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Unrestricted / © Siemens AG 2015. All Rights Reserved.
Siemens AG 2016. All Rights Reserved. CS event: Service 2020.
Spare parts & Repair Services
Industry Services
Siemens AG 2016. All Rights Reserved.
Page 2
Why use spare parts & repair services?
Guarantee availability Optimize investment
Reduce your risks Avoid Stock accumulation
Siemens AG 2016. All Rights Reserved.
Page 3
Siemens AG 2016. All Rights Reserved.
Page 4
Exchange
The right solution for all requirements
• Repair
• Motor Repair
• Health Check
• Special investigation
• Replacement (Exchange)
• Component Upgrade service
from Old to New
Repair
Siemens AG 2016. All Rights Reserved.
Page 5
Repair
The right solution for all requirements
• Repair
• Motor Repair
• Health Check
• Special investigation
• Replacement (Exchange)
• Component Upgrade service
from Old to New
• Extended exchange option
Exchange
Siemens AG 2016. All Rights Reserved.
Page 6
Spare Parts Packages Spare Parts Concepts
The right solution for all requirements
For an optimal balance of risk mitigation
and part availability we offer individual
concepts for the availability of Spare
Parts.
Our concepts combine customized Spare
Parts Packages with logistic elements of
Siemens stock management.
In case of a standstill, time is of essence
to avoid or minimize plant shutdowns.
Having all necessary Spare Parts
available at customers’ site enables an
immediate repair.
We can offer you predefined Spare Parts
Packages for your specific equipment.
We can provide Spare Parts for even up
to 10 years after the product phase out
has been announced.
For quick availability we have a large
number of parts on stock – ready to ship,
worldwide. In urgent cases we can also
provide express deliveries for those parts.
Spare Parts on Demand
Siemens AG 2016. All Rights Reserved.
Page 7
Description:
Add service module to the existing Industry Mall in order to deliver features to support the
service business and reduce administration
Features:
Clear presentation of the whole
SRR portfolio that is offered
for a product .
All necessary data is
available online without
the need for personal
consulting of Siemens.
Placing service orders
(spares, exchange, repair
- combined with express
delivery ) 24/7 online.
Advantage:
Online
information
(price &
availability) for
SRR-Services
for products
Online
ordering of
available
services /
products
Online
processing of
warranty
cases and
returns
Online Track &
Trace of
order/delivery
Siemens AG 2016. All Rights Reserved.
Page 8
Spare Parts on Demand Spare Parts Concepts
The right solution for all requirements
For an optimal balance of risk mitigation
and part availability we offer individual
concepts for the availability of Spare
Parts.
Our concepts combine customized Spare
Parts Packages with logistic elements of
Siemens stock management.
In case of a standstill, time is of essence
to avoid or minimize plant shutdowns.
Having all necessary Spare Parts
available at customers’ site enables an
immediate repair.
We can offer you predefined Spare Parts
Packages for your specific equipment.
We can provide Spare Parts for even up
to 10 years after the product phase out
has been announced.
For quick availability we have a large
number of parts on stock – ready to ship,
worldwide. In urgent cases we can also
provide express deliveries for those parts.
Spare Parts Packages
Siemens AG 2016. All Rights Reserved.
Page 9
Spare Parts on Demand Spare Parts Packages
The right solution for all requirements
For an optimal balance of risk mitigation
and part availability we offer individual
concepts for the availability of Spare
Parts.
Our concepts combine customized Spare
Parts Packages with logistic elements of
Siemens stock management.
In case of a standstill, time is of essence
to avoid or minimize plant shutdowns.
Having all necessary Spare Parts
available at customers’ site enables an
immediate repair.
We can offer you predefined Spare Parts
Packages for your specific equipment.
We can provide Spare Parts for even up
to 10 years after the product phase out
has been announced.
For quick availability we have a large
number of parts on stock – ready to ship,
worldwide. In urgent cases we can also
provide express deliveries for those parts.
Spare Parts Concepts
Siemens AG 2016. All Rights Reserved.
Page 10
The right solution for all requirements
Spare Parts Concepts
2 hours 24/24
• Avoid big investment cost
• Keep stock up to date
• Warranty on spare parts starts when needed
• Minimize risk
Siemens AG 2016. All Rights Reserved.
Page 11
The right solution for all requirements
< 1h 15 min < 30 min
< 1h 30 min
Unrestricted / © Siemens AG 2015. All Rights Reserved.
Siemens AG 2016. All Rights Reserved. CS event: Service 2020.
Gilles De Bruecker
Sales Engineer
Guido Gezellestraat 123
1654 Huizingen
+ 32 473 78 34 04
Gilles.de_bruecker@siemens.com
Questions?
Thank you!
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