In the Name of God Most Greasiest the Most Merciful

In the Name of In the Name of God Most God Most

Greasiest the Greasiest the Most MercifulMost Merciful

Construction Engineering And Construction Engineering And Management DepartmentManagement Department

CEM 515CEM 515

Semester 082Semester 082

88thth march 2009 march 2009

FLOWCHRATFLOWCHRAT

Supervised bySupervised by

Dr. Abdulaziz BubshaitDr. Abdulaziz Bubshait

Request of fire Request of fire extinguisher extinguisher

Process Process at at

KFUPMKFUPM   

Presentation of Presentation of

Prepared byPrepared by

AL-Yamani Muhammad AL-Yamani Muhammad

Problem DescriptionProblem Description

The “The “delay in the responsedelay in the response” to a ” to a request of inspection a fire extinguisher, request of inspection a fire extinguisher, was a major problem facing the S.S was a major problem facing the S.S department, that which had always department, that which had always negatively affect our commitment to negatively affect our commitment to OSHA codes. OSHA codes.

Next, we can see the key steps of the Next, we can see the key steps of the overall process, which called “High level overall process, which called “High level Process Diagram.”Process Diagram.”

High level Process High level Process DiagramDiagram

Request

Restore data

Check Fire Extinguisher

Tack needed action

FLOWCHART TECHNIQUEFLOWCHART TECHNIQUE

Pre to flowchart Technique – one of the Pre to flowchart Technique – one of the quality tools - those steps of the process must to quality tools - those steps of the process must to be brought to the detailed level. be brought to the detailed level.

the purpose of that is to locate the roots the purpose of that is to locate the roots of delaying the responses to the request of the of delaying the responses to the request of the customer. customer.

After locating those roots, redesigning After locating those roots, redesigning and modifying the process flowchart will help in and modifying the process flowchart will help in improving the response time. improving the response time.

Detailed Process Flowchart

CustomerCustomer

D.GD.G..

ContractedContracted

CompanyCompany

SecretarySecretary

SafetySafety

TechnicianTechnician

ITIT

ClassifyRequest

ReceiveRequest

Send toSafety Technician

Receive Request

Accomplish Request

Inform Customer

Receive Request

Send To Contracted

Company

Report To D.G

Assign Safety

Technician

Take neededAction

Evaluate FireExtinguisher

SubmitRequest

Date Update

Need maintenance

Need Replacement

DataRestore

CustomerCustomer

D.GD.G..

ContractedContracted

CompanyCompany

SecretarySecretary

SafetySafety

TechnicianTechnician

ITIT

ClassifyRequest

ReceiveRequest

Send toSafety Technician

Receive Request

Accomplish Request

Inform Customer

Receive Request

Send To Contracted Company

Report To D.G

Assign Safety

Technician

Take neededAction

Evaluate FireExtinguisher

SubmitRequest

Date Update

Need maintenance

Need Replacement

DataRestore

Receive Request

Accomplish Request

Inform Customer

Receive Request

Send To Contracted

Company

Report To D.G

Take neededAction

Evaluate FireExtinguisher

SubmitRequest

Date Update

Need maintenance

Need Replacement

DataRestore

C.C. of theRequest

RequesterRequester

D.GD.G

Safety Safety

DepartmentDepartment

ContractorContractor

ITIT

Conclusion Conclusion

The effectiveness of this methodology can be easily The effectiveness of this methodology can be easily noticed throughout its direct outcome in a form of the noticed throughout its direct outcome in a form of the saved time.saved time.

The practical implementation of the shown The practical implementation of the shown modifications resulted a saving in the response time modifications resulted a saving in the response time upto (50%). upto (50%).

Thank Thank youyou