Georgetown IT Department

Decision Tree Redesign

1. Messages

2. Log-In

3. When someone emails you, do you want this email to be received by one

person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access

to the account

One Person: YESDistributed to Group: NO

4. Do you want to securely share/save/store your

work/data in a Box account?

Based on your answers, we have determined the best tools for your needs are: a NetID and

Box account.

Do you want to proceed?

NetID and Box form

Clicking ‘no’ will ask you to re-do the

entire process from

the beginning.

Your answers will not be saved.

Based on your answers, we have determined the best tool for your

needs is a NetID account.

Do you want to proceed?

NetID Form

Clicking ‘no’ will ask you to re-do the entire

process from the beginning.

Your answers will not be saved.

YES

YES

YESYES NO

NO

NO

NO

4. Do you want to securely share/save/store your

work/data in a Box account?

YES NO

Based on your answers, we have determined the

best tool for your needs is a Google Group

Do you want to proceed?

Based on your answers, we have determined the best tools for your needs are: a admin net id, a distribution group, and a Box account.

Do you want to proceed?

YES NO

Google Group Form

Clicking ‘no’ will ask you to re-do the entire

process from the beginning.

Your answers will not be saved.

NetID, Distribution

Group, and Box form

YES NO

Clicking ‘no’ will ask you to re-do the entire process from

the beginning. Your answers

will not be saved.

1. Messages

2. Log-In

3. When someone emails you, do you want this email to be received by one

person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access

to the account

One Person: YESDistributed to Group: NO

4. Do you want to securely share/save/store your

work/data in a Box account?

Based on your answers, we have determined the best tools for your needs are: a NetID and

Box account.

Do you want to proceed?

NetID and Box form

Clicking ‘no’ will ask you to re-do the

entire process from

the beginning.

Your answers will not be saved.

Based on your answers, we have determined the best tool for your

needs is a NetID account.

Do you want to proceed?

NetID Form

Clicking ‘no’ will ask you to re-do the entire

process from the beginning.

Your answers will not be saved.

YES

YES

YESYES NO

NO

NO

NO

4. Do you want to securely share/save/store your

work/data in a Box account?

YES NO

Based on your answers, we have determined the

best tool for your needs is a Distribution List.

Do you want to proceed?

Based on your answers, we have determined the best tools for your needs are: a Net ID, a

distribution List, and a Box account.

Do you want to proceed?

YES NO

Google Group Form

Clicking ‘no’ will ask you to re-do the entire

process from the beginning.

Your answers will not be saved.

NetID, Distribution

List, and Box form

YES NO

Clicking ‘no’ will ask you to re-do the entire process from

the beginning. Your answers

will not be saved.

Explanation:Ana sends an email to IT@georgetown.edu

If you choose: YES: The email will be received by Tom, the administrative assistant. Tom then decides what to do with the email.

NO: The email will be received by the group listed under IT@georgetown.edu. Each group member can individually acknowledge the email.

Y

N

Explanation:Box is a convenient way of having your data securely stored over the internet to allow you to have access to it or share it at any time rather than carrying an USB or CD.

Website Redesign

5

ICON

Request Special Services Request Special Services

6

Hello. For you to be able to match your needs with the concierge resources, we will need you to Sign In below.

User Name

Password Forgot Password

Log In

7

Thanks. We checked your information. Are there any affiliations we should fix?Let us know, we want to fix it right away!

Student

Everything looks good

Mariella M. Paulino

Employee

Professor XX

Make some changes

I’ll fix it next time

8

Lets fix that. You chose your ___(professor…)__ affiliation(s). Tell us how we can fix that.

UID

Tell us what the issue regarding your credentials.

Submit

9

MESSANGING SHARING XXX XXX

XXX XXX XXX

What would you like to do today?

XXX

10

xxx

Sharing Tools connects you with

Google Drive, Inbox accounts, Google Groups

Click here to find out more

xxx

Box allows you to to securely store your documents "in the

cloud" and to access those from the

Internet[need special permission]

Click here to find out more

xxx

xxx

xxx

xxx

What would you like to do today?

11

SHARING XXX XXX

XXX XXX XXX

What would you like to do today?

XXX

Sharing Tools connects you with

Google Drive, Inbox accounts, Google Groups

Click here to find out more

12

Request a new sharing

tool

What would you like to do?

We will need to ask you a few questions to find the best tool for you.

Lets go!

13

YES NO

1. When someone emails you, do you want this email to be received by one person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access to the account.

One Person: YESDistribute to Group: NO

EXPLANATION:Ana send san email to IT@georgetown.edu

If you choose:

The email will be received by Tom, the administrative assistant. Tom then decides what to do with the

email.

The email will be received by the group listed under

IT@georgetown.edu. Each group member can individually acknowledge the email

YES

NO

Path 1

14

YES NO

2. Do you want to securely share/save/store your work/data in a Box Account?

EXPLANATION:Box is a convenient way of having your data securely stored over the internet to allow you to have access to it or share it at any time rather than carrying an USB or CD.

