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7/27/2019 IESO-Managing Electricity Costs
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MANAGINGYOUR ELECTRICITYCOSTS:a guidefor business
7/27/2019 IESO-Managing Electricity Costs
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The IESO is a non-prot organization that
manages the reliability o Ontarios power system
and operates the wholesale electricity market.
Every ve minutes, the IESO orecasts electricity
demand throughout the province and collects
the best oers rom generators and dispatchable
consumers to provide the required amount
o electricity.
The electricity market allows customers to see the
price fuctuate based on supply and demand.
As a result, they can shit electricity use away
rom peaks to times when the price is lower.
The IESO works with customers paying the
market price by creating educational material
on the electricity market to help them manage
their bottom line electricity costs. For more
inormation, visit www.ieso.ca/business
By understanding how and when your
acility uses electricity, you will be able
to discover opportunities to cut costs and
boost prots. You will also be able to tellyour customers and community that your
business is using electricity wisely.
FIVE KEYS TO MANAGING
ELECTRICITY COSTS
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A Guide or Business 1
Businesses that use over 250,000kilowatt-hours o electricity per year
(or at least $2,000 per month in
electricity costs) pay the market
price or electricity rather than the
time-o-use prices that households,
small businesses and designated
consumers such as arms pay.
As a business that pays market
prices or electricity, your costs are
based on: How much you use
Your peak demand
The time of day and week you use it
i you have an interval meter
Cost-saving opportunities will becomeclear by nding answers to these
questions:
How much electricity are you using?
Whats the pattern of your usage
is it higher at certain times o the
day or month?
An energy management plan canboost your bottom line over the short
and long term. Setting goals or more
ecient usage can signicantly
reduce your costs.
Making changes to your operations
or equipment can yield signicant
savings. Not all energy-saving ideas
require capital investments:
Know the factors that affect the
electricity price
Manage and reduce your total
energy use and your peak demand
Learn how to work with your local
utility, the Ontario Power Authority
and your natural gas supplier to make
the most o the available nancial
incentives or businesses that take
steps to conserve electricity or changethe way they use electricity.
pg
2
pg
10
pg
16
pg
6
pg
81
UNDERSTANDHOW YOUREBILLED
2
KNOW WHEREYOU STANDTODAY
3
INVEST IN ANENERGY MANAGE-MENT PLAN
4
CONTROLYOUR ELECTRICITYUSE
5
CASH IN ONINCENTIVES
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2 Managing Your Electricity Costs
Understanding how youre billed or
electricity is the rst step to reducing
your electricity costs.
Electricity: This is the cost o the
electricity supplied to you measured
in kilowatt-hours (kWh). It is the part
o the bill that is subject to competi-
tion. This means you can buy itthrough your local utility (Standard
Supply Service) or choose a retailer
licensed by the Ontario Energy Board.
Line Loss: When electricity is
delivered along distribution lines,
not all o it reaches its destination.
For example, when electricity moves
along the wires, some o it is lost as
heat its simply a function of the
physics o how electricity moves.
Utilities use a loss actor to adjust
the electricity consumption upward
so that you pay the ull amount o
what it costs to supply your electric-
ity. This dierence is typically shown
on bills as metered usage and
billed usage.
Global Adjustment: This accounts
or the dierence between the market
price and the rates paid to regulated
and contracted generators as well as
conservation and demand manage-ment programs.
Regulatory (Wholesale Market
Services): This rate provides or the
reliable management o the power
system and the wholesale electricity
market. It is approved by the Ontario
Energy Board (OEB).
Debt Retirement: This charge o
0.7/kWh is set by the Ontario
Ministry o Finance to pay down theresidual stranded debt o the ormer
Ontario Hydro.
Standard Supply Service (SSS)
Administration: This $0.25 charge
per month covers a portion o adminis-
trative costs that your utility incurs.
Customer Charge*: This xed monthly
charge covers your utilitys administra-
tive costs such as meter reading,
billing and customer service.
