CHAPTER OBJECTIVES © SOUTH-WESTERN EDUCATIONAL PUBLISHING EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT...

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CHAPTER

OBJECTIVESOBJECTIVES

EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT

Define organizational development and discuss the two important components of an organizational development program.

Explain the components of a career development program. Describe the value of performance reviews and training and

development to businesses and employees. Describe the variety of career opportunities in business,

including international business careers. Outline the steps in preparing a career plan.

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ORGANIZATIONAL DEVELOPMENT Improving work processes Identifying the need for change Planning an organizational

development program Improving the work environment

Job design Job enlargement Cross training Job enrichment

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CAREER DEVELOPMENT Requirements for a career development

program Long-term plans Career paths Performance review Career counseling Training and development

Implementing a career development program Special career development programs

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IMPROVING EMPLOYEE PERFORMANCE

Performance review procedures Planning training and development

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CAREER OPPORTUNITIESIN BUSINESS

Levels of employment Careers in international business Preparing for a business career Developing a career plan Preparing a career portfolio