Chapter Six: Information Technology and Conscious Communication H.L. Goodall & Sandra Goodall...

Chapter Six:Chapter Six:

Information Technology and Conscious Information Technology and Conscious

CommunicationCommunication

H.L. GoodallH.L. Goodall

Sandra GoodallSandra Goodall

Communicating in Communicating in ProfessionalProfessional Contexts ContextsCommunicating in Communicating in ProfessionalProfessional Contexts ContextsSkills, Ethics, and Technologies Skills, Ethics, and Technologies 2ed2ed

Ch6: Information Technology and Conscious Communication

Information Technology Information Technology and Communicationand Communication

The Downside to Information

Technology

Revising our Approach to

Information Technology

Information Technology and

Gender Differences

Information Technology Information Technology and Communicationand Communication Information Technology and Conscious

Communication - A Continuum

Types of Information Types of Information TechnologyTechnology

Computer-Assisted Communication

Technologies

PC Modems

Computer Cams

Videoconferences

Electronic and Voice Mail Systems

Using Voice MailUsing Voice Mail

Be Clear and Concise

Give Relevant Information

Limit Message

Include Date and Time of Response

Don’t Ramble or Mix Information

Using E-mailUsing E-mail

Use Short Concise Statements

Assume at Least One Turn for Each Other

in Conversation

Don’t Cry Wolf

Invite Follow-up

Convey Emotion

Have Easily Recognized Participants

What E-mail Is and Isn’tWhat E-mail Is and Isn’t

An E-mail Isn’t a Novel

It Isn’t a Fight

It Isn’t Junk Mail

It Isn’t a Private Love Letter

All You Need to Know to be A Good Net Citizenhttp://www.the-eggman.com/writings/etiquitte_1.html

Types of Information Types of Information TechnologyTechnology

Computer Networks

Telecommuting

Virtual Communities Mic

VideoconferencingVideoconferencing

Before You Begin

Reserve Facilities

Learn to Use the Equipment

Determine Potential Audience

Keep in Mind it is a Visual Medium

VideoconferencingVideoconferencing

When Conferencing

Present Agenda for Meeting

Vary Images on the Screen

Use Confident, Energetic, Engaging

Nonverbal Cues

Look into the Camera

Adjust for Time Lag

Doing Web-Based ResearchDoing Web-Based Research

Check School Library for Unique

Search Engines

Use School’s Homepage to Start

Contact the Communication Institute

for Online Research

Surfing the Net for InformationSurfing the Net for Information

Use Succinct Keywords in Search Engines

When Relevant Sites are Identified, Click

Click Links until You Find What You Want

Bookmark so You Can Find it Again

How Much Technology How Much Technology Do I Need?Do I Need?

It Depends on…

Your Business or Profession

Standards Set by Your Industry

Amount of Time You are Willing to

Invest in Learning

H.L. GoodallH.L. Goodall

Sandra GoodallSandra Goodall

Communicating in Communicating in ProfessionalProfessional Contexts ContextsCommunicating in Communicating in ProfessionalProfessional Contexts ContextsSkills, Ethics, and Technologies Skills, Ethics, and Technologies 2ed2ed

Chapter Six: Information Technology and Conscious Communication H.L. Goodall & Sandra Goodall...

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