Selection of Benchmark Business Models

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    Markets and Structure of Flow

    Governmentmarkets

    Middlemenmarkets

    Resourcemarkets

    Manufacturer markets

    Services, money

    Resources

    Money

    Taxes, goods

    Goods and services

    Services,money

    Taxes,goods

    Money

    Consumer marketsServices

    Resources

    Money

    Taxes

    Money

    Goods and services

    Taxes,goods

    Services,money

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    A Companys Macroenvironment

    COMPANY

    Substitute

    Buyers

    New Entrants

    Rival Firms

    Suppliers

    IMMEDIATE INDUSTRY &COMPETITVE ENVIRONMENT

    MACROENVIRONMENT

    The Economy at large

    S o c i a l V a l u e s a n d L i f e s t y l e s P o

    p u l a t

    i o n d e

    m o g r a p

    h i c s

    T e c h n

    o l o g y

    L e g i s l a t i o n a n d r e g u l a t i o n s

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    Break-even Analysis

    TotalRevenue

    Total Costs

    FixedExpenses*

    * Fixed Expenses = Marketing Expenses and Other Direct

    Expenses

    $Millions

    15

    30

    35

    20

    10

    25

    5

    050 150100

    Break-Even Volume(90,000)

    200

    Units Sold (000)

    Profit Loss

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    Demand and Supply

    Price

    Quantity0

    G

    B

    E

    D

    F

    S

    A

    D

    S

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    Elasticity

    Demand is elastic and expenditure increaseswhen price falls from P1 to P2

    (-)

    (+)Price

    P1

    P2

    0 Quantity

    Demand is inelastic and expenditure increaseswhen price falls from P1 to P2

    (+)

    (-)

    Price

    P2P1

    0 Quantity

    e = 0

    Quantity

    Price e = 0

    e = -

    (totalinelasticdemand)

    (total elasticdemand)

    Quantity

    Price

    e = - e < - 1

    e = - 1

    e > - 1

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    The Product Life Cycle

    Salesoverprofits

    Stages over Time

    Introduction Growth Maturiy Shake-out Decline

    Sales

    Profits

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    The Life-Cycle Portfolio Matrix

    C

    A

    Strong Average Weak

    Development

    Growth

    Competitiveshakeout

    Maturity

    Decline

    Saturation

    THE BUSINESS UNITS COMPETITIVEPOSITION

    THE INDUSTRYS STAGEIN THE EVOLUTIONARY

    LIFE CYCLEE

    F

    D

    B

    H

    G

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    The Product-Positioning Map

    High price

    Low quality

    High quality

    Low price

    C

    D

    AE

    B

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    The Four Ps of McCarthy

    Product

    Place Promotion

    Price

    Environment

    Environment

    E n

    v i ro

    n m

    e n t E

    n v i r o n m e n t

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    Efficiency vs. Effectiveness

    ThriveEfficient

    Die quicklySurvive

    Die slowly

    STRATEGIC MANAGEMENT

    OPERATIONALMANAGEMENT

    Inefficient

    Effective Ineffective

    1

    43

    2

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    SWOT Analysis

    Strengths

    Opportunities Threats

    Weaknesses

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    The Generic Value Chain

    Inboundlogistics

    Outboundlogistics

    Operations Marketingand sales

    Service

    Primary Activities

    Procurement

    Technology development

    Human resources management

    Firm infrastructure

    M a r g i n

    M a r g i n

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    The Ansoff Matrix

    Existing

    New

    Existing New

    New product

    development

    Marketdevelopment

    Market penetration

    Diversification

    PRODUCTS AND/OR SERVICES

    MARKETS

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    BCGs Growth-Share Matrix

    High

    Low

    LowHigh

    MARKETGROWTH

    RATE

    RELATIVE MARKET SHARE

    Star

    Cash Cow Dog

    QuestionMark

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    McKinsey 7-S Framework

    SuperordinateGoals

    Structure

    Staff

    Strategy Systems

    StyleSkills

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    Core Competencies

    Banner Brand

    Business

    Units

    CoreProducts(Platforms)

    CoreCompetencies

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    The General Electric Business Screen

    Low

    High

    Medium

    Strong Average Weak

    COMPETITIVE POSITION

    INDUSTRYATTRACITVENESS

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    GE / McKinsey Multifactor Portfolio Matrix