UNDERSTAND HOWYOURE BILLED
1
Note: your electricity bill may or may not refectall the charges outlined here sometimes
charges may be bundled.
A.ENERGY CHARGES(kWh)
BASIC TERMS (UNITS):
Kilowatt-hours (kWh)
Electricity/Commodity Charge
Global Adjustment
Wholesale Market Services
Debt Retirement
SSS Administration
Customer Charge*
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TALK TO YOUR UTILITYI you have questions about how your
bill is calculated or dont understandthe cost breakdown, talk to your
local utility. They can explain your
demand and energy charges and
confrm whether youre paying the
market price or electricity.
A Guide or Business 3
Distribution*: This rate, regulated by
the OEB, covers the cost o delivering
electricity rom the transmission
system to your business. The charges
go to your local utility to build and
maintain the distribution lines, towers
and poles.
Transmission*: These regulatedcharges are required to cover the
capital and operating costs o
Ontarios high-voltage electricity
grid. These costs are submitted
by transmitters (e.g. Hydro One)
to the OEB or regulatory approval.
They include two components:
Transmission Connection: Your
utility is connected to the transmis-
sion system and the electricity has
to be transormed to lower voltages
beore your business can use it. This
charge covers the cost o doing this.
Transmission Network: This covers
the cost o operating and maintain-
ing the towers, wires and other
equipment used to deliver electricity
rom where its generated to your
local utility.
Transormer Credit: Customers
who own and maintain their own
transormers that connect them to
the power grid receive this credit.
The rate is based on peak demand,
and is typically set at $0.60/kW.
Power Factor: Power actor doesnot typically appear as a line item
on your bill unless your acility has
low power actor which can result in
higher distribution and transmission
charges. Distribution and transmission
charges are oten billed on either
the metered kW or 90% of the
metered kVA, whichever is greater.
A number o industries have ound
that correcting power actor can
provide one o the astest paybackswhen making investments to reduce
electricity costs. Your local utility can
tell you i youre paying a penalty or
power actor.
Although each utility in Ontario
uses a slightly dierent bill
ormat and terminology or its
customers, two basic principles
are common to all. Your
electricity costs are based on:
A.TOTALCONSUMPTIONHow much electricity
you consume,measured in kilowatt
hours (kWh).
B.PEAK DEMANDHow quickly you
draw it rom the
system, measured ineither kilowatts (kW)
or kilovolt-amperes
(kVA).
B.DEMAND CHARGES(kW or kVA)
BASIC TERMS (UNITS):
Kilowatts (kW)
Delivery-Distribution*
Delivery-Transmission*
Transmission Connection
Transmission Network
Transormer Credit
Power Factor
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4 Managing Your Electricity Costs
Understanding Global Adjustment
The Global Adjustment provides both adequate generat-
ing capacity and clean energy or Ontario. It accounts
or the dierence between the market price and the rates
paid to regulated and contracted generators and orconservation and demand management programs. It
covers the cost o building new plants, paying regulated
rates to nuclear and hydroelectric baseload generators
and greening the power system through conservation,
demand response and cleaner generation.
For most customers, Global Adjustment (GA) is charged
on your total electricity use (kWh). The monthly rate
varies depending on actors in the electricity market that
shit the energy price higher or lower. A higher average
monthly price exerts a downward pressure on money that
needs to be recovered through GA which is illustrated inthe chart on page 5.
Your utility charges one of three monthly rates for Global
Adjustment depending on when you are billed. Each rate
is set to recover the total monthly costs or GA. All the
rates are posted to www.ieso.ca/globaladjustment .
GA or large consumers
Customers with a monthly peak demand over ve
megawatts (MW) are designated as Class A consumers.
A determination o Class A consumers is made by taking
your peak demand or each month in the base period
(see table on the right) and determining i the average
of those peaks is over 5 MW.
