EBA - Partner Incentives Assurance...Incentives Assurance Mark Loyd Head of A&R VF-UK. Contents...

EBA - Partner

Incentives Assurance

Mark Loyd

Head of A&R VF-UK

Contents

1. What are Partner Incentives?

2. Problem Statement

3. Solution

4. What it means for the business

What are Partner

Incentives?

Partner Incentives = Indirect

Commissions

consumer

customer

Billing through Vodafone systems

Direct channel Indirect channel

Partner Incentives = Indirect

Commissions

Billing Process

Indirect PartnersCommissions

Process

Payment rules driven by

commercial agreements

Problem Statement

Indirect PartnersCommissions

Process

Billing Process

Order Managemen

tAre all orders getting through the process?

[New connections, recommitments, disconnections]

Is all billing getting through the process?

[line rental, local usage, roaming usage]

Is the commissions engine complete/accurate/timely?

How do you build these controls?

Who builds them?

Where do the controls sit in the organisation?

Solution

Where do the controls sit in the organisation?

Who builds them?

Margin/Revenue Assurance Team

or

Commissions Team

How do you build these controls?

What it means for the

business

Team control

Cross-functional

control

Internal Audit

SoX

Team reporting

Cross-functional reporting

Partner reporting

Group reporting

Payment accuracy

Reduced query

volumes

Decision support

Smarter month-

end

Reference data integrity

• Automate reference data checks

with source files

• Use reference data to recreate payment calculations

Base management control

• Track the base movements

• Assure base reporting for commercial teams

24x7 fully supported assurance tool

• Secure, online, available

Thank you.

Any questions.

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