View
221
Download
0
Category
Preview:
Citation preview
8/8/2019 Cisco Government 2009
1/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
ConnectedCommunitiesOverview
8/8/2019 Cisco Government 2009
2/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
State a nd Local Government Pressures
Trends in State and Local Government
What is a Connected Community?
Technology for a Connected Community
Cisco Wireless Mobility Solutions
Cisco Unified Communications
Why Cisco?
Next Steps
Agenda
8/8/2019 Cisco Government 2009
3/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
State and LocalGovernment
Pressures
8/8/2019 Cisco Government 2009
4/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
The challenge today for governments is to keep pace with evolvingservice demands of their communities while controlling costs anddramatically improving internal efficiencies.
Key Government Pressures
Increasing community access to people and resources
Improving communications and collaboration
Increasing resource productivity
Protecting privacy, information, and infrastructure
Keeping governments running
8/8/2019 Cisco Government 2009
5/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Improve public safety and security to allow
citizens to live fear free and be secure
Improve service effectiveness of employees
Foster a pro business environment in the communitythat attracts businesses, new citizens, and tourists
Empower citizens with greater flexibilityand access to services
Social Inclusion enables equality of accessand input into the community
State and Local Governments seek to:Meeting Demands
8/8/2019 Cisco Government 2009
6/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Public Safetyand Security
CitizenEmpowerment
ServiceEffectiveness
EconomicDevelopment
SocialInclusion
Connected Communities
Connected CommunitiesThe vision for networking citizens withtheir community, government, and work to allow individual choice
and improved quality of life
8/8/2019 Cisco Government 2009
7/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Market Trends inState and Local
Government
8/8/2019 Cisco Government 2009
8/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
87,279 U.S. State and Local Governments
5,614 Canadian Provincial, Territory and MunicipalGovernments
2007 Spending$54BU.S. S&LG IT spending$4.0BCanadian Government IT spendingFive percent C.A.G.R.
Beginning of real economic growth in CY05
Big change in network, voice and wireless
Citizens and businesses embracing digital GovernmentCyber, physical and homeland security top near termpriorities
Government Landscape At-a-Glance
Environment, Economy, Social Equity, Education,Health and Safety key tenants across government
8/8/2019 Cisco Government 2009
9/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
omputers and Office Equipment
Wholesale TradeFinance
Professional Services
Retail and EatingElectronic Components
Business Svc. Excl. ComputerGovernment Excl. Education
Health PrivateAgriculture
CommunicationsComputer Services
Government EducationTransportationFood and Tobacco
ElectricityGovernment Enterprises
0% 0.1% 0.2% 0.3%
Average annual percentage contribution to value-added growth 1977-2004
ource: U.S. Data, Dale Jorgenson, Harvard University, 2005
Government Productivity
8/8/2019 Cisco Government 2009
10/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
G l o b a l
C o m p e
t i t i v e n e s s I n
d e x
ICT Usage Index
100 + Countries
US
China
France
Japan
Canada
Italy
UK
Germany
Russia
Netherlands
89 percent correlation
ICT Usage and Global Competitiveness
Source: The Global Information Technology Report2004-2005, World Economic Forum
8/8/2019 Cisco Government 2009
11/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Sources: Datamonitor Sept. 2006
4300
3800
3300
2800
23001800
1300
2006 2007 2008 2009 2010 2011
US Local Gov
US State Gov
Government IT SpendingTechnology Investments for strategies that enable constituents to electronically applyfor and receive services are critical to constituent-centric government as they aim to makeinteractions with citizens, businesses and other government organizations morepersonalized and comprehensive.
US Billions$
8/8/2019 Cisco Government 2009
12/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Sources: Gartner Dataquest Nov. 2006
Billions of USDollars$56.00
$54.00$52.00
$48.00$46.00$44.00
$40.00$42.00
$50.00
2002 2004 2006 2008
U.S. State and Local Government ITSpending Forecast
Increasing investment in IT Services and Hardware driven bymodernization, consolidation and centralization
U.S. State and Local GovernmentMarket Forecast
8/8/2019 Cisco Government 2009
13/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
What is a ConnectedCommunity?
8/8/2019 Cisco Government 2009
14/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
What is a Connected Community ?
A community that utilizes technology to:Improve the effectiveness and access of the servicesoffered to citizens
Allow citizens access to vital services 24x7
Improve safety and security for the community
Maintain security and privacy of information
Enable citizens with the ability to partake in theprocess of government and community involvementat the level they desire
Foster a pro-business climate for existing and newbusinesses
8/8/2019 Cisco Government 2009
15/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
ChallengeProvide more services without increasing cost
Recurring cost and limited bandwidth prevented the city from adding new constituentservicesStimulate the economy and improve education
SolutionCisco Secure IP Foundation ProductsConnected government offices with fiber and wireless (extending fiber to schools)Provide free outdoor wireless access with 18+ hotspots and on city busses
Benefit City government is delivering more services, more effectivelyEliminated $133,200 annual costs of leased linesEffective government services have helped the city attract business investment,stimulating the economy
Albuquerque, NM: Improving Servicesand Stimulating the Local Economy
8/8/2019 Cisco Government 2009
16/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Albuquerque Video
Video can be found in CSSR
CSSR Link - http://wwwin.cisco.com/WWSales/CSSR/Search on City of Albuquerque and scroll down to the video link
or
Direct link to Windows Media file=
http://wwwin-sj-2.cisco.com/pcgi-bin/WWSales/CSSR/search.cgi?
