Organizational Development 4

7/29/2019 Organizational Development 4

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Multiple Choice Multiple AnswerQuestion Some of the major benefits of the OD interventions are :-

Correct Answer Improved job satisfaction , Improved productivity , Improved teamwork

Your Answer Improved image of the organisation , Improved job satisfaction ,

Improved productivityMultiple Choice Multiple AnswerQuestion Some of the indications of requirement of organisational

development efforts are :-Correct Answer Reduced customer satisfaction , Lack of co-operation between

people , Rapidly increasing costsYour Answer Reduced customer satisfaction , Lack of co-operation between

people , Increases in the pay home package

Multiple Choice Multiple AnswerQuestion Organizational Development interventions to reduce group

conflicts are critical because :-Correct Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individualsworking in the organization

Your Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individualsworking in the organization


Correct Answer Improved job satisfaction , Improved productivity , Improved team

workYour Answer Improved image of the organisation , Improved job satisfaction ,

Improved productivityMultiple Choice Multiple AnswerQuestion The objectives of Organizational Development intervention to

resolve the group conflict are :-Correct Answer To improve communication and interaction within the groups , To

reduce dysfunctional competition , To increase awareness tonecessity of interdependence of action within the groups

Your Answer To improve overall productivity and profitability of the company ,To reduce dysfunctional competition , To improve communicationand interaction within the groups

Multiple Choice Multiple AnswerQuestion Most of the Organizational Development activities are based on a

basic model, i.e.:-Correct Answer Data based , Problem solving , Scientific method of enquiry

Your Answer Interviews , Data based , Problem solving


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Multiple Choice Multiple AnswerQuestion In order to use organizational development as critical management

tool, the managers should :-Correct Answer Know what OD is , Use OD as the prescription for managing

change , Know how to use various methods of OD.Your Answer Know what OD is , Use OD as the prescription for managing

change , Know how to use various methods of OD.Multiple Choice Multiple AnswerQuestion The total quality management includes:-

Correct Answer Improved product quality , Improvement in peoples approach ,Improved process quality

Your Answer Improved image of the organization , Improved product quality ,Improvement in peoples approach

Multiple Choice Multiple AnswerQuestion Various types of tactics used by managers to accomplish their

goals, are known as :-Correct Answer Use of social networks , Playing it straight , Going around theformal system

Your Answer Use of social networks , Playing it straight , Going around theformal system

Multiple Choice Multiple AnswerQuestion Some of the changes in the performance due to OD, were seen in

the areas of :-Correct Answer Improved quality level of the products , Improved quality level of

the services , Increase in profit levelsYour Answer Improved quality level of the products , Improved quality level of

the services , Reduction in the manpower in the organisation

Multiple Choice Multiple AnswerQuestion Some of the assumptions in the Force Field analysis are :-

Correct Answer The present state is a quasi-stationary resulting in field ofopposing forces , The desired future state of affair can beachieved through constant efforts , There are two types of forceswhich act on this point at any time

Your Answer The present state is a quasi-stationary resulting in field ofopposing forces , The assumptions can be forced on theorganization to follow , The desired future state of affair can beachieved through constant efforts

Multiple Choice Multiple AnswerQuestion The total Quality Improvement model's phases include :-

Correct Answer Planning , Education , Implementation

Your Answer That there is no serious disagreement amongst the members ,Planning , Education

Multiple Choice Multiple AnswerQuestion The various levels at which the OD Diagnosis could be


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undertaken, are :-

Correct Answer Group analysis that examines data on group level , Organizationwide analysis , Individual wise analysis of data

Your Answer Cursory views being expressed by person in the similarindustries , Group analysis that examines data on group level ,

Organization wide analysisMultiple Choice Multiple AnswerQuestion The data collection on organisation is undertaken by the

Consultant, by way of :-Correct Answer Interviews , Questionnaires , Personal observations

Your Answer Interviews , Press briefings , Questionnaires

Multiple Choice Multiple AnswerQuestion In order to use organizational development as critical management tool,

the managers should :-

Correct Answer Know what OD is , Use OD as the prescription for managing change ,Know how to use various methods of OD.Your Answer Know what OD is , Use OD as the prescription for managing change ,

Know how to use various methods of OD.