For example, i a Class A consumer is assessed to be
responsible or one per cent o Ontarios peak demand
or the ve highest hours o the base period they will be
charged or one per cent o the total Global Adjustment
costs through the subsequent billing period. Class A
consumers receive an annual notication rom their
utility with their percentage o peak demand, calledthe peak demand actor.
Current peak demands and orecast demand inormation
is available at www.ieso.ca/peaktracker.
Evaluate a retail contract
I you sign a retail contract it only applies to the commodity
portion o your bill (the market price). All other charges
on your bill, including Global Adjustment will continue
to apply.For low-volume consumers paying the Regulated Price
Plan (RPP), Global Adjustment is actored into the RPP
rate. I you sign a retail contract, you will see two line
items on your bill: one or the price agreed to under the
contract and a separate line or the Global Adjustment.
I you are considering a retail contract, understand
your demand prole so that you can weigh the most
cost-eective option and determine whether to contract
or all or part o your load. Also, make sure to compare
historical market prices against the contract price and
account or the Global Adjustment. Ask questions and
compare oers beore signing a contract. For a detailed
list o questions to ask, visit www.ieso.ca/retailers.
1 UNDERSTAND HOW YOURE BILLED (CONTINUED)
TIMELINES FOR THE BASE PERIODAND THE BILLING PERIOD
Real-time inormation on when Ontarioelectricity demand is at its highest is available at:
www.ieso.ca/peaktracker
BASE PERIOD ADJUSTMENT PERIOD
Peak-setting period Billing period
May 1, 2011 to July 1, 2012 to
April 30, 2012 June 30, 2013
May 1, 2012 to July 1, 2013 to
April 30, 2013 June 30, 2014
May 1, (Year X) to July 1, (Year X+1) to
April 30, (Year X+1) June 30, (Year X+2)
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A Guide or Business 5
AVERAGE ELECTRICITYPRICES PLUS GLOBALADJUSTMENT
The market price o electricity
plus Global Adjustment orms the
commodity portion o your bill.
Average Ontario Energy Price
Global Adjustment
0
1
2
3
4
5
6
7
8
2012201120102009200820072006
Controlling our
energy costs is
important: when
we see a high hourly
electricity price,
we send a notifcation
to all o our
acilities to curtail
consumption.
Alex Savu, Energy Manager,
CFB Borden
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6 Managing Your Electricity Costs
Interval meters track
usage hourly
For market rate customers, interval
meters are the only way to takeadvantage o fuctuations in price.
Interval meters track how much
electricity you use on an hourly basis
or in some cases, 15 minutes. Having
an interval meter means your utility
charges the Hourly Ontario Energy
Price (HOEP) for electricity based on
your usage or each hour.
Businesses without interval meters
pay a weighted average o the hourly
price which is based on the consump-
tion patterns o similar consumers in
your area, rather than just your own.
I your electricity use is airly consis-
tent 24 hours a day, or i you use more
electricity during o-peak hours, its
likely you can reduce your costs by
installing an interval meter. Your localutility or an energy consultant can
help you determine whether it may
be advantageous to purchase one.
Get the details on your
demand
Demand proles are like a ngerprint,
which details the characteristics o
your companys electricity use over
time. They are important tools to helpunderstand your companys electricity
use patterns and how to manage them
more eectively.
By looking at your demand prole,
you will see what times o day you
use electricity, how much you use
and when your peak demand occurs
each month. Understanding whenyour business sets a demand peak
can help determine which equipment
or processes could be shited in order
to lower demand charges this could
comprise up to 30 per cent o your
total bill. You can also determine
whether there are ways to avoid using
electricity at the most expensive times
of the day. Your local utility or an
energy consultant can provide you
with data and inormation to create,view and use your demand prole.
Understanding how much energy you use and when
you use it can reveal cost-saving opportunities.
KNOW WHERE YOUSTAND TODAY
2
7/27/2019 IESO-Managing Electricity Costs
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Energy management
starts with under-
standing how and
when you currentlyuse electricity. Then
you can fnd ways
to reduce it.