_cs=doc_details&_r=705470&_sn=&_pos=3&&_ts_1_CUST_NAME=Albuquerque&s_cache=1170136611&_c=DEFAULT&kwt=phrase&
http://wwwin.cisco.com/WWSales/CSSR/http://tmp/http://wwwin.cisco.com/WWSales/CSSR/8/8/2019 Cisco Government 2009
17/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
VideoE-mail
Phone Fax
Web Wireless
Gov Employees Citizens Business
ConvergedIP Network
The Human Network for Government
Single, cost-effective IP
networkGovernment-widescalability and flexibility
Applications used and
supported anywhereDevice independence
8/8/2019 Cisco Government 2009
18/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Powerful solutions that connect communities
Delivers information andresources in the richestform of content,incorporating data, voiceand video capabilities
Fuels new applications andservices based onimproved access, mobility,communications andcollaboration and security
Connects an entirecommunity to vitalgovernment resourcesfrom a single platform
Supports open, standards-based architectures to lowerTCO and quickly adapts to
support new communityrequirements
Ciscos Service-Oriented Network Architecture
8/8/2019 Cisco Government 2009
19/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Constituents
HumanServices
Transportation
Culture
Administration
Public Safety
Revenue
Health
Connected CommunitiesEducation
8/8/2019 Cisco Government 2009
20/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
A woman goes online toelectronically file herstate taxes. She is able todraw on her previousyears tax return, which
was prepared by anindependent party .
In filling out the form,however, she realizesshe is unsure about howto proceed with one ofthe questions .
She clicks on the live helpbutton and a chat windowopens with a tax auditor. Heviews her backgroundinformation, enlists support ofexternal agency employees inreal-time, verifies hercharitable contributions, andanswers all her questions .
She successfullycompletes her onlineform and sets up a payment arrangement .
Additionally, the taxauditor notes her trouble
with the forms questionand realizes that manyother constituents havealso needed help in thatsame area.
He reports the problem, thequestion on the form isreworded, reducing thenumber of constituentinquiriesand saving allparties time and money.
1 2 3
4 5 6
This type of citizen communications is applicable to Revenue, Administration, Human Services,Public Works, Culture etc.
Citizens working with Government:Tax Preparation Example
8/8/2019 Cisco Government 2009
21/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
A new business wants to move intothe community and requests aninspection certificate.
The city sends out an inspector who cansign off on property and electronicallysubmit reports via wireless withouthaving to return to the office .
The inspector can look up additionaldata in the Accept Application stageas well as upload new data and submitit for approval. The inspector can alsoupload/download photos from the
work site to provide richer-qualityinformation about the inspection .
With permitting process significantlyexpedited, both government and the newbusiness benefit. Inspector gives real-timestatus reports back to his supervisor andvisits the next inspection site immediately,
while the certificate of completion isissued. Business receives notice that itcan move in shortly thereafter.
1 2
3 4
This type of government communications is applicable to Administration, Public Works,Human Services, Public Safety etc.
Governments working with Constituents:Land Management/Permitting Example
8/8/2019 Cisco Government 2009
22/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
A suspect in a stolen vehicleabducts a child .
Witnesses give theemergency operatora vehicledescription .
A mobile commandpost is establishedon scene.
Detectives obtain a photograph of the stolenvehicle from the owner;they also identify thesuspect and obtain a picture of the victim.
Pictures of thevehicle, suspect,and victim areshared with all localaw-enforcement
agencies.
The communityalert systemelectronicallydistributes theinformationthroughout thecity and county.
Virtual command postuses videoconferencingand collaborationbetween emergencycall taker, incidentcommander, andsurrounding agenciesto rapidly shareinformation.
The suspect is locatedand the child is safelyreturned home .
1 2 3 4
5 6 7 8
Scenario for Public Safety:Kidnapped Child Example
8/8/2019 Cisco Government 2009
23/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Technology for aConnected Community
8/8/2019 Cisco Government 2009
24/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Buildings
ta tch
Routers
Office & Agency Administration
WirelessAccess Point
VideoSwitch
PBX
MCM
nternet WAN PSTN
Multiple NetworksMobile
Data Voice Collaboration Video
Surveillance
BuildingControls
and Security
Public Safety
and Outdoor
8/8/2019 Cisco Government 2009
25/80
8/8/2019 Cisco Government 2009
26/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Convergence:Requires Integrated, Pervasive Security
Mobility
Video
Data
Voice
IPCon vergedIP Network
8/8/2019 Cisco Government 2009
27/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
The Secure IP Foundation
Components Industry leading routers, switches, optical and security
solutions that form the basis of a secure, Intelligent Network Foundation
Value Provides the reliability, adaptability and resiliency to connect people across thecommunity to vital information and resources
Reliability: protects network from outages, service degradation at peak loads and securitythreats as the network scales to support user demandAdaptability: supports voice, video and data with the ability to introduce new service andapplication capabilities via wires and wireless
Secure: integrated security across all levels of network from the core to the end user
BenefitsAllows governments to extend the reach of rich government resources to the entirecommunity, while reducing operational costs and increasing service effectiveness.Built in security at all levels; provides a security strategy for both todays network andtomorrows growthEnables all advanced communications capabilities across the organization
8/8/2019 Cisco Government 2009
28/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
SecurityBenefits of a SystemsApproach
Complex environment
Gaps & inconsistency
Lower visibility
More difficult to manage
Higher TCO
Simplified environment
Tighter integration = tightersecurity
Greater visibility
Easier to deploy & manage
Lower TCO
8/8/2019 Cisco Government 2009
29/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Theft ofCitizen Data
Fraud
Compliance
