Angela Flickinger

Emotional Intelligence (EQ) - What it is and How Can I Strengthen this Competency?

County Leadership ConferenceMarch 1, 2013Angela Flicking

er

MattHanson

TediWinnett

Trajectory of the forty-three inch tamping iron that traveled through the head of railroad foreman Phineas Gage on September 13, 1848. The iron removed the entire front portion of his brain.

Phineas Gage A TRAGIC ACCIDENT UNCOVERS THE SECRETS

OF EMOTIONAL INTELLIGENCE (EQ)

Definition of EmotionsEmotions are….

A physiological experience which manifests itself in neuro-muscular, respiratory, cardiovascular, and hormonal changes including modifications in thought and behavior.

EQ is…Your ability to RECOGNIZE and UNDERSTAND emotions, and your skill at using this awareness to MANAGE yourself and your relationships with others.

Why is EQ it ImportantHas the capacity to change your

relationships at work and homeAssociated with better results in

leadership, sales, academics, marriage, friendships and health

• “Being nice”•Letting feelings

hang out”

Emotional Intelligence (EQ)

What it is – the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in our selves and in our relationships

4 Core Emotional Intelligence Skills

Identifying Emotions

Whatcha feelin’?

Identifying EmotionsIdentify how do you

feelIdentify how do

others feelSense emotions in

musicSense emotions in

artDetect real and fake

emotions- accuracy

Understanding EmotionsRecognizing trigger eventsKnow emotions can be complexEmotions can transition from one

to anotherA rich emotional vocabulary can

help with identifying emotions

Core Beliefs in the WorkplaceA good way to get to know your colleagues

• What makes them tick?• Identify & prioritize core valuesThe role values play in our work environments

The Science of EQ – Our Brain

Emotional Hijacking

Self

Talk

Reviewing your EQ Assessment

Self Awareness: Strategies Quit treating your feelings as

good or badLean into your discomfortWatch yourself like a hawkFeel your emotions physically

Self Management: Strategies

Take control of self talkClean up your sleep hygienePut a mental recharge into your

scheduleLearn a valuable lesson from

Everyone you encounter

Social Awareness: Strategies

Greet people by nameDevelop a back pocket questionGo people watchingDon’t take notes at a meeting

Relationship Management: Strategies

When you care, show itBe open and be curiousAvoid giving mixed signalsOnly get MAD on purpose

2012 Top EQ Momentshttp://www.talentsmart.com/articl

es/Top-Ten-Emotional-Intelligence-Moments-of-2012-1411911222-p-1.html

2013 Discovering Emotional Intelligence

workshopsTentative Dates

May 30 – location Green Bay/Appleton area. 

August 22 – location around Minocqua

Nov 15 – Lowell Hall, Madison

Thank You!