Multiple Choice Multiple AnswerQuestion Some of the important Deming's principles of effective management are :-

Correct Answer Create consistency of purpose , Always try and adopt a new philosophy ,Institute leadership

Your Answer Be basically a rich person , Create consistency of purpose , Instituteleadership

Multiple Choice Multiple Answer

Question Internal consultants have a distinct advantage over others, in :-

Correct Answer Knowing organization's culture better than others , Knowing well the scaleof technology being used in the organization , Understandingorganizations' philosophy better than others

Your Answer Knowing organization's culture better than others , Knowing well the scaleof technology being used in the organization , Understandingorganizations' philosophy better than others

Multiple Choice Multiple AnswerQuestion The refreezing stage of the model consists of :-

Correct Answer Helping the client to integrate the new point of view , Helping totalpersonality and self concept , Developing significant relationship

Your Answer Helping total personality and self concept , Developing significantrelationship

Multiple Choice Multiple AnswerQuestion Individual power base in the organization may consist of :-

Correct Answer Knowledge , Support from others , Personality of the individual

Your Answer Knowledge , Support from others , Personality of the individual


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Correct Answer Improved job satisfaction , Improved productivity , Improved team work

Your Answer Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Multiple AnswerQuestion The various types and categories of " Power" are :-

Correct Answer Expert power , Reference power , Information power

Your Answer Expert power , Reference power , Information power

Multiple Choice Multiple AnswerQuestion The data collection on organisation is undertaken by the Consultant, by

way of :-Correct Answer Interviews , Questionnaires , Personal observations

Your Answer Interviews , Questionnaires , Personal observations

Multiple Choice Multiple AnswerQuestion If there are disagreement amongst the group, they should resolve by way

of :-Correct Answer Disagreements are not suppressed by premature group action , The group

seeks to resolve the disagreements rather than dominate the dissenter ,The reasons for disagreements are carefully examined

Your Answer Disagreements are not suppressed by premature group action , The groupseeks to resolve the disagreements rather than dominate the dissenter ,The reasons for disagreements are carefully examined

Multiple Choice Multiple AnswerQuestion During a long seminar on the OD intervention, the general course of action

on the first day would consist of, participants :-Correct Answer Analyzing the environmental demands and trends , Becoming aware of

organization's inadequate response to external demands , Identify areaswhere company performed well and poorly as well

Your Answer Meeting each other and knowing details about the competitors , Analyzingthe environmental demands and trends , Becoming aware oforganization's inadequate response to external demands


Correct Answer Improved job satisfaction , Improved productivity , Improved team work

Your Answer Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Multiple AnswerQuestion The total Quality Improvement model's phases include :-

Correct Answer Planning , Education , Implementation

Your Answer Planning , Education , Implementation


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Question In the past, some of the OD interventions have benefited supervisors, andmanagers in the area of :-

Correct Answer Improved listening skills , Improvement in ability to handle conflicts ,Increased ability to accept changes

Your Answer Improvement in ability to handle conflicts , Increased ability to acceptchanges

Multiple Choice Multiple AnswerQuestion The organization-wide interventions often require managers to reconsider,

how they can achieve, various issues like :-Correct Answer Basic objectives , Conduct of basic functions , Stream line procedures

Your Answer Basic objectives , Create teams to accomplish them , Stream lineprocedures

Multiple Choice Multiple AnswerQuestion The essence of large scale systems change programme is :-

Correct Answer Majority of participants agree on the nature of actions to be taken and the

net desired results to be achieved , To stage event in front of large numberof members of the organisation , Majority of the participants, understandthe situation

Your Answer To stage event in front of large number of members of the organisation ,Majority of the participants, understand the situation , Majority ofparticipants agree on the nature of actions to be taken and the net desiredresults to be achieved

