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In this presentation, leaders and managers learn five skills of great managers and 6 dimensions of great practices. Please use with proper attribution.- Rebecca Ryanrr@nextgenerationconsulting.com
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The New NormalRebecca Ryan
1Tuesday, April 19, 2011
2Tuesday, April 19, 2011
The Leadership “Egg”
Self careSelf mastery
Team Mobilization
PracticeLeadership
3Tuesday, April 19, 2011
The Leadership “Egg”
Self careSelf mastery
3Tuesday, April 19, 2011
4Tuesday, April 19, 2011
Glass BallsFamily, Friends, Health, Integrity
4Tuesday, April 19, 2011
The Leadership “Egg”
Self careSelf mastery
5Tuesday, April 19, 2011
The Leadership “Egg”
Self careSelf mastery
Team Mobilization
5Tuesday, April 19, 2011
Why’d you leave your last job?
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My boss.
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You (the boss) are the most important person in your employees’ lives
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Management Prototypes
The Jerk
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Management Prototypes
The Jerk The Friend The Fun Dad
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We have all of these prototypes crawling around our consciousness...
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Let’s see them at work...
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The Jerk
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The Jerk
Instinct: To protect their ego
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The Jerk
Instinct: To protect their egoWorst Fear: Their subordinates will outpace them
12Tuesday, April 19, 2011
The Jerk
Instinct: To protect their egoWorst Fear: Their subordinates will outpace themAt Work: “Whack a Mole”
12Tuesday, April 19, 2011
The Friend
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The Friend
Instinct: To be liked
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The Friend
Instinct: To be liked
Worst Fear: They’ll lose their friends
13Tuesday, April 19, 2011
The Friend
Instinct: To be liked
Worst Fear: They’ll lose their friends
At Work: Candor is difficult
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Source: Next Generation Consulting surveys including 40,000 employees
I like my manager.
14Tuesday, April 19, 2011
Source: Next Generation Consulting surveys including 40,000 employees
In the last 6 months, my manager has talked with me about my career growth.
I like my manager.
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% Agree0
14
28
42
56
70 67
36
Source: Next Generation Consulting surveys including 40,000 employees
In the last 6 months, my manager has talked with me about my career growth.
I like my manager.
14Tuesday, April 19, 2011
The Fun Dad (The Parent)
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The Fun Dad (The Parent)
Instinct: To take care of things for their kids
15Tuesday, April 19, 2011
The Fun Dad (The Parent)
Instinct: To take care of things for their kids
Worst Fear: Their child will suffer
15Tuesday, April 19, 2011
The Fun Dad (The Parent)
Instinct: To take care of things for their kids
Worst Fear: Their child will suffer
At Work: Prevents “double loop” learning
15Tuesday, April 19, 2011
A fourth type of manager...
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The Coach
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The CoachInstinct: “Tough Love” - to make you better than you are
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The CoachInstinct: “Tough Love” - to make you better than you areWorst Fear: The team loses, or individuals don’t grow
17Tuesday, April 19, 2011
The CoachInstinct: “Tough Love” - to make you better than you areWorst Fear: The team loses, or individuals don’t growAt Work: Results, team-first...
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The best v. the rest: what the best managers do
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Follow the rule of thirds.
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Ignore job descriptions.
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People who work in their strengths are ten times more productive.
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What is Michael Scott’s fatal flaw?
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Focus on the work. (Don’t be a Michael.)
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Marti got a reduced work schedule. Stop by my office and ask me how!
Offer special deals
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Give ‘em a reason to believe
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The Leadership “Egg”
Self careSelf mastery
Team Mobilization
24Tuesday, April 19, 2011
The Leadership “Egg”
Self careSelf mastery
Team Mobilization
PracticeLeadership
24Tuesday, April 19, 2011
Intentional Design
25Tuesday, April 19, 2011
What do you want to be homesick for?
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What do you want to be homesick for?
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What do you want to be homesick for?
My dogs.
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Joey Zach
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Joey Zach
27Tuesday, April 19, 2011
Joey Zach
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Intentional DesignWhat if we (re)designed our practices so that people ached for them?
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Six rational and emotional dimensions of sustainably great practices
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ManagementDo managers get the best work out of everyone on their teams?
31Tuesday, April 19, 2011
Trust and ManagementThe foundation of a sustainably great practice
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RewardsAre pay, perks, and pats on the back awarded commensurate to contributions?
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DevelopmentDo you require your people to learn and grow?
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ConnectionDo employees feel that they are a part of something bigger?
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Trust Management
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Trust
Life-Work Balance
Development
Rewards
Connection
Management
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“Revolutionary Change”
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Taking the step up...
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Discussion
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Let’s keep in touch
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Let’s keep in touch
Rebecca Ryan
41Tuesday, April 19, 2011
Let’s keep in touch
Rebecca Ryanemail: rr@nextgenerationconsulting.com
41Tuesday, April 19, 2011
Let’s keep in touch
Rebecca Ryanemail: rr@nextgenerationconsulting.comtwitter: ngcrebecca
41Tuesday, April 19, 2011
Let’s keep in touch
Rebecca Ryanemail: rr@nextgenerationconsulting.comtwitter: ngcrebeccaText “ngcRebecca” to 50-500
41Tuesday, April 19, 2011
www.nextgenerationconsulting.com/next
42Tuesday, April 19, 2011
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