YES

NO

1. When someone emails you, do you want this email to be managed by one person or distributed to a group? One Person

2. Do you need more than 1 email address to receive emails sent to this account? YES

Path 1

15

YES

Based on your answers we have determined the best sharing tool for your needs is a Net ID and a Box Account.

• A Net ID is a unique email address for your department. • A Box Account will allow you to securely

share/save/store your work and data.

NO

Path 1

PROCEED?

Clicking ‘no’ will ask you to re-do the entire process from the beginning. Your answers will not be saved.

16

Lets get started building your Net ID and Box Account!

Please fill the questions below:Field One

Field Two

Blah blah blah

Field Three

Submit We will do our very best to get started on your request right away. Lookout for an email from

IT@georgetown.edu to ensure your ticket has been submitted.

Path 1

17

YES NO

1. When someone emails you, do you want this email to be received by one person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access to the account.

One Person: YESDistribute to Group: NO

EXPLANATION:Ana send san email to IT@georgetown.edu

If you choose:

The email will be received by Tom, the administrative assistant. Tom then decides what to do with the

email.

The email will be received by the group listed under

IT@georgetown.edu. Each group member can individually acknowledge the email

YES

NO

Path 2

18

YES NO

2. Do you want to securely share/save/store your work/data in a Box Account?

EXPLANATION:Box is a convenient way of having your data securely stored over the internet to allow you to have access to it or share it at any time rather than carrying an USB or CD.

YES

NO

1. When someone emails you, do you want this email to be managed by one person or distributed to a group? One Person

2. Do you need more than 1 email address to receive emails sent to this account? NO

Path 2

19Path 2

YES

Based on your answers we have determined the best sharing tool for your needs is a Net ID.

• A Net ID is a unique email address for your department.

NO

PROCEED?

Clicking ‘no’ will ask you to re-do the entire process from the beginning. Your answers will not be saved.

20

Lets get started building your Net ID!

Please fill the questions below:Field One

Field Two

Blah blah blah

Field Three

Submit

Path 2

We will do our very best to get started on your request right away. Lookout for an email from

IT@georgetown.edu to ensure your ticket has been submitted.

21

YES NO

1. When someone emails you, do you want this email to be received by one person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access to the account.

One Person: YESDistribute to Group: NO

EXPLANATION:Ana send san email to IT@georgetown.edu

If you choose:

The email will be received by Tom, the administrative assistant. Tom then decides what to do with the

email.

The email will be received by the group listed under

IT@georgetown.edu. Each group member can individually acknowledge the email

YES

NO

Path 3

22

YES NO

2. Do you want to securely share/save/store your work/data in a Box Account?

EXPLANATION:Box is a convenient way of having your data securely stored over the internet to allow you to have access to it or share it at any time rather than carrying an USB or CD.

YES

NO

1. When someone emails you, do you want this email to be managed by one person or distributed to a group? Distributed to Group

2. Do you need more than 1 email address to receive emails sent to this account? YES

Path 3

23Path 3

YES

Based on your answers we have determined the best sharing tool for your needs are a Net ID, a Distribution List, and a Box Account.

• A Net ID is a unique email address for your department. • A Distribution List allows you to forward messages to

your group.• A Box Account will allow you to securely

share/save/store your work and data

NO

PROCEED?

Clicking ‘no’ will ask you to re-do the entire process from the beginning. Your answers will not be saved.

24

Lets get started building your Net ID, Distribution List, and Box Accounts!

Please fill the questions below:Field One

Field Two

Blah blah blah

Field Three

Submit

Path 3

We will do our very best to get started on your request right away. Lookout for an email from

IT@georgetown.edu to ensure your ticket has been submitted.

25

YES NO

1. When someone emails you, do you want this email to be received by one person* or distributed to a group?

*if received by one person, this person may share credentials with other group members, allowing other people access to the account.

One Person: YESDistribute to Group: NO

EXPLANATION:Ana send san email to IT@georgetown.edu

If you choose:

The email will be received by Tom, the administrative assistant. Tom then decides what to do with the

email.

The email will be received by the group listed under

IT@georgetown.edu. Each group member can individually acknowledge the email

YES

NO

Path 4

26

YES NO

2. Do you want to securely share/save/store your work/data in a Box Account?

EXPLANATION:Box is a convenient way of having your data securely stored over the internet to allow you to have access to it or share it at any time rather than carrying an USB or CD.

YES

NO

1. When someone emails you, do you want this email to be managed by one person or distributed to a group? Distribution Group

2. Do you need more than 1 email address to receive emails sent to this account? NO

Path 4

27Path 4

YES

Based on your answers we have determined the best sharing tool for your needs is a Distribution List.

• A Distribution List allows you to forward messages to your group.

NO

PROCEED?

Clicking ‘no’ will ask you to re-do the entire process from the beginning. Your answers will not be saved.

28

Lets get started building your Distribution List!

Please fill the questions below:Field One

Field Two

Blah blah blah

Field Three

Submit

Path 4

We will do our very best to get started on your request right away. Lookout for an email from

IT@georgetown.edu to ensure your ticket has been submitted.