Multiple Choice Multiple AnswerQuestion The organizational level analysis could include information on :-

Correct Answer Organizational structure , Existing of major systems in the organization ,Distribution of resources within the organization

Your Answer Organizational structure , Existing of major systems in the organization ,

Distribution of resources within the organizationMultiple Choice Multiple AnswerQuestion For changing the strategies for more effective use of HR resources, it may

involve :-Correct Answer Training employees to cope with changed strategies , Develop new

competencies , Improved performance evaluating practicesYour Answer Training employees to cope with changed strategies , Develop new

competencies , Improved performance evaluating practices

Multiple Choice Multiple AnswerQuestion Organizational Development interventions to reduce group conflicts are

critical because :-

Correct Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individuals workingin the organization

Your Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individuals workingin the organization

Multiple Choice Multiple AnswerQuestion Demonstrated competence is the most important source of :-


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Correct Answer Power , Acceptability , Ability to gain organizational support

Your Answer Power , Acceptability , Ability to gain organizational support


Question The OD consultant can build trust and commitment by way of :-

Correct Answer By announcing confidentiality of the responses , Bringing opennessamongst the members , By inculcating candour amongst the members andthe consultant

Your Answer Bringing openness amongst the members , By inculcating candouramongst the members and the consultant , By announcing confidentialityof the responses

Multiple Choice Multiple AnswerQuestion In the Appreciation and Concerns Exercises, the Facilitator may make

suggestions along with allotment of assignments, such as :-Correct Answer Each individual be the judge of what concerns he wants to raise at any

time , Each individual to decide on the effect on relationship due to theconcerns raised , Each person to decide about the contribution he couldmake in improving

Your Answer It is not always necessary to implement the suggestions given by any one ,Each individual be the judge of what concerns he wants to raise at anytime , Each person to decide about the contribution he could make inimproving

Multiple Choice Multiple AnswerQuestion The team building interventions are directed towards main areas of :-

Correct Answer Diagnosis , Team and organizational processes , Team Relationships

Your Answer Diagnosis , Team and organizational processes , Team Relationships

Multiple Choice Multiple AnswerQuestion Most of the Organizational Development activities are based on a basic

model, i.e.:-Correct Answer Data based , Problem solving , Scientific method of enquiry

Your Answer Interviews , Data based , Scientific method of enquiry

Multiple Choice Multiple AnswerQuestion Some of the changes in the performance due to OD, were seen in the

areas of :-

Correct Answer Improved quality level of the products , Improved quality level of theservices , Increase in profit levelsYour Answer Improved quality level of the products , Improved quality level of the

services , Increase in profit levels

Multiple Choice Multiple AnswerQuestion While planning and implementing OD, certain basic things need to

be considered, these are :-


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Correct Answer It should fit into overall game plan , Effective structuring ofactivities to promote learning and change , Choosing andsequencing various activities.

Your Answer It should fit into overall game plan , It needs to have anauthoritarian management to implement it , Effective structuring ofactivities to promote learning and change

Multiple Choice Multiple AnswerQuestion Organizational Development interventions to reduce group

conflicts are critical because :-Correct Answer It has impact on team functioning , It has impact on organizational

functioning , It has impact on satisfaction levels of the individualsworking in the organization

Your Answer It a style to do so , It has impact on team functioning , It has impacton organizational functioning

Multiple Choice Multiple AnswerQuestion When the strategies to change the use of HR resources, has to be

done, it may involve :-

Correct Answer Training employees to cope with changed strategies , Developnew competencies , Improved performance evaluating practices

Your Answer Training employees to cope with changed strategies , Developnew competencies , Improved performance evaluating practices

Multiple Choice Multiple AnswerQuestion The OD consultant can build trust and commitment by way of :-

Correct Answer By announcing confidentiality of the responses , Bringingopenness amongst the members , By inculcating candour amongstthe members and the consultant

