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Downtown Palo Alto Residential Preferential Parking
(RPP)
How to Purchase
RPP Permits and Decals
RESIDENTS
Permits are Available Online Only
• www.cityofpaloalto.org/parking Click to go directly to permit sales
Click for program information
Click if you have an account from Phase 1
Click if you’re new to the permit sales system
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Enter email address that you used to set up account
Enter password you set up. Password includes at least one uppercase letter, one lowercase letter, and a special character
Forgot your password? Click here
Click to get a Phase 2 permit
Click Next
Click for larger map
Click agreements then click ‘Next’
Select a Phase 2 permit. Residents are eligible for one free permit and three additional for $50 each.
HELLO 2016 Toyota
Select one vehicle by clicking the checkbox. Then click Next.
Select mailing address where you’d like to receive permit. If not listed, click ‘Add’
Confirm mailing address and click Next
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If you want additional permits, click Add Permits
If done, click Pay Now
Click Next
Click for larger map
Only one free permit available. Select $50 decal for additional permits.
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Select one vehicle by clicking the checkbox. Then click Next.
This purchase is for two resident decals: one free and one $50 Click Pay Now to finish
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Enter credit card information and click Pay Now
Confirm information and click Pay Now
Click to print temporary permits
Place temporary printed permit on dashboard when parked on-street. Permanent decal will arrive by mail
Park only in RPP areas. Resident permits are valid in any zone.
Temporary permit
Permanently adhere decal to rear window or bumper, driver’s side
Resident decals valid anywhere where RPP permits are valid
Resident Decal
Click here to select a visitor hangtag
How to Buy Transferable Visitor Hangtag
Click agreements then click ‘Next’
Select one vehicle and click Next Hangtag will not be tied to this vehicle.
Place hangtag on rearview mirror so zone is visible from outside when parked.
Resident visitor
hangtag
Click here to select a daily scratcher
Click agreements then click ‘Next’
How to Buy Daily Visitor Scratchers
Daily parking scratchers are mailed only. No temporary permit is available to print.
Fully scratch off month/day and place on rearview mirror so visible from outside when parked
Daily Visitor Scratcher
Questions?
• Contact Customer Service
– paloaltopermits@spplus.com
– 650-440-8074
• Customer service staff available at City Hall
– Ground floor, Utilities counter
– M-Th 8 a.m. to 5:30 p.m.
– Friday 8 a.m. to 4:30 p.m.
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