InformationHarvesting
MaliciousAttack
MandatoryDisclosure
Scams
Denial ofService
New Devices
StateCounty
Extranet
CityNetwork
Internet
Remote AccessSystems
RemoteSiteData Center
CampusLAN
Good Security Builds Trust of Citizens
System Level Solutions
8/8/2019 Cisco Government 2009
30/80
8/8/2019 Cisco Government 2009
31/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Improving Services Effectiveness - Stateof Illinois Legislative Information Systems
ChallengeProvide a secure, highly available networkSupport secure deployment of constituency services through an information-rich Website
SolutionImplementation of Secure IP Network to combat network security threatsIntegration of Secure Connectivity to help ensure flexible yet secure access
BenefitIncreased service effectiveness:
High availabilityIncreased legislator productivity
Secure constituency transactionsIntra-agency collaboration:
Secure intra-agency communicationsProtection of confidential data
8/8/2019 Cisco Government 2009
32/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Cisco WirelessMobility Solutions
8/8/2019 Cisco Government 2009
33/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Enhance Service Effectiveness, Field Productivity andPublic Safety
Pervasive OutdoorSolutions
Secure outdoor WLAN thatdelivers broadband
connections tometropolitan-areaenvironments
Secure WLANs that extend
Wi-Fi capabilities tocommunity facilities(small geographic areas e.g. parking lots, aroundbuilding) or betweenbuildings
Secure WLAN thatprovides a convenient,
flexible way to accessimportant governmentresources anywhere insideof a building
Indoor WirelessSolutions
Cisco Mobility Solutions for State and LocalGovernments
Hotspots & Buildingto Building Solutions
Secure IP Foundation
8/8/2019 Cisco Government 2009
34/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Improving Service Effectiveness, Productivity andSafety - Clack County Court System
ChallengeAntiquated network was becoming overwhelmed by massive growthDemands from citizens, court workers and attorneys where difficult to support andnegatively affecting efficiency and productivity
SolutionNew Secure IP Foundation connecting all facilities with Wireless and IP based phonesystem (roll out in process)
BenefitWireless access for employees allows them to be connected anywhere in build whichincreases productivity and efficiencyProsecutors and Defenders can get internet access for research and live presentations in
court.Phone based interactive voice response (IVR) system reduced live calls from 3200 to1600 a day, increased average amount the county collects on each ticket by 50%because the convenience of payment makes people less likely to contest
8/8/2019 Cisco Government 2009
35/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Cisco UnifiedCommunications
8/8/2019 Cisco Government 2009
36/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Improve how you communicate and collaborate
IP telephony call-processing, voice mail andcollaboration solutions that
allows government toimprove communicationsand collaboration, while
reducing costs
Call center and IVRcapabilities that providesinnovative, integrated
contact management andself service capabilities to
support high-valueinteractions
Video conferencing andTelepresence integratevideo into communications- increasing effectiveness.
IP based Videosurveillance enables low
cost video securityaccessible across the
network
Mobile Voice solutionsenable first responders tobe in command and
connected in the field viasatellite. Radio
interoperable solutionsallow multiple radios tocommunicate with each
other and with voice userson the network
Phone Systems,Phone Systems,Voicemail, andVoicemail, andCollaborationCollaboration
Advanced callAdvanced callprocessing andprocessing andContact CenterContact Center
VideoVideoCollaborationCollaboration
and Surveillanceand Surveillance
Mobile Voice andMobile Voice andInteroperabilityInteroperability
Cisco Unified Communications for State andLocal Governments
Secure IP Foundation
8/8/2019 Cisco Government 2009
37/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Foundation to Improve Services City ofThornton, CO
ChallengeUnreliable network negatively affected employees
Management of Data and Voice networks was expensive and burdensome onIT staffNeeded to improve service effectiveness to citizens, employees and business
SolutionUpgraded to secure IP foundationIntroduced voice over IP
Benefit
Dramatically reduced network down timeNew phones improved internal communication and service effectiveness forcitizensReduced network maintenance costs by $50,000 annually
http://www.cityofthornton.net/home.asp8/8/2019 Cisco Government 2009
38/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Why Cisco?
8/8/2019 Cisco Government 2009
39/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Unmatched technical expertise
22-year track record as industry leaderin networkingDecades of public sector expertise andbest practicesWorld-class engineersExtensive experience in scalablenetwork design, operations,management, and support
Unrivaled partnershipsHighly interoperability solutionsCisco ServicesCisco CapitalExtensive Partner Community
Cisco Provides a Unique Partnership
8/8/2019 Cisco Government 2009
40/80
2007 Cisco Systems, Inc. All rights reserved. Cisco Confidentialesentation_ID
Next Steps
Attend the UC, Wireless and Demo portions of thisevent
Think about some of the solutions presented today andhow they can help you with your challenges
Talk to a trusted advisor at Cisco
Review real world case studies and best practices at www.cisco.com
8/8/2019 Cisco Government 2009
41/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
1
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
ConnectedCommunitiesOverview
8/8/2019 Cisco Government 2009
42/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
2
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
State a nd Local Government Pressures
Trends in State and Local Government
What is a Connected Community?
Technology for a Connected Community
Cisco Wireless Mobility Solutions
Cisco Unified Communications
Why Cisco?
Next Steps
Agenda
8/8/2019 Cisco Government 2009
43/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
3
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
State and LocalGovernmentPressures
8/8/2019 Cisco Government 2009
44/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
4
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
The challenge today for governments is to keep pace with evolvingservice demands of their communities while controlling costs anddramatically improving internal efficiencies.
