IESO-Managing Electricity Costs

7/27/2019 IESO-Managing Electricity Costs

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MANAGINGYOUR ELECTRICITYCOSTS:a guidefor business


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The IESO is a non-prot organization that

manages the reliability o Ontarios power system

and operates the wholesale electricity market.

Every ve minutes, the IESO orecasts electricity

demand throughout the province and collects

the best oers rom generators and dispatchable

consumers to provide the required amount

o electricity.

The electricity market allows customers to see the

price fuctuate based on supply and demand.

As a result, they can shit electricity use away

rom peaks to times when the price is lower.

The IESO works with customers paying the

market price by creating educational material

on the electricity market to help them manage

their bottom line electricity costs. For more

inormation, visit www.ieso.ca/business

By understanding how and when your

acility uses electricity, you will be able

to discover opportunities to cut costs and

boost prots. You will also be able to tellyour customers and community that your

business is using electricity wisely.

FIVE KEYS TO MANAGING

ELECTRICITY COSTS


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A Guide or Business 1

Businesses that use over 250,000kilowatt-hours o electricity per year

(or at least $2,000 per month in

electricity costs) pay the market

price or electricity rather than the

time-o-use prices that households,

small businesses and designated

consumers such as arms pay.

As a business that pays market

prices or electricity, your costs are

based on: How much you use

Your peak demand

The time of day and week you use it

i you have an interval meter

Cost-saving opportunities will becomeclear by nding answers to these

questions:

How much electricity are you using?

Whats the pattern of your usage

is it higher at certain times o the

day or month?

An energy management plan canboost your bottom line over the short

and long term. Setting goals or more

ecient usage can signicantly

reduce your costs.

Making changes to your operations

or equipment can yield signicant

savings. Not all energy-saving ideas

require capital investments:

Know the factors that affect the

electricity price

Manage and reduce your total

energy use and your peak demand

Learn how to work with your local

utility, the Ontario Power Authority

and your natural gas supplier to make

the most o the available nancial

incentives or businesses that take

steps to conserve electricity or changethe way they use electricity.

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UNDERSTANDHOW YOUREBILLED

2

KNOW WHEREYOU STANDTODAY

3

INVEST IN ANENERGY MANAGE-MENT PLAN

4

CONTROLYOUR ELECTRICITYUSE

5

CASH IN ONINCENTIVES


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2 Managing Your Electricity Costs

Understanding how youre billed or

electricity is the rst step to reducing

your electricity costs.

Electricity: This is the cost o the

electricity supplied to you measured

in kilowatt-hours (kWh). It is the part

o the bill that is subject to competi-

tion. This means you can buy itthrough your local utility (Standard

Supply Service) or choose a retailer

licensed by the Ontario Energy Board.

Line Loss: When electricity is

delivered along distribution lines,

not all o it reaches its destination.

For example, when electricity moves

along the wires, some o it is lost as

heat its simply a function of the

physics o how electricity moves.

Utilities use a loss actor to adjust

the electricity consumption upward

so that you pay the ull amount o

what it costs to supply your electric-

ity. This dierence is typically shown

on bills as metered usage and

billed usage.

Global Adjustment: This accounts

or the dierence between the market

price and the rates paid to regulated

and contracted generators as well as

conservation and demand manage-ment programs.

Regulatory (Wholesale Market

Services): This rate provides or the

reliable management o the power

system and the wholesale electricity

market. It is approved by the Ontario

Energy Board (OEB).

Debt Retirement: This charge o

0.7/kWh is set by the Ontario

Ministry o Finance to pay down theresidual stranded debt o the ormer

Ontario Hydro.

Standard Supply Service (SSS)

Administration: This $0.25 charge

per month covers a portion o adminis-

trative costs that your utility incurs.

Customer Charge*: This xed monthly

charge covers your utilitys administra-

tive costs such as meter reading,

billing and customer service.

UNDERSTAND HOWYOURE BILLED

1

Note: your electricity bill may or may not refectall the charges outlined here sometimes

charges may be bundled.

A.ENERGY CHARGES(kWh)

BASIC TERMS (UNITS):

Kilowatt-hours (kWh)

Electricity/Commodity Charge

Global Adjustment

Wholesale Market Services

Debt Retirement

SSS Administration

Customer Charge*


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TALK TO YOUR UTILITYI you have questions about how your

bill is calculated or dont understandthe cost breakdown, talk to your

local utility. They can explain your

demand and energy charges and

confrm whether youre paying the

market price or electricity.


