Bruker UK Travel Road show July 2013. Presented By Nicola Smith, Account Manager, Omega World Travel...

Bruker UK Travel Road show July 2013

Presented By

• Nicola Smith, Account Manager, Omega World Travel

• Francesco Deluca, Director of Sales and Marketing, Omega World Travel

Today’s Agenda

• Omega World Travel – An Introduction

• Bruker’s Travel Objectives

• Dedicated Travel Team

• Travel Portal

• Out of Hours / Emergency service

• Concur – online booking tool demonstration

• Q & A Session

Omega Profile

• 40 Years of Growth & Experience

• Currently $1.3bn global sales turnover

• Advantage Group Member – Cost savings

• UK Head Office in Aldwych, London

• Fully comprehensive travel service

air, hotel, rail & car Visa’s & Passports Meetings & Event Management 24/7 service On-line booking tools

• Team of dedicated Senior Travel Consultants

Bruker Travel Objectives• Consolidation – better negotiations with suppliers to gain better rates

• CSR – If you don’t book with us, we won’t see you

• Implement a robust travel policy and pre-trip approval system

• Travel policy-

• Flights – Lowest logical fare Economy Class only Premium Economy – flights over six hours Business Class – flights over eight hours

• Hotels – Bruker Preferred Hotel Programme / Omega rates

• Rail – Standard Class only

• Car Hire – Bruker preferred supplier - Avis

Dedicated Travel Team

Ken Aston Snr Business Travel Consultant 25 + years experience

Mike Tattan Snr Business Travel Consultant 25 + years experience

Rekha Karsan Team Leader 10 + years experience

Gemma Saunders Snr Business Travel Consultant 7 years experience

• Client Travel Portal - http://owt.net/clientsitesuk/bruker/

• Online Booking tool – Concur

• Electronic Profiles - Concur

• Smart phone Applications

• Resource database

• On-line surveys

• TravTech – IT leaders

Technology

Smartphone Applications• Link reservations into one master itinerary

• Free Flight updates

• Share travel plans with co-workers

• Search for alternate flights

• Easy access to important supplier contact numbers

• Map directions between items in your trip

• 17.30-09.00, Monday to Friday, 17.30 Friday – 09.00 Monday

• Call dedicated number

• UK based operation

• Charges apply so only to be used in an emergency for same day or next morning travel

• Calls are monitored and reported on

Out of Hours/ Emergency Service

• Link will be available through the Travel Portal

• Multi-destinations, group travel and hotels not bookable online through travel office

• Bookings to be made between 09.00 and 16.30 Mon to Fri (exc Bank Holidays)

• Bookings required within 24hours of dep/arr date through travel office

• Cancellations / Amendments via travel office

• Traveller profiles created and maintained online

Online Booking Tool -

Thank you!