Alfresco + Kofax demo: Adaptive Case Management solution

Adaptive Case Management

Hybrid ECM

Adaptive Case Management

Capture Enabled

BPM

An Insurance Claim

•  Multiple people taking part – Claims Handler, Broker and a Loss Adjuster

•  Multiple documents that need to be captured and managed – Crime Report, Invoice, Photographs, Multiple

Reports •  Multiple Sources / Formats

– Both electronic and paper •  Complex business process

Solution Overview

Alfresco Cloud

Alfresco Mobile

Broker

On-

prem

ise

Kofax TotalAgility Alfresco

Kofax Transformation

Management

Kofax Mobile

Capture

Claims Handler Loss Adjuster

Enterprise to Cloud Sync

Export Connector CMIS/WS

And let’s not forget there’s an e-mail server allowing notifications

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Finalize Claim

Wait for Documents

Claim Complete

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Finalize Claim

Wait for Documents

Claim Complete

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Finalize Claim

Wait for Documents

Claim Complete

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Finalize Claim

Wait for Documents

Claim Complete

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Claim Complete

Finalize Claim

Wait for Documents

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Claim Complete

Finalize Claim

Wait for Documents

Process Flow Claims Handler Broker Loss Adjuster

Notify Insurer

Create Claim

Validate Claim

Mobile Scan

Upload Photo

Finalize Claim

Wait for Documents

Claim Complete

Summary

•  Kofax and Alfresco provide a joint solution – Automate content rich business processes –  Intelligent document processing and remove

manual steps – Mobile enable business processes – Extend collaboration to the cloud (secure

extranet) –  Improve business efficiency and customer

satisfaction

QUESTIONS?