Dipal Patel, Energy Manager, CBRE Limited
A Guide or Business 7
AVERAGE HOURLYCOST TO USE 1 MW OFELECTRICITY IN 2012This example compares the cost o
consuming 1 MW during the three
eight-hour shits.
$50
$60
$70
$80
$90
12am4pm8am
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8 Managing Your Electricity Costs
INVEST IN AN ENERGYMANAGEMENT PLAN
3
Understanding your businesss
technical systems and how
your employees operates them
are two o the keys to identiyingopportunities to use electricity
wisely and reduce your electric-
ity costs. Outlining this inorma-
tion in an ocial plan helps
your employees understand
what changes need to be made
and why. It also helps you track
your progress, cost savings and
payback on investments in
energy eciency over time.
The ollowing eight steps provide
a simple, systematic approach to
understanding how your business
uses electricity, what infuences costs,
how you can use less and how to
chart your success.
Step 1: Understand your
Energy Costs
Knowing the factors on your bill that
inuence your demand (kW or kVA)
and energy (kWh) costs provide insight
to the steps you can take to reduce
those costs.
Step 2: Monitor and
Target
Comparing monthly data can help you
determine how energy consumption
at your acility varies over time. For
example, comparing energy consump-
tion against production can help you
determine energy costs per unit o
production as a means o assessing
potential savings opportunities.
Step 3: Understand When
Energy is Used
The cost o electricity is infuenced by
when its consumed. Your companys
demand prole shows your energy
use patterns information which is
essential i youre considering changes
to lower demand, or, i you have an
interval meter, to take advantage o
times o day or month when electricity
prices are lower.
Step 4: Understand Where
Energy is UsedIdentiy equipment that draws the
most power. I you improve its
eciency, you will see a bigger
reduction in your electricity costs.
An energy audit provides a useul,
detailed breakdown o how much
electricity is consumed in your acility
and where.
Having an energy management plan helps
you to identiy goals and systematically work
to achieve them.
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A Guide or Business 9
Step 5: Eliminate Waste
Energy waste can appear in many
orms including excess time, volume,
pressure and temperature. In order
to realize energy savings opportuni-
ties, its important to match the
energy your business actually uses
to what is really needed. Once theserequirements are established, elimi-
nating waste becomes an eective
cost-savings tool.
Step 6: Maximize Eciency
The condition o your companys
equipment and operating conditions
can have a signicant impact on
potential energy savings. Consider
changing the way you operate,
maintain existing equipment, or
investing in more energy-ecient
technology. While some operational
changes can have relatively low or
no implementation costs, investments
in equipment upgrades or retrots
may have a shorter payback period
than you would think and can lead
to permanent long-term savings.
Step 7: Optimize the
Energy Supply
Once you have reduced your
requirement or energy, you may
consider supply-side alternatives to
meet your energy needs such as heat
recovery, cogeneration and renewable
generation options like wind, solar
or biouels.
Step 8: Monitor your
progress, share the results
Charting your progress over time helps
you share these successes with sta
and encourage them to keep looking
or ways to lower electricity costs.
Consider creating an operational
schedule and maintenance plan that
takes advantage o opportunities to
reduce electricity costs.
By analyzing the energy use o all our
buildings, we can identiy opportunities
to decrease our energy consumption,
which in turn decreases our overall
carbon ootprint.
John Lucic, National Director of Energy Management, Revera Inc.
7/27/2019 IESO-Managing Electricity Costs
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10 Managing Your Electricity Costs
Making decisions on potential energy savings initiatives
is easier when you combine your demand prole with
electricity pricing trends.
Understanding how electricity prices vary can help
you manage electricity costs. Simply put, i you have
an interval meter, using less electricity at times when
the price is high can cut costs considerably.
Factors that aect the electricity price
What inuences uctuations in electricity prices?
Electricity acts like any other commodity where price
depends on supply and demand but unlike material
goods electricity cannot be stored.
