Body Language Summary 1

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Communication Skills

Dr. Heba Nayef

in

Communications

Use of Body Language

3

PowerPoint slides created by Dr. Heba Nayef

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والعين تعلم من عينى محدثهاإن آان من حزبها أو من يعاديها

عيناك قد دلتا عيناى منك على أشياء لوالها ما آنت تبديها

اإلمام على ابن أبى طالب

Body Language & Communication

3

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“ Listen not to what a man says but rather to what he does not.”

Jibran K. Jibran

Body Language & Communication

3

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• Various methods of communication• Importance of non-verbal communication• Using both verbal and non-verbal messages to

enhance communication abilities

Body Language 2

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• PERSONOLOGY “Physiognomy

Body Language 2

Tolerance Intolerance

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• PHRENOLOGY

Body Language 2

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Various Methods of communications

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Messages

Verbal Non-verbal

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• Where to look for clues?- Facial Expressions- Hand Gestures- Sitting , standing and walking ways

Non-Verbal Communication 3

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Non-Verbal Communication 3

What can you say about these two groups?

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Non-Verbal Communication 3

What can you say about these two groups?

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Non-Verbal Communication 3

Who is who?The husband, the lover , the salesman

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Non-Verbal Communication 3

Who is who?The preoccupied, the burst-of-energy, the dejected, the strutter?

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Types of Attitudes 3

Attitudes

Openness Defensiveness

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Types of Attitudes& Gestures

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OPENESS

Cooperation & Willingness Confidence

Appraisal Enthusiasm

Sincerity Acceptance

Readiness Reassurance

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Open AttitudeCooperation & Willingness

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Open hand gestures

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Open AttitudeConfidence

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Thumbs displaying confident authoritative attitude

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Open AttitudeConfidence

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The superiority-confident gesture

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Open AttitudeConfidence

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Steepling

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Open AttitudeAppraisals

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A critical evaluation Not really impressed

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Open AttitudeAppraisals

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Chin Stroking Schwarzenegger making his point and host thinking it over

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Open AttitudeAppraisals

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Buying Time Buyer & SellerAppraisal & Enthusiasm

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Open AttitudeReadiness

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Hands on hip Sit-down readinessTypical readiness gesture

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Open AttitudeSincerity

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Honesty

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Types of Attitudes& Gestures

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DEFENSIVENESS

Lying Suspicion

Frustration Nervousness

Boredom Domination/ Arrogance

Self Doubt Rejection

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Defensive GesturesNervousness

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Cuff-Link-Adjust Hiding his conversation

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Defensive GesturesDeceit signals

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Hear no evil, see no evil and speak no evil

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Defensive GesturesDeceit signals

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1- Cover the mouth

The Seven Most Common Lying Gestures

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Defensive GesturesDeceit signals

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2- Touch the nose 3- The eye rub

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Defensive GesturesDeceit signals

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4- The ear grab 5- The nose scratch

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Defensive GesturesDeceit signals

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6- The collar pull 7- The finger in the mouth

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Defensive GesturesRejection

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Crossed arms Hands gripping

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Defensive GesturesRejection

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The arm barrier says no She is now more open to ideas

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Defensive GesturesBoredom

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Interrupt Gesture Extreme boredomHand supporting head

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Defensive GesturesDomination/ Arrogance

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The Straddler The Smug

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Defensive GesturesDomination/ Arrogance

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The American Figure Four SThe European style

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Defensive GesturesDomination/ Arrogance

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The cool, confident guy thinks that he knows everything and has more bananas than everyone

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Defensive GesturesFrustration

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“What can I do about it.” Even with the smile the hand grip shows frustration

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Who is Who? 2

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Who is in control? 2

Standing on the left side gives Bill Clinton advantage over Blair

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Who is in control? 2