKentuckyOneHealth.
Implemented$8millionmanagementintegrationandcostsavingsinitiativesacrossthedowntowncampus.
Negotiatedacademicandrecruitmentsupportagreementswithacademicdepartmentchairs.
SuccessfulimplementationofCernerclinicalinformationsystem.
OnlyLevelOneTraumaCenterinKentuckythathascontinuouslymaintainedverificationbytheAmericanCollegeofSurgeons.
ThefirstComprehensiveStrokeCenterverificationbytheJointCommissionintheStateofKentucky.
r +
KentuckyOneHealthisthelargestintegratedhealthsysteminKentucky.Thesystemhas200locationswithapproximately17,000
employees,3,000physician,and2,700licensedbeds.ThePresidentisthechiefexecutiveresponsibleforoperationsandstrategic
directionoftheUniversityofLouisville’s404licensedbedteachinghospitalandoutpatientcancercenter.Theacademicmedical
centerishometotheonlyLevelOneTraumaandBurnCenterinKentuckyandthefirstComprehensiveStrokeCenterinKentucky.
TheJamesGrahamBrownCenteristhecenterofoncologytreatmentandresearchfortheregion.Theorganizationhasannualnet
patientservicerevenuesof$450million,17,000annualadmissions,213,000outpatientvisits,and2,000employees.Thisrolehad
operationalresponsibilitiesacrossthedowntownmedicalcenter,inclusiveofUniversityofLouisvilleHospitalandJewishHospital.
Thecombinedenterprisehas800licensedbedsover$700millioninnetpatientservicerevenuesand33,000admissions.
EXPERIENCE
SeniorVicePresidentandChiefOperatingOfficerUofLHealthCare
June2008-Mar2013 Louisville,Kentucky
Leadorganizationaldevelopmenteffortsinvolvingimplementationofmanagementaccountabilityincludingredesignof
managementcompensationmodeltoimproveaccountabilityandobjectivelymeasureleaderperformance.
Successfullynegotiatedagreementbetweenorganizationandschoolofmedicinetore-establishdepartmentofneurosurgery
andsecurephysiciancoverageandLevelOneTraumastatus.
Manageda$119millionexpensebudgetandgenerateda7%positivevarianceinfiscalyear2011.
Reorganizedorganizationalpatientexperiencefunctionsresultinginanincreaseof6meanscorepointsandimprovementin
languagetranslationserviceefficiency.
Annuallymanagesdiscussionwithgovernmentalleadersregardingcontractsinplacetosupportfundingofmedicalcareforthe
uninsured.
Annuallyanalyzesandnegotiatessupportagreementsbetweenthehospitalandacademicdepartments.
r +
AcademicmedicalcenterassociatedwiththeUniversityOfLouisvilleSchoolOfMedicine.Clinicalservicesincludea404licensed
bedacutecarehospital,outpatientcancercenter,andLevelOneTraumaCenter,CertifiedComprehensiveStrokeCenter,LevelIII
NeonatalICU.Theorganizationhasannualnetpatientservicerevenuesof$450million,17,000annualadmissions,213,000
outpatientvisits,and3,000employees.TheChiefOperatingOfficerservedasmemberoftheexecutivemanagementteamthat
oversawoperationsandstrategicdirectionoftheorganization.Directlymanageda$119millionoperationalbudgetoverseveral
hospitaldepartmentsincluding:radiology,laboratory,outpatientoncology,neuro‐diagnostics,humanresources,environmental
services,foodandnutrition,planning/businessdevelopment,patientexperience,andcommunications.
VicePresidentofOperationsUofLHealthCare
May2003-June2008 Louisville,Kentucky
DevelopedandimplementedstrategiestoimprovetheTraumaInstituteincludingstaffreorganizationandimprovementsin
abstractingpatientchartsresultinginbetterdataavailabilityfortraumasurgeryresearch.
SuccessfullymanagedtwoLevelOneTraumaverificationsurveysbytheAmericanCollegeofSurgeons.
Negotiatedandleaddevelopmentofoutsourcingagreementofenvironmentalservicesandfoodandnutritionservices
includingtheconversionof200organizationalemployeestocontractorpayrollresultingisa$2millionsavingsoverfiveyears.
