CJ422 Unit #4 Training and Beyond Bill Forbes, MPA wforbes@kaplan.eduwforbes@kaplan.edu AIM:...

CJ422 Unit #4

Training and Beyond

Bill Forbes, MPAwforbes@kaplan.edu AIM: ForbesTeaching

Unit #4

• Reading– Ch. 7 – Training and Beyond

• Discussion– Police manager and training

• Quiz– 10 T/F or Multiple Choice

• Seminar

Unit #4

• Written Assignment– 3-4 pages – Design a training program for police

recruits in the– Details and analysis for each course

• Double spaced

• 12 point font

• APA

Training versus Educating

• Training– Vocational instruction that takes place on the job– Deals with physical skills

• Educating– Academic instruction that takes place in a college,

university or seminar-type setting– Deals with knowledge and understanding

Question

• Describe some areas of policing where a department might become involved in civil lawsuits if it fails to train its officers.

Training in a Management Function

• Training philosophy• Training and civil liability

Training Philosophy

• Managers are assigned to develop personnel.

• Developing human resources should be a manager’s single most important objective.

• Training and documentation:– Improve productivity– Reduce liability

Training and Civil Liability• Failure-to-train litigation

– Keys to avoiding:• Provide first-rate training.• Thoroughly document such training.• Require reports on any incidents that could lead to a lawsuit.

• Civil liability for injuries sustained during training– Firefighters Rule = a person who negligently starts a fire is

not liable to a firefighter injured while responding to it.– Assumption of risk bars liability if a person is injured as a

result of normal dangers voluntarily engaged in

Question

• What are some factors you would take into account before you develop a training program as an instructor?

Variables Affecting Learning• Individual variables

– Who the learner is– Learning styles: visual, auditory, kinesthetic

• Task or information variables– What has to be learned– Content validity– Training can focus on knowledge, skills or attitudes.

• Environmental/instructional variables– Context in which the training is provided– Practice does not make perfect.

Principles of Learning

• Base training on an identified need.

• Tell officers the learning objective.

• Tell officers why they need to learn the material.

• Make sure officers have the necessary background to master the skill.

• Present the material using the most appropriate materials and methods available. When possible, use variety.

Principles of Learning (cont.)

• Adapt the materials and methods to individual officers’ needs.

• Allow officers to be as active and involved as possible.• Engage as many senses as possible.• Break complex tasks into simple, easy-to-understand steps.• Use repetition and practice to enhance remembering.• Give officers periodic feedback on their performance.• Whenever possible, present the “big picture.”

Effective Trainers

• Are well-versed in the topic

• Are committed

• Communicate effectively

• Are perceptive and supportive

• Use appropriate humor

• Deliver the message and walk the talk

• Make sure training is goal-oriented and safe

Question

• Describes mistakes trainers can make in the process?

Training Mistakes• Ignoring individual differences• Going too fast• Giving too much at one time• Using tricks and gimmicks• Getting too fancy• Lecturing without showing• Being impatient

Training Mistakes (cont.)

• Not setting expectations or setting them too high• Creating stress• Delegating training responsibilities without making

sure the person assigned the task is qualified• Assuming that because something was assigned

or presented, it was learned• Embarrassing trainees in front of others• Relying too heavily on “war stories”

Retention• Law of Primacy - things learned first are usually

learned best. • Law of Recency - things learned last are

remembered best. • Key concepts should be presented early and

summarized at the conclusion of the training.

Instructional Methods• Lecture• Question/answer sessions• Discussion• Videoconferencing• Demonstration• Hands-on learning• Role playing• Case studies• Simulations

Individual, Group or Entire Agency

• Individual, mentor, coach or field training officer– Considered effective within most local agencies

• Group training– Gives everyone in the group the same basic knowledge

Instructional Materials

• Printed information• Visuals• Bulletin boards• Audiocassettes• Videocassettes and DVDs• Television programs• Computer programs

Training Standards

• Peace Officer Standards and Training (POST) commissions exist in every state.– Sets requirements for becoming licensed as a law

enforcement officer– Establishes mandatory minimum training standards– Certifies police officers

Question

• What do you think are the most important topic areas to train police officers in?

Core Competencies• Police vehicle operations• Use of force• Report writing• Problem-solving skills• Legal authority• Officer safety• Ethics• Cultural diversity

• Conflict resolution• Local procedures• Leadership• Civil rights• Community-specific skills• Communication skills• Self-awareness

Academy Training for New Recruits

• Training models– Academic model– Paramilitary model

• Experts recommend a blend of training models.

On-the-Job Training

• Field training• Mentoring• In-house training sessions• Roll call

Primary Goals of FTO programs

• To apply classroom learning to the real situations on the street

• To familiarize rookies with their beat• To guide, train, monitor and evaluate• To provide a role model

Training at the Management Level

• Rotation through divisions• Cross-training• Stagnation• Mentors

Question

• What are some benefits to sending employees to training outside of a department/agency?

External Training

• College classes• Seminars• Conferences• Workshops• Independent study• Distance learning

Ongoing Training—Lifelong Learning

• Officer’s training should be ongoing.

• The training cycle consists of– Need identification– Goal setting– Program development– Program implementation– Program evaluation– Assessment of need based

on the evaluation

Benefits of Effective Training Programs

• For individual officers– Career success– Increased motivation and productivity– Greater feelings of self-worth and confidence

• For supervisors– Gaining more time– Establishing better human

relations– Increased creativity

The Learning Organization

• An investment in people• More people throughout the agency will have a

voice.• Members will identify their individual purpose in

the grand scheme.• That voice and purposes will serve the overall

goals of the agency.

Unit #5

• No seminar

• No discussion

• You create community policing program for a neighborhood

• 3-5 page paper evaluating the best methods of communication to cope with the internal and external politics of implementing this new initiative.

Questions?

• wforbes@kaplan.edu

• AIM: ForbesTeaching