Your Answer By inculcating candour amongst the members and the consultant ,By announcing confidentiality of the responses , Bringing

openness amongst the members

Multiple Choice Multiple AnswerQuestion The objectives of Organizational Development intervention to


reduce dysfunctional competition , To increase awareness tonecessity of interdependence of action within the groups

Your Answer To improve communication and interaction within the groups , Toimprove overall productivity and profitability of the company , Toreduce dysfunctional competition

Multiple Choice Multiple AnswerQuestion The total quality management includes:-





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Question The team building interventions are directed towards main areas of:-

Correct Answer Diagnosis , Team and organizational processes , TeamRelationships

Your Answer Diagnosis , Surgical intervention , Team and organizationalprocesses

Multiple Choice Multiple AnswerQuestion Some of the major benefits of the Organizational Development

interventions are :-Correct Answer Improved job satisfaction , Improved productivity , Improved team

workYour Answer Improved image of the organization , Improved job satisfaction ,

Improved productivityMultiple Choice Multiple AnswerQuestion Various types of tactics used by managers to accomplish their

goals, are known as :-Correct Answer Use of social networks , Playing it straight , Going around the

formal systemYour Answer Use of social networks , Playing it straight , Going around the

formal systemMultiple Choice Multiple AnswerQuestion In Responsibility Charting, some of the useful guidelines for

intervention to be followed are :-Correct Answer Assign responsibility to one person , Avoid having too many

people having Approval- Veto function , If one person hasapproval- veto involvement on most decisions, that person couldbecome a bottle neck for getting things done

Your Answer Assign responsibility to one person , Avoid having too manypeople having Approval- Veto function , If one person hasapproval- veto involvement on most decisions, that person couldbecome a bottle neck for getting things done


Correct Answer To stage event in front of large number of members of theorganisation , Majority of the participants, understand thesituation , Majority of participants agree on the nature of actions tobe taken and the net desired results to be achieved

Your Answer To stage event in front of large number of members of theorganisation , Majority of the participants, understand thesituation , There is large scale expenditure involved forimprovements desired

Multiple Choice Multiple AnswerQuestion The unfreezing stage of the Changed process, consists of :-

Correct Answer Provision of psychological safety , Creation of guilt or anxiety ,Disconfirmation or lack of confirmation

Your Answer Provision of psychological safety , Improved listening skills ,Creation of guilt or anxiety


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Multiple Choice Multiple AnswerQuestion The major characteristics of teams are:-

Correct Answer There is clear unity of purpose , The group is self conscious aboutit's own operations , The group has set for it self clear anddemanding goals to achieve

Your Answer There is clear unity of purpose , The members of the group are allrelated , The group is self conscious about it's own operations

Multiple Choice Multiple AnswerQuestion The role of OD practitioner and that of consultant is that of :-

Correct Answer Facilitator , Catalyst , Problem solver

Your Answer Collaborator , Facilitator , Catalyst


Question Which are the main personal stressors stated by Yoga?

Correct Answer State of helplessness , Jealously , TemptationsYour Answer State of helplessness , Jealously , Temptations


Question The results of bank wiring room study done under the Hawthorne

experiments were:

Correct Answer Small group of people emerge as a team , The group is indifferenttowards financial incentives , The group norms are more important for the members

Your Answer Small group of people emerge as a team

Multiple Choice Multiple AnswerQuestion Mr. Jay sets up a task force to improve communication effectiveness within

his organization. What factors should be considered by the task force to achieve effective

communication?

Correct Answer Assume existence of interpersonal differences , Emphasize descriptionrather than interpretation or evaluation , Ensure that everyone practices empathy

Your Answer Emphasize description rather than interpretation or evaluation ,

Emphasize evaluation of data rather than description


Question To change organizational culture successfully we need to:Correct Answer Find the most effective sub-culture and use it as an example , Practice

what we preach , Include employees in the change process

Your Answer Make changes from bottom-up , Include employees in the changeprocess


Question The four different models of organizational behaviour denote:


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Correct Answer The responses of the employees to the various orientations of the

managers , The general behavioural climate prevailing in the manager-employee

relationship , The evolution of the thinking and behaviour of the management and themanagers alike

Your Answer The general behavioural climate prevailing in the manager-employee

relationship , The many roles that employees perform have affect on the behaviours ofeach other

Multiple Choice Multiple AnswerQuestion State the needs as stated by Abraham Maslow in his theory.