Key Government Pressures
Increasing community access to people and resources
Improving communications and collaboration
Increasing resource productivity
Protecting privacy, information, and infrastructure
Keeping governments running
The challenge today for governments to keep pace with evolving service demands of theircommunities
The challenge is that is that their applications, business processes and supporting ITinfrastructure cant support escalating community demands for access to information andservices, at the point-of-need.
Limited Community Access to Resources : Governments need to extend the reach ofthe network and the availability of information and resources to the broadest parts ofcommunity
Inadequate Communications and Collaboration: Governments are looking for moreeffective ways to improve communication and collaboration across offices, departments,
jurisdictions and non-government organizations (NGOs) to deliver needed services toconstituents
Productivity: Governments need to improve overall and field productivity by providing workers with secure, remote access to information and resources
Inconsistent in Protecting Privacy and Information: Governments recognize the needto increase the level of trust with their constituents by protecting individual privacy andconfidential information in a secure environment while ensuring accuracy
Recovering Quickly From Outages: Governments have an obligation to ensure thecontinuity of operations throughout any disruption
8/8/2019 Cisco Government 2009
45/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
5
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Improve public safety and security to allowcitizens to live fear free and be secure
Improve service effectiveness of employees
Foster a pro business environment in the communitythat attracts businesses, new citizens, and tourists
Empower citizens with greater flexibilityand access to services
Social Inclusion enables equality of accessand input into the community
State and Local Governments seek to:Meeting Demands
Governments are under continuous pressure to provide access to resources necessary to improveservices and the quality of life for employees and citizens
Service Effectiveness
Governments are looking at ways to provide employees with the resources and seamlesscommunication and collaboration tools which allow them to interact with citizens and each other tomake timely, accurate decisions
Citizen Empowerment
Governments need to allow citizens simplified access to important resources necessary to solveproblems, complete tasks and facilitate active participation in government
Public Safety and Security
Governments strive to provide a safe environment which protects the community and provides firstresponders with instant access to accurate information and resources that allow them to be moreeffective
Social Inclusion
Governments recognize the importance and obligation of providing access to important resources tothe broadest community to raise the standard of living by increased knowledge and access to vitalhealth, educational and social services
Economic Growth
Improving employee and citizen services in a safe environment fosters economic development andgrowth across the community through increased business and higher quality of life
8/8/2019 Cisco Government 2009
46/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
6
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Public Safetyand Security
CitizenEmpowerment
ServiceEffectiveness
EconomicDevelopment
SocialInclusion
Connected Communities
Connected CommunitiesThe vision for networking citizens withtheir community, government, and work to allow individual choice
and improved quality of life
Governments exist today to serve citizens everything they do needs tosupport this goal.
Cisco has defined the five buckets Service Effectiveness, Citizenempowerment, etc as the context to show how our technology can helpgovernments make their communities better.
This vision is citizen centric since governments exist to support thecitizenry we start with getting them connected to the community when wesay government we are talking about all the aspects of the internal workingsand how they need to be efficient and productive to support citizens
Quality of life is a main point government exist to support citizen and thiscomes down to making life better for each and everyone in the community
8/8/2019 Cisco Government 2009
47/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
7
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Market Trends inState and LocalGovernment
8/8/2019 Cisco Government 2009
48/80
8/8/2019 Cisco Government 2009
49/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
9
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Computers and Office Equipment
Wholesale TradeFinance
Professional Services
Retail and EatingElectronic Components
Business Svc. Excl. ComputerGovernment Excl. Education
Health PrivateAgriculture
CommunicationsComputer Services
Government EducationTransportation
Food and TobaccoElectricity
Government Enterprises
0% 0.1% 0.2% 0.3%
Average annual percentage contribution to value-added growth 1977-2004
Source: U.S. Data, Dale Jorgenson, Harvard University, 2005
Government Productivity
This study was preformed by a senior economist at Harvard the study continuestoday with updates and can deep research can be accessed on www.harvard.edu.Jorgenson has been analyzing the impact that technology on productivity. From ahigh-level this graph shows how the adoption and use of networking technology has asignificant impact on worker productivity.
It is important to understand that the number may seem small (.1% etc) but if youapply this year on year the impact becomes very significant.
Overall government is in the middle or low end of the spectrum on how much theybenefit from tech there are a couple of reasons
They have been slower in the adoption compared to more aggressive verticalslike finance who have more money
Gov excl Edu means all government without education, Government EDU isspecific to schools and Government Enterprise is more on the state level.
The main point of this slide is that the adoption of network technology does havea significant impact on increasing productivity (or value added growth in ageneric sense) and verticals that adopt technology benefit more then thelaggards. Governments have the potential to improve productivity and valueadded growth if they utilize technology
8/8/2019 Cisco Government 2009
50/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
10
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
G l o b a
l C o m p e
t i t i v e n e s s
I n d e x
ICT Usage Index
100 + Countries
US
China
France
Japan
Canada
Italy
UK
Germany
Russia
Netherlands
89 percent correlation
ICT Usage and Global Competitiveness
Source: The Global Information Technology Report2004-2005, World Economic Forum
What is the Networked Readiness Index?
The Networked Readiness Index, or NRI, defines how prepared a country is to takeadvantage of developments in information and communications technology. Governments,regulators and businesses believe that ICT is critical for the development andcompetitiveness of nations.
It is based upon the following premises:
There are three important stakeholders: individuals, businesses, and governments
There is a general macroeconomic and regulatory environment for ICT
The degree of usage of ICT by the three stakeholders is linked to their degrees ofreadiness to use and benefit from ICT
How is it calculated?
