Data Driven Selling Neal Polachek : Board Advisors€¦ · oImprove targeting oIncrease...

Preview:

Citation preview

1BuzzBoard.com

Data Driven SellingNeal Polachek : Board Advisors

Billions of inefficient business Conversations every month - The missing ‘SO WHAT’

Problem

3BuzzBoard.com

Connecting the Data Dots

Connecting endless streams of individual data points, which by themselves say virtually “nothing”, but when woven together surface meaningful insights that matter.

4BuzzBoard.com

Why Meaningful InsightsMatterThey drive human conversationsThey build relationshipsThey evoke emotionsThey rationalize decisionsThey take away risksThey create urgency

And ultimately Meaningful Insights drive customer acquisition, growth and retention

5BuzzBoard.com

Why is there a Problem Today?

• Unreliable

• Old and outdated

• Multiple sources

• Dis-connected

• Live in Spreadsheets,

SQL

• Multiple people

• Empty

• Expensive

• Multiple

• Dis-integrated

• Point solutions

Part 1 – Data Part 2 - Workflow

6BuzzBoard.com

Linking Insights: Leveraging Big Data

Marketing Sales Customer Support

Insights for Customer Facing Functions

• Customer/Prospect segmentation

• Customer/Prospect digital profile

• News and reviews

• Outbound messaging

• Product/customer fit

• Product Marketing

• Key category trends

• Competitive Profiling

• Product/solution selling

• Change in social graph

• Customer attribute matching

• Credit scoring

7BuzzBoard.com

What We See from Nearly All Customers

oLeadGen tactics vary across sales teams

oOpportunity management and sales processes are

inconsistent across markets

oRep activity is variable within and across markets

oLack of unified best practices

oLimited transparency between and among sellers and

managers

8BuzzBoard.com

What We Recommend: A Pilot Partnering Approach

o Improve targeting

o Increase efficiencies across sales team (save time, money,

transparency)

oSecure more appointments

oDrive more impactful conversations between sellers and

prospects

oSell more per rep per month

oAccelerate sales cycle overall

9BuzzBoard.com

Pilot Objectives

oProvide unlimited access to BuzzBoard to sales and

marketing team

oTeach team how to use BuzzBoard Marketing via hands-

on support

oCo-develop robust marketing personas for targeting

purposes

oProve and refine BB-fueled inbound / outbound

marketing tactics

10BuzzBoard.com

How – The Customer Velocity Platform Sell More Faster

Strengthen relationshipsReduce churnSell more faster

Efficient Better targeting Improved engagement

Up-sellCross-sellRe-activation

11BuzzBoard.com

Customer Velocity Platform Sell More Faster

Strengthen relationshipsReduce churnSell more faster

Efficient Better targeting Improved engagement

Up-sellCross-sellRe-activation

12BuzzBoard.com

Customer Velocity Platform – Acquire, Managed by BuzzBoard

CustomerOutboundMarketing

Marketing Sales

Micro-Segmentation Engine

Customer Velocity Platform

BuzzBoard Customer

13BuzzBoard.com

Inbound LeadGen: Activities & Ownership

o Content Generationo Content Productiono Widget Creation

o Widget Promotion/Traffic Creationo Lead Scoring & Distribution

Inbound Marketing

BuzzBoard Widgets BuzzBoard Content

Customer Velocity Platform

Micro-Segmentation Engine

Marketing SalesBuzzBoard Customer

14BuzzBoard.com

Inbound LeadGen: Strategic Content & Insights

15BuzzBoard.com

Inbound LeadGen: Strategic Content, Infographics

16BuzzBoard.com

Inbound LeadGen: Strategic Content, Internet Widgets

Enter website URL

Enter Email

To receive your report

Submit

Report

Facebook

LinkedIn

Twitter

YouTube

17BuzzBoard.com

Case Study: $1.5M in incremental sales during first 5 months

Local search provider to SMBs uses BuzzBoard Insights and segmentation workflow for demand generation and go to market

Who:

Use Case 1 – Rich, contextual insights pushed to demand generation platforms and to sales for faster conversion

The New Way

• Excel, email and phone calls

• No context to data, no linkage to solutions

• Data was solely firmographic 1.0

The Old way

Use Case 2 – Analyze existing customer base to reallocate resources for upsell and cross sell and more efficient go-to-market tactics

• Resources allocated based on spend of customers v.

opportunity

• Limited product-fit with customer and prospect personas

Thank You Neal PolachekBoard Advisors

nbpolachek@gmail.com

Recommended