Distribution*: This rate, regulated by

the OEB, covers the cost o delivering

electricity rom the transmission

system to your business. The charges

go to your local utility to build and

maintain the distribution lines, towers

and poles.

Transmission*: These regulatedcharges are required to cover the

capital and operating costs o

Ontarios high-voltage electricity

grid. These costs are submitted

by transmitters (e.g. Hydro One)

to the OEB or regulatory approval.

They include two components:

Transmission Connection: Your

utility is connected to the transmis-

sion system and the electricity has

to be transormed to lower voltages

beore your business can use it. This

charge covers the cost o doing this.

Transmission Network: This covers

the cost o operating and maintain-

ing the towers, wires and other

equipment used to deliver electricity

rom where its generated to your

local utility.

Transormer Credit: Customers

who own and maintain their own

transormers that connect them to

the power grid receive this credit.

The rate is based on peak demand,

and is typically set at $0.60/kW.

Power Factor: Power actor doesnot typically appear as a line item

on your bill unless your acility has

low power actor which can result in

higher distribution and transmission

charges. Distribution and transmission

charges are oten billed on either

the metered kW or 90% of the

metered kVA, whichever is greater.

A number o industries have ound

that correcting power actor can

provide one o the astest paybackswhen making investments to reduce

electricity costs. Your local utility can

tell you i youre paying a penalty or

power actor.

Although each utility in Ontario

uses a slightly dierent bill

ormat and terminology or its

customers, two basic principles

are common to all. Your

electricity costs are based on:

A.TOTALCONSUMPTIONHow much electricity

you consume,measured in kilowatt

hours (kWh).

B.PEAK DEMANDHow quickly you

draw it rom the

system, measured ineither kilowatts (kW)

or kilovolt-amperes

(kVA).

B.DEMAND CHARGES(kW or kVA)

BASIC TERMS (UNITS):

Kilowatts (kW)

Delivery-Distribution*

Delivery-Transmission*

Transmission Connection

Transmission Network

Transormer Credit

Power Factor


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Understanding Global Adjustment

The Global Adjustment provides both adequate generat-

ing capacity and clean energy or Ontario. It accounts

or the dierence between the market price and the rates

paid to regulated and contracted generators and orconservation and demand management programs. It

covers the cost o building new plants, paying regulated

rates to nuclear and hydroelectric baseload generators

and greening the power system through conservation,

demand response and cleaner generation.

For most customers, Global Adjustment (GA) is charged

on your total electricity use (kWh). The monthly rate

varies depending on actors in the electricity market that

shit the energy price higher or lower. A higher average

monthly price exerts a downward pressure on money that

needs to be recovered through GA which is illustrated inthe chart on page 5.

Your utility charges one of three monthly rates for Global

Adjustment depending on when you are billed. Each rate

is set to recover the total monthly costs or GA. All the

rates are posted to www.ieso.ca/globaladjustment .

GA or large consumers

Customers with a monthly peak demand over ve

megawatts (MW) are designated as Class A consumers.

A determination o Class A consumers is made by taking

your peak demand or each month in the base period

(see table on the right) and determining i the average

of those peaks is over 5 MW.

For example, i a Class A consumer is assessed to be

responsible or one per cent o Ontarios peak demand

or the ve highest hours o the base period they will be

charged or one per cent o the total Global Adjustment

costs through the subsequent billing period. Class A

consumers receive an annual notication rom their

utility with their percentage o peak demand, calledthe peak demand actor.

Current peak demands and orecast demand inormation

is available at www.ieso.ca/peaktracker.

Evaluate a retail contract

I you sign a retail contract it only applies to the commodity

portion o your bill (the market price). All other charges

on your bill, including Global Adjustment will continue

to apply.For low-volume consumers paying the Regulated Price

Plan (RPP), Global Adjustment is actored into the RPP

rate. I you sign a retail contract, you will see two line

items on your bill: one or the price agreed to under the

contract and a separate line or the Global Adjustment.

I you are considering a retail contract, understand

your demand prole so that you can weigh the most

cost-eective option and determine whether to contract

or all or part o your load. Also, make sure to compare

historical market prices against the contract price and

account or the Global Adjustment. Ask questions and

compare oers beore signing a contract. For a detailed

list o questions to ask, visit www.ieso.ca/retailers.