When demand for electricity is high, more generation is
needed. This often drives up the cost of power. Weather
plays a big actor in electricity demand. Think about
hot summer aternoons when chillers are running ulltilt, and industrial production is at its peak. In Ontario
each degree over 16 degrees Celsius creates an additional
280 MW of electricity demand, which is like adding a
city the size o Burlington to the grid.
Prices tend to be lower overnight and on weekends when
power demand is typically lower. Conversely, the price o
electricity can peak in the late aternoon or early evening
as people arrive home rom work.Supply is determined by how much generators can
produce. Certain power sources are more expensive to
run than others. These higher-cost generators only run
when demand is high relative to available supply.
Hourly price trends
For most o the year, electricity prices tend to be higher in
the aternoon, particularly between 4:00 p.m. and 7:00
p.m. Prices are usually lowest on weekends and overnight,
between 11 p.m. and 7 a.m.
I you have an interval meter, shiting operations to
cheaper times o the day, or testing back-up generation
during high-priced times, will save money. Running
operations overnight can reduce your commodity costs
by more than 20 per cent.
CONTROL YOURELECTRICITY USE
4
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A Guide or Business 11
Tracking weather can help to lower costs
One o the most important actors aecting electricity pricesis weather. Ontario sees its highest electricity demands in
the summer because o air conditioning use, especially
during periods o high temperatures and humidity.
The chart below shows electricity demand during the
highest peak day o 2012. From noon until 8pm, Ontario
used more than 24,000 megawatts (MW) of electricity.
The electricity price during that time was 13.2 cents/kWh.
Thats almost our times higher than the average electricity
price in July. Tracking weather patterns and using electricity
wisely during those times can save you money.
In winter months, electricity patterns change. More lighting
is required because o shorter days, so electricity use is
noticeably higher ater the sun sets.
Hourly electricity demand is tracked and forecasted
throughout the day at www.ieso.ca/demand. For business
customers paying the hourly price o electricity, it is
important to recognize potential impacts on price when
demand is high. When electricity demand exceeds the
orecast, it can also push prices upward as more generation
is required to meet higher levels o demand.
The Region continues to track
our energy usage and compare
it to market prices. Since 2006,
the Region has saved $21 million
rom our total energy budget.
Steve Hall, Director o Corporate Energy,
Region o Peel
ELECTRICITY DEMANDIN JULY 2012
July 17: Humidex 45C
July Weekdays: Avg Temp 24C
12000
16000
20000
24000
28000
9:00pm5:00pm1:00pm9:00am5:00am1:00am
MW
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12 Managing Your Electricity Costs
Reduce your peak demand
You can use the same amount of energy overall and
still reduce your electricity bill. How? All you need to
do is manage your businesss electricity demand and
draw the same amount o electricity rom the systemat a slower rate.
Demand charges cover the cost o the size and type o
wires and equipment needed to get the electricity to
your business. Drawing a lot o electricity at one time
creates a higher demand. Higher demand requires
additional wires and transormers that can supply
electricity at the rate you draw it without overloading.
So, the higher your monthly peak demand, the higher
your bill.
Your electricity delivery charges for the month are basedon one 15-minute or 60-minute peak. I you can reduce
your peak, you will also reduce your delivery charges.
Your local utility has conservation and demand
management programs to assist in reducing or shiting
the peak demand o your acility. Contact your local
utility or more inormation.
Conserve and eliminate waste
You might be surprised to discover that making changes
to use less electricity or using electricity wisely wont
cost you much or anything at all, and can lead to
considerable savings.
Regular equipment maintenance or turning o equipment
not in use wont cost much but can shave up to ve per
cent o your electricity bill. For example, a grocery store
in Burlington took a closer look at how it used electricity.
When they examined the stores demand they noticed that
overnight electricity use dipped much lower on weekends.
They realized that employees were turning o ewer lights
during the week than on weekends. Changing the closing
procedures on weekdays was easy and ree, and the
electricity savings added up.