    INDUSTRY ATTRACTIVENESS

    BUSINESSSTRENGTH

    InvestManage

    Selectivelyfor Earnings

    Invest

    Invest

    ManageSelectively

    for Earnings

    ManageSelectively

    for Earnings

    Harvest or Divest

    Harvest or Divest

    Harvest or Divest

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    Very low Moderate Very high

    Very low

    Moderate

    Very high

    MARKETRISK

    TECHNOLOGY RISK

    Market and Technology Risk Bubble Diagram

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    Porters Five Forces

    Potential Entrants

    Industrycompetitors

    Rivalry amongexisting firms

    Substitutes

    BuyersSuppliers

    Threat of substitute productsor services

    Bargaining power of suppliers

    Bargaining power of buyers

    Threat of new entrants

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    The Generic Strategies

    Cost Leadership Differentiation

    Cost Focus Differentiation Focus

    BroadTarget

    Narrow

    Target

    Lower Cost Differentiation

    COMPETITIVE ADVANTAGE

    COMPETITIVESCOPE

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    Leavitts Diamond

    Task

    Technology

    PeopleStructure

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    Maslows Hierarchy of Human Needs

    Esteem Needs(self-esteem, recognition, status)

    Self-Actualization Needs(self-development and

    realization)

    Social Needs(sense of belonging, love)

    Safety Needs(security, protection)

    Physiological Needs(hunger, thirst)

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    Managerial Grid

    1 2 3 4 5 6 7 8 9

    1

    2

    3

    4

    5

    6

    7

    8

    9

    concern for production

    concernforpeople

    Country Club Management (1,9)

    Production is incidentalto lack of conflict andgood fellowship

    Team management (9,9)

    Production is fromintegration of task and human requirements

    Dampened Pendulum (5,5)

    (Middle of the road.)Push for production butdont go all out. Give some

    but not all all: be fair but firm

    Task Management (9,1)

    Men are a commodity just as machines.A managers responsibilityis to plan, direct andcontrol the work of thosesubordinate to him

    Impoverished Management (1,1)

    Effective production isunobtainable becaus people arelazy, apathetic and indifferent.Sound and mature relationshipsare difficult to achieve because,(human nature being what it is)conflict is inevitable

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    The Business Process Re-engineeringApproach

    Function 1 Function 2 Function 3 Function 4

    Micro operations

    Customer needs fulfilled

    Business processes

    Customer needs

    Business pro

    Customer

    Customer nee

    Micro operat

    Activity 1 Activity 2 Activity 3 Activity 4

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    Total Quality Management

    Whole operation involved Quality srategy Teamwork Staff empowerment Involves customers and suppliers

    Quality systems Quality costing Problem solving Quality planning

    Statistical methods Process performance Quality standards

    Error detection rectification

    Inspection

    Total quality management

    Quality control

    Quality assurance

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    Supply Chain Management

    TheOperation

    Second-tier suppliers

    First-tier suppliers

    First-tier customers

    Second-tier customers

    Supply side Demand side

    Purchasing and supplymanagement

    Physical distributionmanagement

    Logistics

    Materials management

    Supply chain management

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    Du Pont SchemeReturn on equity

    ROE =Earnings after tax

    Owners equity

    Financial leverage multiplier Tax effectsReturn on invested capital

    ROIC =Earnings before interest and tax

    Invested capital

    Operating profit margin

    Earnings before interest and taxSales

    Capital turnover

    SalesInvested capital

    Financial structure ratio

    Invested capitalOwners equity

    Financial cost ratio

    Earnings before taxEarnings before interest and tax

    Tax effect ratio

    Earnings after taxEarnings before tax

    Sales

    Operating costs

    Invested capital Owners equity Cost of debt Tax rate

    Cash

    Working Capitalrequirement

    Fixed assets

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    Valleyof Death

    EnterpriseCash Flow

    EnterpriseFinancing

    TimeBreak-even

    point

    Emerging Growth

    FFF & Angels

    Venture

    CapitalistInvestment Banks &

    Banks

    Seed Capital& Early Stage

    EarlyGrowth

    Later Growth

    PublicMarket

    InitialPublic

    Offering

    Mezzanine

    1st

    2nd

    3rd

    Financing Life Cycle

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