View
1.093
Download
1
Category
Preview:
DESCRIPTION
An unconventional b-school presentation introducing kaizen to my Six Sigma certification class. This is also my first attempt to create a personalized presentation style.
Citation preview
Boston University School of Management
• Definition• History• PDSA/PDCA• Toyota Production System• Impact on Quality
KaizenAs told by Victor Michael Pan
Boston University School of Management
Definition
Boston University School of Management
• A philosophy that seeks to improve all factors related to the process of converting inputs into outputs on an ongoing basis. 1
• A process that humanizes the workplace, eliminates overly hard work, and teaches people how to perform experiments on their work using the scientific method and how to learn to spot and eliminate waste in business processes. 2
Kaizen (改善 ) “Continuous Improvement”
Boston University School of Management
God
Boston University School of Management
Love
Boston University School of Management
Justice
Boston University School of Management
Kaizen – Abstract but concrete
Boston University School of Management
Teamwork
Boston University School of Management
Personal Discipline
Boston University School of Management
Improve Morale
Boston University School of Management
Working Within Quality Circles
Boston University School of Management
Suggestions for Improvement
Boston University School of Management
KaizenKaizen
• These elements lead to the 5S framework
Elements of Kaizen
Boston University School of Management
• Old Adage: “If it ain’t broke, don’t fix it.• QWERTY keyboard
Kaizen
Boston University School of Management
• Kaizen: “Just because it isn’t broke doesn’t mean it can’t be improved.• Dvorak Keyboard
Kaizen
Boston University School of Management
History
Boston University School of Management
Japan’s Industrial Economy
Boston University School of Management
American Aid
Boston University School of Management
Quality Gurus Spread Ideas
Boston University School of Management
Japanese Companies Adapt
Boston University School of Management
PDCA/PDSA “Plan, Do, Check/Study, Act”
• Deming Cycle
Boston University School of Management
• (P) Standardize an operation• (D) Measure the process• (C) Gauge measurements against
requirements• (A) Innovate to meet requirements and
increase productivity• Standardize the improved
operations & repeat cycle
Toyota Production System3
Boston University School of Management
• Kaizen: Improving all aspects of business by standardizing processes, increasing efficiency, and eliminating waste.
• Six Sigma: Improving quality by finding and eliminating causes of defects.
Impact on Quality
Boston University School of Management
• 1. Stevenson, William. Operations Management. Boston: McGraw-Hill/Irwin, 2009.
• 2. Assn, Relations, Human, Japan and Japan Human Relations Association. The Improvement Engine: Creativity & Innovation through Employee Involvement. City: Productivity Press Inc, 1995.
• 3. http://en.wikipedia.org/wiki/Kaizen
Disclaimer: All images in this presentation are under the fair use doctrine for educational purposes.
Bibliography
Recommended