1 UNDERSTAND HOW YOURE BILLED (CONTINUED)

TIMELINES FOR THE BASE PERIODAND THE BILLING PERIOD

Real-time inormation on when Ontarioelectricity demand is at its highest is available at:

www.ieso.ca/peaktracker

BASE PERIOD ADJUSTMENT PERIOD

Peak-setting period Billing period

May 1, 2011 to July 1, 2012 to

April 30, 2012 June 30, 2013

May 1, 2012 to July 1, 2013 to

April 30, 2013 June 30, 2014

May 1, (Year X) to July 1, (Year X+1) to

April 30, (Year X+1) June 30, (Year X+2)


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AVERAGE ELECTRICITYPRICES PLUS GLOBALADJUSTMENT

The market price o electricity

plus Global Adjustment orms the

commodity portion o your bill.

Average Ontario Energy Price

Global Adjustment

0

1

2

3

4

5

6

7

8

2012201120102009200820072006

Controlling our

energy costs is

important: when

we see a high hourly

electricity price,

we send a notifcation

to all o our

acilities to curtail

consumption.

Alex Savu, Energy Manager,

CFB Borden


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Interval meters track

usage hourly

For market rate customers, interval

meters are the only way to takeadvantage o fuctuations in price.

Interval meters track how much

electricity you use on an hourly basis

or in some cases, 15 minutes. Having

an interval meter means your utility

charges the Hourly Ontario Energy

Price (HOEP) for electricity based on

your usage or each hour.

Businesses without interval meters

pay a weighted average o the hourly

price which is based on the consump-

tion patterns o similar consumers in

your area, rather than just your own.

I your electricity use is airly consis-

tent 24 hours a day, or i you use more

electricity during o-peak hours, its

likely you can reduce your costs by

installing an interval meter. Your localutility or an energy consultant can

help you determine whether it may

be advantageous to purchase one.

Get the details on your

demand

Demand proles are like a ngerprint,

which details the characteristics o

your companys electricity use over

time. They are important tools to helpunderstand your companys electricity

use patterns and how to manage them

more eectively.

By looking at your demand prole,

you will see what times o day you

use electricity, how much you use

and when your peak demand occurs

each month. Understanding whenyour business sets a demand peak

can help determine which equipment

or processes could be shited in order

to lower demand charges this could

comprise up to 30 per cent o your

total bill. You can also determine

whether there are ways to avoid using

electricity at the most expensive times

of the day. Your local utility or an

energy consultant can provide you

with data and inormation to create,view and use your demand prole.

Understanding how much energy you use and when

you use it can reveal cost-saving opportunities.

KNOW WHERE YOUSTAND TODAY

2


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Energy management

starts with under-

standing how and

when you currentlyuse electricity. Then

you can fnd ways

to reduce it.

Dipal Patel, Energy Manager, CBRE Limited


AVERAGE HOURLYCOST TO USE 1 MW OFELECTRICITY IN 2012This example compares the cost o

consuming 1 MW during the three

eight-hour shits.

$50

$60

$70

$80

$90

12am4pm8am


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INVEST IN AN ENERGYMANAGEMENT PLAN

3

Understanding your businesss

technical systems and how

your employees operates them

are two o the keys to identiyingopportunities to use electricity

wisely and reduce your electric-

ity costs. Outlining this inorma-

tion in an ocial plan helps

your employees understand

what changes need to be made

and why. It also helps you track

your progress, cost savings and

payback on investments in

energy eciency over time.

The ollowing eight steps provide

a simple, systematic approach to

understanding how your business

uses electricity, what infuences costs,

how you can use less and how to

chart your success.

Step 1: Understand your

Energy Costs

Knowing the factors on your bill that

inuence your demand (kW or kVA)

and energy (kWh) costs provide insight

to the steps you can take to reduce

those costs.

Step 2: Monitor and

Target

Comparing monthly data can help you

determine how energy consumption

at your acility varies over time. For

example, comparing energy consump-

tion against production can help you

determine energy costs per unit o

production as a means o assessing

potential savings opportunities.

Step 3: Understand When

Energy is Used

The cost o electricity is infuenced by

when its consumed. Your companys

demand prole shows your energy

use patterns information which is

essential i youre considering changes

to lower demand, or, i you have an

interval meter, to take advantage o

times o day or month when electricity

prices are lower.

Step 4: Understand Where

Energy is UsedIdentiy equipment that draws the

most power. I you improve its

eciency, you will see a bigger

reduction in your electricity costs.

An energy audit provides a useul,

detailed breakdown o how much

electricity is consumed in your acility

and where.

Having an energy management plan helps

you to identiy goals and systematically work

to achieve them.