Two types of data were used: soft data, gathered from questionnaires (managed by theWorld Economic Forum as part of their research for the Global Competitiveness Report),and hard data, which is driven by statistics collected by international multi-lateral agencies(such as the World Bank and ITU). The soft data is critical in determining the opinion of thedecision makers and influencers who are intimately familiar with a nations economy andICT usage. The hard data captures fundamental elements related to the development ofinfrastructure, human capital and ICT.
What is the difference between Networked Readiness and the GlobalCompetitiveness Index?
The Global Competitiveness Index measures economies' potential to achieve sustainedeconomic growth. It divides nations into stages of development based on GDP per capita.The Networked Readiness Index measures how successful economies are in exploitingdevelopments in ICT. A comparison of both indices suggests a tight correlation. As the
8/8/2019 Cisco Government 2009
51/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
11
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1Sources: Datamonitor Sept. 2006
4300
3800
3300
2800
2300
1800
1300
2006 2007 2008 2009 2010 2011
US Local Gov
US State Gov
Government IT SpendingTechnology Investments for strategies that enable constituents to electronically applyfor and receive services are critical to constituent-centric government as they aim to makeinteractions with citizens, businesses and other government organizations morepersonalized and comprehensive.
US Billions
$
Pulled from Datamonitor (large market analyst firm similar to IDC, Gartner,etc.) which tracks SLG from a networking and communicationsperspective.
The key points on this slide are: Text at the top pushing services to the web for citizens is a big
focus something that private industry has understood and beendoing for years.
Overall spending on IT spending is growing if a government is notspending in this area they are behind the curve because theircounterparts who understand the importance are
8/8/2019 Cisco Government 2009
52/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
12
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1Sources: Gartner Dataquest Nov. 2006
Billions of USDollars$56.00
$54.00$52.00
$48.00$46.00$44.00
$40.00$42.00
$50.00
2002 2004 2006 2008
U.S. State and Local Government ITSpending Forecast
Increasing investment in IT Services and Hardware driven bymodernization, consolidation and centralization
U.S. State and Local GovernmentMarket Forecast
8/8/2019 Cisco Government 2009
53/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
13
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
What is a ConnectedCommunity?
8/8/2019 Cisco Government 2009
54/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
14
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
What is a Connected Community ?
A community that utilizes technology to:
Improve the effectiveness and access of the servicesoffered to citizens
Allow citizens access to vital services 24x7
Improve safety and security for the community
Maintain security and privacy of information
Enable citizens with the ability to partake in theprocess of government and community involvement
at the level they desireFoster a pro-business climate for existing and newbusinesses
This is a high level outline of what a true connected community or digitalgovernment (use what you like) is doing with tech
8/8/2019 Cisco Government 2009
55/80
8/8/2019 Cisco Government 2009
56/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
16
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Albuquerque Video
Video can be found in CSSR
CSSR Link - http://wwwin.cisco.com/WWSales/CSSR/Search on City of Albuquerque and scroll down to the video link
or
Direct link to Windows Media file=
http://wwwin-sj-2.cisco.com/pcgi-bin/WWSales/CSSR/search.cgi? _cs=doc_details&_r=705470&_sn=&_pos=3&&_ts_1_CUST_NAME=Albuquerque&s_cache=1170136611&_c=DEFAULT&kwt=phrase&
8/8/2019 Cisco Government 2009
57/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
17
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
VideoE-mail
Phone Fax
Web Wireless
Gov Employees Citizens Business
ConvergedIP Network
The Human Network for Government
Single, cost-effective IPnetwork
Government-widescalability and flexibility
Applications used andsupported anywhere
Device independence
The point of this slide is to tie in Ciscos overall Human Network marketing focus
The human network connects citizens, governments and business on an IP network covering all types ofcommunications. When you put all this onto an IP network the limits are almost infinite
8/8/2019 Cisco Government 2009
58/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
18
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Powerful solutions that connect communities
Delivers information andresources in the richestform of content,incorporating data, voiceand video capabilities
Fuels new applications andservices based onimproved access, mobility,communications andcollaboration and security
Connects an entire
community to vitalgovernment resourcesfrom a single platform
Supports open, standards-based architectures to lowerTCO and quickly adapts tosupport new communityrequirements
Ciscos Service-Oriented Network Architecture
The Cisco Service-Oriented Network Architecture (SONA) is an architecturalframework which aligns Enterprise Architectures, Industry Solutions and ourstrategic partners offerings, to align our customers IT innovation to theirbusiness opportunities and issues.
Many SONA resources are available, including whitepapers, success storiesand podcasts to help you and your customer understand how SONA canmake a difference in their enterprise.
The SONA team crosses all of Cisco, benefitting from the collaboration ofCA, Channels Marketing, WWSP, SA Partners and all of our theaters, thisteam is dedicated to making SONA the key to making the human network areality for our Enterprise customers.It provides the intelligence to deliverinformation and resources in the richest form of content incorporating data,voice and video capabilities.
It provides the innovation to fuel new applications and services based onimproved access, mobility, communications and collaboration and security
This includes public safety applications such asMobile Incident Command, PSAP, Field Personnel/Vehicle andVideo Surveillance to deliver actionable information to the tip of the spear
which allows them to make timely and accurate decisions on the spot.
It provides the integration to connects an entire community to vitalgovernment resources from a single platform.
- This provides greater visibility of governmentoperations and of the community.
