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A GUIDE TO THE SENIOR MANAGEMENT STRUCTURE OF CAMBRIDGESHIRE COUNTY COUNCIL
AUGUST 2011
www.cambridgeshire.gov.uk
CONTENTS STRATEGIC MANAGEMENT TEAM 3
COMMUNITY AND ADULT SERVICES 4
COMMUNITY ENGAGEMENT 5
LIBRARIES, LEARNING AND CULTURE 6
OPERATIONS (ADULT SOCIAL CARE) 7
STRATEGY AND COMMISSIONING (ADULT SOCIAL CARE) 8
CHILDREN AND YOUNG PEOPLE’S SERVICES 9
CHILDRENS ENHANCED AND PREVENTATIVE SERVICES 10
CHILDRENS SOCIAL CARE 12
LEARNING 13
STRATEGY AND COMMISSIONING (CHILDRENS SOCIAL CARE) 14
ENVIRONMENT SERVICES 16
STRATEGY AND DEVELOPMENT 17
INFRASTRUCTURE MANAGEMENT AND OPERATIONS 19
CUSTOMER SERVICE AND TRANSFORMATION 20
LOCAL GOVERNMENT SHARED SERVICES 22
Page 2 of 22
Page 3 of 22
Chief Executive
Mark LloydTel: 01223 699188
Acting Corporate Director:Customer Service and Transformation
Joanna LeungJim Milne
Tel: 01223 699247
Executive Director:Environment Services
Alex PlantTel: 01223 715660
LGSS Director of Finance
Nick DaweTel: 01223 699246
Executive Director:Children and Young People
Adrian LoadesTel: 01223 727993
LGSS Director of HR and OD
Christine ReedTel: 01604 237291
Acting Executive Director:Community and Adult Services
Pat HardingTel: 01223 699248
CAMBRIDGESHIRE COUNTY COUNCILSTRATEGIC MANAGEMENT TEAM
Service Director:Libraries, Learning and Culture
Mike HoskingTel: 01223 715667
Acting Head of Libraries, Archives and Information
Christine MayTel: 01223 703521
Libraries and informationLearning servicesPublic archive serviceCromwell museumStock managementBuilding development and projectsOnline and e-services
Head of Policy, Planning and Culture
Chris HeatonTel: 01223 703519
Service planning and developmentFinancial planning and developmentGeneral admin supportArts developmentMuseums development and education and outreach servicesSports development
Head of Adult Learning and Skills
Lynsi Hayward-SmithTel: 01223 715998
Courses for personal and community developmentSkills for life and skills for work developmentFamily learning opportunities to develop parents’ skills, achievement and experienceSpecialist courses for adults with learning difficulties and disabilitiesLearning activities for people from minority communitiesLibraries Learning CentresAdult guidance (Next Step)
LIBRARIES, LEARNING AND CULTURE
Page 6 of 22
Service Director:Children’s Social Care
Niki ClemoTel: 01223 727989
Head of Children’s Social Care
Elaine PetchTel: 01223 729149
Fostering and adoption serviceResidential homes for children who are looked after by the local authority, short stay residential care for young people with disabilities, the 16+ service, services for unaccompanied asylum seeking children and the supervised contact teamAiming High (implementing a new national initiative which includes a “core offer” that all families with disabled children can expect to get from local services)Emergency Duty Team
Head of Safeguarding and Standards
Peter WilsonTel: 01223 703583
Safeguarding across Children and Young People’s ServicesLeading safeguarding work within the Local Safeguarding Children Board (LSCB) and partner organisationsEducation Child Protection Service
Area Manager Social Care(East Cambs and Fenland)
Tessa BaileyTel: 01354 612804
Operational management of social care services to ensure safeguarding of children and improve the life chances of looked after children to standards set within the Council’s Quality Assurance FrameworkImplementation of child protection policies and proceduresDeveloping preventative strategiesDevelopment and implementation of model of staged intervention
Interim Area Manager Social Care
(Huntingdonshire)
Tracy CollinsTel: 01223 729151
Operational management of social care services to ensure safeguarding of children and improve the life chances of looked after children to standards set within the Council’s Quality Assurance FrameworkImplementation of child protection policies and proceduresDeveloping preventative strategiesDevelopment and implementation of model of staged intervention
Principal Business Support Manager
Becca GippTel: 01223 729144
Area Manager Social Care(South Cambs and City)
Paul EvansTel: 01223 507197
Operational management of social care services to ensure safeguarding of children and improve the life chances of looked after children to standards set within the Council’s Quality Assurance FrameworkImplementation of child protection policies and proceduresDeveloping preventative strategiesDevelopment and implementation of model of staged intervention
CHILDREN’S SOCIAL CARESERVICE DIRECTORATE
Page 12 of 22
Service Director:Learning
Gayle GormanTel: 01223 727988
Head of Professional Development Services
Keith GrimwadeTel: 01480 375879
Cambridgeshire Advisory ServicesEducation ICT serviceConnexions Training and Development teamYouth Work training and developmentPersonal, Social and Health Education service (PSHE)International educationSwimming serviceOutdoor Education Advisory
Head of Standards and Effectiveness
3-11 Years
Sue WilsonTel: 01223 706304
Leading the team of inspectors and officers responsible for monitoring and supporting the quality of provision in primary schoolsSecuring appropriate support for managers and leaders responsible for that provisionLeading on intervention in primary schools causing concern
