FIIEFBE2011 Fern EFH EFB Eng LR

English for Hospitality

CALL +64 9 377 8017EMAIL info@fernenglish.ac.nzVISIT www.fernenglish.ac.nz

With a unique focus on English used in hospitality, this programme provides skills to help you get a job in New Zealand. You will gain English language skills needed to work in hotels, bars, cafés or restaurants around the world. You will also learn practical skills in preparing cocktails, café style coffee and pouring wine.

Who Should Study this programme?English for Hospitality is ideally suited to working holidaymakers and anyone wanting a job in the hospitality industry.

Why study English for Hospitality?• Idealpreparationforemploymentinthehospitalityindustry• Studentsalreadyworkinginthehospitalityindustrycanupgradetheirskills• Uniquefocusonrealistic,industry-specificterminologyusedinthe

hospitality industry• Experiencedteachersandarealhospitalitytrainingenvironment• Solidfoundationskillsforfurtherstudy• NewZealand’sfirstNZQA-approvedhospitalityEnglishprogramme• Studentsenrolledonthefull12-weekprogrammecanuseourRedfish

recruitment service to get a work placement

Programme StructureThe course is structured into the four skills of speaking, listening, reading andwriting.Studentswillbeassessedonbothgenerallanguageskillsandtheirabilitytocommunicateinhospitality-specificterms.

Inadditiontoclassroom-basedstudy,studentswillbeabletodiscovermoreaboutthehospitalityindustrythroughfieldtrips,guestindustryspeakers, and participation in cultural events.

FernandNZMAstudentssharetheAnzacAvenuebuildingsoyouwillalsobeabletotakeadvantageoftherealistictrainingenvironmentofNZMA’sAucklandCentralAcademy.Facilitiesincludemoderncocktail-trainingbarsandafullyoperationalcaféwithafrontandback-of-housetrainingarea.

Topics studiedWeek1: IntroductiontotheHospitalityIndustryWeek2: CustomerService&CourtesyEnglishWeek3: OralCommunication&TelephoneMannersWeek4: CulturalDiversity&PresentationSkillsWeek5: Food&Beverage-BarServiceWeek6: Food&Beverage-RestaurantServiceWeek7: Food&Beverage-Coffee&CaféServiceWeek8: Food&Beverage–Nutrition&FoodSafetyStandardsWeek9: HotelOperations-HousekeepingandRoomServiceWeek10: HotelOperations-FrontOffice&GuestServicesWeek11: WrittenCommunicationforBusinessWeek12: EmploymentSkillsforHospitality

Programme Duration• ClassesstarteveryMonday• 12weekprogramme,thoughcanbestudiedforshorterperiods

Full Time20hrsperweek+optional4hrsperweekconversationclassorself-studyclassNote: The full 12 weeks must be successfully completed in order to receive the NZMA Achievement Certificate. Students who successfully study less than 12 weeks will receive an NZMA Completion Certificate for those modules.

Entry RequirementsStudentsmust:• Be16yearsofageorolder,AND• HoldminimumofIELTS4.5orequivalent,OR• AchievetherequiredlevelontheFernEnglishLanguagegradingexercise

Tuition costNZ$350perweek.Study the whole 12 weeks and pay only NZ$291 per week.

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English for Business

Fern’sBusinessEnglishprogrammeisidealforthosewantingto developspecificEnglishlanguageskillsforusewithinawiderange of business environments.

Who Should Study this programme?This programme is suited to business men and women, and students wishingtopursueabusinesscareer.Itisalsoperfectfornon-EnglishqualifiedbusinesspeoplewhoneedtoquicklyadapttoanEnglishspeaking environment.

Why study English for Business?• Idealpreparationforemploymentwithinawiderangeofbusiness

related industries• UniquefocusonEnglishusedinbusinessinEnglishspeakingcountries• Well-qualifiedteacherswithextensiveteachingexperience• Solidfoundationskillsforfurtherstudy• Studentsenrolledonthefull12-weekprogrammecanuseourRedfish

recruitment service to get a work placement.

Programme StructureYouwillnotonlybeexposedtovariouscompanytypesandcultures,butalso gain skills in business communication, conflict management and businessnegotiationinEnglish.Inadditiontoencouraginginnovativeideasfor business, this course will enable you to develop an understanding of product knowledge and marketing using the English language.

Topics studiedModule1 CompanyTypesandProfilesModule2 BusinessCommunication1:TelephoneSkillsModule 3 BusinessCommunication2:Meetings&WritingSkillsModule 4 BusinessCommunication3:Culture,NetworkingandEntertainingModule 5 BusinessCommunication4:ManagingConflictModule 6 BusinessCommunication5:NegotiatingModule 7 Marketing1:InnovativeIdeasModule 8 Marketing2:MarketKnowledgeandBrandsModule 9 Marketing3:ProductKnowledgeandPresentationSkillsModule10 Marketing4:AdvertisingModule11 E-CommerceandTechnologyModule12 BusinessCareers–EmploymentskillsforBusiness

Programme Duration• ClassesstarteveryMonday• 12weekprogramme,thoughcanbestudiedforshorterperiods

Full Time20hrsperweek+optional4hrsperweekconversationclassorself-studyclassNote: The full 12 weeks must be successfully completed in order to receive the NZMA Achievement Certificate. Students who successfully study less than 12 weeks will receive an NZMA Completion Certificate for those modules.

Entry RequirementsStudentsmust:• Be16yearsofageorolder,AND• HoldminimumofIELTS5.0orequivalent,OR• AchievetherequiredlevelontheFernEnglishLanguagegradingexercise

Tuition costNZ$350perweek.Study the whole 12 weeks and pay only NZ$291 per week.

CALL +64 9 377 8017EMAIL info@fernenglish.ac.nzVISIT www.fernenglish.ac.nz