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Ensuring Harmony, not Harm

Steve Garvey

Patient Handling Trainer

Worcestershire Health and Care NHS Trust

Ensuring Harmony, not Harm

Exploring the implications of

Positive and Proactive Care

and measures aimed at

reducing the use of restraint, within

Worcestershire Health and Care NHS Trust

Services within Worcestershire Health and Care NHS Trust

Adult Mental HealthProvides community and inpatient services to adults with Mental Health needs

across Worcestershire. There are four adult and two older adult mental health in-patient wards.

Children, Young People and FamiliesProvides paediatric and mental health services for children, young people and

their families across Worcestershire.

The Patient Handling Team also works with the CAMHS Team to provide support and guidance to families where the child’s/young person’s behaviour

presents risk.

Services within Worcestershire Health and Care NHS Trust

Community CareProvides inpatient, outpatient and community care on a locality basis to adults

and older adults across Worcestershire.

Learning DisabilitiesProvides adult and children’s respite, outpatient and community contact activity

for people with Learning Disabilities and their families.

The implications of Positive and Safe are far-reaching and we’re finding layers of questions as we go along.

This is an opportunity to consider where we are, where we’re going and the role the MAPA Ambassador can play

in supporting improvements to practice.

Following the publication of the Positive and Proactive guidance:

• Advisory Paper prepared and presented to the Clinical Governance Sub-Committee.

• Lead nominated by CGSC to coordinate and direct the Trust’s response to Positive & Proactive and to ensure compliance.

• Reducing Restrictive Interventions Project Group established, involving In-Patient unit managers, Senior Managers, Patient Safety Manager, Psychology Team members, Patient Handling Team and various other specialities.

• Process and objectives linked to CQUIN funding, so a Project Plan and timescales were established.

The Reducing Restrictive Interventions Project is very much a work inprogress and will continue to be so - it’s a journey…

• Key elements

• Data collection and reporting – Patient Safety Team

• Refining the Trust’s online reporting system to make it ‘work’.

• Reinforcing, with staff, the need for accurate reporting.

• Improving patient care through positive behaviour support – Safewards.

• Reviewing and updating approaches to care planning – ‘behaviours which challenge’.

Implications for practice – we need to:• Avoid prone restraint, so staff have had to adapt their thinking.

• Achieve and evidence a reduction in the use of all forms of RI.

• Evidence that proactive interventions are contributing to that reduction.

• Patient choice….

Implications for training:• Focus on and promote the principles within the P&P guidance.

• We still need to teach descent to prone and prone interventions on the floor / bed, to enable staff to safely manage when the patient creates that situation.

• Use of alternative sites for administering IM medication – Rapid Tranquilisation.

Other implications:

• Need to improve standard of reporting.

• Reporting of prone restraints – encourage staff – ‘fear of reporting’ prone restraint.

• Definitions

• Updating of Trust Policy to include principles of P&P and the updated MHA CoP

• Need to improve approaches to debriefing and evidence learning from incidents.

MAPA Ambassadors – and their role:

• Meetings with Patient Handling Team

• Minutes distributed to managers

• High Impact Actions initiative – highlights the issues and gives added status to the MAPA Ambassadors.

• The role of the MAPA Ambassador:

Direct link to the Patient Handling Team – communication; problem-solving; promoting best practice.

Promote the underpinning values and philosophy of MAPA, within their own work base / unit;

Constructively challenge ‘custom and practice’ in the workplace, to encourage everyone to question and improve how they support and interact with patients;

Support the introduction and implementation of the ‘Positive and Proactive Care’ guidance, in the workplace;

Support the introduction and implementation of the ‘Safewards’ concept to the management of patients’ behaviours.

Contribute to the development of more proactive interventions, relating to the specific needs of individual patients.

• Results / progress so far……..

• What do we have to show for all of this work?

• What conclusions can we draw from the information we have so far?