Correct Answer Domination , Gratification , Activation

Your Answer Activation , Aggravation

Multiple Choice Multiple AnswerQuestion The different types of fatigue are

Correct Answer mental , physical , psychological

Your Answer mental , physical


Question State the various functions of communication.

Correct Answer Control , Motivation , InformationYour Answer Motivation , Information


Question The Hawthorne studies are of utmost significance as they form an honest andconcerted attempt to understand:

Correct Answer The human factor , Employee attitudes , The workers social situations

Your Answer The human factor , Employee attitudesMultiple Choice Multiple Answer

Question Characteristics of entrepreneurial culture are

Correct Answer Taking risks , Dynamism , CreativityYour Answer Taking risks , Profit orientation


Question Select the organizational stressors which are intrinsic to the job.

Correct Answer Boredom , Time pressures and deadlines , Exorbitant work demandsYour Answer Time pressures and deadlines , Exorbitant work demands

Multiple Choice Multiple AnswerQuestion The models of Organizational Behaviour are:

Correct Answer Autocratic , Custodial , Supportive

Your Answer Custodial , Democratic , Supportive


Question Some of the major benefits of the OD interventions are :-


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Correct Answer Improved job satisfaction , Improved productivity , Improved team

work

Your Answer Improved job satisfaction , Improved productivity , Improved teamwork


Question Organizational Development interventions to reduce group conflictsare critical because :-

Correct Answer It has impact on team functioning , It has impact on organizational

functioning , It has impact on satisfaction levels of the individualsworking in the organization

Your Answer It has impact on team functioning , It has impact on organizational

functioning , It has impact on satisfaction levels of the individuals

working in the organizationMultiple Choice Multiple Answer

Question The essence of large scale systems change programme is :-

Correct Answer To stage event in front of large number of members of the organisation

, Majority of the participants, understand the situation , Majority ofparticipants agree on the nature of actions to be taken and the net

desired results to be achieved

Your Answer To stage event in front of large number of members of the organisation, Majority of the participants, understand the situation , Majority of

participants agree on the nature of actions to be taken and the net

desired results to be achievedMultiple Choice Multiple Answer

Question The organizational level analysis could include information on :-

Correct Answer Organizational structure , Existing of major systems in the organization

, Distribution of resources within the organizationYour Answer Organizational structure , Existing of major systems in the organization

, Distribution of resources within the organizationMultiple Choice Multiple Answer

Question During any discussion within the group, it :-

Correct Answer Continues with any unfructutious discussion also for the sake of group

cohesiveness , Every one in the group participates, as long as itpertains to the purpose of the group , If the discussion gets off track ,

some one helps it to bring it back on track

Your Answer Every one in the group participates, as long as it pertains to the purpose

of the group , If the discussion gets off track , some one helps it tobring it back on track


Question Some of the changes in the performance due to OD, were seen in theareas of :-

Correct Answer Improved quality level of the services , Increase in profit levels ,

Improved quality level of the productsYour Answer Improved quality level of the products , Improved quality level of the

services , Increase in profit levels


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Question The data collection on organisation is undertaken by the Consultant, by

way of :-

Correct Answer Interviews , Questionnaires , Personal observations

Your Answer Interviews , Questionnaires , Personal observations


Question In an organisation, when it was perceived that the survival of the

organisation is threatened, and the success of OD was doubted as :-

Correct Answer There were many layers of hierarchies , The management wasauthoritarian , There was inflexible bureaucracy

Your Answer There were many layers of hierarchies , The management was

authoritarian , There was inflexible bureaucracy


Question Various types of behaviors observed under, responsibility chartingare :-