4 CONTROL YOUR ELECTRICITY USE (CONTINUED)
A DEMAND PROFILECAN POINT TO SAVINGSOPPORTUNITIESMore savings were obvious once
the electricity use prole showed
that more lights were being
turned o on weekend nights
than on weekdays.
0
100
200
300
400
500
SSFTWTM
kWh
MAKE OPERATIONAL CHANGES ANDSAVE THREE WAYS: USE ELECTRICITYWHEN PRICES ARE LOWER, REDUCE
YOUR PEAK DEMAND, AND USE LESSELECTRICITY OVERALL.
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A Guide or Business 13
In November 2008, the Art Gallery
o Ontario (AGO) completed a
our-year construction project that
added approximately 100,000
square eet o gallery space to its
existing 486,000-square-oot oor
plan. The design o the new gallery
space had distinct architecturalcharacteristics that needed to be
integrated into the gallerys
operations.
Gary Bridgens, the Deputy Director
o Projects and Operations, met
these challenges head on with a
plan to reduce energy by changing
the way in which the gallerys
heating and cooling systems
worked. The plan was achieved
through a combination o
consumption reduction and pricing
strategies. It saved the gallery
over hal a million dollars in
electricity costs during the frst
year o implementation.
Part o their plan investigates thepotential o LED and other efcient
lighting technologies. Its a process
that didnt start overnight. Since
2003, Mike Pero, Manager o
Plant Operations, has created a
lighting inventory which tracks the
wattage and type o the thousands
o lights within the Gallery and the
hours that they are on. The rate o
return is king, Pero notes.
We need to show that a lighting
project will guarantee results
beore we start. Last year,
their lighting retrofts saved over
38,000 kWh o electricity whichhelped the AGO qualiy or an
incentive payment through the
gallerys local distribution
company, Toronto Hydro.
The plan includes upgrading
technology and revising
operational processes in tandem.
Pero notes that to get capital
unding or energy management
initiatives, we need to build
credibility through results.
Bridgens adds, Its also credibility
in terms o our most important
stakeholder: the gallery patrons.
Energy management is not onlyabout reducing our consumption,
but about ensuring that our
patrons have a great experience
at the AGO.
Read the ull case study at:
http://ieso.ca/imoweb/busi-
nessIndustry/bi_profle-ago.asp
Putting EnergyManagement onPermanent Displayat the AGO
YOUR PEAK DEMANDDETERMINES YOURDELIVERY CHARGES FORTHE MONTH
Seeing when your peak demandoccurs will give you an opportunity
to see what equipment or processes
you can reduce.
0
200
400
600
800
kW
Mon Tue Wed Thu Fri
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14 Managing Your Electricity Costs
Operating under the name E=MC2,
the St. Marys Cement Energy
Management and Conservation
Committee developed a 68-item
action plan to direct the plants
eorts to reduce its energy
consumption and costs.
The multi-disciplinary committee
was started by Fabio Garcia,
Plant Manager, and Jim Storey,
Electrical Maintenance Manager
or the Bowmanville operations.
Both men recognized there was
room or improvement in the way
St. Marys managed its energy
consumption. In early 2006,
Garcia and Storey assembled a
cross-unctional team to ensure
all aected business units had
input into the committees
mandate, direction and activities.
Already, those activities have
delivered $870,000 in energy
savings. Some o the lowest cost
projects yielded the biggest
paybacks, Garcia says. The
single most important change we
made was rescheduling some o
our operations to o-peak hours.
This concept, known as load
shiting, has saved the company
hundreds o thousands o dollars.
Were glued to the IESO website,
Garcia continues. Were con-
stantly monitoring the wholesale
price o electricity to plan our
operations. And while its not the
easiest way to manage a plant, its
defnitely the most economical.