Head of Standards and Effectiveness11-19 Years
Guy DickensTel: 01223 706301
Leading the team of inspectors, officers and School Improvement Partners responsible for monitoring and supporting the quality of provisions in secondary/special schools and PRUsSecuring appropriate support for managers and leaders responsible for that provisionManaging the Secondary National Strategy and 14-19 developmentsLeading on interventions in secondary/special schools and PRUs causing concernLeading on quality assurance arrangements for 14-19 partnerships and behaviour and attendance partnershipsConnexions Careers Education and Curriculum Development GuidanceConnexions Individual Learning PlansConnexions Work Related Learning and Education
Head of Education Support Services
Ray WorsleyTel: 01223 703561
Cambridgeshire Race Equality and Diversity Services (CREDS), including Traveller Education teamCambridgeshire Outdoors, which comprises:
- Environmental Education Service (CEES)- Grafham Water Centre- Burwell House Study and
Conference CentreCambridgeshire MusicGovernor ServicesEducation Officer Team
LEARNINGSERVICE DIRECTORATE
Head of Early Years and Child Care
Gill HarrisonTel: 01223 725542
Strategic leadership of early years and childcare services (0-14+)Raising the quality of early years and childcare (0-14+) provision and quality assurance of Children’s Centres
Page 13 of 22
Service Director:Strategy and Commissioning
Hannah WoodhouseTel: 01223 714568
Head of Commissioning (Enhanced Services)
Judith DaviesTel: 01223 729150
Procurement (Children’s Placement) TeamResources and Placements TeamChildren Contracts Team
Head of 16-19 Commissioning
Rory RobertshawTel: 01480 376245
Commissioning and procurement of 16-19 education and training provisionRelationship management and funding of16-19 providersLiaison with Young People’s Learning Agency and regional and sub-regional decision making structures
Head of Catering and Cleaning Services
Richard WareTel: 01223 703509
School cateringSchool cleaningAdvice and policy development on school mealsManagement and design of catering premises and resourcesHospitality, civic and events cateringTrainingGrounds maintenance and management
STRATEGY AND COMMISSIONINGSERVICE DIRECTORATE
Head of Children’s Joint Commissioning
Eva AlexandratouTel: 01223 699146
tbc
Page 14 of 22
Service Director:Strategy and Commissioning
Hannah WoodhouseTel: 01223 714568
Head of Planning, Performance and Information Sharing
Mary WhitehandTel: 01223 728572
Producing and monitoring the Children and Young People’s Partnership Plan (The Big Plan 2)Establishing external and internal partnership arrangementsCommunications and Connexions information and marketingDeveloping and maintaining the overall performance management and quality assurance systemsCambridgeshire Children’s FundPlanning, implementation and management of the OneVision system designed to meet statutory requirements and support and improve the sharing of data and information for all those working with children and young peopleCollection, processing and distribution of school based statutory data
Programme Director – Building Schools for the Future
Alan KippaxTel: 01223 699266
Building Schools for the Future project team
Head of Infrastructure
Hazel BelchamberTel: 01223 699775
Planning Capital Building Programme for schoolsAdvising Members on priorities for investmentPlanning, review and organisation of early years and school placesAdmission of pupils to schools (including Education Welfare Benefits Service)Home to school/college transport policyDelivery of the Council’s children’s centre programme in partnership with healthSupport and guidance to school leadership teams, governing bodies and other key agencies on the development of extended servicesAnnual childcare needs assessment
STRATEGY AND COMMISSIONINGSERVICE DIRECTORATE
Change Support Team Manager
Laura WilkinsonTel: 01223 728573
Change Support Team
Page 15 of 22
Service Director:Strategy and Development
Graham HughesTel: 01223 715664
Head of Innovation and Partnerships
David ArkellTel: 01223 715941
Major international and regionally significant initiatives that are externally funded – advancing innovation and partnershipAdvising, supporting and promoting applications for external funding across service areasLeading Cambridgeshire’s SmartLIFE business in Cambridgeshire and the UKPioneering a low carbon education and enterprise park for Cambridgeshire and the region
Head of Environment Management and Climate
Changes
Sandy ShattockTel: 01223 727972
Climate change and environment strategies and action planSustainable communities, supporting cross-authority workProviding environmental adviceTravel for work plansArchaeological advice to planning authoritiesHistorical environment recordEnvironmental monitoringSupporting Environmental Sustainability PartnershipHosting staff who report to Biodiversity Partnership and Green Infrastructure Forum
STRATEGY AND DEVELOPMENTSERVICE DIRECTORATE
Head of DeliveryCambridgeshire Guided
Busway
Bob MenziesTel: 01223 717866
Securing adequate fundingProgressing the reference designProcurementLand acquisitionOperational arrangements with bus companies