Correct Answer Responsibility , Support , Inform

Your Answer Responsibility , Support , Inform


Question The total quality management includes:-

Correct Answer Improved product quality , Improvement in peoples approach ,

Improved process qualityYour Answer Improved product quality , Improvement in peoples approach ,

Improved process quality


Question When the strategies to change the use of HR resources, has to be done,

it may involve :-Correct Answer Training employees to cope with changed strategies , Develop new

competencies , Improved performance evaluating practicesMultiple Choice Multiple Answer

Question Most of the Organizational Development activities are based on a basicmodel, i.e.:-

Correct Answer Data based , Problem solving , Scientific method of enquiry

Your Answer Data based , Problem solving , Scientific method of enquiry

Multiple Choice Multiple AnswerQuestion The various types and categories of " Power" are :-

Correct Answer Expert power , Reference power , Information power


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Your Answer Information power , Expert power , Reference power

Multiple Choice Multiple AnswerQuestion While the group lays down Goals , they should be :-

Correct Answer Decided in clear and concise terms , The performance goals should belaid down in concise mile stones , The group should have continuousseries of small wins, along the way to larger goals

Your Answer Decided in clear and concise terms , The performance goals should belaid down in concise mile stones , The group should have continuousseries of small wins, along the way to larger goals



Your Answer Provision of psychological safety , Improved listening skills ,Disconfirmation or lack of confirmation

Multiple Choice Multiple AnswerQuestion Socio- Technical systems projects tend to feature :-

Correct Answer Formation of autonomous work groups , Grouping of core tasks , Trainingof group members in multiple skills

Your Answer Formation of autonomous work groups , Developing leadership skills ,Grouping of core tasks , Training of group members in multiple skills

Multiple Choice Multiple AnswerQuestion Various types of tactics used by managers to accomplish their goals, are

known as :-Correct Answer Use of social networks , Playing it straight , Going around the formal

system

Your Answer Use of social networks , Playing it straight , Going around the formalsystem

Multiple Choice Multiple AnswerQuestion Some of the most important qualities of successful change agents are :-

Correct Answer Interpersonal communication skills , Ability to support others , Power ofempathy

Your Answer Interpersonal communication skills , Ability to support others , Power ofempathy

Multiple Choice Multiple AnswerQuestion Most of the Organizational Development activities are based on a basic

model, i.e.:-Correct Answer Data based , Problem solving , Scientific method of enquiry

Your Answer Interviews , Problem solving , Scientific method of enquiry

Multiple Choice Multiple AnswerQuestion If there are disagreement amongst the group, they should resolve by way

of :-Correct Answer Disagreements are not suppressed by premature group action , The group

seeks to resolve the disagreements rather than dominate the dissenter ,The reasons for disagreements are carefully examined


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Your Answer Disagreements are not suppressed by premature group action , The groupseeks to resolve the disagreements rather than dominate the dissenter ,The reasons for disagreements are carefully examined

Multiple Choice Multiple AnswerQuestion Some of the indications of requirement of organisational development

efforts are :-

Correct Answer Reduced customer satisfaction , Lack of co-operation between people ,Rapidly increasing costs

Your Answer Reduced customer satisfaction , Lack of co-operation between people ,Rapidly increasing costs


Question Organizational Development interventions to reduce group conflicts arecritical because :-

Correct Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individuals workingin the organization

Your Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individuals workingin the organization

Multiple Choice Multiple AnswerQuestion While planning and implementing OD, certain basic things need to be

considered, these are :-Correct Answer It should fit into overall game plan , Effective structuring of activities to

promote learning and change , Choosing and sequencing variousactivities.

Your Answer It should fit into overall game plan , Effective structuring of activities topromote learning and change , Choosing and sequencing variousactivities.


Correct Answer To stage event in front of large number of members of the organisation ,Majority of the participants, understand the situation , Majority ofparticipants agree on the nature of actions to be taken and the net desiredresults to be achieved

Your Answer To stage event in front of large number of members of the organisation ,Majority of the participants, understand the situation , Majority ofparticipants agree on the nature of actions to be taken and the net desiredresults to be achieved

Multiple Choice Multiple AnswerQuestion While planning and implementing OD, certain basic things need to

be considered, these are :-Correct Answer It should fit into overall game plan , Effective structuring of

activities to promote learning and change , Choosing andsequencing various activities.

