Dr. Frederick H.K. Yim 嚴康傑 博士...Dr. Frederick H.K. Yim 嚴康傑 博士 Associate...

Dr. Frederick H.K. Yim  嚴康傑 博士

Associate Professor, Coordinator, BBA Marketing ConcentrationDepartment of Marketing, School of Business

WLB 511A, 34 Renfrew Road, Kowloon Tong, H.K. Tel: (852) 3411 7528    Email: fredyim@hkbu.edu.hk     

Research Interest  Customer Relationship Management (CRM) and Sales Management, Business Ethics and Corporate Social Responsibility,Cross-Cultural Marketing/ Management

Publications

Xin, J., Chen, S., Kwan, H., Chiu, R., & Yim, F. (2018). Work-Family Spillover and Crossover Effects of Sexual Harassment:The Moderating Role of Work-Home Segmentation Preference. Journal of Business Ethics, 147 (3), 619–629, doi:10.1007/s10551-015-2966-9.

Wu, X., Kwan, H., Ma, Y., Lai, G., & Yim, H. (2017). Lone wolves reciprocate less deviance: a moral identity model ofabusive supervision. International Journal of Human Resource Management., doi: 10.1080/09585192.2017.1384929.

Huang, J., Li, W., Qiu, C., Yim, H., & Wan, J. (2016). The impact of CEO servant leadership on firm performance in thehospitality industry. International Journal of Contemporary Hospitality Management, 28 (5), 945 - 968.

Kwan, H., Yim, F., & Zhou, X. (2015). Effects of mentoring on customer orientation: the moderating role of gender. AsiaPacific Journal of Human Resources, 53 (1), 124–140, doi: 10.1111/1744-7941.12029.

Wu, L., Kwan, H., Yim, F., Chiu, R., & He, X. (2015). CEO Ethical Leadership and Corporate Social Responsibility: AModerated Mediation Model. Journal of Business Ethics, 130 (4), 819-831, doi: 10.1007/s10551-014-2108-9.

Yim, Frederick H. K., Forman, H., & Kwak, H. (2013). Factors Affecting New Product Post-Adoption Behavior in a Major U.S.Automotive Supply Chain: An Examination of Antecedents to Technology internalization. Journal of Business & IndustrialMarketing, 28 (2), 147-159.

Yim, F., & Fock, H. (2013). Social Responsibility Climate as a Double-Edged Sword: How Employee-Perceived SocialResponsibility Climate Shapes the Meaning of Their Voluntary Work. Journal of Business Ethics, 114 (4), 665-674, doi:10.1007/s10551-013-1712-4.

Wu, L., Yim, F., Kwan, H., & Zhang, X. (2012). Coping with Workplace Ostracism: The Roles of Ingratiation and PoliticalSkill in Employee Psychological Distress. Journal of Management Studies, 49 (1), 178-199, doi:10.1111/j.1467-6486.2011.01017.x.

Jian, Z., Kwan, H., Qiu, Q., Liu, Z., & Yim, F. (2012). Abusive Supervision and Frontline Employees' Service Performance. Service Industries Journal, 32 (5), 683-698.

Kwan, H., Liu, J., & Yim, Frederick H. K. (2011). Effects of Mentoring Functions on Receivers' Organizational CitizenshipBehavior in a Chinese Context: A Two-Study Investigation. Journal of Business Research, 64 (4), 363-370.

Rodriguez, M., & Yim, Frederick H. K. (2011). Utiization of CRM and its Impact on Sales Performance: A Study of Sales

Professionals Working in a Virtual Environment. International Journal of Electronic Customer Relationship Management, 5(3/4), 203-219, doi: 10.1504/IJECRM.2011.044687.

Fock, H., Yim, Frederick H. K., & Rodriguez, M. (2010). The Effects of Sales Supervisor Relationships on Work Meaning:The Case of Canadian and Chinese Salespersons. Industrial Marketing Management, 39 (7), 1069-1077.

Ng, T. W.H., Sorensen, K. L., & Yim, F. H.K. (2009). Does the Job Satisfaction-Job Performance Relationship Vary AcrossCultures? Journal of Cross-Cultural Psychology, 40 (5), 761-796.

Sin, L. Y., Tse, A. C., Chan, H., Heung, V. C.S., & Yim, F. H.K. (2006). The Effects of Relationship Marketing Orientation onBusiness Performance in the Hotel Industry. Journal of Hospitality and Tourism Research, 30 (4), 407-426.

Sin, L. Y., Tse, A. C., & Yim, F. H.K. (2005). CRM: Conceptualization and Scale Development. European Journal ofMarketing, 39 (11/12), 1264-1290.

Tse, A. C., Sin, L. Y., Yim, F. H.K., & Heung, V. C.S. (2005). Market Orientation and Hotel Performance. Annals of TourismResearch, 32 (4), 1145-1147.

Sin, L. Y., Tse, A. C., Heung, V. C.S., & Yim, F. H.K. (2005). An Analysis of Relationship between Market Orientation andBusiness Performance in the Hotel Industry. International Journal of Hospitality Management, 24 (4), 555-577.