In addition to using the price o
electricity to guide daily opera-
tions at the Bowmanville plant,
control room operators also rely on
alarms set to go o i the plant
approaches pre-determined
demand thresholds. By lowering
its instantaneous demand or
electricity by 500 kilowatts (kW),
St. Marys has been able to trim
almost $2,000 rom its monthlyelectricity bill.
Read the ull case study at:
www.ieso.ca/imoweb/businessIn-
dustry/bi_profle-st-marys-
cement.asp
St. Marys Cement: A 360-Degree Focus onEnergy Management
Consider sel-generation
Generating your own electricity might be an option or
your business. Wind turbines, solar panels, biomass/biogas
systems or natural gas generators can be used to oset
some or all o your electricity costs.
I your on-site generation can be regulated at dierent
times o the day, you could use it to replace what you
would normally consume rom the power system during
your businesss demand peaks or when the price o
electricity is high. It can be more economic to generate
your own power during these times. An added benet
is that you can have back-up power in the event o
power outages.
Engage sta in the process
Day in and day out your employees operate machinery,
control your building management system and turn on
computers, lights, etc. Engage employees in the energy
management process so that they understand the impactthat energy costs have on your organizations bottom line.
Engaging sta in the process means that they will be
more likely to use electricity eciently and presents
opportunities or ongoing training and collaboration
between business units. That can lead to employees that
are more likely to share ideas about how energy use can
be reduced in their area.
4 CONTROL YOUR ELECTRICITY USE (CONTINUED)
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A Guide or Business 15
Some o the lowercost projects yielded thebiggest paybacks.Fabio Garcia, Plant Manager, St. Marys Cement Bowmanville
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16 Managing Your Electricity Costs
Keith Wernham, maintenance person at Jones
Packaging changes a fuorescent light bulb in
the manuacturing acility. The fuorescent basedlighting installed replaces the original halide lighting,
decreasing Jones consumption o electricity by
approximately 600,000 kWh per year.
Taking advantage o incentive programs can
go directly to your bottom line.
CASH IN ONINCENTIVES
5
Beore you investigate potential
retrots to electrical equipment in
your acility, check to see i there
are any incentive programs that can
help to reduce the cost o the project.
Most incentive programs require
applications to be submitted beore
the project is started.
Also be sure to investigate demand
response programs. They can help
your bottom line, and also improve
the reliability o Ontarios power
system by helping to reduce the
strain on the system during times
o high demand.
Energy Conservation
The Ontario Power Authority (OPA)
oers several province-wide energy
eciency programs that provideunding to retrot current electrical
equipment and to perorm energy
audits. There are also incentives
or new construction projects that
exceed energy eciency standards
in the Ontario Building Code. For
more specic program inormation
or your business or home, visit
www.saveONenergy.ca
Your local utility is the delivery agent
or these province-wide programs,
and may also oer specic programs
to address local issues. Your utility
can also oer insight into other
programs and tell you what programs
are available in your area. Contact
your LDC or more inormation:
www.ieso.ca/ndutility
Natural gas providers oer a
number o conservation and demand
management programs designed to
increase overall energy eciency.
Contact your natural gas provider or
more inormation on these programs,
and how they can work or you.
Demand Response
The OPA oers demand response
programs that pay business, industrial
and institutional consumers to reduce
energy when electricity prices are
high or when there are high volumes
o demand on the electricity system.
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19/20
FOR MORE INFORMATION ON:
Your local distribution company
www.ieso.ca/ndutility
Electricity prices
www.ieso.ca/business
Retail electricity contractswww.ieso.ca/retailers
Province-wide conservation programs
www.saveONenergy.ca
Federal government Oce o Energy Eciency
www.oee.nrcan.gc.ca
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Independent Electricity System Operator
655 Bay Street, Suite 410
P.O. Box 1
Toronto, Ontario M5G 2K4
www.ieso.ca/business
Phone: 905.403.6900
Toll-ree: 1.888.448.7777
Fax: 905.403.6921
E-mail: customer.relations@ieso.ca
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