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Building Energywww.enterprise5c.com
Building Energywww.enterprise5c.com
Our Vision
“Partnering with clients to achieve their vision”
Our Mission
• Provide C Level attention to every project we undertake.• Customer – centricity through people, process & strategic inputs.
enterprise 5c
Building Energywww.enterprise5c.com
e5c’s business is to generate exceptional performance by developing robust partnerships with companies that it can add significant long-term value to.
e5c is committed to helping our clients achieve organizational energy by following its 5 core principles : Character, Commitment, Consistency, Communication & Collaboration.
enterprise 5c - Business Purpose
Building Energywww.enterprise5c.com
We believe in building Organizational Energy.
e5c believes that when an enterprise develops and aligns excellence in its strategy,
organizational capabilities and key relationships, it generates the energy required to
place itself onto a new trajectory.
Organizational Energy > Strategy + Capabilities + RelationshipsOrganizational Energy > Strategy + Capabilities + Relationships
enterprise 5c - The way we work
Building Energywww.enterprise5c.com
CharacterWe combine integrity, conviction, understanding, courage, and loyalty with respect
CommitmentWe play to win - win
ConsistencyWe make excellence a habit
CommunicationWe believe in transparency & personal integrity
CollaborationWorking together for achieving success
5C’s
E5C
e5c
E5C
Capabilities
Relationships
Strategy
ENERGY
enterprise 5c - Our Drivers… 5C’s
Organizational Energy
Building Energywww.enterprise5c.com
enterprise 5c - Our Expertise• e5c works with entrepreneurs and established businesses to conceptualize and
build new business concepts in the telecom, retail and FMCG sectors. • e5c’s leaders are experts in capitalizing on M&A, business building and
turnaround opportunities • e5c’s leaders have success stories in situations that require sound and aggressive
decision-making under considerable pressure.• e5c advises foreign entities on their India expansion strategy with particular focus
on operations, brand-building and marketing activities. • e5c has over 100 years of combined experience in telecom, FMCG and consulting
• e5c uniquely devotes extensive senior-level attention to each of its engagements. • e5c is adept in formulating and aligning organization’s people, strategy and • operations with a focus on generating organizational energy.• e5c’s leaders would be an integral part of the client’s extended management team
to design, formulate and execute strategies• e5c’s senior partners have held leadership roles with proven success/track • records
enterprise 5c - Our key differentiators
Building Energywww.enterprise5c.com
Leadership Team
Founder/Partner
Partner
Partner
Partnerestablished credentials & successful track records
We Design, Develop and Deploy services and solutions to enable and empower clients, sustain and grow in a competitive market, achieving
excellence by building organizational energy.
Organization Capability Building
People Focus
Process Focus
Visionary Leadership
Strategic Thinking
Team Strengths
Building Energywww.enterprise5c.com
Leadership Team Strengths• Cummulative experience:
– 100 years of combined experience having worked with various industries – Knowledge Management is a Centre of Excellence, Best Practices leveraged for our clients to sustain competitiveness.
– Our leaders are an integral part of the client’s extended management– rich and varied experience of Indian & International markets, managing diversity
and delivering turnaround results
• Domain Expertise: – Marketing, Finance, Sales, Distribution, Customer Service & General
Management functions; – Strategic and Operating experience; Mergers and Acquisitions; International
Project Management, Business Development; – Brand building (product & corporate), B2B marketing strategies, Customer
relationship building, Retail operations and related corporate strategies – Human Resource
• Industry Expertise: – Telecom; FMCG; Retail; Information Technology; etc
e5c taps into its extensive network to better address each of its clients unique needs
Building Energywww.enterprise5c.com
• Customer focused process
• Building efficiency & effectiveness thru:
• Growth Strategies
• Turn around strategies
• Roll out strategies.
StrategyStrategy
TechnologyTechnology
OperationsOperations
• Formulate roadmaps starting from idea generation to cash generation
• Develop the necessary building blocks for R&D, Sourcing & Procurement.
• Help clients generate competitive advantage & reduce costs in all possible areas.
• Help in converting technology benefits into products & services through customer insights
• Support development models for market analytics/churn prediction tools, forecasting models
enterprise 5c - Offerings
Human ResourcesHuman Resources
• Strategic HR Consulting / Organization Capability bldg
• HR Outsourcing
• Competency enhancement
• Top Talent Search Services
Building Energywww.enterprise5c.com
Strategy Consulting
Customer-centric companies do things differently
The future is all about SERVICE
Service is all about Differentiation
Building Energywww.enterprise5c.com
Strategy Consulting - Our Offerings• Customer focused processes/
Customer engagement strategies: – Our Customer Sat® Indexes
(measuring matrices/models) empower & enable organizations to understand customer needs and their changing expectations
– enhance customer engagement /customer satisfaction
– increase their performance (leadership status and brand visibility)
– increase efficiency and effectiveness (deliver in a timely and cost-effective manner)
• Building efficiency & effectiveness thru:
– Growth Strategies– Turn around strategies– Roll out strategies (providing roll out
strategy support for organizations wanting an India entry)
– Product/ Service Strategies– Brand Strategies
Technology leveraging for people
benefit
Strategic Partners
-outsourced
People -employees
Processes -operational excellence
CustomerSatisfaction
Internal Customer Matrix
ExternalCustomer Matrix
Building Energywww.enterprise5c.com
Technology Consulting Technology is both
a Leveler as well as
a Differentiator
Technology enables; while People in the company deliver Customer Delight .
