Constructionsite Ron Gatepain Communication. constructionsite Why do we need to communicate? To...
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- constructionsite Ron Gatepain Communication
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- constructionsite Why do we need to communicate? To ensure the
project is produced according to plan, in the right place, at the
right time, for the right cost, in a way that conforms to all
Statutory requirements.
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- constructionsite An Effective System will: Provide information
to those who need it, when it is required.
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- constructionsite Who do we communicate with? Client Architect
QS Suppliers Local Authorities Planning Building Control Highways
City Engineer Fire Officer.
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- constructionsite Who do we communicate with? Government
Officers Health & Safety Inspectors Inland Revenue Customs
& Excise Service Providers Gas Electric Phones Within the
Company To transfer information.
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- constructionsite What factors need to be considered? Who needs
it For what purpose How much do they need When do they need it
Where will it come from.
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- constructionsite Characteristics of a Communication System
Simple Understandable Efficient Reliable Acceptable.
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- constructionsite Characteristics of Communication Communication
is the act of imparting or exchange of information, ideas or
feelings It should be a two way thing. This therefore requires the
ability to listen as well as speak It involves the ability or
organise thoughts and place them in an appropriate medium to
convey.
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- constructionsite How do we Communicate? Verbally -
conversations, discussions, briefings, presentations, meetings
Written - letters, memos, prcis, reports, notices, circulars, forms
Graphically - drawings, graphs, photographs Non verbally -
(Signals) facial expressions, body language.
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- constructionsite Presentations Purpose Preparation Planning
Presentation.
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- constructionsite Meetings What is it for? Who is to attend?
Place and Time What is the agenda?.
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- constructionsite Reports Why is it being written? Who is it
for? What do they need to know? Introduction Content/Information
Summary/Conclusion/Recommendations.
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- constructionsite Procedure Collect Material facts, photos etc
Sketch out the plan order Draft Read and correct.
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- constructionsite Site Diary Telephone calls Visitors Deliveries
Incidents Extreme weather Progress of work Personnel/Plant on site
Stoppages Used to record happenings on site, Such as:
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- constructionsite Forms - are used to: Inform Notify Request
Instruct Advise Report.
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- constructionsite Forms - should Allow clear transfer of
information - keep it simple Simplify transfer of information -
reduce typing or clerical duties Ensure all relevant information is
conveyed - ensure nothing is left off i.e. date of delivery Allow
ease of reading and extraction of information - specific headings
are used.
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- constructionsite Forms - types & uses examples Material
Requisitions The use of a form simplifies the requisition process
Duplicate forms ensure materials are not forgotten Important to
progress materials Variations All variations to a contracts work
(BOQ, drawings or specification) must be recorded in writing Head
office must be informed of any verbal instructions A Variation
Order must be provided by the architect
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- constructionsite Non Verbal Appearance of people - Image
Premises Correspondence Gestures.
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- constructionsite Non Verbal Messages What messages do the
following convey? An untidy site or office A grumpy receptionist
Spelling mistakes in correspondence