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COFACE EMIRATES SERVICESB2B COLLECTIONS
1
“DEBT COLLECTION PROSPERS ON THE BACK OF ECONOMIC
TURMOIL”
Number of Debt Collections Cases in UAE
Origination of the Cases Received
Most Affected Industries
IT:Small operations Easy to close or openTend to close operations and leave the country
Construction:The market activity has slowed (no new projects)No fundsUnable to collect money from their customers
Debtor Response
Do you know who I am!
Ma Fe Masari! (There is no
Money)
My clients are not paying me, so how
can I pay you!
Will Pay Next Week,
Inshallah!
Strategy
Dont’s:Threaten the debtorAssume that if it is a large company that they will pay Jump into legal action
Do’s:Understand the current financial situationTry to reach an agreement that will satisfy both parties
Advised Agreement
Payment planPrearranged payment plan set up over a specified period
SettlementPrearranged discounted amount
Return the goodsSome or all of the good are returned to the creditor
Issues
No Credit Bureau- No centralized Information
No clear bankruptcy law
Owners leaving the country
Severe punishment for bounced checks
Limited action on government entities
Experience
60-years accounts receivable experience
Direct presence in 67 countries
400 Million USD collected annually
A worldwide network of +/- 1000 lawyers and bailiffs
Experience of handling more than 250,000 B2B files annually
Geographic Location
Country laws and regulations are respected
Debtor is contacted in his/her language
Coface will respect cultural diversity
Coface Commitments
First action within 24 hours of receiving the file
Provide a pre-legal diagnosis at the end of the amicable procedure
Online access in order to monitor the debt collection process
No recovery no fee, commission is based on amount recovered
Thank you
Q & A
13
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