Developedandimplementedincentivebasedperformancemetricsintophysiciancontracts.
Leadimprovementefforttoreducepatientwholefttheemergencydepartmentwithoutbeingseen,resultingina19%
reductioninpatientswholeftwithoutbeingseen.
r +
TheVicePresidentofOperationsservedasmemberoftheexecutivemanagementteam.Directlymanagedseveralhospital
departmentsincluding:environmentalservices,foodandnutrition,cardiopulmonary,physicaltherapy,planning/business
development,patientexperience,andcommunications.ResponsibleforoperationaloversightofLevelOneTraumaservices
includingcollaborationwithdepartmentsofEmergencyMedicineandTraumaSurgery.
VicePresidentofBusinessDevelopmentUofLHealthCare
Apr1999-May2003 Louisville,Kentucky
Successfullyleadthebuildinganddevelopmentofnewoutpatientcentertoserveastheprimaryfacultypracticesite.
Implementedofstatewidetele-medicinephysicianconsultingservicefordepartmentofneurologyandthestrokeprogram.
MemberofjointHospitalandSchoolOfMedicineleadershipteamresponsiblefordevelopingstrategy.
r +
TheVicePresidentofBusinessDevelopmentservedasmemberoftheexecutivemanagementteam.Directlymanagedseveral
hospitaldepartmentsincluding:environmentalservices,foodandnutrition,planning/businessdevelopment,patientexperience,
andcommunications.
EXPERIENCE
EDUCATION
CERTIFICATES
DirectorofMarketingandCommunicationsUofLHealthCare
Apr1995-Apr1999 Louisville,Kentucky
Createdandlaunchedof“UofLHealthCare”brandcreatingacommonidentityamongclinicaldeliverysitesandphysician
practicesandachieved78%communityawarenessinthefirstyear.
Ledthedevelopmentofagovernmentrelationsinitiativethattargetedthecontinuationof$8millioninfundingfromLouisville
MetroGovernmentofcareoftheuninsured.
ImplementedinitiativefortheBrownCancerCenterresultinginconsumerpreference,from4thinthemarkettofirst.
Implementedinitiativesforemergencyservicesresultingin5%increaseinemergencydepartmentvisits.
r +
TheDirectorofMarketingandCommunicationsservedasmemberoftheexecutivemanagementteam.Providedmanagement
andleadershiptothemarketingandcommunicationsfunctionofteachinghospitalandassociatedoutpatientcancercenter.
Developedandexecutedmarketingandadvertisingcampaigns,andpresentedmarketinganalysistoseniorlevelexecutives.
PublicRelationsManagerColumbia/HCA
Apr1994-Apr1995 Louisville,Kentucky
Createdandimplementedcommunicationvehiclesforemployeesandphysiciansacrossthenetwork.
Servedasprimaryspokespersonandresponsibleforimprovingrelationswithnewmediaoutlets.
Developquarterlyoperationalreviewpresentationsfordivisionexecutives.
r +
Columbia/HCAisanationwidefor-profithospitalsystem.TheKentuckydivisionconsistedofsevenacutecarehospitals,rangingin
sizefrom100to400licensedbedsincludinganacademicmedicalcenter.ThePublicRelationsManagerwasamemberofa5‐
personteamresponsibleforsupportingtheadvertisingandcommunicationsneedsfortheKentuckyDivision.
MastersinBusinessAdministration(MBA)BellarmineUniversity
1999 Louisville,,Kentuckyr +
BachelorofArts-JournalismIndianaUniversity
1989 Bloomington,Indianar +
AmericanCollegeofHealthCareExecutives
Fellow
LeadershipKentucky
Graduate
VOLUNTEER
BoardofDirectorsKentuckyChapter-AmericanCollegeofHealthCareExecutives
2010-2012r
BoardofDirectorsBrainInjuryAssociationofKentucky
2010-2012r
BoardofDirectorsHealthEnterprisesNetwork
2012-2013r
BoardofDirectorsRiverCitiesCommunitySailingProgram
2009-2011r
Description
Recommended