Delivering and Managing Content in the Connected ... · Centralized Device Management and Secure...

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ThinManager ®

Delivering and Managing Content in the Connected EnterprisePinyo Im-AerbLead Solution Architect A&S – Rockwell Automation ThailandNovember 2018

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Agenda

I N T R O D U C T I O N A N D O V E R V I E W

T H I N M A N A G E R B E N E F I T S

H O W D O E S T H I N M A N A G E R W O R K

D E M O N S T R A T I O N

C U S T O M E R R E F E R E N C E

Q U E S T I O N S

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What Is ThinManager?

ThinManager is software which provides Centralized Configuration, Management, Visualization and Security of Thin Clients, Servers, and Virtual

Machines in Terminal Services based Networks.

ThinManager ensures your applications are securely delivered, and available to the people that need them, when and where they need them, regardless of

system failures.

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ThinManager®

Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise

IP Camera

Windows Applications(HMI, Web,

ERP, Office)

…AND MORE!

ThinManager® provides centralizedconfiguration and secure delivery of content

Content Types

Other Terminals

Delivery

PanelView™ Devices

Users

Location

User X

Group X

Role X

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ThinManager®

Centralized Device Management and Secure Content Delivery Platform for The Connected Enterprise

IP Camera

Windows Applications(HMI, Web,

ERP, Office)

…AND MORE!

ThinManager® provides centralizedconfiguration and secure delivery of content

Content Types

Other Terminals

Delivery

PanelView™ Devices

Users

Location

User X

Group X

Role X

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PLANT FLOOR

CONTROL ROOM

OFFICES

Deliver sessions tomultiple monitors and/or

virtual screens on a single terminal

Deliver virtual desktops or

manage PCsas thin clients

PanelView™ Plus and PanelView™ 5000

(VNC)

Access feedsfrom USB & IP

cameras

Deliver content to theright person at the

right time and place

Deliver applications based on what is assigned to the

terminal or user

VersaView® 5200Industrial Thin ClientsThinManager® can easily

assign content to users.This allows applications to follow a user as they move from terminal to terminal.

ThinManager® provides central configuration and secure delivery of content to any

combination of device, user and location.

Applications& Content

ThinManager®

End Points

USERS

PC

HMI MESERPHTTPCMMS

™

HMI

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Control Room

Plant Floor OfficesPlant Floor

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

OS

Traditional PC Based ApproachDedicated PCs for Dedicated Applications

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ThinManager® SolutionReplace PCs with ThinManager ® -Managed Thin Clients and Manage Centrally

Server Room

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OSAPPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS

APPS

ANTI-VIRUS

USBACCESS

MOVINGPARTS

OS APPSANTI-VIRUS

OSControl Room

Plant FloorPlant Floor Offices

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ThinManager® Business Benef i t

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ThinManager Business Benefits

Increases Reliability and Reduces Unscheduled Downtime Centralizes Management and Control Improves Security Reduces Energy Cost Reduces Operational Management Cost

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Increased Reliability

Processing is moved to a central location off the production floor Failover and Redundancy provide backups in case of server failure PCs with hard drives replaced with solid-state industrial hardware MTBF of a thin client is far higher than PC

Many customers have clients running for 10+ years!

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Increased Control

Configuration at centralized ThinManager instead at every PC Install Once – Use Many

Deploy and deny application access with ease Shadow terminals remotely Remote management across the network System status is shown in ThinManager interface

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Increased Security

Easy to configure user access Obscure user credentials from operators

No hard drive with sensitive information to lose or have stolen Control installation of rogue programs

Processing can be kept in secure room No floppy or CD drives on thin clients USB disabled by default

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Decreased Energy Costs

Thin clients use 15% of the energy of a PC Less power consumption

8 watts vs. 96 watts on average

Lower cooling costs Lower UPS requirements

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Decreased Maintenance Costs

RDS provides mainframe architecture for the Windows environment Fewer Systems to Operate and Maintain

Decreases hard drives to a few terminal servers

1 server ≈ 25+ industrial users

Patching and Anti-virus on a few servers

Rapid terminal replacement by semi-skilled personnel No loss of process control

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Example - When a PC Fails…

Typical Real World Scenario: Industrial Plant, 50 PCs, lifetime of PC is 2 years Therefore, 1 failure every 2 weeks

On Failure: Replace PC with new unit (from storage) Install OS (or Image) Patch, Update antivirus, configure

Average of 1 day of work, and process is down

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Thin Client Terminal Replacement

If a thin client fails, it can be rapidly replaced by unskilled personnel Technician disconnects and removes failed unit Reconnects new unit and powers on

Spare is often held in local inventory (cheap!)

Can be different model or manufacturer

ThinManager detects unit change and prompts to reconnect session. Work continues! No loss of application, minimal downtime and about 10-20 minutes

of elapsed time.

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How Does ThinManager® Work?

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The User Experience

Step 1 Thin client powered on, boots from ThinManager

Get its firmware and configuration

Step 2 Configuration sends thin client to terminal server(s)

Passes login information

Starts session

Runs application(s)

Operator interacts with application(s)

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Technical Functionality

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Thin Client to ThinManager

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Configuration to Thin Client

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Session Request to Servers

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TS CAL Request

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TS CAL Permission

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Session Display

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Thin Client Types

Two main types of ThinManager Zero Client Support

ThinManager Ready Clients Boot with ThinManager BIOS

ThinManager XLi/XLR Compatible PXE Boot from ThinManager

Dozens of Manufacturers (Including Rockwell)

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Zero Client Characteristics

No OS or Firmware Industrially Robust (for Plant

operation) Connectivity:

LAN Video Network USB

http://www.thinmanager.com/kb/index.php/ThinManager_Supported_Hardware

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ThinManager and Mobility – Mixed Used

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ThinManager and Mobility

ThinManager Mobility uses TMC Software ITMC – iOS (iPad, iPhone)

WinTMC – Windows Tablets (and PCs)

AndroidTMC – Android Devices

Mobile Terminals configured as Terminals No different to a standard device

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ThinManager® Demonstrat ion

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Demo Architecture

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ThinManager ® Global Customers Ref

Food & Beverage  Energy

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ThinManager ® Global Customers Ref

CPG & Pharmaceutical Manufacturing 

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ThinManager ® Local Customers Ref

Manufacturing Others 

www.rockwellautomation.com

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Questions?