Business Benchmark unit 3

Evolve

Recruit

HR

Cultural diversity

Cultural differences

innovate

passionate

stimulating

• Mindset• Satisfying• Contribute ideas• Aware

6 The company wants its employees to have a variety of attitudes and opinions.

7 To survive in this industry, you continually have to be producing new products.

(... different views and mindsets are accepted and encouraged.)

(There's also fierce competition that's always changing, forcing us to stay on our toes and innovate.)

1 I like to see how the people I work with evolve.

3 It's important to continually improve our ways of working.

(Developing my team and seeing them grow is what makes me happy - seeing them change over time.)

(We work hard, but also we want to do it more intelligently more efficiently and effectively.)

2 I like producing things which people will enjoy.

5 Recent recruits are encouraged to contribute ideas.

(I take real pride in creating applications that are fun and satisfying for our customers to use.)

(There's a great culture here where you can really discuss things with all your colleagues, even if you're a newcomer.)

4 My team's work affects the whole company.

8 We need to be aware of our customers' different ways of thinking.

(... our team's thinking and plans shaping and changing all parts of the company from internal culture through to packaging, product design and advertising.)

(... it's about understanding the cultural sensitivities of different markets.)

Find words or phrases in the first two sections of the text which mean:

1 learned how to do something well (A) Mastered

2 appears unexpectedly (A) Crops up

3 to continue directing all our attention and energy to what we are doing (A)

To stay on the toes

4 having a way of thinking which examines facts and information in a very careful way (B)

An analytical mindset

5 to question the present situation (B) To challenge the status quo

I've always been interested in mobile technologies.

I think what I contribute most to Sony Mobile Communications is bringing an analytical mindset to my team.

I have a real passion about people.

Developing my team and seeing them grow is what makes me happy

I take real pride in creating applications that are fun and satisfying for our customers to use.

It's great working for such a diverse company where you can learn a lot and get inspired by sharing ideas with other cultures and mindsets.

I also value having the chance to suggest new ideas and speak out freely.

I'm lucky to have a role that touches every part of the organisation.

It's rewarding to see our team's thinking and plans shaping and changing all parts of the company from internal culture through to packaging, product design and advertising.

Now it’s your turn.

1. Embarrassment

2. Emphasize

3. Follow up

4. To get a complete picture

5. Prospective employer

6. Referee

A. give special importance or value to (something)

B. A person or organisation you might work for

C. a feeling of self-consciousness, shame, or awkwardness

D. A person who know you and is will to give a reference for you

E. To understand something completely

F. To continue a previous work

Jurgen

Marta

Alex

Luli

Ivan

d Mention your interests outside work.

b Send your application by email.

g Tell the truth about yourself in your application.

e Ask someone else to check your application before sending it.

f Phone your prospective employer.

AgePrevious qualificationQualificationPersonality

Mia Zhang saw the job advertised and thought it would suit a student doing an internship in her department Complete the email

she wrote by writing one word in each gap.

foron

it

givewith

If

• How are the points given above organised in the email?

Paragraph 1

Paragraph 2

Paragraph 3

Paragraph 4

Paragraph 5

Paragraph 6

5 the reason for writing the email

1 a summary of relevant work experience

2 how you heard about the job

3 references from your employers

6 what you studied

7 why you're applying

8 when you are ready to be interviewed

9 your CV

Opening

Focus

Action

ClosingA polite closing

Opening•Introduction of the company or the person•Reference to previous contact•Purpose of writing letter

Focus • Provide details about the relevant matter

Action • What you plan to do• What you want to know

Closing• Thank the reader• Mention future communication /

Ask reader to contact back

Opening•Introduction of the company or the person•Reference to previous contact•Purpose of writing letter

Focus • Provide details about the relevant matter

Action • What you plan to do• What you want to know

Closing• Thank the reader• Mention future communication /

Ask reader to contact back

Opening of job application

Speaking

Work in pairs. Look at the two emails in this unit.• In what ways are the beginnings and endings

different? Why?• What other ways are there of beginning and

ending business letters and emails?• Underline words and phrases in the emails

which you think would be useful when applying for a job.

Correct each of these sentences• Could you also give me

more detail information about working conditions?

• I have selected two recruitment agencies which seem interested possibilities.

• If you are interest in working for us, you should send us your CV with a photo.

• Could you also give me more detailed information about working conditions?

• I have selected two recruitment agencies which seem interesting possibilities.

• If you are interested in working for us, you should send us your CV with a photo.

Correct each of these sentences

• Our offices are opened each day from 08:00 till 20:00.

• Please let us know if next week is not convenience for an interview.

• She never has been absence from her work for more than a few days

• Our offices are open each day from 08:00 till 20:00.

• Please let us know if next week is not convenient for an interview.

• She never has been absent from her work for more than a few days

Verb + ing• I have selected two

recruitment agencies which seem interesting possibilities.

an object’s feature

A boring TV show.

Verb + ed• If you are interested in

working for us, you should send us your CV with a photo.

A feeling or mental condition

I am bored.

adjective• She never has been absent

from her work.

• It was convenient.

noun• I am surprised by her

absence.

• They don’t care for passenger’s convenience.

Office opened

Office opens

(Everyday)

(once)

Write your job application

Do Adam, Harriet or both Adam and Harriet express each of the ideas below?

Adam Harriet1 Be confident of your value to the organisation.

2 Behave in a friendly way.3 Don't pretend to be someone you aren't.

4 Find out about the organisation in advance.

5 Get to know people in the organisation.

6 Work with the company in advance.

• Work in pairs. Imagine you are human resources officers and you are going to give a short talk to university students entitled

'What is important when doing a job interview?'.

• Decide and make notes on:– two or three points you want to make – reasons for each point you make – examples to support your ideas.