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transformación
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Fundamentals of Business Process Transformation
Insight: BPM Fundamentals This one day introductory BPM course asks the Why, What, Who. How, When and Where of end-to-end process transformation.
Designed to work both as day one of the 4 day practitioner programme and also as a stand-alone introduction for business executives, IT professionals, operational managers and all those responsible for making process-centric change happen.
Defining elements of process transformation, a review of the issues and benefits is followed by an exploration of the 8 Omega Framework for Business Change. 8 Omega addresses the issues of strategy, people, process and technology and is designed to empower organisations to unfold a comprehensive program of process and customer-centric change.
Key aspects of the insight include: Why BPM? – In Search of Competitive
Advantage The Drivers For Change Understanding BPM: Benefits and
Opportunities Progress – Case Studies on Where Process-
Focused Organisations have got to Current Process Realities Creating successful Customer and
Organizational Outcomes The 8 Omega Framework Linking BPM into Strategy: A Strategy for
Business Change Process v Functional thinking: Obstacles and
Issues in BPM Implementation Creating Agile Organisations with End-to-End
Process Design Business Process Modelling Systems – the
technology of process change Process Governance - Roles and
Responsibilities throughout the Business Change Cycle
Process Owners, Sponsors, Stakeholders and the Process Change Professional
The Insight Approach
This insight session reviews current state, problems and challenges, then explores and discusses the opportunities that process presents.
The 8 Omega Framework is explored in detail by delegates working in syndicates to understand the application issues of the approach.
The following exercises demonstrate this principle in practice: Successful Customer and Organizational
Outcomes as the driving focus The vital importance of a Strategy for
Business Process Change Assessing the organization’s Readiness and
Capability for Change Understanding the Key Components of
Making Change Happen Exploring the Drivers, Phases and Enablers
of the 8 Omega Business Process Framework
Identifying Organizational Core Processes, and Key Support ones.
Identifying and supporting Process Owners and Operational Process Managers
Differentiating between Value Added and Non-Value Added work
Measures and Metrics – Successful Process Measurement, Monitoring and Control
www.BPTG.org info@BPTG.org
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