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Step 5: Eliminate Waste

Energy waste can appear in many

orms including excess time, volume,

pressure and temperature. In order

to realize energy savings opportuni-

ties, its important to match the

energy your business actually uses

to what is really needed. Once theserequirements are established, elimi-

nating waste becomes an eective

cost-savings tool.

Step 6: Maximize Eciency

The condition o your companys

equipment and operating conditions

can have a signicant impact on

potential energy savings. Consider

changing the way you operate,

maintain existing equipment, or

investing in more energy-ecient

technology. While some operational

changes can have relatively low or

no implementation costs, investments

in equipment upgrades or retrots

may have a shorter payback period

than you would think and can lead

to permanent long-term savings.

Step 7: Optimize the

Energy Supply

Once you have reduced your

requirement or energy, you may

consider supply-side alternatives to

meet your energy needs such as heat

recovery, cogeneration and renewable

generation options like wind, solar

or biouels.

Step 8: Monitor your

progress, share the results

Charting your progress over time helps

you share these successes with sta

and encourage them to keep looking

or ways to lower electricity costs.

Consider creating an operational

schedule and maintenance plan that

takes advantage o opportunities to

reduce electricity costs.

By analyzing the energy use o all our

buildings, we can identiy opportunities

to decrease our energy consumption,

which in turn decreases our overall

carbon ootprint.

John Lucic, National Director of Energy Management, Revera Inc.


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Making decisions on potential energy savings initiatives

is easier when you combine your demand prole with

electricity pricing trends.

Understanding how electricity prices vary can help

you manage electricity costs. Simply put, i you have

an interval meter, using less electricity at times when

the price is high can cut costs considerably.

Factors that aect the electricity price

What inuences uctuations in electricity prices?

Electricity acts like any other commodity where price

depends on supply and demand but unlike material

goods electricity cannot be stored.

When demand for electricity is high, more generation is

needed. This often drives up the cost of power. Weather

plays a big actor in electricity demand. Think about

hot summer aternoons when chillers are running ulltilt, and industrial production is at its peak. In Ontario

each degree over 16 degrees Celsius creates an additional

280 MW of electricity demand, which is like adding a

city the size o Burlington to the grid.

Prices tend to be lower overnight and on weekends when

power demand is typically lower. Conversely, the price o

electricity can peak in the late aternoon or early evening

as people arrive home rom work.Supply is determined by how much generators can

produce. Certain power sources are more expensive to

run than others. These higher-cost generators only run

when demand is high relative to available supply.

Hourly price trends

For most o the year, electricity prices tend to be higher in

the aternoon, particularly between 4:00 p.m. and 7:00

p.m. Prices are usually lowest on weekends and overnight,

between 11 p.m. and 7 a.m.

I you have an interval meter, shiting operations to

cheaper times o the day, or testing back-up generation

during high-priced times, will save money. Running

operations overnight can reduce your commodity costs

by more than 20 per cent.

CONTROL YOURELECTRICITY USE

4


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Tracking weather can help to lower costs

One o the most important actors aecting electricity pricesis weather. Ontario sees its highest electricity demands in

the summer because o air conditioning use, especially

during periods o high temperatures and humidity.

The chart below shows electricity demand during the

highest peak day o 2012. From noon until 8pm, Ontario

used more than 24,000 megawatts (MW) of electricity.

The electricity price during that time was 13.2 cents/kWh.

Thats almost our times higher than the average electricity

price in July. Tracking weather patterns and using electricity

wisely during those times can save you money.

In winter months, electricity patterns change. More lighting

is required because o shorter days, so electricity use is

noticeably higher ater the sun sets.

Hourly electricity demand is tracked and forecasted

throughout the day at www.ieso.ca/demand. For business

customers paying the hourly price o electricity, it is

important to recognize potential impacts on price when

demand is high. When electricity demand exceeds the

orecast, it can also push prices upward as more generation

is required to meet higher levels o demand.

The Region continues to track

our energy usage and compare

it to market prices. Since 2006,

the Region has saved $21 million

rom our total energy budget.

Steve Hall, Director o Corporate Energy,

Region o Peel

ELECTRICITY DEMANDIN JULY 2012

July 17: Humidex 45C

July Weekdays: Avg Temp 24C

12000

16000

20000

24000

28000

9:00pm5:00pm1:00pm9:00am5:00am1:00am

MW


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Reduce your peak demand

You can use the same amount of energy overall and

still reduce your electricity bill. How? All you need to

do is manage your businesss electricity demand and

draw the same amount o electricity rom the systemat a slower rate.