8/8/2019 Cisco Government 2009
59/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
19
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Constituents
Human
Services
Transportation
Culture
Administration
Public Safety
Revenue
Health
Connected CommunitiesEducation
Speaker: What is the local government architecture for a connected community?
The IP network serves as the backbone for the mission-critical nature of informationsharing within a government. This network is designed to be highly available, secure,and high capacityfuture-proofing this foundational investment. Agencies connect toeach other around the constituents which improves cross governmentcommunications and with the community it includes security that safeguards privacyand confidential information.
Main point it is critical that all the organizations or agencies are able to work andcommunicate seamlessly and effectively to do their job = all their jobs at some pointcome down to supporting or servicing the citizens, business and other group withinthe community
8/8/2019 Cisco Government 2009
60/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
20
This example is showing how a Connected Community can empower theircitizens to work with government.
This example is meant to show an inbound type of interaction with citizenscoming to the government to get a service, pay a bill, etc. We are using Taxas just an example this is applicable to many agencies (list at bottom ofslide). There are numerous technologies used in this example and you asthe presenter should focus on the ones that you feel most comfortablediscussing. At minimum walking through the steps should get the depth oftechnology and its impact. This example talks about web access with deepsecurity, click to talk capabilities,
8/8/2019 Cisco Government 2009
61/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
21
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
A new business wants to move intothe community and requests aninspection certificate.
The city sends out an inspector who cansign off on property and electronicallysubmit reports via wireless withouthaving to return to the office .
The inspector can look up additionaldata in the Accept Application stageas well as upload new data and submitit for approval. The inspector can alsoupload/download photos from the
work site to provide richer-qualityinformation about the inspection .
With permitting process significantlyexpedited, both government and the newbusiness benefit. Inspector gives real-timestatus reports back to his supervisor andvisits the next inspection site immediately,
while the certificate of completion isissued. Business receives notice that itcan move in shortly thereafter.
1 2
3 4
This type of government communications is applicable to Administration, Public Works,Human Services, Public Safety etc.
Governments working with Constituents:Land Management/Permitting Example
This example shows how technology can make mobile workers more productive. It is an example of the governmentout doing the job.
1. Inspection to certificate issued. The inspector can sign-offon property and electronically submit report via wireless without having to return to office. Inspector can go to nextinspection directly, while the certificate of completion issued,
which allows utilities to be turned on and move in. 2. The Cisco OW solution provides the capability for inspector
to look up additional data (if needed) in the Accept Applicationstage. Also at the inspection stage, they can upload new dataand submit it for approval. This speeds up the sign off right forthe permits. It also allows them to up or download photos fromthe work site to provide richer information about the inspection.It also gives supervisors real-time information on the progress
their workers are making during the day.
8/8/2019 Cisco Government 2009
62/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
22
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
A suspect in a
stolen vehicleabducts a child .
Witnesses give the
emergency operatora vehicledescription .
A mobile command
post is establishedon scene.
Detectives obtain a
photograph of the stolenvehicle from the owner;they also identify thesuspect and obtain a picture of the victim.
Pictures of thevehicle, suspect,and victim areshared with all local
law-enforcementagencies.
The communityalert systemelectronicallydistributes the
informationthroughout thecity and county.
Virtual command postuses videoconferencingand collaborationbetween emergency
call taker, incidentcommander, andsurrounding agenciesto rapidly shareinformation.
The suspect is locatedand the child is safelyreturned home .
1 2 3 4
5 6 7 8
Scenario for Public Safety:Kidnapped Child Example
Public Safety Example Cisco Connected Community- here is a different version of the previous focused on public safety. more detailed and clear picture
by seeing the approach in action. Lets watch it unfold step-by-step:
1) A suspect in a stolen vehicle abducts a child. 2) Witnesses call emergency services and provide a description of the vehicle.
3) A mobile command post is established at the scene. 4) Detectives obtain a photograph of the stolen vehicle from the owner. The suspect is also identified, and a picture of the victim
is obtained. 5) The pictures of the vehicle, suspect, and victim are shared with all local law-enforcement agencies. 6) A community alert system is used to electronically distribute information throughout the city and county. 7) A virtual command post uses videoconferencing and collaboration between the emergency call taker, incident commander
and surrounding supporting agencies to share information in near-real time. All agencies are able to communicate directly whileon different systems and frequencies.
8) And finally, we come to the happy ending, in which the suspect is located and the victim is returned safely home.
8/8/2019 Cisco Government 2009
63/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
23
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
Technology for aConnected Community
8/8/2019 Cisco Government 2009
64/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
24
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
Buildings
Data Switch
Routers
Office & Agency Administration
WirelessAccess Point
VideoSwitch
PBX
MCM
Internet WAN PSTN
Multiple NetworksMobile
Data Voice Collaboration VideoSurveillance
BuildingControls
and Security
Public Safetyand Outdoor
Traditionally, governments have a data network that support information sharing andinformation access from the Internet.
They also have a separate voice network for incoming and outgoing voice
communications. They also could have a separate video network that delivers video conferencing or
educational programming or access to backend systems of VCRs and DVD players,and a separate video conferencing network based on expensive, dedicated leasedlines.
Yet another video monitoring network provides video feeds of buildings andhallwaysand of course, there is the intercom network for overhead paging and bells.
Lastly, they have some type of outdoor RF type system with hand held radios forpublic safety and public works
The total? At least six different networkssix wiring runs, six management systemsand multiple experts to operate them. This means much more complexity inmanagement, maintenance and costs.