0

100

200

300

400

500

600

700

Overall PICU Harvington Hill Crest Holt Athelon New Haven

628

182

112

84

52

18

145

442

141

6277

49

25

68

Annual Totals of restrictive physical interventions by unit

Sep 13 - Aug 14 Sep 14 - Aug 15

48

68

5356

26

43

48

53

63

46

72

5248

54

2830

37 37

62

25

30

23

46

22

0

20

40

60

80

100

120

140

Total Levels of Restrictive Interventions - All Areas

15

21

18

12

7

1516

24

17

5

20

12

18

98

5

8

11

32

12 12

4

19

3

7

10

17

7

2

8

10

6 6

14

18

7

1

7 7

4

13

8

45

10

7

5

7

5

23

8

43

5

7

9

22

9

14

24

56

23

2 2

10

4 4

1

0

5

10

15

20

25

30

35

Adult Mental Health - Total Levels of Restrictive Interventions

PICU Harvington Ward Hill Crest Ward Holt Ward

5

0

3

0

2 21

0

21

0

2

0

3

0

6

3

1

11

0 0 01

0

6

16

6

30

3

1112 12

21

15

76

8

5

3

54

9

5

1 1

9

6

12

0

5

10

15

20

25

30

35

Community Care North - Total Levels of Restrictive Interventions

Athelon Ward New Haven Ward

6 6

8

5

3 3

2

6

8

1

10

6

4

1

0

1 1

0

1

0

1

0 0 0

2

0

3

2

0 0

1 1

0

1 1

0 0 0

1

2

1

0 0 0 0 0 0 00 0

1

2 2 2

0

1

2

0

15

3

4

3

0 0 0 0

2

0 0 0 0 0

1

4

0 0 0 0 0 0 0 0

1 1

0

2

0 0 0 0 0 0 0 0 0 0

0

2

4

6

8

10

12

14

16

18

20

Adult Mental Health - Prone Restraint Totals

PICU Harvington Ward Hill Crest Ward Holt Ward

1

0 0 0

1

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0

1

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0

1

2

3

4

5

Community Care North - Prone Restraint Totals

Athelon Ward New Haven Ward

• What other indicators should we should be monitoring?

• We need to encourage staff to report ‘near misses’ – occasions when they have successfully avoided the need for restrictive interventions.

• We also need to recognise and celebrate good practice within our teams.

What next?

A formal, structured, Restraint Reduction Programme,

to build on the work done so far.

Monitor progress to identify where there may be any learning needs.

Recognise and support positive practice – in ways that will improve patient care and provide evidence, to CQC, of compliance with

Positive and Proactive Care.

Thank you

Ensuring Harmony, not Harm

Steve GarveyPatient Handling Trainer

Worcestershire Health and Care NHS Trust

Training and Development Unit

Email: Steve.Garvey@hacw.nhs.uk

Contact: 01905 681682 / 681741

Mob: 07918 769061

Additional data

4

5

8

4

1

6

8

3

5

2

7

4

6

4

5

4 4

8

12

7

9

2

12

2

5

6

5

3

2 2

4

3 3

10

7

1 1

0

2

1

5

7

3

2

1

0

7

5

4

2

1

0

1 1

2

0

3

5 5

6

8

13

3

6

1

2

0

2 2

3

2

1

2

5

1 1 1

0 0

4

0 0

2

5

2

1 1

2

4

3

2

4

2 2

4

1

0

5

10

15

20

25

Adult Mental Health - Seated & Standing Interventions

PICU Harvington Ward Hill Crest Ward Holt Ward

3

0

2

01

01

0

21

01

0

2

0

5

21

8

0 0 01

0

6

13

1

19

2

8 89

16

13

5 5 5

3 34

3

9

5

1 1

9

4

12

0

5

10

15

20

25

30

35

40

45

50

Community Care North - Seated & Standing Interventions

Athelon Ward New Haven Ward

1

2

0 0 0

4 4

12

2

1

3

1

6

3 3

0

1

2

3

1 1

2

5

00

1

0 0 0 0 0

1 1

2

5

1

0

1

0 0 0

1 1

3

0 0 0 00 0 0 0

2

1

0 0

1

0

2

0 0

3

0 0 0 0 0 0

4

0 0 0

0

1

0 0 0

1

0

1

2

0 0

8

3

0

1

2

0 0

2

0

1 1

0 00

2

4

6

8

10

12

14

Adult Mental Health - Supine Interventions

PICU Harvington Ward Hill Crest Ward Holt Ward

0 0 0 0 0 0 0 0 0 0 0

1

0

1

0 0

1

0

1

0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00

1

2

3

4

5

6

7

8

9

10

Community Care North - Supine Interventions

Athelon Ward New Haven

0 0 0 0 0 0 0 0 0

2

0

16

3

0 01

00 0 0 0 0 0 01 1

5

0 0 0 0 0 0 00 0 0 0 0 0 0

2

01 1

0 0

3

12

00 0 0 0 0 0 0 0 01

0

21 1 1

2

0

0

5

10

15

20

25

30

35

40

45

50

Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15

Adult Mental Health - Episodes of Side-lying Interventions

PICU Harvington Ward Hill Crest Ward Holt Ward

0 0 0 0 0 0 0 0

1

0 0

1

0 0 0 0 00 0 0 0 0 0 0 0 0

1

0 0 0 0 0 0 00

1

2

3

4

5

6

7

8

9

10

Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15

Community Care North - Episodes of Side-lying Interventions

Athelon Ward New Haven Ward

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