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Make and Take Webinar presented by Dr. Chris Chamberlain. Part of the DEPR (Desktop Education for Parks and Recreation) Series presented by CRPS California Parks and Recreation Society. development
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MAKE AND TAKE ENERGIZE, MOTIVATE & SUSTAIN MOMENTUM IN YOUR STAFF
Desktop Education for Parks and Recreation
PLEASE mute your phone by hitting *6. When the presentation begins we will mute ALL lines
YOU will be not be speaking during the webinar. However, YOU WILL use the webinar chat and feedback box often.
Phone audio is much more reliable than computer audio. If you are listening through your computer speakers and have audio problems during the webinar PLEASE dial in to the conference number 718.432.3900. Conference ID# 890590
Have you downloaded and printed a copy of your handouts? (Sent in today’s reminder update.)
DESKTOP EDUCATION FOR PARKS AND RECREATIONWELCOME AND SIGN-IN
Please sign in (by typing in the chat box):
• Your Agency Name• The number of
people watching/attending the webinar from your agency today
• What is the name of the person who will be inputting answers into the webinar application
LET’S REVIEW THE WEBINAR APPLICATIONRaise your hand here…
This is the Feedback Box
This is the chatbox… Type here, hit enter to send
Orange indicates your input is required…
• Raise Hand• Feedback• Text input
All Chat Conversations will appear here.
Yes or No…Do you want CEUs for this session?
You do not need to be a CPRS member to receive CEUs.
You must view the session live.
You must complete the post webinar CEU “Test” (8-10 questions)
Test must be returned within 14 days of the webinar date.
Please direct any questions specific to CEUs to Leslie Fritz at CPRS (California Parks and Recreation Society)
leslie@cprs.org 916.665.2777
INTRODUCING OUR SPEAKER FOR TODAY Chris Chamberlain,
Assistant Professor Department of
Hospitality, Recreation & Tourism
California State University, East Bay
RAISE YOUR HAND IF…
You have ever been motivated to do else to do something by someone else…
HOW WELL DO YOU AGREE WITH THIS STATEMENT:
(Answer in the feedback box)“If I take time to play, energize and motivate the staff I work with, they will be more engaged and do a better job.”
FILL IN THE TEXT BOX
When I need to “re-charge my batteries” I try to ….
PRE-WEBINAR ASSIGNMENT ONE
http://www.mindtools.com/pages/article/newLDR_57.htm
MOTIVATION TEST SCORE POLLING
What was your score? (Select the corresponding letter in your Feedback Box)
• A. 44-60 - Wonderful! You get things done, and you don't let anything stand in your way.
• B. 28-43 -You're doing OK on self-motivation. You're certainly not failing – however, you could achieve much more.
• C. 12-27 - You allow your personal doubts and fears to keep you from succeeding..
• D. I didn’t take the test.
ENERGIZERS VS. MOTIVATORS In your feedback box, how strongly do you agree with
this statement?
“There is a distinct difference between energizers and motivators.”
ENERGIZERS VS. MOTIVATORS
Might be quick actions Planned or unplanned Daily (or more frequent)
energizers are common. Individual energizers are
encouraged. Energizers can “exercise”
the mind or body. Often involve physical
activity Can feel like games, play
or fun
Often are planned activities or outcomes.
Can be challenges, competitions or contests.
Might take the form of rewards or incentives. (If you do this, you get this.)
Motivators are often attached to reaching goals or improving performance.
Energizers Motivators
ENERGIZING YOUR STAFF Recreation professionals are the
worst at taking their own advice. We’re so committed to quality of life
experiences that we often forget to do the same ourselves.
What can you do for “fun?” Staff game days Organized lunches A department calendar (guess who
this is contest) Daily brain teasers & challenges
It’s been said that you should laugh every day.In your text box list some things that you do for “office space fun.”
ENERGIZING YOUR STAFF - BRAINTEASERS
There are 3 full glasses and 3 empty glasses of water. Only moving one glass, alternate the full and empty glasses.
F F F E E E
In your feedback box please answer a. We figured it out.b. We did not figure it out.c. We THINK we figured it out.d. We were too lazy to try to figure it
out.
ENERGIZING YOUR STAFF - BRAINTEASERS
What order are these numbers in?
8 5 9 1 6 3 0
In your feedback box please answer yes or no
YES, We got it!NO, We didn’t get it!
CHECK OUT ONLINE RESOURCES TO ENERGIZE YOUR BRAIN
Luminosity.comTrain your brain and track your
progress.
Braingle.com 20,000 brain teasers, riddles, logic
problems, quizzes and mind puzzles
Creativepuzzles.comPuzzle ideas that can be used on and
off-line. Print and use at staff meetings
ENERGIZING YOUR STAFF – IDEAS?
oConsider the following activities to boost energy among your staff:oMystery donut daysoFree lunch time massagesoCelebrate absurd holidaysoDress down daysoBowling oExercise groups
ENERGIZING YOUR STAFF BRAINSTORM
Refer to your pre-webinar assignment.
On your handout… list your favorite energizer.
In your text box…List a few of your most “unique” energizers.
ENERGIZING YOUR STAFF
o In your text box:o Brainstorm a list of as many ways as possible that
you could energize you team.
o Be as specific as possible.