8/8/2019 Cisco Government 2009
65/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
25
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
One Network
Secure
Data
Voice
VideoStreaming
VideoConferencing
PA(Intercom)
VideoMonitoring
BuildingControls
Safety
Cisco Connected Communities shows how governments takes these multiple networks and convergesthem into one.
By implementing a Cisco IP infrastructure foundation all of those systems run on one networkone wiring/wireless andone common management systemits easier and less expensive forgovernments to maintain and support and of course, which equates to saved money, time andresources. There are also massive benefits to have all the traffic on one network it improvescommunication and collaboration, improves productivity, empowers the citizen, increases safety andsecurity.
8/8/2019 Cisco Government 2009
66/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
26
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
Convergence:Requires Integrated, Pervasive Security
Mobility
Video
Data
Voice
IPConv ergedIP Network
Key message here is that this all the different communcations (Data, Voice, Mobility, Video, etc.) are convergingonto one network and it has to be secure.
8/8/2019 Cisco Government 2009
67/80
8/8/2019 Cisco Government 2009
68/80
8/8/2019 Cisco Government 2009
69/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
29
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
Theft ofCitizen Data
Fraud
Compliance
InformationHarvesting
Malicious
Attack
Mandatory
Disclosure
Scams
Denial ofService
New Devices
State
CountyExtranet
CityNetwork
Internet
Remote Access
Systems
RemoteSiteData Center
CampusLAN
Good Security Builds Trust of Citizens
System Level Solutions
POSITION
A change is required in how security is viewed, bought, and
deployed. Caused by: The evolution of threats Scope of the enterprise (corporate data center, corp users,
branch offices, remote and tele-workers, extranets, partneraccess)
New communications technologies New applications deployment
Previously, security was generally deployed in the form ofpoint products and often only deployed in parts of theinfrastructure like the perimeter
The evolution of these threats has made it clear that solutions-based defenses are required.
That security needs to be an adjective, not a noun.
That ever element in the IT infrastructure needs to be part of
8/8/2019 Cisco Government 2009
70/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
30
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Improve City Services with SystemsApproachCity of Southfield, Michigan
ChallengeOver-loaded foundation network and complex network managementImprove communication between offices/agencies and citizensmultiple number exchanges, limitedvoice mail, etc.Better protect sensitive data and communications
SolutionCisco Secure IP Foundation productsCall Processing, IP Phones, and Unified MessagingCovering 850+ employees in 24 departments in 18 buildings
Benefit Increase service effectiveness by improving network uptime, reduced time of network managementand adds, moves, and changesRobust infrastructure has reduced cost of network management, maintenance and network outagesReplacing Centrex system with Cisco IP Communications will save the city $100,000/year
Enabling Southfield employees to meet Citizens needs more quickly
8/8/2019 Cisco Government 2009
71/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
31
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Improving Services Effectiveness - Stateof Illinois Legislative Information Systems
ChallengeProvide a secure, highly available networkSupport secure deployment of constituency services through an information-rich Website
SolutionImplementation of Secure IP Network to combat network security threatsIntegration of Secure Connectivity to help ensure flexible yet secure access
BenefitIncreased service effectiveness:
High availabilityIncreased legislator productivitySecure constituency transactions
Intra-agency collaboration:Secure intra-agency communicationsProtection of confidential data
The Challenges:
To provide a secure, highly available network
To support secure deployment of constituency services through an information-rich
Website offering streaming audio and video to constituents, where high bandwidthand uptime are critical
The Solution:
Implementation of Threat Defense to combat network security threats
Integration of Secure Connectivity to help ensure flexible yet secure access
8/8/2019 Cisco Government 2009
72/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
32
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Cisco WirelessMobility Solutions
8/8/2019 Cisco Government 2009
73/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
33
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Enhance Service Effectiveness, Field Productivity andPublic Safety
Pervasive OutdoorSolutions
Secure outdoor WLAN thatdelivers broadbandconnections tometropolitan-areaenvironments
Secure WLANs that extend
Wi-Fi capabilities tocommunity facilities(small geographic areas e.g. parking lots, aroundbuilding) or betweenbuildings
Secure WLAN thatprovides a convenient,flexible way to accessimportant governmentresources anywhere insideof a building
Indoor WirelessSolutions
Cisco Mobility Solutions for State and LocalGovernments
Hotspots & Buildingto Building Solutions
Secure IP Foundation
This is how we are going to breakup the mobility portfolio to explainour solutions to BDM level government
It all starts and is built on a Secure IP Foundation
This is how we will walk through the UC portfolio in the other presentation atthe CC Roadshow events
Cisco Unified Mobility Network Position Statement:
Cisco Unified Wireless Network is a secure wireless solutions that providesa convenient and flexible way to access important government resources,inside of a building. Improves field productivity by being able to stayconnected to people and information as they go about their day interacting
with other personnel and constituents beyond the walls of their office or
home environment.Cisco Public and Private Hot Spot solutions are secure WLAN solutions forcreating designated areas for connecting to the network beyond the wallsof an office.
