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EMResource
EMResourceLearning Objectives
1. What is EMResource?2. Why EMResource is used?3. How to Navigate the system?4. How and when to send a notification?5. Where to find contacts and resources?
• Web based communication and data management tool
• Queries Hospitals/Agencies for ability to receive patients
• ED Divert Status and available resources during emergencies
• MCIs (mass casualty incidents)
• Notification system that will alert resources during an incident:
Hospitals First Responders
Emergency managers Law Enforcement
Long Term Care Public Health
What is EMResource?
▪ Safety – EMS crews and hospital staff
▪ Anticipating the needs…
▪ Enhance your situational awareness
▪ Notifications go out to EMS, Fire, Public Health,
Emergency Mgmt. and Hospitals
Expanding your “Tool box”
Web based communication and data management tool
Examples
ATL’s – Amber Alerts, Silver Alerts, Suspects in a crime
subject fleeing may be injured and could present to a hospital for treatment
BOLO’s – ex – Kansas T/S, psych patient problems, etc.
Road conditions - affecting your local area that could affect inbound traffic (Fire, EMS, etc.)
Monitoring – Hospital diversion to advise EMS, Situations at other hospitals Ex – Children’s active shooter situation
MCI Notifications to Hospitals
Attempt to Locate
Silver Alert
Email Notification
Missing Adult
Potential MCI
Missing Endangered Subjects
Logging in to WITRACemresource.emsystem.com (no www’s)
Tip: Right click anywhere on the log in icon and select “Create Shortcut” to put an icon on your computers desktop
Setting User PreferencesEach User can set their own preferences to receive notifications and
change passwords
1) Hover over Preferences
2) Select User Info
Setting your preferences
Resource Types (groupings), Resources (Hospitals, EMS, etc)
Status Types and Statuses
Hospital Resource Detail View
Click on a hospitals name
Hospital Resource Detail View
The map location is based on the address.
Same status type as Region Default – will also display bed counts during an alert (event)
Views
1) Hover over “View”
2) Select the view
Note: 1) Region
Default is the main view for all regions.
2) Some views are still being built out e.g. Air Medical, Public Health
Setting your default view
1) Hover over Preferences
2) Select User Info
3) Select Default View
4) Pick the view you want as your default
5) Select Save
Tip: Each user can set their own default view
Map View
1) Hover over “View”
2) Select Map
Map View
1) Select Resource type to filter the number of resources that appear on the map. Ex - Hospital
Map View
1) The color of the icon matches the Diversion status type
2) Select the hospital to view
3) The detail view is opened.
Custom ViewCreating your own custom view
1) Hover over “View”
2) Select Custom
Custom View
1) Select “Click here to add resources….
2) Select “State”3) Select
“Wisconsin”4) Select
“Search”
Custom View
1) Put a “check” next to each resource you would like in your view
2) Scroll to the bottom3) Select “Add to Custom View”
Tip: Clicking on a column header will sort the column alphabetically
Custom View
1) Click and drag the resource types up/down in the list to put them in the order you wish
2) Select “Make this custom view my default view”
3) Select “Save”4) Log out/Log in
Completed Custom ViewEach users custom view will be different
Status Change PreferencesAllows a user to be notified when changes are made to Status
types ( ex - Divert)
1) Hover over “Preferences”
2) Select Status Change Prefs
Status Change Preferences
1) Select “Add”2) Select “State”3) Select
“Wisconsin”4) Select
“Search”
Status Change Preferences
1) Put a “check” next to each resource who you would like to receive divert notifications
2) Scroll to the bottom3) Select “Notifications”
Tip: Clicking on a column header will sort the column alphabetically
Status Change Preferences
1) Select “Current Status”
2) Select how you would like to be notified of a status type change.
Example – Divert and Limited Divert – Notified by email, text and web page each time the status type changes
Status Change Preferences
The status change preferences list may look similar to the list below for each resource selected.
Creating Events (Alerts)
1) Hover over Event
2) Select Event Management
3) Select Create New Event
Creating Events - Selecting a template
1) Locate the appropriate template
2) Select “Create”
Creating the Event
1) Fill in the Title2) Fill in the
Information box
3) Select the time frame
4) Select any other appropriate boxes
5) Scroll down
Creating the Event
6) Select the resources that need to report in the event7) Scroll to the bottom
8) Select Save
Event View
Event Banner
Resources updating event status types
Updating / Adding Event Information
1) Hover over Event
2) Select Event Management
3) Locate the event name4) Select Edit
Updating / Adding Event Information
1) Erase the current information
2) Add/Update information box with current information
3) Scroll to bottom of screen and click Save
Updated Event Information
Update
Select “View History
Event History
Ending an Event
1) Hover over Event
2) Select Event Management
Select “End”
Event Notification Setup
1) Hover over Preferences
2) Select Event Notification
Users are able to receive notifications via email, text page or web page when an event has been activated, updated or ended.
Event Notification Setup 1) Locate the event template that you want to receive
notifications2) Select the type of notification to be received (email, text
page, web page)3) Scroll to the bottom and select “Save”
Links
Two links to other web pages – Hover over the link and select
Wisconsin Emergency Management
(WEM)
Wisconsin Hospital Emergency Preparedness
(WHEPP)
Support Select “Contact Us”
Deb Van Matre is the Wisconsin Regional Administrator for WITRAC
Support CenterSelect “Help Center”
Online Help – Support document Video Help – 2-4 min support videos
QRG’s – Updating status types and Phone App guides
EMResource Phone AppI-phone or Android
Search App store for “EMResource” – Free app
Same Username and Password to access web based WITRAC
Can update status types and create/manage events
