EMResource. EMResource Learning Objectives 1. What is EMResource? 2. Why EMResource is used? 3. How...

EMResource

EMResourceLearning Objectives

1. What is EMResource?2. Why EMResource is used?3. How to Navigate the system?4. How and when to send a notification?5. Where to find contacts and resources?

• Web based communication and data management tool

• Queries Hospitals/Agencies for ability to receive patients

• ED Divert Status and available resources during emergencies

• MCIs (mass casualty incidents)

• Notification system that will alert resources during an incident:

Hospitals First Responders

Emergency managers Law Enforcement

Long Term Care Public Health

What is EMResource?

▪ Safety – EMS crews and hospital staff

▪ Anticipating the needs…

▪ Enhance your situational awareness

▪ Notifications go out to EMS, Fire, Public Health,

Emergency Mgmt. and Hospitals

Expanding your “Tool box”

Web based communication and data management tool

Examples

ATL’s – Amber Alerts, Silver Alerts, Suspects in a crime

subject fleeing may be injured and could present to a hospital for treatment

BOLO’s – ex – Kansas T/S, psych patient problems, etc.

Road conditions - affecting your local area that could affect inbound traffic (Fire, EMS, etc.)

Monitoring – Hospital diversion to advise EMS, Situations at other hospitals Ex – Children’s active shooter situation

MCI Notifications to Hospitals

Attempt to Locate

Silver Alert

Email Notification

Missing Adult

Potential MCI

Missing Endangered Subjects

Logging in to WITRACemresource.emsystem.com (no www’s)

Tip: Right click anywhere on the log in icon and select “Create Shortcut” to put an icon on your computers desktop

Setting User PreferencesEach User can set their own preferences to receive notifications and

change passwords

1) Hover over Preferences

2) Select User Info

Setting your preferences

Resource Types (groupings), Resources (Hospitals, EMS, etc)

Status Types and Statuses

Hospital Resource Detail View

Click on a hospitals name

Hospital Resource Detail View

The map location is based on the address.

Same status type as Region Default – will also display bed counts during an alert (event)

Views

1) Hover over “View”

2) Select the view

Note: 1) Region

Default is the main view for all regions.

2) Some views are still being built out e.g. Air Medical, Public Health

Setting your default view

1) Hover over Preferences

2) Select User Info

3) Select Default View

4) Pick the view you want as your default

5) Select Save

Tip: Each user can set their own default view

Map View

1) Hover over “View”

2) Select Map

Map View

1) Select Resource type to filter the number of resources that appear on the map. Ex - Hospital

Map View

1) The color of the icon matches the Diversion status type

2) Select the hospital to view

3) The detail view is opened.

Custom ViewCreating your own custom view

1) Hover over “View”

2) Select Custom

Custom View

1) Select “Click here to add resources….

2) Select “State”3) Select

“Wisconsin”4) Select

“Search”

Custom View

1) Put a “check” next to each resource you would like in your view

2) Scroll to the bottom3) Select “Add to Custom View”

Tip: Clicking on a column header will sort the column alphabetically

Custom View

1) Click and drag the resource types up/down in the list to put them in the order you wish

2) Select “Make this custom view my default view”

3) Select “Save”4) Log out/Log in

Completed Custom ViewEach users custom view will be different

Status Change PreferencesAllows a user to be notified when changes are made to Status

types ( ex - Divert)

1) Hover over “Preferences”

2) Select Status Change Prefs

Status Change Preferences

1) Select “Add”2) Select “State”3) Select

“Wisconsin”4) Select

“Search”

Status Change Preferences

1) Put a “check” next to each resource who you would like to receive divert notifications

2) Scroll to the bottom3) Select “Notifications”

Tip: Clicking on a column header will sort the column alphabetically

Status Change Preferences

1) Select “Current Status”

2) Select how you would like to be notified of a status type change.

Example – Divert and Limited Divert – Notified by email, text and web page each time the status type changes

Status Change Preferences

The status change preferences list may look similar to the list below for each resource selected.

Creating Events (Alerts)

1) Hover over Event

2) Select Event Management

3) Select Create New Event

Creating Events - Selecting a template

1) Locate the appropriate template

2) Select “Create”

Creating the Event

1) Fill in the Title2) Fill in the

Information box

3) Select the time frame

4) Select any other appropriate boxes

5) Scroll down

Creating the Event

6) Select the resources that need to report in the event7) Scroll to the bottom

8) Select Save

Event View

Event Banner

Resources updating event status types

Updating / Adding Event Information

1) Hover over Event

2) Select Event Management

3) Locate the event name4) Select Edit

Updating / Adding Event Information

1) Erase the current information

2) Add/Update information box with current information

3) Scroll to bottom of screen and click Save

Updated Event Information

Update

Select “View History

Event History

Ending an Event

1) Hover over Event

2) Select Event Management

Select “End”

Event Notification Setup

1) Hover over Preferences

2) Select Event Notification

Users are able to receive notifications via email, text page or web page when an event has been activated, updated or ended.

Event Notification Setup 1) Locate the event template that you want to receive

notifications2) Select the type of notification to be received (email, text

page, web page)3) Scroll to the bottom and select “Save”

Links

Two links to other web pages – Hover over the link and select

Wisconsin Emergency Management

(WEM)

Wisconsin Hospital Emergency Preparedness

(WHEPP)

Support Select “Contact Us”

Deb Van Matre is the Wisconsin Regional Administrator for WITRAC

Support CenterSelect “Help Center”

Online Help – Support document Video Help – 2-4 min support videos

QRG’s – Updating status types and Phone App guides

EMResource Phone AppI-phone or Android

Search App store for “EMResource” – Free app

Same Username and Password to access web based WITRAC

Can update status types and create/manage events

24/7 Intermedix Support Center

888-735-9559 #1 then #6

support@intermedix.com