Demand charges cover the cost o the size and type o

wires and equipment needed to get the electricity to

your business. Drawing a lot o electricity at one time

creates a higher demand. Higher demand requires

additional wires and transormers that can supply

electricity at the rate you draw it without overloading.

So, the higher your monthly peak demand, the higher

your bill.

Your electricity delivery charges for the month are basedon one 15-minute or 60-minute peak. I you can reduce

your peak, you will also reduce your delivery charges.

Your local utility has conservation and demand

management programs to assist in reducing or shiting

the peak demand o your acility. Contact your local

utility or more inormation.

Conserve and eliminate waste

You might be surprised to discover that making changes

to use less electricity or using electricity wisely wont

cost you much or anything at all, and can lead to

considerable savings.

Regular equipment maintenance or turning o equipment

not in use wont cost much but can shave up to ve per

cent o your electricity bill. For example, a grocery store

in Burlington took a closer look at how it used electricity.

When they examined the stores demand they noticed that

overnight electricity use dipped much lower on weekends.

They realized that employees were turning o ewer lights

during the week than on weekends. Changing the closing

procedures on weekdays was easy and ree, and the

electricity savings added up.

4 CONTROL YOUR ELECTRICITY USE (CONTINUED)

A DEMAND PROFILECAN POINT TO SAVINGSOPPORTUNITIESMore savings were obvious once

the electricity use prole showed

that more lights were being

turned o on weekend nights

than on weekdays.

0

100

200

300

400

500

SSFTWTM

kWh

MAKE OPERATIONAL CHANGES ANDSAVE THREE WAYS: USE ELECTRICITYWHEN PRICES ARE LOWER, REDUCE

YOUR PEAK DEMAND, AND USE LESSELECTRICITY OVERALL.


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In November 2008, the Art Gallery

o Ontario (AGO) completed a

our-year construction project that

added approximately 100,000

square eet o gallery space to its

existing 486,000-square-oot oor

plan. The design o the new gallery

space had distinct architecturalcharacteristics that needed to be

integrated into the gallerys

operations.

Gary Bridgens, the Deputy Director

o Projects and Operations, met

these challenges head on with a

plan to reduce energy by changing

the way in which the gallerys

heating and cooling systems

worked. The plan was achieved

through a combination o

consumption reduction and pricing

strategies. It saved the gallery

over hal a million dollars in

electricity costs during the frst

year o implementation.

Part o their plan investigates thepotential o LED and other efcient

lighting technologies. Its a process

that didnt start overnight. Since

2003, Mike Pero, Manager o

Plant Operations, has created a

lighting inventory which tracks the

wattage and type o the thousands

o lights within the Gallery and the

hours that they are on. The rate o

return is king, Pero notes.

We need to show that a lighting

project will guarantee results

beore we start. Last year,

their lighting retrofts saved over

38,000 kWh o electricity whichhelped the AGO qualiy or an

incentive payment through the

gallerys local distribution

company, Toronto Hydro.

The plan includes upgrading

technology and revising

operational processes in tandem.

Pero notes that to get capital

unding or energy management

initiatives, we need to build

credibility through results.

Bridgens adds, Its also credibility

in terms o our most important

stakeholder: the gallery patrons.

Energy management is not onlyabout reducing our consumption,

but about ensuring that our

patrons have a great experience

at the AGO.

Read the ull case study at:

http://ieso.ca/imoweb/busi-

nessIndustry/bi_profle-ago.asp

Putting EnergyManagement onPermanent Displayat the AGO

YOUR PEAK DEMANDDETERMINES YOURDELIVERY CHARGES FORTHE MONTH

Seeing when your peak demandoccurs will give you an opportunity

to see what equipment or processes

you can reduce.

0

200

400

600

800

kW

Mon Tue Wed Thu Fri


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Operating under the name E=MC2,

the St. Marys Cement Energy

Management and Conservation

Committee developed a 68-item

action plan to direct the plants

eorts to reduce its energy

consumption and costs.

The multi-disciplinary committee

was started by Fabio Garcia,

Plant Manager, and Jim Storey,

Electrical Maintenance Manager

or the Bowmanville operations.

Both men recognized there was

room or improvement in the way

St. Marys managed its energy

consumption. In early 2006,

Garcia and Storey assembled a

cross-unctional team to ensure

all aected business units had

input into the committees

mandate, direction and activities.

