Balls, Brands, Stories - How to Win in Digital Ecosystems

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Consumers have moved from "the web" to spend their time with digital ecosystems. These ecosystems are generating immense amounts of data that are fertile ground for branded storytelling and consumer engagement. What does it take, and what are the key elements to win in digital ecosystems? How do brands and agencies have to adapt stem branded innovation? We will address these and other questions, showing how creativity and balls (not science) are key to win in digital ecosystems.

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BALLS. BRANDS. STORIES.

Winning in the Hyper Digital AgeDigital Strategy Innovation SummitNew York, 21 March 2013

Nuno Santos - BrandEmotivity

Where are the balls going?1

3

Storage CapacityProcessing PowerData CommunicationsSensorsEnergy Consumption

$

4

Clouds of data and information

5

The internet of many things

6

By 2020, connected devices will reach 50 billion, outnumbering people by six to one

6 to 1 by 2020

The internet of many things

7

data

data everywhere

4 mm wide1 mm thick

AccelerometerGyroscopeCompass

2,000 measurements per second - Low Energy8

data everywhere

9

data everywhere

10

Data

Information

Insights

Context

Forget insights - Welcome to Context

11

The “invisible” computer

12

Cloudsof Connected Devices

Cimple to interact, generating Data

allowing for Context

13

At BrandEmotivity we call it

The HyperDigital age

Brands have never been more important2

c

Connected Equipment with sensors generating data

Algorithms, Data processing

and Analysis

Mobile as the hub of interaction and communication

Sensors Data

Communications

15

Sensors generating and communicating data

c16

c17

c18

c19

c

Congratulations, Your 3rd drive today reached a maximum speed of 150 km/h, with a club face angle of 14 degrees....

20

c21

... boring...

c

BRANDSStorytelling brings

meaning to Technology

22

Lets add Brands

c23

Is there a Tiger in you?

c24

c

Congratulations, Your 3rd drive today was faster than Tiger Woods’ drive on the 13th hole of the final round of Augusta in 2011.

25

c

BRANDSStorytelling brings

meaning to Technology

Connected Devices with sensors generating data

Contextual data combined with

algorithms

Mobile as the hub of interaction and communication

Sensors Data

Communications

26

Data powered Branded Storytelling

27

The HyperDigital age is all about

Data Powered Storytelling

Winning in the HyperDigital Age3

29

Action #1Accept it. You have nowhere to hyde.

30

Apple Google Amazon Nike Starbucks

Microsoft Yahoo Barnes& Noble Adidas

Nokia Microsoft Borders Asics Local

Tesco

Waitrose

Asda

Costa

Action #2Define a new play-field.

They have already eaten your breakfast.

31

Action #3Innovate. Innovate. Innovate.

Start from the Brand, not the Product.

Stories

Devices

Data

BrandedInnovation

© BrandEmotivity

32

Action #4Break the walls. End the fiefdoms. Converge.

Your competitors will.

R&D Marketing Technology

Responsible for product innovation

Responsible for CreatingStories around Products

Responsible for DataSystems and CRM Systems

33

Action #5Boardrooms are full of good excuses.You can only Win if you have the Guts.

Thank you

Nuno SantosGlobal Managing Partnernuno.santos@brandemotivity.com

London • Paris • Singapore • Shanghai

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