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Understanding Resident Perception of the Local Environment. Jo Butcher. Jeff Buck. Programme Support Manager Neighbourhood Development Company. Group Director, ENCAMS. Neighbourhood Development Company delivering the New Deal for Communities programme in Radford and Hyson Green Nottingham. - PowerPoint PPT Presentation
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Jo ButcherGroup Director, ENCAMS
Understanding Resident Perception of the Local Environment
Jeff BuckProgramme Support Manager
Neighbourhood Development Company
Neighbourhood Development Company
delivering the
New Deal for Communities programme in Radford and Hyson Green
Nottingham
The NDC Area
Inner-city area (½ mile from city centre) 9,000 people 5,000 households One square mile in area Only 16% own their own home (national average - 70%) Majority of households (57%) socially rented (national average
20%) The remaining 26% of households rent privately 71% of privately rented households are aged 16-24 Mixed housing type – High rise flats, terraced houses,
detached and semi-detached properties, purpose built-student accommodation
Many small businesses (mainly retail)
The NDC Area
Unusual gender split with 57% of the population being male and only 43% female. The national average is 49% male, 51% female
Almost half the population of Radford and Hyson Green is between 16 and 24 years old (48 %). Nationally 16-24 year olds make up only 11% of the population
High proportion of students in the area – around 30% of the total population
The area is becoming increasingly ethnically diverse. Currently 36% of the population consider themselves to be within a BME group but there has been a recent influx of Eastern European migrants
The NDC Area
Around 60% of the Radford and Hyson Green population have lived at their current address for less than 3 years, this is more than twice the national average of 25%
A further 20% have been resident for between 3 and 9 years (compared to a national average of 27%)
Only 21% of the population have been resident for 10 years or more (compared to a national average of 46%)
Just over half of the people living in the area (52%) would like to stay in the area; nationally the average is 77%
Background
On the ground assessment of the local environmental
quality of the area
Programme of research to identify resident perception
of local environmental quality and antisocial behaviour in the area
Aim
To provide the NDC with:
An independent assessment of the local environmental quality
Information about residents’ perceptions of local environmental quality and antisocial behaviour in Radford and Hyson Green
Methodology
Stage 2:
Qualitative Research
Four focus groups Invitation via on street and in
home canvassing, small cash incentive
Semi structured by discussion guide
Participants split by residents from high rise properties, students and non-transient residents
Stage 3:
Quantitative Research
To obtain baseline data 200 questionnaires carried
out on street with residents of the area to measure attitudes towards local environmental quality and antisocial behaviour
10 minute survey – over weekdays, evenings and weekends to ensure representative
sample
Stage 1:
Local Environmental
Quality (LEQ) Survey
On the ground survey of the area assessing the local environmental quality
162 sections of street (transects) surveyed
Assessments included levels and types of litter, weed growth, detritus, staining, graffiti, fly-posting, fly-tipping, condition of street furniture and bin condition and fill
Stage 1:
LEQ Survey
Stages 2 and 3:
Research Findings
Sense of Belonging / Community
Antisocial Behaviour
Local Environmental Quality
Personal Safety
“There are certain places I wouldn’t walk”
“It’s beautiful.”
“It’s kept clean.”
“…there’s such a big
community feel to it…”
“Yeah it’s [vandalism] almost the worst because it’s mindless.”
Services
Residents were very positive about
refuse collection service, but there
were problems with facilities in the flats
Variety of recyclingbehaviours
Mixed views on the doorstep
recycling service
81% were satisfied with the rubbish collection service
“They’re the only
people, the bin
men, [who] do
their jobs
properly”
17% were very
satisfied with the
doorstep recycling
service, 23% were very
dissatisfied
“Recycling never crossed my mind to be
honest”
“I do recycle, I’ve got bags and bags of stuff on my porch and I take it every time I go to ASDA”
Local Environment
Base: 200 (All)
Gap analysis: resident perception of…
Residents appeared to be very proud of their heritage in the area – real sense of belonging
Cultural diversity of the area positively noted by many residents
Good facilities, including the shops nearby, as well as the parks and open spaces
82% felt it was important to have
access to parksand open spaces
“Many different cultures you know kind of
merge together”
“…there’s such a big community feel to it…”
Sense of Belonging to the Neighbourhood
Neighbourhood Issues
Base: 200 (All)
Gap analysis: resident perception of…
Perceived lack of street lighting or street lighting that was blocked by overgrowntrees contributed
Personal Safety
Feelings of uneasiness and fear for safety were high in the area
Lack of police presence was perceived to be facilitating the antisocial behaviour and related problems in the area
“…they [trees] need to be trimmed back… they’ve spent all this money putting in new lighting making them
posh and whatever and you can’t really get any light.”
85% felt safe in their own home, only 47% felt safe in the street
where they live after dark, 36% felt safe in their neighbourhood
after dark.
“They need to put one [police officer] round here,
there’s nothing round here.”
Strategic Actions
Share findings with:
City Council Neighbourhood Management team to inform local priorities and consider joint action
One Nottingham (LSP) Partnerships to inform Local Area Agreement priorities and interventions around Safer, Stronger, Cleaner, Greener themes. These include:
Liveability Partnership
Communities and Neighbourhoods Partnership
Crime and Drugs Partnership
Use report to inform/modify NDC 2008/2009 Delivery Plan where appropriate
Short Term/Operational Actions
Use report to inform Eco Team planning and tasking
Share with Tenant’s and Residents’ Groups and get feedback
Information sharing event to discuss the report and its implications for the area
Meetings with target groups:
Students, older people, young people, those living in high rise flats, businesses, etc
Follow on research through NDC staff and Young Advisors’ project
For further information, please contact:
Jo Butcher
Group Director - Market Research and Local Campaigns, ENCAMS
E: jo.butcher@encams.org
T: 01942 612627 / 07918 625648
Jeff Buck
Programme Support Manager, NDC
E: jeff.buck@ndcnottingham.org.uk
T: 0115 964 8370
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