ENERGIZING DIFFERENT STAFFERS
Some fun, some work
No such thing as one size fits all
Know your staff and know what makes them tick
Set stretch goals Switch up duties to
energize Goal is to keep staff
engaged
MOTIVATION DEFINED Tom Peters in, The Little Big
Things, said, “I hate the word “motivation”…I hate it because the idea of me “motivating” you is so outrageous and arrogant…to state the obvious…only you can motivate you.” p. 11
Motivation is defined as the process that initiates, guides and maintains goal-oriented behaviors.
Motivation is what causes us to act.
Know yourself and know your people.
TIPS IN MOTIVATING OTHERSFrom Mark Sanborn’s
101 Tips to Get and Stay Motivated
Energize yourself: Exercise dramatically affects mood and attitude.
Make it easy to get started: Reduce mountainous projects into doable steps.
Make time to refuel: Just like a car that runs out of gas, take breaks to refuel during the day.
Protect your attitude from energy suckers: Negative people can drain you and your staff.
MOTIVATION- IDEA SHARING
Refer to your PRE-WEBINAR Assignment
In your text box: “What techniques do
you use to motivate yourself PERSONALLY?”
MOTIVATION- IDEA SHARING
In your text box: “What techniques
do you use to motivate others?”
MOMENTUM - DEFINED
“The positive or negative change in cognition, affect, physiology, and behavior caused by an event or series of events that affects either the perceptions of the competitors or, perhaps, the quality of performance and the outcome of the competition.”
MOMENTUM – POSITIVE VS. NEGATIVE
Positive momentum is associated with periods of competition, such as a winning streak, things seem to ‘go right’ for the competitors.
In contrast, negative momentum is associated with periods, such as a losing streak, when everything seems to ‘go wrong’.
SHIFT IN MOMENTUM – A RECENT EXAMPLE
Momentum often shifts over the course of a game, competition, tournament, project or activity.
As we saw in the recent Super Bowl, momentum can swing from team to team. Both teams had a period of momentum when things just went right.
Momentum builds as confidence builds. Think of the San Francisco Giants and their improbable comebacks in the playoffs last year.
Every player on the field contributed to the growing confidence in the team- maybe a play or a pitch and those plays or pitches continued to build into a win, then another.
NEGATIVE MOMENTUM- IDEA SHARING
Answer in your text box: Knowing how psychological
momentum can be, what types of things create NEGATIVE momentum in teams?
POSITIVE MOMENTUM- IDEA SHARING
Answer in your text box: Knowing how psychological
momentum can be, what types of things create POSITIVE momentum in teams?
PRIORITIZE YOUR MOMENTUM BUILDERS
On your handout… Last month’s Make and Take
Webinar introduced the Prioritization Pyramid.
Based on the ideas generated in the last activity -- What Positive Momentum Builders will you place on TOP of your Prioritization Pyramid?
Questions to consider? What NEEDS to get done? What NEEDS to get done first? What NEEDS to get done
NOW? What activities have gotten
“stalled” or “stuck?” (Need a kick in the pants)
A
B
C
PRIORITIZE MOTIVATORS AND ENERGIZERS
On your handout…• We’ve brainstormed lots of energizers and
motivators today! You also listed some on your Pre-Webinar Assignment (#2).
• Taking all these ideas into consideration, which motivators/energizers are high priority?
• Add to your pyramid and apply a couple of energizers and motivators to the Prioritization Pyramid introduced during last month’s Make and Take Webinar.a. Personal
Energizers/Motivatorsa. Professional
Energizers/Motivators As a “Team Leader” how do YOU motivate others?)
a. What does your agency do to motivate?
A
B
C
YOUR CHALLENGE – SCHEDULE ENERGIZERSON YOUR HANDOUT…
It’s important to plan and schedule regular energizers and motivators.
Use your
handout to schedule frequency dailyweeklymonthlyquarterlyYearly
Remember They can be fun They can be brain
teasers/joke of the day They can be a
person/activity of the week Celebrate odd holidays
such as “National Puzzle Day” or “National Tell a Fairy Tale Day.”
Start a debate for fun’s sake:
Is Cheesecake a cake or a pie?
Paper or plastic? Turn a “what if” into a “why
not?”
YOUR CHALLENGE – TAKE STEPS Take steps to build momentum.
How do you eat an elephant? One bite at a time.
Recognize achievements along the way to the larger goal.
Look at ways to build confidence in your team- little things that are easy to achieve
Look for opportunities to “get the ball” to someone new on the team.
Build on the strengths of your individual team members and once those strengths are mega strong, mix in a weakness but tie it to the strength.
Do pieces of all of this and you’ve got a high performing team!
LEARNING OUTCOMES REVIEWED
You should now be able to: Implement easy & fun motivation strategies Understand and address key generational
changes when it comes to motivation Bring a fresh, high energy approach to
engaging your staff Sustain momentum from project to project in
your staff
REVIEW
Please type in the text box the most valuable thing you learned today.
COMMITMENT TO ACTION
Please type into the text box… ONE energizer, motivator or momentum builder you will implement with your team in the next month.
SEE YOU NEXT MONTH!
Make and Take Marketing Plan Jodi Rudick, ADvisors Marketing Group
Get ready to brainstorm and create a ready-to use marketing plan!
HOW TO CONTACT CHRIS…
Chris Chamberlain, Assistant Professor Department of Hospitality, Recreation &
Tourism California State University, East Bay 510-885-2010 Chris.Chamberlain@csueastbay.edu
Chris Chamberlain Leading Edge Training & Development 925-570-9854 recreationchris@gmail.com
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