Building Energywww.enterprise5c.com
Technology Consulting - Our Offerings
• Bring in the focus on value- intangible value to a customer relationship via technology • Convert technology benefits into products & services through customer insights &
market scenario - Retrieval of data and converting into actionable knowledge at a speed that befits industry
• Support development models for market analytics/churn prediction tools, forecasting models, etc
• Strategic differentiator is Customer Service- A sense of dependability with complete confidence – we help companies to deliver more always and stay ahead at the frontier as customers keep raising the bar for in a service industry
• play an advisory role for startup companies in the space of AMR & BPL technologies
leveraging technology for customer responsiveness will create a huge differentiation vis-à-vis competition
Building Energywww.enterprise5c.com
Operational Consulting
Our delivery integrates the collective experience and wisdom Offer exacting and timely solutions
Blend sensitivity, responsiveness, high sense of ownership and engagementFocus on quality and excellence
Building Energywww.enterprise5c.com
Operational Consulting - Our Offerings
• Operational excellence from product concept to customers and from customers to cash
• Diagnostic studies to identify business performance improvement areas/help build business verticals for organizations
• Cost management, revenue optimization and risk management programs to generate competitive advantage
• Sales and marketing effectiveness programs
• Formulate roadmaps starting from ideation to cash generation
• Develop the necessary building blocks for R&D, Sourcing & Procurement.
Building Energywww.enterprise5c.com
Human Resources Consulting Human Resource programs that actively and positively
contribute to the bottom line
Building Energywww.enterprise5c.com
Human Resources Consulting - Our Services
Strategic HR Consulting– Organizational and Leadership Dev
– Cultural Integration and Value Workout
– Competency Mapping & Dev
– Organizational restructuring
– Vision / Mission linked to business results
– Talent Management - Unlocking potential for performance
Top Talent Search – Partnering search efforts ensuring the
right person for the right job
– Competent Applicant pool and robust process focus in hiring the BEST
HR Outsourcing– end to end HR for small and mid size
companies
– HR Operations
– Learning & Development
– Policy making and implementation
– Career Counseling
– Job Analysis and Descriptions
– Employee Engagement Studies
Competency Enhancement– Thru ‘ one-on-one / workshop facilitate
skill / competency development • Team Collaboration• Employee Empowerment• Change Management • Customer Sensitization• Coaching and Mentoring
Fundamental HR best practices in managing your Human Resources
Building Energywww.enterprise5c.com
Partnering e5c for HR…
• Partnership Model for meaningful engagement
• Allows you to focus only on the organization's core competencies and critical business activities
• Access to SME’s - Domain Expertise and Experience to establish Efficient and Effective HR Processes/ Systems; access to standardized processes - become more nimble and gain speed and flexibility
• Process Improvements focus• Manage people and technology
resources strategically • Data Analytics to facilitate decision
making and unlock potential • Focus on value-added activities • Confidentiality and quality
Building Energywww.enterprise5c.com
Strategy HR Consulting
• provide for one-on-one coaching for entrepreneurs to be
• Competency Mapping & Development• organizational restructuring for building
energy• Managing change effectively to achieve
exceptional results • Vision/Mission linked to Business Results,
Value workouts• Workshops to facilitate customer centric
focus/employee empowerment/ Team building
• Organization structure design for operational effectiveness
• Cultural integration of two or more teams• Mentoring / coaching of senior managers /
workshop• Leadership Training & Development • Talent Management - Unlocking potential for
performance
Building Energywww.enterprise5c.com
HR Outsourcing: end to end HR ServicesSME’s provide the necessary knowledge and tools to develop and maintain a successful and cost effective Human Resource function Provide
HR Outsourcing – end to end HRDesign, Develop and Deploy HR Structure, systems and
processes Policy Making and ImplementationHR Desks
HR OperationsLearning & Development
Policy making & implementationCareer CounselingJob Analysis and DescriptionsEmployee Engagement Studies
MethodologyConduct an assessment of your human resource programs-identify any gaps or disconnects. Develop a strategic human resources plan - a blueprint for how all human resources initiatives and programs can be linked to the achievement of business goals
Building Energywww.enterprise5c.com
employeeemployee
Day 1 Induction Process
EmployeeDatabase Mgmt
MovementsTransfer
Promotion Others
Salary, Benefits (Leave, Tax)
Inputs / Advises
HR PolicyAdministration
T & DLearning NeedsPlan execution Records & MIS
AWARDSAdministration
EXIT Management
HR Outsourcing: end to end HR Services
Building Energywww.enterprise5c.com
HR Operations Desk
• On boarding Process (induction) to New Hire Survey
• Employee Life Cycle milestones – Confirmation, Letters – like Increment, Confirmation, Address Proof etc, Rewards and Recognition implementation, Exit Process, Leave Management, etc
• Handling employee queries wrt Policy / Process Clarification with focus on Process Improvement
• HR Data Analytics• Payroll advice to Finance and
Accounts
• Handling the Training processes
end to end• Setting the training calendar• Trainer identification• Coordination for the training
activities • Training feedback collation • Training effectiveness• MIS
Training Desk
HR Outsourcing: HR Desks
Building Energywww.enterprise5c.com
Top Talent Search Services
We would
• Identify critical success factors for all jobs
• Help you apply these factors during screening and interviewing
• Provide management training on interviewing techniques
• Create an efficient and organized hiring process
Building Energywww.enterprise5c.com
enterprise 5c - Value Proposition
Partners,
Proprietary Tools
e5c taps into its extensive network to better address each of its clients unique needs.
Network of ConsultantsOther companies
Enhanced Customer Services
Collaboration Consulting Innovation
Building Energy
Building Energywww.enterprise5c.com
enterprise 5c- Esteemed Clientele…
Building Energywww.enterprise5c.com
Contact Us
• email info@enterprise5c.com
• reach us on
080 4152 1800
98809 80000
• Visit us @#25, 1 main rd, 3rd A cross, Domlur 2nd stage,
Bangalore - 560071
• websitewww.enterprise5c.com
Thank you
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