Value
Provides a convenient and flexible way to access important information andresources, on the physical property
- Convenient on-premise access in public and privategovernment facilities, including the ability to provide high-speed broadband
8/8/2019 Cisco Government 2009
74/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
34
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Improving Service Effectiveness, Productivity andSafety - Clack County Court System
ChallengeAntiquated network was becoming overwhelmed by massive growthDemands from citizens, court workers and attorneys where difficult to support andnegatively affecting efficiency and productivity
SolutionNew Secure IP Foundation connecting all facilities with Wireless and IP based phonesystem (roll out in process)
BenefitWireless access for employees allows them to be connected anywhere in build whichincreases productivity and efficiencyProsecutors and Defenders can get internet access for research and live presentations incourt.Phone based interactive voice response (IVR) system reduced live calls from 3200 to1600 a day, increased average amount the county collects on each ticket by 50%because the convenience of payment makes people less likely to contest
The Challenges:
To provide a secure, highly available network
To support secure deployment of constituency services through an information-rich
Website offering streaming audio and video to constituents, where high bandwidthand uptime are critical
The Solution:
Implementation of Threat Defense to combat network security threats
Integration of Secure Connectivity to help ensure flexible yet secure access
8/8/2019 Cisco Government 2009
75/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
35
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Cisco UnifiedCommunications
8/8/2019 Cisco Government 2009
76/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
36
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Improve how you communicate and collaborate
IP telephony call-processing, voice mail andcollaboration solutions that
allows government toimprove communicationsand collaboration, while
reducing costs
Call center and IVRcapabilities that provides
innovative, integratedcontact management andself service capabilities to
support high-valueinteractions
Video conferencing andTelepresence integrate
video into communications- increasing effectiveness.
IP based Videosurveillance enables low
cost video securityaccessible across the
network
Mobile Voice solutionsenable first responders to
be in command andconnected in the field via
satellite. Radiointeroperable solutionsallow multiple radios tocommunicate with each
other and with voice userson the network
Phone Systems,Phone Systems,Voicemail, andVoicemail, andCollaborationCollaboration
Advanced callAdvanced callprocessing andprocessing andContact CenterContact Center
VideoVideoCollaborationCollaboration
and Surveillanceand Surveillance
Mobile Voice andMobile Voice andInteroperabilityInteroperability
Cisco Unified Communications for State andLocal Governments
Secure IP Foundation
This is how we will walk through the UC portfolio in the other presentation at the CCRoadshow events.
It all starts and is built on a Secure IP Foundation We are attempting to articulate from a high level the main functionally buckets of UC
Cisco Unified Communications is a full-featured business communications systemcombining Ciscos industry-leading IP telephony and IP Communications portfolio. Itprovides advanced and easy-to-use features and functionality to help government personnelto interact more effectively with each other, as well as their constituents. This allows thegovernment to improve communications and collaboration, while reducing costs.
IP call center, including intelligent contact routing, call treatment, network-to-networkcomputer telephony integration (CTI) and multichannel contact management over an IPinfrastructure.
ValueProvides innovative and integrated contact management capabilities that allow thegovernment to provide a high volume of high value interactions- Innovative communication capabilities quickly and accurately prioritizecalls and initiate a response.
- Integrated inbound and outbound voice applications with Internetapplications enab les a single agent to support multiple interactions
BenefitsAllows government to provide much greater operational efficiencies and to improvecommunications and collaboration, while reducing costs
8/8/2019 Cisco Government 2009
77/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
37
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Foundation to Improve Services City ofThornton, CO
ChallengeUnreliable network negatively affected employeesManagement of Data and Voice networks was expensive and burdensome onIT staffNeeded to improve service effectiveness to citizens, employees and business
SolutionUpgraded to secure IP foundationIntroduced voice over IP
BenefitDramatically reduced network down timeNew phones improved internal communication and service effectiveness forcitizens
Reduced network maintenance costs by $50,000 annually
The Challenges:
To provide a secure, highly available network
To support secure deployment of constituency services through an information-rich
Website offering streaming audio and video to constituents, where high bandwidthand uptime are critical
The Solution:
Implementation of Threat Defense to combat network security threats
Integration of Secure Connectivity to help ensure flexible yet secure access
8/8/2019 Cisco Government 2009
78/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
38
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Why Cisco?
8/8/2019 Cisco Government 2009
79/80
2006, Cisco Systems, Inc. All rights reserved.esentation_ID.scr
39
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Unmatched technical expertise22-year track record as industry leader
in networkingDecades of public sector expertise andbest practicesWorld-class engineersExtensive experience in scalablenetwork design, operations,management, and support
Unrivaled partnerships
Highly interoperability solutionsCisco Services
Cisco Capital
Extensive Partner Community
Cisco Provides a Unique Partnership
Speaker: Cisco provides a unique community partnership in establishing yourconnected community.
Cisco has unmatched technical expertise: 20-year track record as the industry leader in networking
Cisco has years of public sector expertise and is the only provider to deliver aintegrated, secure (both wired and wireless), end-to-end network for the publicsector.
World-class Cisco certified networking engineers with in-depth networkingexpertise. Cisco has a broad range of technical experts and engineers whounderstand government needs, standards, and important initiatives.
Extensive experience in scalable network design, operations, management, andsupport.
Extensive network deployment experience in the public sector around the world. Unrivaled partnerships Cisco maintains partnerships with industry IT leaders to
help governments to deploy a highly adaptable network infrastructure and innovativeapplications that allow them to extract the most value from their investmentand bestserve their citizens.
Highly interoperable solutions Industry-leading, open, standards-based networksolutions from Cisco deliver unmatched interoperability, which protects and extendscustomer investments.
Cisco has unrivaled partnerships that provide governments with solid partnerships
with industry leaders. Cisco provides a full range of services to extend network intelligence.
And Cisco Ca ital offers several favorable financin o tions.
8/8/2019 Cisco Government 2009
80/80
2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4
Next Steps
Attend the UC, Wireless and Demo portions of thisevent
Think about some of the solutions presented today andhow they can help you with your challenges
Talk to a trusted advisor at Cisco
Review real world case studies and best practices at www.cisco.com
Recommended