Government as a Social Machine

Policy Visualisation Network12th February, 2014

The World Wide Web

The largest “information construct” in human history

Web Science

The Theory and Practice of “social machines”An emerging discipline which aims to understand the deeper structure of the social Web and how people are using it, not only now, but potentially in the future

Tim Berners Lee

Real life is, and must be, full of all kinds of social constraint – the very processes from which society arises. Computers can help if we use them to create abstract social machines on the Web: processes in which the people do the creative work and the machine does the administration. … The stage

is set for an evolutionary growth of new social engines

The rise of the Social Machine

Characteristics of the social machine1. problems are beginning to be solved by

very large scale human participation via the Web;

2. there is access to, or the ability to generate, large amounts of relevant data using open data standards;

3. there is increasing confidence in the quality of the data; and

4. human-computer interfaces are becoming far more intuitive and seamless.

Early social machines

“Government is, at bottom, a mechanism for collective action.Government 2.0 is the use of technology … to better solve collective problems at a city, state, national, and international level.”

Tim O’Reilly

Government … from rowing

(Leanne Fry, FWO)

Government

Stakeholder

Government

To steering

Government

(Leanne Fry, FWO)

Technology input

Technology Platform

Data Analysis

Machine Learning

Human input

Social Machine

http://www.micromappers.com/

www.eq.org.nz

Crime mapping

Smart cities

Community “businesses”

Government

Open Data Portals

e-Government Web Services

citizen foracommunity engagement

services

Others

The social machine “ecosystem”

Internet of Everything

Web Observatory

• Brings together Web of Data and Big Data• Is about sharing– Web 2.0: Sharing content– Web of Data: Sharing applications– Web Observatory: Sharing analytics

Open Data Cloud

e-Science Infrastructures

Internet Archive

Social Media

Open Web Analytics

Semantic Catalogues

Harvesting and Archival Harmonised Access

Harmonisation with Other Observatories

Catalogues of Analytic and

Visualisation ToolsOpen Standards

Social Innovation Interdisciplinarye-Science

Novel Analysis and Visualisation

Methods

Repositorieswith Authorised

Access

Web of Observatories

“Government as a Social Machine”Research Questions:1. How does Government as a "social

machine” change the way that it interacts with citizens?

2. What key challenges are emerging as a result of this perspective?

3. How are Government agencies addressing these challenges?

Observations: Twitter

Classification of User Types in Twitter

Rate and Size of Content Diffusion

Observatory in action• Chinese “Salt-crisis” - from humour

Observations: Wikipedia

Wikipedia Access Logs (English and Chinese Articles)

Correlation of Wiki EN and CN

Early thoughts• The dynamic of “power” had changed• Governments are moving towards being

much more open and transparent• Citizens are using social networks to

create new businesses serving community needs

• Privacy is now front and centre …

Implications …

Thank you

anni@intersticia.com+61 413 626 737

Government as a Social Machine

Documents

Maturing Social Networking Services for Machine Readable ...stratml.us/references/SPIConference20111209.pdf · Maturing Social Networking Services for Machine Readable Government

Social Networking in Government

local social government

Social Media in Government - Social Technology & International Sport

Government Social Research Unit

SAIs and Social Audit. Background SAI audit remains a Government process largely confined to Government officials and Government auditors. Social audit,

Social Networking and Government

Adapting Government Structure: Implications for Positive ...€¦ · The Machine Bureaucracy As stated above, the American government has gravitated toward a preference for the machine

e-Government of Korea - TT · e-Government of Korea : ... - Online business registration, ... mobile devices cloud computing machine-to-machine services

Social Mentoring for Government

Social media in government

Government in the age of the Social Machine

Victorian Government Email Machine Assisted Appraisal

Social Machine (Working Draft)

Government And Social Computing

Social Government - Given at Social Business 2014

PRODUCT GUIDE Teamwork Makes the Social Machine Work · PRODUCT GUIDE Teamwork Makes the Social Machine Work How Sprout Social Powers Agencies. ... they use Sprout Social. With Sprout’s

Machine learning for social media analytics

Government & social media

Local Government Social Media