Head of Major Transport Infrastructure Delivery
Philip CrackTel: 01223 699915
BypassesTransport interchangesBus infrastructure projectsNew bridges and major bridge maintenanceNew footwaysCyclewaysManagement of Transport Capital ProgrammeLocal Transport Plan fundingSection 106 moniesGrowth Area Funding
Page 17 of 22
Service Director:Infrastructure Management and
Operations
John OnslowTel: 01223 715663
Head of Road Safety and Parking Services
Richard PrestonTel: 01223 814462
Contributes to reducing deaths and injuries on roadsEducation, training and media projectsRoad safety engineering projects and safety auditsSafer routes to school (encouraging modal shift via School Travel Planning)Managing School Crossing PatrolsCambridgeshire and Peterborough Road Safety Partnership (liaising with key partners to reduce casualties)Traffic management and parking policyLocal parking enforcement
Traffic Manager
Russell de VilleTel: 01223 715908
Co-ordination of StreetworksManagement of traffic signals and systems (eg rising bollards)Management of real-time passenger informationApproval and issue of licencesOperation of Integrated Highway Management CentreIntelligent Transport SystemsHCV routing
Head of Transport Asset Management
Chris CappsTel: 01223 715640
Strategic management of asset base and its conditionCountryside Access and Definitive Map TeamManaging street lighting and street lighting PFIMaintenance of bridge stockDevelopment and maintenance of IT processes and systemsManaging the Rights of Way networkKeeper of Definitive Map and Commons Registrations
Head of Network Management
Louise CollierTel: 01353 650576
Highway maintenanceTraffic Management measuresWinter and highway emergency serviceCarers strategy and support services (in conjunction with partners)Community meals service
INFRASTRUCTURE MANAGEMENT AND OPERATIONSSERVICE DIRECTORATE
Head of Trading Standards
Leon LivermoreTel: 01954 284647
Public education, information and advice (leaflets, website, helpline)Provide businesses with information and advice on legal obligationsAnimal health
Head of Waste Management
Gifford LewisTel: 01223 729175
Providing waste treatment facilities for municipal waste collected by waste collection authoritiesProviding waste Recycling Centres for the publicStrategic overview of waste management in CambridgeshireProviding advice on waste matter on a Council-wide basis
Page 19 of 22
Acting Corporate Director:Customer Service and Transformation
Joanna LeungJim Milne
Tel: 01223 699247
Business Support Manager
Bev SpellerTel: 01223 699188
Chief Executive’s Support TeamCorporate Director PA Support Civic Services
Head of Communications
Andy AllsoppTel: 01223 699280
External communicationsMarketingMedia relationsProviding and supporting internal communicationsCorporate consultationsAdvertisingCorporate identity and branding
Head of Contact Centre Services
Mark AndrewsTel: 01480 373415
Delivery of Cambridgeshire Direct Contact Centre Operations, handling 50,000 contacts per monthSupport team to ensure systems and processes are running appropriatelyDevelopment team to transform services ensuring they are customer centred, effective and efficientMonitoring Contact Centre patterns and performanceCustomer service, feedback management and complaints
Head of Democratic and Members’ Services
Wilma WilkieTel: 01223 699183
Support for elected MembersManaging the Democratic ProcessProviding the framework and support for Democratic Governance in Cambridgeshire
CUSTOMER SERVICE AND TRANSFORMATIONCORPORATE DIRECTORATE
Head of Emergency Planning
Stewart ThomasTel: 01223 717676
Emergency managementLiaising with key partners and promoting partnership workingDuty Officer
Page 20 of 22
Acting Corporate Director:Customer Service and Transformation
Joanna LeungJim Milne
Tel: 01223 699247
Facilities Services Manager
Alison HurleyTel: 01223 715556
Grounds maintenanceCleaning and wasteSecurityCar parkingPost facilities
Head of IT
Noelle GodfreyTel: 01223 699011
IT business liaisonIT trainingDevelopment of new servicesImplementation of new systems and serversRollout of IT projectsSupport for systems and serversMonitoring and support for IT environmentTelephony
Head of Registration and Coroners Service
Jim MilneTel: 01223 715364
Birth, stillbirth and death registration and re-registrationMarriage and Civil Partnership notices, ceremonies and registrationCelebratory ceremonies to renew vows or for baby namingNational checking serviceCitizenship ceremoniesCopy certificates (including an online service)
CUSTOMER SERVICE AND TRANSFORMATIONCORPORATE DIRECTORATE
Property Services Manager
Jim HarrisTel: 01223 715506
Maintenance of corporate buildingsManaging improvement worksManaging office and accommodation moves
Head of Service Transformation
Joanna LeungTel: 01223 699702
Customer insight and service improvement deliveryWeb development and management of the internet and intranet websitesManagement and development of Cambridgeshire.netDevelopment of online transactionsInformation governance and mangementProgramme and project managementBusiness analysisCounty Council records service
Page 21 of 22
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