CUSTOMER GUIDELINEres.klook.com/image/upload/v1560152960/Customer... · 2019. 6. 10. · VIP...

CUSTOMER GUIDELINE

Homepage: https://encore-melaka.com/Click on Tickets Only -

Select date – Select time – Click magnifying glass icon to select seat – Ticket Sales Listing

Scroll Down to look for E-voucher - Click magnifying glass icon to select seat – Ticket Sales Listing

Select Zone – Seat No – Click Submit

You will be redirected to the previous page and will be able to view the tickets selected –scroll to the bottom and click Submit

Double check booking made, key in e voucher code and click Submit once confirm

Key in Name, Email Address, Confirm Email Address & Tel No – Click Submit

Select VISA/MASTER CARD

Receive transaction information** Customer is able to utilize one e-voucher code for one booking only

Once payment has been settled, you will receive an email notificationPass Booking Confirmation (Client) to your customer to present upon arrival at our Box

Office counter to redeem physical tickets

Customers are advised to redeem physical tickets upon arrival at Box Office counter (advisably at least 1 hour prior to show time)

Customer is advised to enter theatre at least 30 minutes prior to show time.