Already, those activities have

delivered $870,000 in energy

savings. Some o the lowest cost

projects yielded the biggest

paybacks, Garcia says. The

single most important change we

made was rescheduling some o

our operations to o-peak hours.

This concept, known as load

shiting, has saved the company

hundreds o thousands o dollars.

Were glued to the IESO website,

Garcia continues. Were con-

stantly monitoring the wholesale

price o electricity to plan our

operations. And while its not the

easiest way to manage a plant, its

defnitely the most economical.

In addition to using the price o

electricity to guide daily opera-

tions at the Bowmanville plant,

control room operators also rely on

alarms set to go o i the plant

approaches pre-determined

demand thresholds. By lowering

its instantaneous demand or

electricity by 500 kilowatts (kW),

St. Marys has been able to trim

almost $2,000 rom its monthlyelectricity bill.

Read the ull case study at:

www.ieso.ca/imoweb/businessIn-

dustry/bi_profle-st-marys-

cement.asp

St. Marys Cement: A 360-Degree Focus onEnergy Management

Consider sel-generation

Generating your own electricity might be an option or

your business. Wind turbines, solar panels, biomass/biogas

systems or natural gas generators can be used to oset

some or all o your electricity costs.

I your on-site generation can be regulated at dierent

times o the day, you could use it to replace what you

would normally consume rom the power system during

your businesss demand peaks or when the price o

electricity is high. It can be more economic to generate

your own power during these times. An added benet

is that you can have back-up power in the event o

power outages.

Engage sta in the process

Day in and day out your employees operate machinery,

control your building management system and turn on

computers, lights, etc. Engage employees in the energy

management process so that they understand the impactthat energy costs have on your organizations bottom line.

Engaging sta in the process means that they will be

more likely to use electricity eciently and presents

opportunities or ongoing training and collaboration

between business units. That can lead to employees that

are more likely to share ideas about how energy use can

be reduced in their area.

4 CONTROL YOUR ELECTRICITY USE (CONTINUED)


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Some o the lowercost projects yielded thebiggest paybacks.Fabio Garcia, Plant Manager, St. Marys Cement Bowmanville


18/20


Keith Wernham, maintenance person at Jones

Packaging changes a fuorescent light bulb in

the manuacturing acility. The fuorescent basedlighting installed replaces the original halide lighting,

decreasing Jones consumption o electricity by

approximately 600,000 kWh per year.

Taking advantage o incentive programs can

go directly to your bottom line.

CASH IN ONINCENTIVES

5

Beore you investigate potential

retrots to electrical equipment in

your acility, check to see i there

are any incentive programs that can

help to reduce the cost o the project.

Most incentive programs require

applications to be submitted beore

the project is started.

Also be sure to investigate demand

response programs. They can help

your bottom line, and also improve

the reliability o Ontarios power

system by helping to reduce the

strain on the system during times

o high demand.

Energy Conservation

The Ontario Power Authority (OPA)

oers several province-wide energy

eciency programs that provideunding to retrot current electrical

equipment and to perorm energy

audits. There are also incentives

or new construction projects that

exceed energy eciency standards

in the Ontario Building Code. For

more specic program inormation

or your business or home, visit

www.saveONenergy.ca

Your local utility is the delivery agent

or these province-wide programs,

and may also oer specic programs

to address local issues. Your utility

can also oer insight into other

programs and tell you what programs

are available in your area. Contact

your LDC or more inormation:

www.ieso.ca/ndutility

Natural gas providers oer a

number o conservation and demand

management programs designed to

increase overall energy eciency.

Contact your natural gas provider or

more inormation on these programs,

and how they can work or you.

Demand Response

The OPA oers demand response

programs that pay business, industrial

and institutional consumers to reduce

energy when electricity prices are

high or when there are high volumes

o demand on the electricity system.


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FOR MORE INFORMATION ON:

Your local distribution company

www.ieso.ca/ndutility

Electricity prices

www.ieso.ca/business

Retail electricity contractswww.ieso.ca/retailers

Province-wide conservation programs

www.saveONenergy.ca

Federal government Oce o Energy Eciency

www.oee.nrcan.gc.ca


20/20

Independent Electricity System Operator

655 Bay Street, Suite 410

P.O. Box 1

Toronto, Ontario M5G 2K4

www.ieso.ca/business

Phone: 905.403.6900

Toll-ree: 1.888.448.7777

Fax: 905.403.6921

E-mail: [email protected]

Documents

IESO-Managing Electricity Costs