Your Answer It should fit into overall game plan , It needs to have anauthoritarian management to implement it , Effective structuring ofactivities to promote learning and change



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Question Organizational Development interventions to reduce groupconflicts are critical because :-

Correct Answer It has impact on team functioning , It has impact on organizationalfunctioning , It has impact on satisfaction levels of the individualsworking in the organization

Your Answer It a style to do so , It has impact on team functioning , It has impacton organizational functioning

Multiple Choice Multiple AnswerQuestion When the strategies to change the use of HR resources, has to be

done, it may involve :-Correct Answer Training employees to cope with changed strategies , Develop

new competencies , Improved performance evaluating practicesYour Answer Training employees to cope with changed strategies , Develop

new competencies , Improved performance evaluating practicesMultiple Choice Multiple AnswerQuestion The OD consultant can build trust and commitment by way of :-

Correct Answer By announcing confidentiality of the responses , Bringingopenness amongst the members , By inculcating candour amongstthe members and the consultant

Your Answer By inculcating candour amongst the members and the consultant ,By announcing confidentiality of the responses , Bringingopenness amongst the members

Multiple Choice Multiple AnswerQuestion The objectives of Organizational Development intervention to


reduce dysfunctional competition , To increase awareness to

necessity of interdependence of action within the groupsYour Answer To improve communication and interaction within the groups , To

improve overall productivity and profitability of the company , Toreduce dysfunctional competition

Multiple Choice Multiple AnswerQuestion The total quality management includes:-



Multiple Choice Multiple AnswerQuestion The team building interventions are directed towards main areas of

:-Correct Answer Diagnosis , Team and organizational processes , Team

RelationshipsYour Answer Diagnosis , Surgical intervention , Team and organizational

processesMultiple Choice Multiple Answer


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Question Some of the major benefits of the Organizational Developmentinterventions are :-

Correct Answer Improved job satisfaction , Improved productivity , Improved teamwork

Your Answer Improved image of the organization , Improved job satisfaction ,Improved productivity

Multiple Choice Multiple AnswerQuestion Various types of tactics used by managers to accomplish their

goals, are known as :-Correct Answer Use of social networks , Playing it straight , Going around the

formal systemYour Answer Use of social networks , Playing it straight , Going around the

formal systemMultiple Choice Multiple AnswerQuestion In Responsibility Charting, some of the useful guidelines for

intervention to be followed are :-Correct Answer Assign responsibility to one person , Avoid having too many

people having Approval- Veto function , If one person hasapproval- veto involvement on most decisions, that person couldbecome a bottle neck for getting things done

Your Answer Assign responsibility to one person , Avoid having too manypeople having Approval- Veto function , If one person hasapproval- veto involvement on most decisions, that person couldbecome a bottle neck for getting things done


Correct Answer To stage event in front of large number of members of theorganisation , Majority of the participants, understand the

situation , Majority of participants agree on the nature of actions tobe taken and the net desired results to be achieved

Your Answer To stage event in front of large number of members of theorganisation , Majority of the participants, understand thesituation , There is large scale expenditure involved forimprovements desired



Your Answer Provision of psychological safety , Improved listening skills ,

Creation of guilt or anxietyMultiple Choice Multiple AnswerQuestion The major characteristics of teams are:-

Correct Answer There is clear unity of purpose , The group is self conscious aboutit's own operations , The group has set for it self clear anddemanding goals to achieve

Your Answer There is clear unity of purpose , The members of the group are all


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related , The group is self conscious about it's own operations

Multiple Choice Multiple AnswerQuestion The role of OD practitioner and that of consultant is that of :-

Correct Answer Facilitator , Catalyst , Problem solver

Your Answer Collaborator , Facilitator , Catalyst

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Organizational Development 4